Trusted Agent profile · Buckinghamshire
★★★★★
312 reviews across 3 platforms
59-61 Hill Avenue, Amersham, HP6 5BX, Buckinghamshire, HP6 5BX
Frost Partnership's office in Buckinghamshire, at 59-61 Hill Avenue, is rated 4.3 out of 5 across 312 reviews on three platforms, including 85 Google reviews rated 4.6.
85
Reviews on Google
This office
164
Reviews on Facebook
Business-wide
63
Reviews on Trustpilot
Business-wide
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
5/5
FacebookExcellent service from beginning to end. Always helpful and realistic with advice, and lots of support along the way.
Hi Melinda, Thank you for taking the time to write this lovely recommendation! We're delighted to read that you've received excellent customer service and support. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookThe Chalfont St Peter Team went above and beyond to get the sale through. Always at the end of the phone with advice. We went with the solicitor they recommended too and the communication between the two was also excellent.
Hi Sarah, Many thanks for taking the time to write a recommendation for our Chalfont St Peter team. It's great to read that they not only provided you with an outstanding property service for the sale of your property, but also that their solicitor recommendation was excellent too We will pass your comments on to all involved. Best wishes to you from all at The Frost Partnership Estate Agents
1/5
TrustpilotThey will send people in to your…
They will send people in to your accommodation with no regard for “The tenants right to peaceful enjoyment of property” or whatever the ONLY thing they really have to oblige the tenant. Twice I returned home to discover the premises had been entered unlawfully by agents of theirs. ALL their employees are of the “go f yourself” disposition. Rude, impolite, arrogant and incompetent.
1/5
TrustpilotFrost company are really scammers
This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting.
1/5
TrustpilotWORST EXPERIENCE IN MY LIFE THEY HAVE…
WORST EXPERIENCE IN MY LIFE THEY HAVE MADE MY LIFE HELL!!!!! THEY ARE VERY RUDE SPECIALLY POOJA SHAH!!!I wouldn’t recommend them even 1% try to get another agency that cares for you they made me clean the house professionally for 200£? I mean I lived there paid rent of course I it LOOKS USED?!?! They have taken money from my deposit?
5/5
TrustpilotGreat customer experience
Great customer experience, great people management, all in all a pleasurable sale experience. Managed expectations for myself and my wife well during the initial phase.
4/5
TrustpilotCarla Reynolds from property management…
Carla Reynolds from property management has been extremely helpful and quick responding to any queries I may have regarding the property I rent from them.
1/5
TrustpilotBe careful with these people
Be careful with these people. When moving into rented accommodation they did not address any issues that we felt needed to be fixed, simply ignoring our emails. When we moved out, they tried to take money from our deposit to fix issues with the house that already existed before moving in. A deposit should not be there to fix existing maintenance issues.
1/5
TrustpilotAvoid at all costs
Avoid at all costs. I have rented a flat from them for 2 years, it has been 2 months since I have done the check-out and they still haven't refunded my deposit. Plus, they have tried to find the tiniest details to hold money from my deposit... their excuse to charge me £90 cleaning fee is a discoloured sealant in the bathroom.
5/5
GoogleAbsolutely wonderful service, they sold our house within weeks and nothing was too much trouble, Gemma the manager is outstanding. Highly recommend.
Hi Sara - Many thanks for taking the time to write this 5* review and recommendation for our Amersham Sales team. We are delighted to read that Gemma especially is outstanding. We will pass your comments on to her and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
TrustpilotPurchasing a flat
I couldn't be more pleased with my experience with the Frost Partnership. My main contacts were Lee and Alison and they were both extremely responsive, helpful and professional throughout the purchase of my flat. I was particularly impressed with how quickly they responded each time I needed information or documents. They've been such a pleasure to work with.
5/5
GoogleVery prompt, straight forward and quick. Many thanks, Karen!
Hi Daniel - Thank you so much for taking the time to write this 5* review for our Amersham Lettings team. We are delighted to hear that Karen was very prompt, straight forward and quick! We will pass your comments on to Karen and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleA great company reliable and knowledgeable, Andrew and the team there were really helpful throughout the whole process of selling our house.
5/5
GoogleThank you.Very happy throughout with all aspects of our purchase.Wonderful staff thank you Andrew Holdsworth very professional. Very best Yvonne Bowell Ailsa Altena
5/5
FacebookGreat experience working with Frost on the sale of my flat, they secured a great price and were efficient and helpful throughout the whole process.
Hi Will, Thank you for taking the time to write this 5* review. We are delighted to read that you received an effective and efficient property service during the sale of your flat. Best wishes to you from all at The Forst Partnership Estate Agents
5/5
FacebookAn absolute pleasure to deal with Frost, and in particular, Karen Morris. We are delighted with our new home and couldn’t recommend the Frost Partnership more for a friendly and professional service. 10/10
Hi Mark, Thank you for taking the time to write this glowing review for Karen and the Windsor team. We're delighted to read that you received a friendly and professional property service, and found a new home that's perfect for you. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership Estate Agency
5/5
FacebookHighly recommended. professional and friendly service from Alison. she kept things moving along with our sale and always kept us informed. Will definitely be using them again.
Hi Kelly, Thank you so much for taking the time to write this glowing recommendation for Alison. We are delighted to read that she provided you with an efficient and effective property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookThe Wraysbury Office, managed by Billy Boyle gave the best and most professional service when seeking my house i highly recommend there services, first rate Richard Shrubb
Hi Richard, Thank you so much for taking the time to write this recommendation for our Wraysbury team. We are delighted to read that they provided you with a first-class, professional property service and you will recommend them in future. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
5/5
GoogleWe purchased a property listed by Frost's Amersham. The team here are incredibly friendly and professional, and did their best to make the whole process as smooth as possible. Would not hesitate to recommend them to others.
5/5
GoogleGreat service from Andrew Holdsworth, with just the right amount of contact calls and information. Excellent local knowledge. Professional service from all office staff.PositiveProfessionalism
Hi Helen, Many thanks for taking the time to write this 5* review for Andrew Holdsworth and our Amersham team . We are delighted to read that you received professional service from all our office staff. We will pass your comments on to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleExcellent help over several years for my mother's property. Particularly from Andrew HoldsworthPositiveResponsiveness, Quality, Professionalism, Value
Hi Alastair, That's great to read; we're so pleased the Amersham team have been excellent in helping you with your mother's property. Thank you for the 5 star review. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookExcellent, friendly, professional service. Did what they promised to do, when they promised it, kept me informed and went the extra mile when things looked difficult. Would definitely recommend them.
PS This post is about the Ashford Middx branch of Frosts. Thanks, Alex and Andy.
1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Frost Partnership's Buckinghamshire office has 312 reviews across three platforms: 85 on Google, 164 on Facebook (across the whole business), 63 on Trustpilot (across the whole business).
Frost Partnership Amersham is rated 4.3 out of 5 across all 312 reviews, and 4.6 out of 5 on Google from 85 reviews.
Frost Partnership Amersham, 59-61 Hill Avenue, Amersham, HP6 5BX, Buckinghamshire, HP6 5BX.
