Every review we hold for the Broxtowe office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery disappointing experience. I travelled all the way from LONDON for a scheduled appointment, waited, and no one turned up. There was no communication or explanation, and the appointment time passed with no contact at all. It ended up being a complete waste of my time and fuel money. I would not recommend unless reliability improves.
They are saying they did arrive I’ve got proof and sent them an email of the proof I’ve got a
Of which I’ve arrived
Rischi · 8 January 2026
Agent replied · 22 January 2026
I sincerely apologise for your recent experience and fully understand your frustration. Travelling such a long distance for a scheduled appointment only to feel that no one attended is understandably disappointing.
Having spoken with my colleague, I can confirm that she was at the property at the allocated time conducting another viewing. However, there was a breakdown in communication, and for that we take full responsibility.
We take reliability and communication very seriously. Please accept our apologies for the inconvenience caused and thank you for bringing this matter to our attention.
Kind regards,
Jonathan Taylor |BSc Hons
Partner | CP Walker & Son LLP
Part of the Family Since 2000
Chartered Surveyors | Insurance Brokers
107 High Road, Beeston, Nottingham, NG9 2JU
D: 0115 968 3281
T: 0115 925 4062
E: jonathan@cpwalker.co.uk
★★★★★ 5/5
GoogleAs a landlord, the experience with CPWalker is way superior to previous agents. The staff are professional, efficient and friendly. Dom did a fantastic job of managing the transition from the last agent and Abbie has been brilliant in dealing with contractors for me. The accounts/admin folk also appear to be efficient. It is good to deal with a managing agent who has a real high street presence - they are accessible and welcoming.
Simon · 15 January 2026
Agent replied · 22 January 2026
Thank you so much for your 5-star review, Simon. We’re delighted to hear that your experience with CPWalker has been such a positive one, particularly during the transition from your previous agent. Dom and Abbie will be especially pleased to know their efforts have been appreciated, and it’s great to hear our accounts and admin team are making things run smoothly too. We pride ourselves on being accessible and providing a strong high-street presence, so your comments really mean a lot to us. We look forward to continuing to support you and your property portfolio.
Kind regards,
The CPWalker Team
★★★★★ 5/5
GoogleC P Walker are indeed very good, professional agents.
With regards to my rented property, any issues are always dealt with in a very prompt and helpful manner.
Grateful thanks to Sarah Bell, who once again, has been so efficient in contacting and arranging for the electrician to come and do work immediately, so I wasn’t left with out electricity.
First class service!
Kay · 27 October 2025
Agent replied · 10 November 2025
Thank you Kay for your 5 Star review, fantastic feedback and kind comments about Sarah.
★★★★★ 5/5
TrustpilotI rented in Stapleford through C P Walker & Son…
I rented a residence in Stapleford through C P Walker & Son. I was pleased with their service. Whenever there was a need for maintenance, they were quick to made arrangements for me and handled it well. At the end of the lease, they also smoothly arranged for me to return the deposit. Especially their property manager Peniel was really attentive to me for follow up.
G · 16 June 2026
★★★★★ 5/5
GoogleCP walker has been a brilliant agency , helping me from start to (almost) finish on helping my rent my first ever property for. E and my friends. My friends and I are so so excited to move into our new house next year. Massive thanks to Samana for being so helpful and answering all of our questions, making the process of renting as smooth as possible. CP walker are right by us so very convenient to walk to and very easy to get into contact with. Thankyou for all you've done for us.
Poppy · 12 December 2024
Agent replied · 11 January 2025
Thank you Poppy for your detailed 5Star review and lovely comments. We hope you and your friends are happy in your first property
★★★★★ 5/5
GoogleI wanted to leave a review specifically for Mark at the Beeston office.
We had a VERY stressful house purchase going through over the course of the last few months.
Mark not only stepped in to do his job well, I genuinely feel he went above and beyond to get us over the line and moved in to our new home.
