Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
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5/5
GoogleI have used Frosts for the sale of my last 3 properties and they have always been very professional. On this sale I found Josh Wilkinson to be extremely helpful and I would recommend The Frost Partnership to anyone looking to buy or sell in Amersham
M Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you very much for this fabulous 5* review for Josh and our Amersham Sales team. We are so pleased to hear that he was extremely helpful and that you would recommend The Frost Partnership to anyone looking to buy or sell in Amersham. We will pass your comments on to the team and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
FacebookMy dealings were mainly with Luke Ingram in the Gerrards Cross office and he was great ... helpful, reliable, efficient and nothing was too much trouble. After my father's passing he helped find lovely tenants for his house, and made what could have been a very difficult situation much easier than expected. He is a pleasure to work with and I thoroughly recommend him.
Dena Β· 14 January 2022
Agent replied Β· 22 February 2025
Hi Dena,
Many thanks for taking the time to write this lovely review for Luke from our Gerrards Cross office.
We are very sorry to read about your father, but pleased that Luke made an emotional and difficult situation much easier for you.
Sending our sincere condolences and best wishes from all The Frost Partnership team
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1/5
FacebookJust wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus πGreat contact from start to finish !!! Would definetly use again π
Dave Β· 17 March 2017
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5/5
FacebookVery helpful very pleased with service, I wish thank Alison for all her hard work.
Bev Β· 17 January 2022
Agent replied Β· 22 February 2025
Hi Bev,
Many thanks for your recommendation, we'll pass your kind comments on to Alison.
Best wishes to you from all at The Frost Partnership Estate Agents
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5/5
TrustpilotYou need a website revamp pleaseβ¦
You need a website revamp please message me
Femi Β· 8 April 2026
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5/5
GoogleI canβt give enough praise to Andrew Holdsworth at the Frost Partnership for the patience, time and help he has given us through the process of our house purchase. Although it was a long and complex journey he kept us up to date every step of the way and went over the top to make sure we kept on track.
I would highly recommend him and the Frost Partnership to anyone thinking of moving.
Bron Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you so much for taking the time to write this glowing review Pete. We will pass your comments on to both Andrew and our senior management team. Enjoy your new home. Kind regards The Frost Partnership
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5/5
FacebookKaren & Cheryl were extremely helpful, friendly and approachable yet professional. Rare qualities. Thank you for your help in finding my new hone.
Val Β· 27 November 2019
Agent replied Β· 22 February 2025
Hi Val,
Thank you for recommending Karen and Cheryl, we're delighted to read that they provided you with such a great property service.
Wishing you every happiness in your new home from all at The Frost Partnership
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5/5
GoogleAndrew Holdsworth went the extra mile to ensure the sale went through despite difficulties and inefficiencies at the bottom of the chain
Sue Β· 25 October 2019
Agent replied Β· 23 October 2024
Hi Sue,
Thank you for your 5* review. We're delighted to hear that Andrew went that extra mile to ensure the sale went through. We will pass your comments on to both Andrew and our senior management team.
Best wishes from all at The Frost Partnership
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5/5
GoogleExcellent services overall. We had timely updates on our purchase.
Gabriel Β· 5 April 2025
Agent replied Β· 22 May 2025
Hi Gabriel - Thank you so much for taking the time to post this 5 star Google review for our Amersham Sales team. We are delighted to hear that you received excellent services overall during your purchase. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
GoogleRecently moved into a new property using Frost as the estate agent.
Very easy to deal with, no complaints at all.
They let us view the property on the day and the moving in period was very smooth.
Liam Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you so much for this amazing 5* review for our Amersham Lettings team. We are delighted to hear that the moving in period was very smooth. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
FacebookWe recently purchased a property through Frost in Amersham. We were looking for a good few months and Emma was great throughout the whole process from viewing to exchange always keeping us informed as to where we were. I would not hesitate to recommend Frost and Emma on a job well done.
Darryl Β· 23 December 2017
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5/5
GoogleSuperb service from start to finish.
We purchased our property through Frost over summer 2017. The purchase was held up by a number of legal difficulties, and Andrew's wise advice and support made a challenging process much easier to navigate.
We strongly recommend Andrew Holdsworth and The Frost Partnership in Amersham.
Nicholas Β· 25 October 2017
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5/5
FacebookVery friendly and very professional was stress free Frost handled everything. Can't praise the staff in the Ashford branch enough they explained everything and it happened as they said big thank you to Jamie, Lucy and Alex they are the ones I dealt with most but they were all lovely THANK YOU
Shani Β· 6 May 2016
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1/5
GoogleBe careful with these people. When moving into rented accommodation they did not address any issues that we felt needed to be fixed, simply ignoring our emails. When we moved out, they tried to take money from our deposit to fix issues with the house that already existed before moving in. They continued to ignore my requests, but did take the time to email in order to ask for this review to be taken down. They are morally bankrupt and you should certainly try to take your business elsewhere if you can.NegativeQuality, Professionalism, Value
Jules Β· 24 October 2022
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5/5
TrustpilotWonderful service from Gerrards Cross
Wonderful service all round from Matthew and team at the Gerrards Cross branch. Pleasure to work with, easy to contact and quick and efficient to respond. Patiently waited for 1 whole year for the complex property probate to go through. Would 100% recommend.
