Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe branch at Burnham have been absolutely fantastic regarding my recent sale I highly recommend them.
David Branch Manager is very professional and has given great customer service which is very hard to find these days. The communication all the way through was so helpful.
Thank you to you Jill and all your team
Mary · 24 October 2023
Agent replied · 23 October 2024
Hi Mary - Thank you so much for taking the time to write this fantastic 5 star review for our Burnham Sales team. It’s great to read that the team were absolutely fantastic regarding your recent sale and that you highly recommend them. We will pass your comments on to the team and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI've been a landlord for several years now and would like to recommend Wendy as a very reliable and efficient Lettings Manager for the company. She vets tenants and listens to your needs and manages to get the right people in for me every time. She deals with all problems patiently and gracefully which makes my life so much easier. I can't recommend her highly enough.
Neva · 24 October 2022
Agent replied · 23 October 2024
Thank you so much for your 5 star review for Wendy from our Burnham Lettings office. We are really pleased to hear that she listens to your needs and manages to get the right people in for you every time. We will pass your comments on to Wendy and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleSecond year with Frost Partnership and I want to personally thank Wendy Taylor for again providing an outstanding service and finding me a great tenant. Her guidance, patience and being at hand for questions etc as new landlord is invaluable and much appreciated!
Also to add, speaking with the tenants, they also mentioned how impressed they were with Wendy and their whole experience.
Thank you Wendy!
Ajp · 24 October 2022
Agent replied · 23 October 2024
Thank you so much for your 5 star review for our Burnham Lettings office. We are delighted to read that Wendy provided an outstanding service and found you a great tenant. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe would like to thank Frost Partnership for the amazing service we have received in finding this beautiful property.
We would like to thank specifically Wendy. Wendy helped us in finding a suitable property without any struggle.
Wendy listened to us, advised us and took the time to explain everything to us clearly. She made a good impact in our lives by ensuring that we were comfortable and happy with our new home.
Once again, we would like to extend our sincere thanks to Wendy for her full support and hard work.
Carlin · 25 October 2019
Agent replied · 23 October 2024
Hi Carlin,
Many thanks for taking the time to write this lovely 5* review for Wendy in our Burnham branch.
We are delighted to read that she has found you a suitable property, and provided you with a friendly, informative and professional property service. We will pass your comments on to both Wendy and our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership Estate Agency
★★★★★ 5/5
GoogleExcellent team and transparent, most reliable and recommended.
We had smooth transition and communication is great in the process. Specifically not to forget, Abbi was really helpful and supportive from first step to end. They recommended few providers required for the completion and very reliable.
Prashanth · 11 July 2025
★★★★★ 5/5
GoogleWonderful, Intelligent, super experienced Letting Agent. I have used Frosts Letting Agent, in particular Wendy, for over 10 years and her professionalism, charismatic personality and ability to know exactly what type of tenant is right for the property and for you as a Landlord is exceptional.
Karen · 26 February 2024
Agent replied · 23 October 2024
Thank you so much for this 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that she displayed her professionalism, charismatic personality and ability to know exactly what type of tenant is right for the property and for you as the Landlord. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI would definitely recommend Frost of Burnham Abbi especially has been amazing with everything for us keeping in touch with updates & emails phone calls could not fault her at all thankyou very much Abbi & the team we appreciate everything you done from start to finish.
Lin · 18 November 2025
Agent replied · 22 November 2025
Hi Lin - Many thanks for taking the trouble to post this fantastic 5 star Google review for Abbi from our Burnham Sales team. We are delighted to hear that you could not fault her from start to finish and that you would definitely recommend Frost Burnham. We will pass your comments on to the team and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThis is the third time we have used the services of Wendy and find her to be highly professional in all aspects of her role. Which is why we keep coming back! She understands our requirements, does a great job filtering out applicants and producing tenants who have all been "winners"
Mike · 24 October 2023
Agent replied · 23 October 2024
Hi Mike - Thank you so much for this fantastic 5 star Google review for Wendy from our Burnham Lettings team. It’s great to read that you find her to be highly professional in all aspects of her role and that you keep coming back to Frost as a result! We will pass your comments on to Wendy and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrost were great at setting realistic pricing and negotiating and provided sound support and advice during both our sale and move. Special shout outs to Dave and Abbi (Burnham, Bucks) who knew our needs well, were great to work with with and helped get us over the line. Would 100% use again.
