CP Walker reviews

★★★★★ 5/5

Google

My experience with C P Walker & Son and the agent Maisie has been great so far. She is very kind and responsive, she sent me other options available in the neighbourhood and advised me on when best to start looking for properties.

Aline · 26 May 2024

★★★★★ 5/5

Google

Our house purchase was handled very expertly and efficiently by the team at CP Walker! Honestly, if it wasn't for them, the whole transaction would have probably fallen apart. Special praise to Mark and Amber, who were always responsive and able to talk in-person or over the phone. When everything stalls, your solicitor isn't responding to your calls or e-mails, and you are ready to panic, these are the people to get it sorted! They can communicate directly with all the solicitors and the seller, so you get answers fast. On the home insurance side, Val was extremely helpful in getting us through the maze of conditions that came with our policy. Polite, knowledgeable, and communicative. Without her, we would have wasted days in a phone queue to some insurance call centre, trying to get clarifications. And when it came to crunch-time, when we needed the policy changing super-quick, she was there for us! Overall, I am very impressed by the level of service at CP Walker.

Ilya · 13 November 2019

★★★★★ 5/5

Google

C P Walker and Son are a pleasure to work with. Kirsty Inglis is extremely thorough in her position ensuring all of her managed properties are kept to a high level of order and repairs are carried out swiftly and by quality professionals.

Gareth · 26 April 2024

★★★★★ 5/5

Google

I had a very pleasant and nice experience dealing with them. The landlord I rented from through them is such a wonderful and kind person. During my tenancy, the agency handled my request when I had some complains in a very professional way and responded in a timely manner. Alice, Jade, Jonathan were always of great help from moving in till moving out. Overall, it was trouble free experience and will deal with in future again.

N · 24 October 2020

★★★★★ 5/5

Google

We have rented through CP Walkers for 38 years and the service has been second to none..we've recently had the pleasure of meeting kirsty ..she didn't have the best news for us as our landlord had decided to sell our home ..but she has treated us with the utmost respect and empathy..I'm pleased we handed our keys over to her it made it a little easier seeing her lovely cheery face ..thank you for being there kirsty ..its been a pleasure..

Caroline · 9 October 2024

★★★★★ 5/5

Google

My experience with CP Walker was outstanding, and it wouldn’t have been possible without the exceptional support from Samana. I can’t express enough how thankful I am for all the help Samana provided in sorting out my house! From the very start, she took complete control of everything, ensuring that the property was not only repaired but also spotless and in perfect condition. What really stood out was her commitment to making sure everything met the highest standards, she didn’t miss a single detail. She took care of every repair, coordinated all the cleaning, and made sure the house was ready to go, all while keeping me updated throughout the process. Her professionalism and dedication made what could have been a stressful situation completely seamless. Samana always made me feel like my home was her priority, and it’s clear she has a true passion for what she does. She went above and beyond what I ever expected, giving me complete peace of mind. Her hard work made all the difference, and I couldn’t be happier with the results!!!

Hashaam · 9 October 2024

★★★★★ 5/5

Google

Excellent service, very quick process from start to finish with a brilliant friendly service from all staff members I encountered. Toby and Mason were fantastic. **Update - I have used CP Walker again and as usual, fantastic easy service with very helpful staff**

Sarah · 27 March 2024

★★★★★ 5/5

Google

Thanks so much to Maisie for helping us look round houses to find a student house. She was really helpful, friendly and communication was really clear, would recommend!

Abigael · 24 November 2024

★★★★★ 1/5

Google

Our experience with CP Walker has been truly awful. We faced delays in receiving the output of the final inspection, which we had to persisantly chase. When it did come, it was a brief email listing exorbitant charges without any accompanying report, pictures, or evidence. Upon questioning this, we were informed that the "official" inspection report was essentially useless since significant maintenance work had already started before the inspection took place, a clear breach of procedure that set the tone for what became a recurring pattern of poor transparency and unjustified charges. For example, we were billed £100 for "dents" in the walls, which, after demanding evidence, turned out to be minor chipped paint. We were charged £60 for cleaning despite having left the property spotless, a fact we could fortunately prove with our own pictures. Later, they added a £90 charge for a few misplaced screws in a headboard. When we requested a breakdown of this cost, they initially refused. After much back-and-forth, they eventually claimed it was for "two hours of labour", an amount far exceeding market rates for such a minor task. Despite presenting them evidence of this, they refused to acknowledge our concerns and stood firm on their inflated charges. Communicating with their property management team was frustrating, to say the least. Their emails were blunt, unclear, and unprofessional, creating a confrontational atmosphere rather than a cooperative one. They seemed more interested in catching us out than being fair or impartial, as would be expected from a reputable agent. Like other reviews have noted, they appeared determined to "dig their heels in", refusing to consider the possibility that tenants might be right in questioning the charges. We were never offered any acknowledgment or apology for the vulnerable position they put us in, especially concerning the lack of a useable inspection report, the initial inflated charges presented with no evidence, and the commencement of substantial maintenance work while we were still liable for all utilities. When we escalated the issue to a manager, we were completely ignored. The entire ordeal was so time-consuming and unpleasant that we ultimately gave up and accepted the charges, which, in hindsight, seems to be their strategy. I strongly advise all tenants to exercise extreme caution when dealing with CP Walker’s property management team. They appear to manipulate charges without providing corresponding evidence, ignore market rates, and are unwilling to provide detailed breakdowns when queried, leaving tenants in an extremely vulnerable position. Even after all of this, they dragged their feet in returning the deposit meaning we also had to chase this up. After years of pleasant experiences with other letting agents in Nottingham, this was by far the most shambolic.