Herpreet Β· 22 February 2021
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4/5
GoogleThe team are helpful and friendly. They spent time to go thru the purchase flow from offer accepted to purchase complete to me. They also closely followed up the progress.
Su Β· 28 December 2023
Agent replied Β· 23 October 2024
Many thanks for leaving this 4* review for our Amersham team, it is very much appreciated.
Best wishes to you from all at The Frost Partnership Estate Agents
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5/5
GoogleVery friendly professional team. They kept in regular contact and updates and always responded to any enquiries promptly. Above and beyond with help and advice and made the selling and buying of my properties problem free. I have no hesitation in recommending them as a honest honourable professional agent.PositiveResponsiveness, Quality, Professionalism, Value
Deborah Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Deborah,
Many thanks for taking the time to write this 5* review for our Amersham team.
We are delighted to read that they provided you with an efficient and effective property service, and went over and above to ensure that both the buying and selling of your properties was problem free.
We will pass your comments on to all involved.
Best wishes to you from all at The Frost Partnership Estate Agents
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5/5
GoogleFrost have been amazing from start to finish for the sale of our property which was done very quickly and smoothly by Josh, he did an excellent job.
Sunita Β· 27 January 2024
Agent replied Β· 23 October 2024
Hi Sunita. Thank you very much for taking the time to post this fantastic 5 star Google review for our Amersham Sales team, and especially Josh. We are delighted to hear that they were amazing from start to finish for the sale of your property. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
GoogleIβve just exchanged on a sale handled by James Pettit at The Frost Partnership. What service. Confident, knowledgeable, professional and a pleasure to deal with. I cannot recommend highly enough. Thank you!
Jan Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you so much for taking the time to write this fantastic 5 star review for James Pettit from our Amersham team. Itβs great to read that you found him confident, knowledgeable, professional and a pleasure to deal with. We will pass your comments on to him and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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1/5
TrustpilotRogues.
The Frost Partnership Estate Agents Staines-upon-Thames146-148 High St, Staines TW18 4AHEstate agentMichael TheNeverendingTBR1505Β pointsΒ 9 months agoLived in the Town Hall building in Staines-upon-Thames for a year. The flat was freezing cold in the winter, I've got kids so it was absolutely dreadful for them too. The windows are wooden so the heat just goes straight out. But more to the point, the central heating was ridiculous - they never heated up and were lukewarm to the touch. The ceiling leaked, the window sills inside leaked, water came through the wooden windows. It was just a horrible place to live. All throughout this years tenancy agreement we paid Β£1350 a month. When we announced we were leaving they hit us with bills. They took our deposit. Charged us for cleaning the apartment once we left. Charged us for painting the apartment once we left. Even charged us Β£45 for removing some Blu-tac marks on the wall, even though they charged us to paint the place. I've correspondence letters and emails and the PDF file of the bill they hit us with. I just wish I could do something about it. But I warn you, do not trust these rogues!!!!
Michael Β· 8 April 2022
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1/5
TrustpilotTruly Awful!!
Truly Awful! It is utterly disgusting the way this company treats tenants, acting like they are above the law - breaching numerous clauses in the tenancy agreement. I dread to think how other, more vulnerable tenants have suffered as a result of this company. I moved out in November 2021 and have still not received my deposit. After 3 months of ignoring my emails, Frost contacted me with false charges and deductions from my deposit. When i queried them, they would not give me an answer - so I contacted TDS and was informed I could not make a claim after 3 months of moving out... coincidence?
Kara Β· 7 March 2022
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5/5
GoogleAndrew Holdsworth and his team were thoroughly professional and very helpful from start to finish. Combined with their expert knowledge of the local market we felt we were in very good hands and would use them again without hesitation.
Steve and Katey Barker, Amersham.
Steve Β· 25 October 2018
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5/5
GoogleReceived an excellent service from Andrew in the sale of our property in Amersham.
A calm and measured manner backed up by deep experience meant that we faced and overcame a number of challenges and setbacks to realise the sale of our property and move into our dream home.PositiveProfessionalism
Richard Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Richard,
Many thanks for taking the time to write this 5 * review for Andrew. We are delighted to read that he provided you with a knowledgable and professional property service that enabled you to move into your dream home.
We will pass your comments on to Andrew and our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership Estate Agents
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5/5
FacebookNow that the dust has settled I'd just like to express my thanks to you for the friendly and efficient way that you've managed the sale of mum's flat. It took a long time and was very frustrating at times, but you managed it brilliantly.
All best wishes to you and yours and hope you have a Merry Christmas!
Rob
Rob Β· 16 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.