Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleThank you to Wendy who was kind, patient and honest. Wendy and the team were always available when I rung and quick to give good advice. Grateful for the friendly help⦠never felt pressured to make a decision! Now in a gorgeous place that feels perfect.
Amy Β· 28 October 2024
Agent replied Β· 11 November 2024
Thank you so much for taking the time to write this superb 5* Google review for Wendy from our Burnham lettings team. We are delighted to hear that Wendy and the team were always available when you rang and quick to give good advice. We will pass your comments on to her and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
1/5
GoogleTerrible service. Recently had to deal with a bereavement and 3 weeks after handing the keys back not only are they still sending chasers for rent, they still havenβt returned the deposit and everytime I call the person I need to speak with is unavailable and never calls back. Have had to get a solicitor involved now. Such shocking and uncaring behaviour.
Marie Β· 2 November 2025
Agent replied Β· 9 November 2025
Marie - We take all feedback seriously and we would like to look into this further. However, we do not have your full name/contact details and are unable to connect you to a tenancy through our Burnham office. We would be grateful if you could email your contact information to marketing@frostweb.co.uk so that our Lettings Director can contact you to discuss these issues.
Kind regards, The Frost Partnership
β
β
β
β
β
5/5
GoogleMy partner and I have just rented a beautiful 2 Bed First Floor Maisonette through Frost Partnership in Burnham. Wendy looked after the transaction throughout and she was absolutely brilliant. Both professional and friendly, she was always on hand for any advice we needed and really did go the extra mile to ensure that the process was as smooth as possible! Thank you Wendy!
Stacy Β· 24 October 2023
Agent replied Β· 23 October 2024
Hi Stacy - Thank you so much for this fantastic 5 star review for Wendy from our Burnham Lettings team. We are so pleased to hear that Wendy went the extra mile to ensure that the process was as smooth as possible! We will pass your comments on to Wendy and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleI have used several estate agents in the past and Frost is definitely the best one I've used so far.
Wendy was very friendly, engaging and professional throughout the letting process.
She also gave me lots of advice and spoke in a way that felt very trustworthy.
I would highly recommend Frost to anyone who is looking for a place to rent.
Oye Β· 28 November 2023
Agent replied Β· 23 October 2024
Thank you so much for leaving this amazing 5 star Google review for Wendy and our Burnham Lettings team. We are so pleased to hear that Wendy was friendly, engaging and professional throughout the letting process and that she also gave you lots of advice. We will pass your comments on to Wendy and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleAbbi has done an amazing job for our purchase. We were quite nervous throughout the process as FTBs but she was outstanding with her communication and keeping all parties happy.
I would highly recommend Frost Partnership and Abbi for anyone in the property market.
Avik Β· 27 March 2026
Agent replied Β· 17 April 2026
Thank you so much for taking the time to write this fantastic 5 star Google review for Abbi from our Burnham Sales team. We are delighted to hear that she was outstanding with her communication and that you would highly recommend Frost Partnership and Abbi for anyone in the property market. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleWe bought a property through Frost recently and experienced a 5 star service from David and his team.
We wanted a reliable and trustworthy estate agent and this is exactly what Frost offered.
The brochure was inviting and they scheduled my visit at the next available opportunity.
The whole team at Frost acted professionally and we were impressed at their responsiveness.
Neil Β· 28 November 2023
Agent replied Β· 23 October 2024
Thank you so much for taking the time to write this fabulous 5 star review for our Burnham Sales team. We are so pleased to hear that the whole team acted professionally and impressed you with their responsiveness. We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleOne of the smoothest moves Iβve ever had.
Weβve had to move in a very short time frame and it was made possible by the wonderful and professional agents.
Katie in particular was very helpful and understanding of our situation, making it easy and as quick as possible to move!
Highly recommend Frost Burnham for a quick, no nonsense house hunt!
Charlotte Β· 15 October 2025
Agent replied Β· 22 October 2025
Hi Charlotte - Thank you so much for posting this fantastic 5 star Google review for Katie and our Burnham Lettings team. We are so pleased to hear that Katie was very helpful and understanding of your situation, and made it easy and as quick to move. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleDavid, Abbi and the team at Frosts in Burnham have been exceptional. The dealing with tenants to get viewings arranged, and then a buyer who was difficult to deal with. Regardless they have helped see the sale through to completion.
