Every review we hold for the Broxtowe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleC P Walker & Son provided great service in helping us find our first property to rent as students. They answered all of our questions regarding the property in a timely manner to help us fully understand what we were agreeing to.
I particularly found Samana Syed to be helpful as when she showed us around the property she made sure to double check anything that seemed amiss or any responses she gave us to ensure we were given the correct information and when I had a query for the landlord she conveyed this to them well and made sure I was listened to which helped us to come to an agreement in which both parties were happy.
I would definitely recommend C P Walker & Son as a letting agent, especially to any other first year students looking for their first rental.
Faith · 26 February 2024
Agent replied · 23 October 2024
Thank you faith for your 5 star review and particularly the wonderful comments for our colleague Samana who looked after you so well. We hope you are happy in your property and wish you all the best with your studies and thank you for your recommendation.
★★★★★ 5/5
GoogleReally good experience with them. Staff very professional, especially Samana who has been dealing with my requests. Keep up the good work.
Tariq · 24 August 2024
Agent replied · 23 October 2024
Thank you Tariq for your 4 star review and kind words about Samana, which is really appreciated.
★★★★★ 5/5
GoogleI viewed a property to rent with Maisie from C P Walker and she was great, thoroughly showed me round and answered all my questions, very personable and great communication in the follow-up.
Tessa · 17 November 2025
Agent replied · 22 November 2025
Thank you so much Tessa for your 5-star review. We’re delighted to hear that your viewing experience with Maisie was so positive. She takes great pride in providing clear communication and helpful guidance, so it’s wonderful to know this came across during your visit and follow-up.
If you have any further questions or need additional support as you move forward, please don’t hesitate to get in touch. We’re always happy to help.
★★★★★ 5/5
GoogleVery happy with communications in setting up a Tenancy Agreement for a student, and the having the transfer someone else and withdraw from the same agreement. Sarah Finney made things nice and simple, couldn't ask for more.
Phil · 24 October 2023
Agent replied · 23 October 2024
Thank you Phil for your fabulous 5 star review about Sarah and the team. We look forward to working with you in the future.
★★★★★ 5/5
GoogleI had an amazing experience working with C P Walker & Son. From start to finish, they were incredibly supportive, professional, and knowledgeable.
They were always available to answer my questions, provide expert advice, and make the entire process smooth and stress-free.
Thank you for making this journey so positive and stress-free,
Would definitely reach out to them again for future property needs!
Ankur · 4 December 2024
Agent replied · 8 December 2024
Thank you Ankur for your wonderful and detailed 5 Star review, which is really appreciated. We hope to work with you again in the very near. future.
★★★★★ 5/5
GoogleGreat service provided by CP Walker. Mark and Brenton were friendly and professional. Would definitely recommend this estate agent!!
Kir · 25 September 2024
Agent replied · 23 October 2024
Thank you Kir for your wonderful comments about Mark and Brenton, the fabulous recommendation and of course the 5 Stars!
★★★★★ 5/5
GoogleI'm at the start of my tenancy and, so far, Samana has been facilitating and quick to respond to issues we've had. I look forward to this continuing for the rest of our tenancy!
Jay · 9 December 2023
Agent replied · 8 December 2024
Thank you Jay for your 5 star review and kind words for Samana and the team. We look forward to look after you throughout your tenancy.
★★★★★ 5/5
GoogleThe service i have received from CP walker is second to none…I am in the middle of buying a property through them, and will be using their letting services on completion. Kirsty Inglis, in particular has been very helpful, and gone above and beyond to any request I have made. Very professional, knowledgeable, a pleasure to deal with. I wouldn’t hesitate recommending CP walker to anyone.
Abhishek · 23 September 2024
Agent replied · 23 October 2024
Thank you Abhishek for your 5 star review and it great to hear we are looking after you so well with our many services we can offer. We thank you for the recommendation and look forward to working with you for many years to come.
★★★★★ 5/5
GoogleSamana has been so great throughout the property finding process. We found our ideal home, and she could have not been more supportive! Thank you!
Claudiu · 26 May 2024
Agent replied · 23 October 2024
Thank you Claudiu for your 5 Star review and wonderful comments about our Samana which is appreciated.
★★★★★ 5/5
GoogleVery positive experience with C P Walker & Son. Really supportive staff, very quick to respond to request. Want to personally thank Dom Fletcher for all the help.
Nafi'u · 27 March 2024
Agent replied · 23 October 2024
Thank you Nafi'u for your 5 star review and your comments regarding Dom which are appreciated. We hope you are happy in your property?
★★★★★ 5/5
GoogleMaisie is a nice and professional agent, we had a lovely viewing experience with her.
Li · 4 November 2024
Agent replied · 11 November 2024
Thank you Li for your 5 star review and lovely comments regarding Maisie.
★★★★★ 5/5
GoogleWant to say how professional and helpful Kirsty was when we renewed our tenancy for our property - her efficiency is much appreciated.
Paul · 25 June 2024
Agent replied · 23 October 2024
Thank you Paul for your wonderful 5 Star review for our Kirsty.
★★★★★ 5/5
GoogleI have really enjoyed how professional yet friendly I have been treated through my tenancy application. Samana did a wonderful job of touring the property and provided excellent information; she was also helpful and patient while I was applying. Now I have moved in, I can say this lettings agency is the best I have ever tenanted from. They also did a check-up call, to ensure I had settled into the property and everything was up to standard. Very happy with my experience.
Molly · 28 December 2023
Agent replied · 23 October 2024
Thank you Molly for your honest and detailed 5 star review. We are really happy you are settled in your property and look forward to working with you in the future.