E · 23 September 2024

★★★★★ 5/5

Google

We would specially like to thank Maisie for accompanying us at the house viewing and her following up. Maisie is extremely friendly and helpful, and super-efficient too. Great service indeed.

Sau · 17 October 2024

★★★★★ 5/5

Google

I have been really impressed by the prompt, efficient and professional support I have received from Alice and the property management team in dealing with a repair issue that I had recently. My thanks Alice for chasing up the loose end and resolving the issue so effectively.

Noel · 24 October 2023

★★★★★ 5/5

Google

CP Walker & Son have been great letting agents through our time at our rented property. Abbie has been especially helpful and quick to respond to our enquiries throughout the year. Overall the experience was very positive.

Delroy · 8 August 2025

★★★★★ 5/5

Google

Judith was fantastic at helping me in a stressful situation, she work incredibly fast to support me. C P Walker & Son go over and above to find the best price and cover, highly recommend

Lisa · 25 June 2024

★★★★★ 5/5

Google

If you need a place in Notts, these are your people! I'm in the process of renting a room with CP Walker; Maisie has been very helpful, and quick to reply to emails!

Roman · 25 July 2024

★★★★★ 5/5

Google

Had a great experience with booking viewings for properties with Dom, and Maisie was very helpful with viewings. Very prompt replies to any queries.

Heather · 12 December 2024

★★★★★ 5/5

Google

I have always had a five star service from Kirsty for the management of my property. A big thankyou to Mark also for the handling of the sale. My relationship with C.P. Walker has always been warm and friendly and they are very reactive. Thankyou to all.

Beverley · 3 October 2025

★★★★★ 5/5

Google

Our experience with C P Walker has been great. Maisie and Samana have been very friendly, helpful and responsive. What really stood out to us was their willingness to visit the properties to take up-to-date video tours for us, something we hadn't experienced with other letting agencies. After initially missing out on one property, they continued to follow up and assist us in finding other potential homes that meet our needs. This level of support is greatly appreciated.

Larissa · 24 August 2024

★★★★★ 5/5

Google

It was a very good experience. Mason was very efficient from arranging viewing to renting the house, and speedy response. For our reasonable requests, he helped to comtact landlord and got the landlord's approval quickly. Looking forward to the maintenance team being at the same level.

Rachel · 24 October 2023

★★★★★ 5/5

Google

Recently had some house viewings with Maisie from CP walker and she was so helpful! She answered all our questions and got back to us very quickly with the answers, aswell as taking us around the same houses multiple times. Thank you!

Grace · 15 November 2025

★★★★★ 5/5

Google

Very good experience with C P Walker! I bought a house with them several years ago, and have just sold a house with them. I dealt with Mark both times. He is very professional, knowledgeable, friendly, and super quick to answer e-mails. Couldn't say a bad thing about him or C P Walker, would highly recommend to anyone and will definitely use them again!

Hannah · 24 October 2021

★★★★★ 5/5

Google

Myself and two of my friends moved into a CP Walker property in Nottingham. We are very satisfied with the property, very spacious, full of storage and exactly as shown in the pictures. We have received a lot of help from the estate agents, special thanks to Alice who has been incredibly helpful, reassuring and responded instantly to any of our emails😊PositiveResponsiveness, Quality, Professionalism

Kaz · 24 October 2021

★★★★★ 5/5

Google

Two years and my impression is still the same. Dominic has gone the extra mile in making the letting process as smooth as possible. I have not been renting from C P Walker & Son for a long period, but have sensed their professionalism since day one. Mason Brown has always been so helpful in facilitating the renting process and answering questions. I would highly recommend C P Walker & Son.

Eman · 24 November 2024

★★★★★ 5/5

Google

Very professional, efficient and communication was excellent. Dominic was my 'go to' person and nothing was too much trouble for him. He was happy to help and he always replied promptly and efficiently and resolved any queries I had. I highly recommend CP Walker

Kay · 24 October 2023

★★★★★ 5/5

Google

C P Walker & Son are excellent. Maisie and Dominic have been professional, friendly and helpful in all our interactions and quick to help with anything needed for my families move back to the UK. A great letting agency. Thanks for everything.

Patrick · 20 October 2025