Leiah · 15 September 2025
Agent replied · 22 September 2025
Hi Leiah, Thank you for taking the time to write such an amazing 5* Google review for our Burnham team. We are so pleased to hear that they knew your needs, were great to work with, helped get you over the line and that you would 100% use … More
★★★★★ 5/5
GoogleKatie at Frost, Burnham has been an absolute delight to deal with from start to finish. She has been so prompt in answering all of my questions and friendly and professional throughout. Can't fault the service and would absolutely recommend! Thanks for all your help Katie!
Kelly · 23 May 2025
★★★★★ 1/5
GoogleThis has been the worst experience I’ve ever had with a rental estate agent. From the beginning, we were misled repeatedly, and the situation ended with us being made homeless so that one of the partners could move his bit on the side into the property. During the viewing,, he and his partner behaved inappropriately and unprofessionally touching each other.
The landlord and his brother frequently harassed my partner with phone calls and even drove past the house on many occasions in an Audi and a Subaru estate, . The property itself was unsafe, faulty wiring caused a near fire, there was no valid electrical safety certificate, and the “empty garage” we were promised was not empty.
I became seriously ill and was hospitalised due to contaminated water in the property, yet the estate agents failed to take any action despite us being vulnerable tenants with disabilities. Their lack of care and compassion was shocking. When we were made homeless, we had to spend two nights in motorway services with nowhere to go.
To make matters worse, my deposit has still not been returned. I have filed a formal complaint, but given that the rental manager poor service, and the partner of the company Shenanigans , I have little faith in an internal resolution. I have contacted local and regional newspapers and have an interview scheduled to share my experience publicly. If the situation is not resolved satisfactorily, I will also be escalating the matter to The Property Ombudsman.
Avoid this agency at all costs, unprofessional, unethical, and completely lacking in duty of care toward tenants.
Darren · 18 October 2025
★★★★★ 5/5
GoogleWe sold our house in Burnham through Frosts in Burnham. I would like to thank David J in particular for his patience and advice through the process and his knowledge and calmness was exemplary. Thank you to Gill and the rest of the team as well as they were always friendly and willing to help at every stage of the process.
Mark · 24 October 2022
Agent replied · 23 October 2024
Hi Mark
Thank you so much for your 5* review for our Burnham office. We are delighted to read that the team were always friendly and willing to help at every stage of the process. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I received from Nabid and his team.
Annabel · 4 March 2026
★★★★★ 5/5
GoogleI am moving house this weekend and I have to say Frost of Burnham has been fantastic!
Especially Wendy Marla, her seamless professionalism, down-to-earth and friendly nature have made things not so stressful for us.
THANK YOU, WENDY! I think we need to clone you 😊.
Tracy · 24 October 2023
Agent replied · 23 October 2024
Hi Tracy - Thank you so much for taking the time to write this amazing 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that her seamless professionalism, down-to-earth and friendly nature made things less stressful for you and will pass your comments on to Wendy and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI recently rented out my property as a first time landlord. Frosts have been wonderful and accommodating. Wendy has been a pleasure to work with and guided me through every step with confidence and ease. She made the experience effortless! Thank you again Wendy!