★★★★★ 4/5
GoogleI'd like say say a thankyou to Josh Dobbins a staff member at CP Walker.
He shows up for house visits to check the property, its always nice to see him he makes conversation as he walks round.
He listens to jobs that need fixing and writes them down to make sure their filed and gives great advice about renting.
April · 14 December 2024
Agent replied · 11 January 2025
Thank you April for your review and wonder comments about Josh.
★★★★★ 5/5
GoogleReally good agency. I’ve never had much reason to call, twice in five years I think, and everything was sectioned very quickly when I did. For example the bathroom needed replacing, called Kirsty at CP Walker, and within a week she had booked quotes. Within a month I had a new bathroom. Just a good agency that acts quickly when required.
Simon · 24 November 2024
Agent replied · 8 December 2024
Thank you Simon for your wonderful 5 Star review and it is great to hear that Kirsty and the team have looked you so well over the years.
★★★★★ 5/5
GoogleI rented a flat via C P Walker a few months ago. The communication was very quick and responsible. Special thanks to Samana and her team - very professional and impressive! Highly recommended!
Hanjing · 24 October 2023
Agent replied · 23 October 2024
Thank you Hanjing for your 5 Star review and kind words for Samana and our team. We hope you are happy in your property and we are here to support to you.
★★★★★ 5/5
GoogleRecently had good experience of viewing by CP Walker &son team especially Samana. Assisting me in professional and good way during the process of renting a property.
Oreekha · 20 June 2025
★★★★★ 1/5
GoogleExtremely lenghty application process they have for just applying. The most important checks such as right to rent are/will be done later post selection of a tenant by the landlord. This is absolute nonsense. So much personal data and documents they need at just application process that I feel so vulnerable. It is sad to see how just like that agencies feel obliged to ask a lot of personal details just to express interest in the property. Wouldn't recommend. I am put off by the initial process itself.
S · 24 October 2023
Agent replied · 23 October 2024
Dear Swetha,
I am sorry that you are dissatisfied with the application process. We continually review this to make it as straightforward as possible whilst ensuring we have evidence required to meet the requirements of the government, our Clients and ourselves. Selecting the right Tenant for a property is the most fundamental part of the property management process and requires gathering evidence to support an application. Personal information is stored in accordance with our privacy policy. Certain information is sought in advance of a viewing to clarify whether an applicant is likely to meet the criteria required for a successful application, such as affordability requirements. Full details of our application process is available at https://www.cpwalker.co.uk/pages/application-form-professional
Yours sincerely,
Rex Walker
Managing Partner
★★★★★ 5/5
GoogleI have been searching for suitable accommodation for the past 3 weeks, and during this time, I have interacted with various letting agents. Among them, I must say that my best experience was with Pc Walkers letting agent. I want to express my sincere appreciation to Samana Syed, who has been incredibly helpful throughout the process of viewing the property and applying for it. Her assistance has been invaluable, and I am truly grateful for her support. Thank you so much, Samana.
Wis · 24 October 2023
Agent replied · 23 October 2024
Thank you so much Wis for your 5 star review and lovely comments about Samana and the team who have guided you through the process.
★★★★★ 5/5
GoogleI rented a house via CP Walker. I am really appreciate Samana and her team's work. She is really helpful with quick responds when I encounter any problems. Thanks lot.
Ming · 28 November 2023
Agent replied · 23 October 2024
Thank you Ming for your wonderful 5 star review and kind words about Samana and her team which is really appreciated. We hope you are happy in your house.
★★★★★ 1/5
GoogleUPDATE: after almost 6 months the TDS has refunded the majority of my deposit (except for £30 I’ve agreed to for moving one bag of rubbish 4 ft into a bin). If you want to be treated like a child and a liar, rent with CP Walker, otherwise I’d advise you to look elsewhere
Avoid as a tenant. Entitled, invasive and unscrupulous. Despite insisting on consistent, invasive, badly communicated inspections throughout our tenancy (which is in line with the contract but not in line with normal expectations when you are handing someone half your salary a month) which based on the report seemed to consist of taking photos of our property, and not the fixtures and fittings of the house, and following me paying for cleaning and carpet cleaning throughout the house, they deducted £230, unevidenced, from my deposit and claimed I invented invoices, and at 27 days after the end of tenancy have still not returned the undisputed amount. All this in addition to raising our rent by 11% after just 18 months. Have never been more badly treated by a letting agency
Update: now 6 weeks after my tenancy has ended. I have raised a dispute through the tenancy deposit scheme and they can’t even follow that process (received confirmation from TDS that they have resolved the case, and then C P Walker have emailed days after the funds were to be returned to claim they haven’t been contacted by TDS). Their response below says nothing that wasn’t said in my original review and refutes nothing. They claim they need to contact the cleaners but had to carry out cleaning - so they are either charging me for cleaning that didn’t happen or would have charged me either way
Lee · 10 April 2025
★★★★★ 5/5
GoogleMaisie has helped me greatly in viewing and doing the paperwork for my student house. She is very efficient and replies quickly to any questions! Thank you! :)
Chloe · 6 November 2025
Agent replied · 10 November 2025
Thank you Chloe for your 5 Star review and excellent comments about Maisie.
★★★★★ 4/5
GoogleViewing with Maisie was lovely and very helpful going over options
Jane · 4 November 2024
Agent replied · 11 November 2024
Thank you Jane for your kind words and review
★★★★★ 5/5
GoogleGreat experience so far renting a flat with C P Walker & Son. The team has been very helpful and attentive whilst moving us into our new home.
Christian · 5 November 2025
Agent replied · 10 November 2025
Thank you Christian for your 5 Star review and wonderful comments. We hope you are happy in your new home.
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