Leigh Β· 19 November 2024
Agent replied Β· 22 November 2024
Many thanks for writing this 5 star Google review for David, Abi and our Burnham Sales office. It was a pleasure to hear that they were exceptional in seeing the sale through to completion. We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleI would like to thank David for his extraordinary commitment, support and friendly guidance to get the sales done. Really pleased with his exceptional professionalism. I want to give more stars but, I can see only 5 as maximum limit π. Thanks a lot once again for all your support David. β¦
Bagya Β· 26 April 2024
Agent replied Β· 23 October 2024
Thank you so much for writing this 5 star review for David from our Burnham Residential Sales team. It was a pleasure to read about his extraordinary commitment, support and friendly guidance in securing your sale. We will pass your comments on to him and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleI would like to say a big thank you to Wendy for helping me find a lovely flat! She was very kind and helpful through the whole process and even helped me sort out my washing machine. I would highly recommend this estate agent. Thank you again!
Claire Β· 25 July 2024
Agent replied Β· 23 October 2024
Hi Claire - Thank you for taking the time to write this superb 5* Google review for Wendy our Burnham Lettings team. We are delighted to hear that she was very kind and helpful through the whole process and that you would highly recommend her. We will pass your comments on to Wendy and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleJo Ball is extraordinary person.
My experience with Frost for the last 3 years was good but this year it was excellent with her.
All my issues were solved in no time.
I really appreciate her efforts, time she spend to make sure that everything is done in excellent way.
I highly appreciate her I can say she is sincere to her job and they are lucky to have someone like her.
My 5 star rating goes all for her and her college Sarah Krik who I really appreciate as well.
Best of luck for both of them.
Khawla Β· 24 October 2021
Agent replied Β· 23 October 2024
Many thanks for leaving this 5* review. We will pass your comments on to Jo and Sarah and also to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleI have been renting with Frost for sometime now I think 6+ years, Dealing with Wendy Taylor now I have a new landlord so unfortunately I will not be dealing with Wendy anymore. There is not enough praise to give to Wendy if I could rate higher than 5 star I would, always helpful/professional quick to reply. I am not quite sure what region Wendy covers exactly but if you need something in the Burnham area would highly recommend talking with Wendy best deals around.PositiveResponsiveness, Quality, Professionalism, Value
Zimfreak Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi
Many thanks for taking the time to write this 5* review for Wendy from our Burnham office.
We are delighted to read that she has always provided you with a 5 star lettings service, and has been helpful and professional in all your communications throughout the past 6 years.
We will pass your comments on to Wendy, and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleOur experience with Frost over the last two years has been great! A special thank you to Wendy from the Burnham Branch. When our heating wasn't working, she dropped off portable heaters and kept checking on us. This above and beyond gesture meant so much! We would also like to thank Rachael for extending her support during our stay.
It's rare to see such professionals in the lettings business. Others should look up to you for inspiration. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Abhishek Β· 24 October 2021
Agent replied Β· 23 October 2024
Many thanks for taking the time to write this 5* review for our Burnham Lettings team. We are pleased to hear that Wendy has been so supportive.
We will pass your comments on to her and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleI have used the Frost Partnership as a my letting agent since 2014 and haven't even considered going anywhere else as the team, and in particular Wendy, simply do an amazing job and an ensure that as a landlord I am doing what is required to comply with my legal obligations and making sure that my tenants are happy. Whenever I have any questions or require some advice, Im provided with a professional and thorough response. I would always be happy to recommend the Frost Partnership to any new or existing landlordsPositiveProfessionalism
Matthew Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Matthew,
Thank you. That's fantastic to read; we're so pleased the Burnham Lettings team do an amazing job. We will pass your comments on to Wendy and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleI'd like to say a huge thank you to Wendy Taylor an absolute superstar and a true asset to the FP.
A first time landlord and after being left with poor service from a local agent, I needed my next agent to be of a high calibre to represent me and my property and anything less was not going to be acceptable.
After an initial call with Wendy which left me very impressed and confident I decided to go for it. Wendy has been excellent in all aspects from the very beginning. From understanding my requirements/concerns to her marketing the property, vetting arranging viewings, communication and providing feedback.
I can honestly say I have not had to worry, check or chase on anything since Wendy took over. A true professional great at her job, with a great eye for detail and a commitment to do her best.
Thank you once again Wendy for all your help, support and advise!
Ajay Parmar(Landlord)PositiveQuality, Professionalism
Lord Β· 24 October 2021
Agent replied Β· 23 October 2024
Many thanks for taking the time to write this 5* review for Wendy Taylor and our Burnham Lettings team. We are delighted to read that Wendy has been an absolute superstar!!
We will pass your comments on to Wendy and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleβWendy Taylor is wonderful. Itβs as simple as that.
