Every review we hold for the Broxtowe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally good agency. I’ve never had much reason to call, twice in five years I think, and everything was sectioned very quickly when I did. For example the bathroom needed replacing, called Kirsty at CP Walker, and within a week she had booked quotes. Within a month I had a new bathroom. Just a good agency that acts quickly when required.
Simon · 24 November 2024
Agent replied · 8 December 2024
Thank you Simon for your wonderful 5 Star review and it is great to hear that Kirsty and the team have looked you so well over the years.
★★★★★ 5/5
GoogleI rented a flat via C P Walker a few months ago. The communication was very quick and responsible. Special thanks to Samana and her team - very professional and impressive! Highly recommended!
Hanjing · 24 October 2023
Agent replied · 23 October 2024
Thank you Hanjing for your 5 Star review and kind words for Samana and our team. We hope you are happy in your property and we are here to support to you.
★★★★★ 5/5
GoogleRecently had good experience of viewing by CP Walker &son team especially Samana. Assisting me in professional and good way during the process of renting a property.
Oreekha · 20 June 2025
★★★★★ 1/5
GoogleExtremely lenghty application process they have for just applying. The most important checks such as right to rent are/will be done later post selection of a tenant by the landlord. This is absolute nonsense. So much personal data and documents they need at just application process that I feel so vulnerable. It is sad to see how just like that agencies feel obliged to ask a lot of personal details just to express interest in the property. Wouldn't recommend. I am put off by the initial process itself.
S · 24 October 2023
Agent replied · 23 October 2024
Dear Swetha,
I am sorry that you are dissatisfied with the application process. We continually review this to make it as straightforward as possible whilst ensuring we have evidence required to meet the requirements of the government, our Clients and ourselves. Selecting the right Tenant for a property is the most fundamental part of the property management process and requires gathering evidence to support an application. Personal information is stored in accordance with our privacy policy. Certain information is sought in advance of a viewing to clarify whether an applicant is likely to meet the criteria required for a successful application, such as affordability requirements. Full details of our application process is available at https://www.cpwalker.co.uk/pages/application-form-professional
Yours sincerely,
Rex Walker
Managing Partner
★★★★★ 5/5
GoogleI have been searching for suitable accommodation for the past 3 weeks, and during this time, I have interacted with various letting agents. Among them, I must say that my best experience was with Pc Walkers letting agent. I want to express my sincere appreciation to Samana Syed, who has been incredibly helpful throughout the process of viewing the property and applying for it. Her assistance has been invaluable, and I am truly grateful for her support. Thank you so much, Samana.
Wis · 24 October 2023
Agent replied · 23 October 2024
Thank you so much Wis for your 5 star review and lovely comments about Samana and the team who have guided you through the process.
★★★★★ 5/5
GoogleI rented a house via CP Walker. I am really appreciate Samana and her team's work. She is really helpful with quick responds when I encounter any problems. Thanks lot.
Ming · 28 November 2023
Agent replied · 23 October 2024
Thank you Ming for your wonderful 5 star review and kind words about Samana and her team which is really appreciated. We hope you are happy in your house.
★★★★★ 1/5
GoogleUPDATE: after almost 6 months the TDS has refunded the majority of my deposit (except for £30 I’ve agreed to for moving one bag of rubbish 4 ft into a bin). If you want to be treated like a child and a liar, rent with CP Walker, otherwise I’d advise you to look elsewhere
Avoid as a tenant. Entitled, invasive and unscrupulous. Despite insisting on consistent, invasive, badly communicated inspections throughout our tenancy (which is in line with the contract but not in line with normal expectations when you are handing someone half your salary a month) which based on the report seemed to consist of taking photos of our property, and not the fixtures and fittings of the house, and following me paying for cleaning and carpet cleaning throughout the house, they deducted £230, unevidenced, from my deposit and claimed I invented invoices, and at 27 days after the end of tenancy have still not returned the undisputed amount. All this in addition to raising our rent by 11% after just 18 months. Have never been more badly treated by a letting agency
Update: now 6 weeks after my tenancy has ended. I have raised a dispute through the tenancy deposit scheme and they can’t even follow that process (received confirmation from TDS that they have resolved the case, and then C P Walker have emailed days after the funds were to be returned to claim they haven’t been contacted by TDS). Their response below says nothing that wasn’t said in my original review and refutes nothing. They claim they need to contact the cleaners but had to carry out cleaning - so they are either charging me for cleaning that didn’t happen or would have charged me either way
Lee · 10 April 2025
★★★★★ 5/5
GoogleMaisie has helped me greatly in viewing and doing the paperwork for my student house. She is very efficient and replies quickly to any questions! Thank you! :)
Chloe · 6 November 2025
Agent replied · 10 November 2025
Thank you Chloe for your 5 Star review and excellent comments about Maisie.
★★★★★ 4/5
GoogleViewing with Maisie was lovely and very helpful going over options
Jane · 4 November 2024
Agent replied · 11 November 2024
Thank you Jane for your kind words and review
★★★★★ 5/5
GoogleGreat experience so far renting a flat with C P Walker & Son. The team has been very helpful and attentive whilst moving us into our new home.
Christian · 5 November 2025
Agent replied · 10 November 2025
Thank you Christian for your 5 Star review and wonderful comments. We hope you are happy in your new home.