Marija Jankovic
Tom · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to write this fantastic 5 star review for Wendy from our Burnham Lettings team. It’s great to read that she has been a pleasure to work with and guided you through every step with confidence and ease. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleKatie has been great and very helpful during the process. Highly recommend
Bhavika · 1 May 2025
Agent replied · 8 June 2025
Thank you so much for this 5 star Google review for Katie from our Burnham Lettings team. We are so pleased to hear that she was very helpful during the process and that you highly recommend her services. We will pass your comments on to Katie and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotGreat service from Leah in Burnham
We’ve recently had to adjust our lettings contract which required a smooth transition for both landlord and us as renters. Leah from Burnham played a vital role in ensuring that the detail of the fresh contract was drawn up and signed by both parties in a timely manner, very efficient. Many thanks Leah.
R · 29 November 2024
★★★★★ 5/5
GoogleI have been a landlady for a year and have been totally impressed with how Wendy Taylor has handled all issues, big or small. There is no doubt in my mind that choosing The Frost Partnership was one of my better decisions. I was thrilled to hear my tenant wishes to renew for another year. Thank you Wendy for everything.PositiveResponsiveness, Quality, Professionalism, Value
Heidi · 24 October 2021
Agent replied · 23 October 2024
Many thanks Heidi for taking the time to write this 5* review for Wendy from our Burnham Lettings team. We are delighted to read that you have been totally impressed with how Wendy handled all issues. We will pass your comments on to her and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI worked with the Burnham branch of Frosts for 5 years both for letting and selling. Outstanding, professional and knowledgeable. I recommend. The letting manager Wendy Taylor is highly professional and honest; a very safe pair of hands who always found excellent tenants.
Sarah · 24 October 2023
Agent replied · 23 October 2024
Hi Sarah - Thank you so much for this amazing 5* review for Wendy Taylor and our Burnham team. We are pleased to hear that they were outstanding, professional and knowledgeable and that you recommend The Frost Partnership. We will pass your comments on to Wendy and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleHad a great experience with Frosts in Burnham, thanks so much for selling our house so efficiently! In response for your request to know why we have rated 4* not 5*, it is because there were a couple of moments we felt you could have followed up with our buyer's solicitors quicker in order to act in our best interests as the seller, and also the communication you facilitated between ourselves and our buyers wasn't always optimal. But overall our experience was great, so thank you.
Nicki · 26 May 2024
Agent replied · 23 October 2024
Hi Nicki - Many thanks for taking the time to review our Burnham team. We take all our reviews very seriously and strive to achieve 5 stars, was there anything our team could have done to improve your rating?
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThank you to David & all the team at Frost Partnership in Burnham with the recent sale of our property.
You were all so positive, professional & helpful throughout a very stressful time for us, we really can’t thank you enough.
M · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to write this fantastic 5* review for David and our Burnham Sales team. We are pleased to hear that they were so positive, professional and helpful throughout in the sale of your property. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleOur experience with Frost Burnham has been exceptionally good. They acted quickly and expertly to find us the right tenant for our property.
The letting manager, Wendy Taylor, is a first-class professional who is both friendly and highly competent. Great job!
Katarzyna · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for leaving this amazing 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that your experience with Frost Burnham was exceptionally good and that Wendy acted quickly and expertly to find you the right tenant for your property. We will pass your comments on to her and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe found the whole team at Frost’s Burnham really helpful, professional and responsive. They were recommended to us when we were planning to sell our flat and they exceeded our expectations with a well researched valuation followed by ongoing support plus Mark went above and beyond to help us complete the sale when the pressure was on. Excellent service and we would highly recommend - thank you!
Jennifer · 10 December 2019
Agent replied · 8 December 2024
Hi Jennifer,
Many thanks for taking the time to write this glowing 5* review for our Burnham team.
We're delighted to read that they exceeded your property service expectations, and that Mark went above and beyond to ensure your property sale went through.
We will pass you message on to Mark and the rest of the team.
Sending our very best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleGreat service from Wendy and her team at Frosts. Very professional,efficient and helpful. Excellent agents for lettings.
Dan · 15 December 2024
Agent replied · 22 December 2024
Hi Dan - Thank you so much for this 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that she was very professional, efficient and helpful. We will pass your comments on to Wendy and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