She has overseen the rental of my property in Burnham since April 2016 and is a true professional, in addition to being a really lovely person to work with.
Wendy understands the market and knows when it can or canβt sustain a rent increase. She also knows what her customers want, need or are looking for. And her attention to detail is second to none.
I trust Wendyβs knowledge, judgement and suggestions implicitly, and have been very happy with the tenants she has found for me since 2016.
Wendy really is wonderful.β
Claire Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Claire
Many thanks for taking the time to write this 5* review for Wendy from our Burnham Lettings team. We are delighted to read that she is a lovely person to work with and a true professional.
We will pass your comments on to Wendy and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleDavid, Fred, Megan and Nisha were fantastic in helping us get our dream house! Thank you to the team - it is much appreciated by my husband and I and our children who are loving our new house esp the garden!
Thank you again
Amrita Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you so much for writing this superb 5 star Google review for David and our Burnham Sales team. It was a pleasure to read that they were fantastic in helping you to get your dream house! We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleAfter dealing with another estate agent who was a real let down, I chose Frosts. They have truly gone above and beyond. David has been so helpful through what was a very difficult process. He kept in touch, chased the necessary people, and was very professional throughout. I absolutely would recommend their services to anyone in the local area.
Lisa Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you so much for taking the time to write this lovely 5* review for our Burnham Sales team and especially David. We are delighted to hear that they went above and beyond to help you through a difficult process. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleI had a really positive, friendly and pleasant experience with Frost Partnership.
Wendy was able to find me the perfect property, and went above and beyond to ensure everything was in order despite it being at very short notice. Wendy is easy to work with, professional and extremely efficient - would recommend to anyone looking in the area! :)
Masuma Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you so much for taking the time to write this amazing 5 star review for Wendy from our Burnham Lettings team. Itβs great to read that she went above and beyond to ensure everything was in order. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleWe recently completed a purchase with the Frost Partnership and Abbi Watson was truly wonderful. Despite a difficult transaction, Abbi was patient and professional and went above and beyond to help close the deal. She is a pleasure to work with and we would highly recommend her and the Frost Partnership to anyone looking for a local agent.
Christina Β· 2 April 2025
β
β
β
β
β
5/5
GoogleMiles ahead than other Estate Agents in the area!
You can feel the difference in service the moment you make the first connection with the Frost Partnership. Our experience was seamless, and Mark has gone beyond our expectations to assist us in buying a new property in the area. They have a wonderful team, who always respond well in time, aligning the interest of both buyer and seller. We always had peace of mind with Frost that our purchase will finish without any issue. No hesitation in saying that they are miles ahead in knowledge of the area, setting expectation right, and how to provide excellent service to their customers.
Thanks again Mark and team!
Ashu Β· 24 October 2020
Agent replied Β· 23 October 2024
Hi Ashu
Many thanks for taking the time to write this superb 5* review for Mark and the Burnham office.
It's great to read that Mark exceeded your expectations with the customer service he provided in the purchase of your new property, and also that you have been impressed by the Burnham team's knowledge and professionalism throughout your transaction.
We will pass your comments on to all involved and to our senior management team.
Very best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleI just want to Thank Wendy Taylor at Frost of Burnham who went above and beyond with her care and professionalism , she truly is amazing and works with her heart and soul , also her customer care is outstanding which is hard to find these days , I would highly recommend Wendy to everyone I know , thank you also to the finance team for making that run smoothly too .PositiveResponsiveness, Quality, Professionalism, Value
Ronnie Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you. That's fantastic to read; we're so pleased the Burnham Lettings team provided you with a great experience throughout, especially Wendy Taylor. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
β
β
β
β
β
5/5
GoogleWhat a great service we received from these agents. Nothing was too much trouble and they kept us informed throughout the process on selling our motherβs house. We live 100 miles from Taplow and they went above and beyond in ensuring everything went smoothly. Special thanks to Megan, who was a superstar!
Julia Β· 28 December 2023
Agent replied Β· 23 October 2024
Thank you so much for posting this fantastic 5* Google review for Megan and our Burnham Sales team. We are so pleased to hear that they went above and beyond in ensuring everything went smoothly. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
β
β
β
β
β
1/5
TrustpilotLandlords be aware I had never usedβ¦
Landlords be aware I had never used them before April this year and in 30 years of property rental business I have never come across such an unscrupulous and unprincipled team of amateurs. The tenant introduced was a complete con man who paid no rent from month 3 and Frosts still send landlord statements with rent collection fees when they have failed to collect any rent for six months! I should have kept my property empty rather than rent it out through them.
Tufan Β· 10 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.