In an industry where solicitors talk to you in what may as well be an ancient language, Mark explained everything in terms that we could understand and made both myself and my wife feel that we were not forgotten about and also appreciated as customers.
Genuinely cannot speak highly enough of him. Mark is a credit to CP Walker and deserves recognition in every way possible.
Thank you to CP walker, but mainly thank you to Mark personally. You’re fantastic at your job and should know that.
Kind regards,
Josh Robinson.
Josh · 21 November 2025
★★★★★ 5/5
GoogleI recently moved into a property advertised by CP Walker & son. Process was quite simple. Staff like Maisie and samana were very helpful with the referencing and documents submitting. When I moved in the house some things needed to get done urgently because meter was playing up and not working. Paniel from repairs department was very helpful and kind she provided great customer service and helped me with important information to get things sorted. Very good company with caring staff who always try to achieve customers satisfaction.
Adeel · 21 November 2025
★★★★★ 5/5
GoogleMyself and my partner have had a good experience with CP Walker & Son, from arranging a viewing and then the application process. They have a well organised system and helpful and friendly staff. Would definitely recommend to anyone renting around Beeston. Thank you to Maisie who has been great throughout.
Oliver · 20 October 2025
Agent replied · 22 October 2025
Thank you Oliver for your 5 Star review, lovely comments about Maisie and recommendations.
★★★★★ 5/5
GoogleI have lived here for three years and every time something happens in the house, I had to repot to the management team Sarah Bell. Today is no exception. It should be the first coldest day in the UK since the beginning of winter. Unfortunately, the Boiler suddenly stopped operating. Of course, I reported it to Sarah Bell to help arrange repairs. and She quickly found a repair supplier to take care of things. She is a very good employee and Worthy of praise.
Tsui · 16 October 2024
Agent replied · 23 October 2024
Thank you Tsui for your wonderful and detailed 5 Star review and lovely comments regarding Sarah, who has looked after you so well over the last few years. If we can be of any further assistance, please do not hesitate to ask.
★★★★★ 5/5
GoogleThe team are really awesome, their reply and approach for clients is quite impressive.I would like to tell about maise ,she is really good and soo polite .The service we received from all members of the team was excellent from start to finish. There was clear communication at each stage of the process and all staff involved were polite and professional. I would highly recommend them to anyone looking their house.they were really perfect and they will make arrangements according to your wish ,for international students I will highly recommend this , they might be a great support for your accomodation.
Hilda · 24 August 2024
Agent replied · 23 October 2024
Thank you Hilda for taking the time out for such a detailed 5 Star review and wonderful words about Maisie which is really appreciated. We wish you all the very best in your accommodation and are always here for you should you need us.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Maisie Patsides at C P Walker, and I couldn't be more satisfied with the experience. From the very beginning, Maisie was incredibly professional, responsive, and attentive to our needs. She guided us through every step of the process with patience and clarity, making what could have been a stressful experience much smoother and more manageable.
I highly recommend Maisie for anyone looking for a seamless and supportive experience in finding accommodation. Thank you for your outstanding service!
Balavishnu · 24 August 2024
Agent replied · 23 October 2024
Thank you Balavishnu for taking the time out to write such a detailed and wonderful 5 Star review about Maisie and the service you received which is great to hear. We hope you are happy in your accommodation.
★★★★★ 5/5
GoogleMy experience with CP Walker in general and Samana specifically was excellent. Everything was smooth from viewing bookings to move in. They do have a very organized structure in terms of property management.
Highly recommended
Karim · 15 January 2026
Agent replied · 22 January 2026
Hi Karim,
Thank you so much for your 5-star review and kind words. We’re delighted to hear that your experience with CP Walker, and especially with Samana, was excellent, and that everything from viewings to move-in went smoothly.
We take great pride in having a well-structured and organised property management process, so it’s wonderful to know this stood out to you. We truly appreciate the recommendation and wish you all the best in your new home.
