Trusted Agent profile · Brundall

Gilson Bailey Brundall reviews

★★★★★ Excellent

347 reviews across 2 platforms

1 Station Road, Brundall, NR13 5LA

Gilson Bailey's office in Brundall, at 1 Station Road, is rated 4.8 out of 5 across 347 reviews on two platforms, including 299 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

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5.0 / 5

299

Reviews on Google

This office

Trustpilot logo

48

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Gilson Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brundall office, from every platform, shown as written. First names only.

5/5

Google

We had the most enjoyable our viewing was with Braydn last week. Selling and buying is a stressful time and having someone like Braydn show you around a property made it really pleasurable, i did put a offer in although I know it will probably be rejected. He was still very delightfull and polite. The world need more estate agents like him. He is a credit to the company. Thank you

Tracey · 15 June 2024

5/5

Google

From the very first visit I felt comfortable with this company, truthful and professional yet friendly and approachable. Viewings were accompanied and feedback passed on promptly. The conveyancing process was made easy for me with weekly updates. I would recommend this estate agent without hesitation A great experience throughout

Trish · 21 June 2022

5/5

Google

5* for Gilson Bailey Brundall! From start to finish, they have been amazing. Braydn has been incredibly helpful and I cannot thank him enough for the help he's given me with the sale of my property! Highly recommended!

Vicky · 21 June 2023

5/5

Google

We were buyers of a property that Gilson and Bailey were selling. Everyone we spoke to was extremely helpful and quick to respond by phone and email. They were great at getting answers to questions we had about the property and keeping us regularly updated throughout the process. We’re very happy with our home. We’d definitely use Gilson and Bailey if decide to sell our house in the future. We would definitely recommend them!

Laura · 22 March 2024

5/5

Google

Very favourably impressed with the service we received from Gilson Bailey at Brundall. Braydn made himself available whenever required, to help us with every detail no matter how small. He’s a credit to the business.

Jude · 25 August 2023

5/5

Google

Just a quick thankyou to all the Brundall team, very professional and done all that was asked. A special mention to Gemma, the sale was not a easy one many problems along the way for her to overcome but done with calmness and efficiency…..ThankyouPositiveResponsiveness, Quality, Professionalism, Value

Nicholas · 21 June 2022

5/5

Google

I would have no hesitation in recommending Gilson Bailey Brundall to those living in and around the area. I am fortunate to have spoken with Jack Cranmer who was incredibly professional and knowledgeable of the property I am purchasing and always very quick to respond with any queries I have. He was also very accommodating to showing me around said property to fit around my work schedule. I will be passing on my experience to all those around me looking to rent/purchase a property in the future - 5 stars from me!

Janine · 24 October 2023

5/5

Google

Wonderful,professional experience from start to finish.Fantastic communication,prompt service,very quick Sale (10 days).Special thanks to Louise Hubbard for her active professional assistance between myself,Gilson Bailey and Leadenhall Law group,I couldn’t have done this without her.Highly Recommend.

Hayley · 21 June 2023

1/5

Trustpilot

Sales Advisor Lying

Our sales person Louise Wilson was caught out lying by our solicitor about the transaction. Would not recommend. Poor tactics.

Beverley · 21 May 2024

5/5

Trustpilot

Gilson Bailey have asked me to leave a…

Gilson Bailey have asked me to leave a 5 star review, and to be fair I was going to anyway, as they’ve done a good job in selling my property. They’ve made it stress free for me and have handled everything efficiently, also answered all my silly questions and kept me up to date. Thank you team GB!

Sarah · 30 October 2024

5/5

Google

I wish to praise Gilson Bailey and specifically Brayden the assistant manager for his knowledge, professionalism and support during my recent transactions with his company.

Harry · 12 November 2025

5/5

Google

We had great service from the all of the team. As most things in life they don't always go smoothly!, But every time we needed help everyone was happy to help and keep pushing things along and most importantly was keeping us updated on the sale. Excellent job from you all. Thank you

Sally · 19 December 2024

5/5

Google

I have no issue with the service that I received from Gilson Bailey .They were very helpful and always responded quickly to any call or enquiry. The communication is good between their vendor , themselves and myself and so it made the sale proceed as it should. I would recommend them. Thanks Gilson Bailey !