★★★★★ 5/5
GoogleSamana and the team was very helpful from day 1. I highly recommend CP Walker!
Karl · 24 August 2024
Agent replied · 23 October 2024
Thank you Karl for your 5 Star review
★★★★★ 5/5
GoogleI’ve had a really great experience with CP Walker. The team was super helpful and always quick to respond, making the whole process really easy and stress-free. They answered all my questions and made sure all the paperwork, like the tenancy contract and Right to Rent checks, was sorted quickly. Definitely recommend CP Walker for their professionalism and awesome customer service☺️
Celty · 23 September 2024
Agent replied · 23 October 2024
Thank you Celty for you wonder detailed 5 Star review, which is a delight to read. We really appreciate the recommendation.
★★★★★ 5/5
GoogleI've rented with CP Walker in two properties over the past two years. Generally the service has been very positive - Kirsty in particular was very helpful, responsive to any queries and flexible at the end of the tenancy. I had some issues with the initial cleanliness of the first property which caused move-in delays, but this was sorted without charge.
Caitlin · 23 September 2024
Agent replied · 23 October 2024
Thank you Caitlin for your 5 Star review and great comments about Kirsty.
★★★★★ 5/5
GoogleAll I know about the company is that during my communication with Kirsty, she was extremely cooperative and highly responsive in solving problems. When I recommend dealing with this company, I always recommend dealing first and foremost with Kristy, because she truly deserves it.
My sincere thanks and appreciation go to her for everything she has done for me.
Best regards, Kirsty.
Me · 7 October 2025
★★★★★ 5/5
GoogleKirsty has been particularly helpful looking after both tenants and ourselves. Quick, friendly responses that have resolved our queries. Well done
Andy · 26 April 2024
Agent replied · 23 October 2024
Thank you Andy for your 5 Star review and kind words about Kirsty.
★★★★★ 5/5
GoogleI recently had to sell my late mothers house, I chose C P Walker & Son to carry this out for me. From the very start of the process they were very professional and kept me well informed at every stage of the process to competition.
Thank you Mark Amber and the Team
Mark · 24 October 2020
Agent replied · 23 October 2024
Thank you for your 5 star review and kind words.
★★★★★ 5/5
GoogleVery resourceful and always able to explain and handle any of the queries throughout the booking process
Jameel · 22 January 2026
Agent replied · 22 January 2026
Hi Jameel,
Thank you for the fantastic 5-star review! We’re delighted to hear you felt supported throughout the booking process. Your feedback means a lot to us, and we look forward to helping you again soon. ⭐
★★★★★ 5/5
TrustpilotI have used C P Walker property…
I have used C P Walker property management for 12 years and have had brilliant professional service. Summer has efficiently handled all our needs for repairs and replacements. While Dominic and Maisie have handled lettings. Highly recommend
Sheelagh · 27 April 2026
★★★★★ 4/5
GoogleVery professional letting agency; I would definitely recommend them. Particularly Ms Samana Syed was very responsive and helpful, and it was overall a pleasure doing business with them.
Thomas · 24 October 2023
Agent replied · 23 October 2024
Thank you Thomas for your review and kind words about Samana. We will keep working hard to earn the extra star from you.
★★★★★ 5/5
GoogleKirsty is excellent - always listens, really cares and replies immediately - a real asset to C P Walker.
John · 26 April 2024
Agent replied · 23 October 2024
Thank you John for your 5 Star review and wonderful words about Kirsty.
★★★★★ 5/5
GoogleThe Team of CP Walker has been extremely friendly and helpful when I relocated to the Midlands from another region for work. I was completely new to the area so I really appreciated their help! They have arranged viewings of very nice properties and helped me to find the perfect one. Thank you so much! Extremely recommended! :)
Irene · 23 September 2024
Agent replied · 23 October 2024
Thank you Irene for your 5 Star review and wonderful words. We are delighted to hear how pleased you are with our overall service from our team and we have helped make your move to the Midlands so much more pleasurable. If there is anything more we can do to assist, please do not hesitate to ask.
★★★★★ 5/5
GoogleC P Walker & Son have made the whole letting experience hassle free. Dom has always been on hand to deal with everything so quickly and professionally and who ever you deal with in the team you will find them extremely knowledgeable and helpful. It’s been a pleasure dealing with these guys and if you are looking for a letting agent I can highly recommend them. Thank you to everyone at CP Walker!
David · 24 October 2023
Agent replied · 23 October 2024
Thank you David for your 5 Star review and recommendations which are really appreciated. We are please to hear that that Dom and the team gave you the service you were looking for and look forward to working with you going forward.
★★★★★ 5/5
GoogleExcellent Property sales and Letting Agent. Staff are very friendly ( especially Kirsty ) and helpful.
Would recommend 100%.
Steven · 26 February 2024
Agent replied · 23 October 2024
Thank you Steven for your 5 Star review and lovely comments for Kirsty and her team. We welcome your recommendations.
★★★★★ 5/5
GoogleSamana helped me move into my flat as quickly as possible. There was good communication via the online chat on SpareRoom and by email.
Fin · 24 October 2023
Agent replied · 23 October 2024
Thank you Fin for your 5 star review and kind words about our colleague Samana who guided you through the process. We hope you are happy in your property.
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