★★★★★ 1/5
GoogleREVIEW EDITED20/8/24
Its such a shame I can’t review this estate agent via its individual employees. Everyone would get 5 stars. But after an extremely passive aggressive series of interaction with Samana I have to change my review from a 5 star to a 1 star.
Maisie as detailed in my original review was brilliant and Riley was polite and friendly. I met several others in the past 3 weeks of phone calls, drop ins and emails. They were all lovely.
However I recently received a rather passive aggressive email from Samana - exclamation points have no place in a formal email, for your future information.
I got on the phone to attempt to straighten things out as, ultimately, it had been her who had been mistaken.
We all make mistakes and that wouldn’t have been an issue. If she hadn’t been so curt and rude in insinuating not just that the mistake was mine, but that it had been my deliberate intention.
She didn’t even apologise when she realised her mistake during the call, instead digging her heels in to save face.
It was so rude that C P Walker has now fallen heavily in my eyes. This is a shame as they have some of the best properties I saw in Nottingham.
For those wanting to use this business. Just check which agent is managing your property first.
PREVIOUS REVIEW from 5/8/24:
Had a viewing on Friday with Maisie she was extremely helpful and considerate.
She could answer seemingly any question I had about the property which was a godsend.
After a long, tiring day with 5 other letting agents in Beeston letting us down, Maisie was a breath of fresh air.
Speaking to her colleague on the phone on Thursday was also very pleasant and helpful.
We were recommended this company by a local as we come from down south. And I’m so glad as they clearly know their properties inside out.
Fred · 25 July 2024
Agent replied · 23 October 2024
Thank you Fred for taking the time out to write such a wonderful 5 Star review about Maisie and C P Walker & Son. We are pleased to have worked with you and thank you for your recommendation.
★★★★★ 5/5
GoogleI’d like to thank Dom at CP Walker & Son for getting back to me so quickly regarding properties I was interested in.
A special thanks to Maisie who I met at yesterday. She was wonderful and answered all my questions and provided more information that I needed. She was reassuring and kind towards myself and my mum. I haven’t seen this kind of professionalism in a while, it was great.
Maryam · 4 November 2024
Agent replied · 11 November 2024
Thank you Maryam for your 5 Star review and lovely comments about Dom and Maisie
★★★★★ 2/5
GoogleI live in a hmo managed by cp walker in Long Eaton. It started fine but over the years it seams like they don't want to manage the property properly, having issues that are not being sorted in a reasonable time or not being done at all to having contractors come round that do a half a job. It ashame that this is happening I like the the place and people I share with but if this continues I'll probably look for somewhere else
Haydn · 15 January 2026
Agent replied · 22 January 2026
Thank you for your time on Tuesday evening.
It was good to meet face to face and discuss your concerns, all of which have been taken on board.
We discussed and agreed a number of ways in which all parties involved can make an improved contribution to the occupation and management of the property.
Your feedback is very important to us and helps us improve the service we provide.
Kind regards,
Jonathan Taylor |BSc Hons
Partner | CP Walker & Son LLP
D: 0115 968 3281
E: jonathan@cpwalker.co.uk
★★★★★ 5/5
GoogleI cannot praise C P Walker & Son enough. Some repairs needed doing on the property and the response I got was more than I expected.
My bedroom ceiling was boarded and replastered very quickly, the next day loft insulation was installed (both jobs done by Baz, who was friendly, hardworking and he did an brilliant job)
I redecorated as I prefer to do my own, then they guys from Blacklock carpets came and in no time at all underlay and a new carpet was installed perfectly.
Sarah in the office kept me informed all the way.
The following year, Summer Pavier arranged 2 carpets to be replaced, again by Blacklock carpets and she also arranged a roof repair by B & S Roofing and got the chimneys capped.
She was friendly and I really appreciated how quickly she arranged everything.