Steviealessi · 16 November 2024

5/5

Google

They have been fantastic throughout the whole process. The whole team is friendly, helpful and warm. Bradyn had the challenge of taking over from another colleague and he couldnt have done anymore to ensure a smooth handover to himself. I did not feel that i was ever any trouble. He responded to all of my emails so fast and was a great person to advocate for me as the buyer and do whatever he could to get it completed before my mortgage offer ended. I am so grateful for his perseverance. I will be using them in the future if i decide to move and recommend to anyone. Thank you!

Jessi · 21 June 2023

5/5

Google

Gilson Bailey have been a pleasure to deal with in the purchase of our new home. Louise has maintained regular contact throughout, keeping us up to date and chasing all parties to ensure a quick and smooth transaction. We have been so impressed with the service we've received that we would definitely use them again - whilst we plan to stay in our new home for many years to come, we won't forget to turn to Gilson Bailey when the time comes to down size and move again!

Emily · 21 June 2023

5/5

Google

I used Gilson Bailey to sell my home and the property I purchased was equally with them, David who came to see me was absolutely brilliant in his explanation of the sale process and there was absolutely no pressure tactics that I found with other agents at the time. All the team in the Brundall office were brilliant they pushed my corner in every aspect I highly recommend them for all of the service they provided Louise who delt with the solicitors side of the purchase and sale was absolutely brilliant thank you all 10/10

Lee · 21 June 2023

5/5

Google

Gilson Bailey Brundall Office really did exceed all expectations for my husband & I. We listed our property on the Thursday, we had 6 viewings back to back on the Saturday, 3 offers on the Monday morning which Gemma handled the negotiation part of superbly well resulting in us getting over the asking price. Everything sailed smoothly & swiftly from there with Louise chasing up all of the Conveyancing on both sides & staying in touch with us regularly with any updates or to do lists. The sale was done & dusted well within its expected forecasted date. I can’t praise the team enough, it’s a very well oiled machine, everyone knows what they’re doing & they all do it with great ability. I’d have no doubt in my mind in using Gilson Bailey again not referring them to family or friends, huge thanks to the team.

Vicky · 21 June 2023

5/5

Google

I can’t recommend Gilson Bailey Brundall enough, they have been great from start to finish. From the first contact they have been helpful and informative keeping us updated with every detail of our sale. Our house sold very quickly and we received feedback about all the viewings. Getting to the finishing line was a long process, no fault of Gilson Bailey, some slow solicitors on our buyers end, but we were kept updated with every detail that happened. I can’t thank them enough for making everything as smooth as it could have possibly been. Highly recommend.

Lisa · 21 June 2023

5/5

Trustpilot

I cannot recommend Gilson Bailey…

I cannot recommend Gilson Bailey enough, we bought our bungalow through them and and had no problems at all. Louise the aftersales team was fantastic always keeping us updated and chasing my own solicitor, I'm not moving ever again but if I did i wouldn't hesitate to use them.

Angela · 2 February 2025

5/5

Google

Interactive service, good realistic work ethic, friendly and thorough.

John · 19 March 2026

5/5

Google

Braydn and Scott are not only very good at what they do but they’re very personable and friendly. Scott has great in depth knowledge of buying and selling and offers great advice. Braydn has excellent qualities which will make any buyer feel comfortable and confident in knowing they’re purchasing the right property.

Joshua · 19 December 2024

5/5

Google

Very fast and efficient from the whole team. As a first time buyer Scott and his team were phenomenal through the whole process.

Phil_1902 · 22 January 2024

5/5

Google

Professional and friendly staff. Scott the Branch Manager does a really good job. Louise was very helpful on the day of our move

Simon · 22 January 2024

5/5

Google

I sold and bought through Gilson Bailey, they were amazing from start to finish. Louise is a real asset to the company and is very professional, organised and responsive. If I was to move again I wouldn't list with anyone else.

L99 · 21 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Gilson Bailey Brundall

Has Gilson Bailey won any awards?

Yes. In The Trusted Agent 2026 awards: Gilson Bailey, Brundall won Trusted Agent.

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