Thank you to Mr Walker and everyone involved, it was really appreciated alot and just before Christmas time too! Amazing staff and Company.
CJay · 15 January 2026
Agent replied · 11 January 2025
Thank you CJay for your detailed 5 Star review. We are so pleased you are happy with our prompt service and we hope you are now fully settled for a great Christmas.
★★★★★ 5/5
GoogleC P Walker & Son is particularly student-friendly for finding a property to rent. Most of their properties are within walking distance of the University Campus, and their procedures for renting a property are clear and reasonable for both students who are currently in the UK, and international students who are currently overseas.
I found Maisie, Robert (who showed me around the properties I'm interested in), and Samana (who helped me arrange the viewings and answered my questions regarding the renting procedure)to be particularly helpful, with their kindness and professional.
马可 · 26 May 2024
Agent replied · 23 October 2024
Thank you for your 5 Star review and wonderful comments regarding Maisie and Samana.
★★★★★ 5/5
GoogleMaisie Patsides has been efficient, friendly and has helped to guid me through the process of applying for a property via CP Walker. Thank you Maisie your professionalism has been extremely helpful.
Matthew · 8 January 2026
Agent replied · 22 January 2026
Thank you so much for your 5-star review, Matthew.
We’re delighted to hear about your positive experience with CP Walker and that Maisie was able to support you so effectively throughout the application process. We’ll be sure to pass on your kind words to her, she’ll really appreciate them.
Wishing you all the best, and please don’t hesitate to get in touch if we can help further in the future.
★★★★★ 5/5
GoogleI have been renting with CP Walker for nearly 12 months now and have found them to be very professional and efficient when discussing various matters…
The company has a number of departments which appear to seamlessly coordinate between each other to support all property matters arising.
Generally any queries that go through the letting department are quickly responded to and clear direction and assistance is given as required, together with the use of their property management app which allows reporting/recording of all matters and is easy to navigate!
Samana Syed has been instrumental in attending to the above, and I find her to be very professional and courteous at all times, making it a stress free environment to operate and communicate in.
When looking to rent a property I would recommend CP Walker as my letting agent every time!
Mark · 26 April 2024
Agent replied · 23 October 2024
Thank you Mark for your 5 Star review and detailed feedback regarding our service and particularly Samana which is really appreciated. We hope you are happy in your property and are always here for you.
★★★★★ 5/5
GoogleI’ve been lucky to find CP Walker’s at the beginning of my postgraduate studies in Notts, and I had an overall excellent experience with them. It’s not easy (as an early career/postgraduate) to find a decent accommodation in a lovely quiet area, near the university and shopping centres at the same time. CP Walkers made this possible and I highly recommend considering them for renting. Most importantly they have very friendly and professional staff (such as Dominic who is also quick and cooperative in sorting matters). Thank you all for the fantastic service, and keep it always up :) Best wishes
Ala · 26 February 2024
Agent replied · 23 October 2024
Thank you Ala for your detailed 5 Star review and we hope you are happy in your accommodation. It is great to hear that Dominic looked after you so well.
★★★★★ 5/5
GoogleI had to sell two flats in the Lace Mill in Beeston, which had originally been bought by my parents through CP Walker at the time of their conversion. I dealt with Mark Finnegan who remembered them from the original transaction, and acted on my behalf with competence and professionalism. I really can't fault the service I received, despite having to put one flat back on to the market due to one set of buyers not being able to complete. Mark and the rest of the CP Walker staff did a great job for us
Steve · 26 February 2024
Agent replied · 23 October 2024
Thank you Steve for your 5 Star review and kind words about Mark and the sales team.
★★★★★ 5/5
GoogleA fantastic experience with the team at C P Walker. Special thanks to Maisie and Dominic for their patient and kind assistance in securing my new home. I would happily recommend their services.
Chenyang · 20 November 2025
Agent replied · 22 November 2025
Thank you so much Chenyang for your wonderful 5-star review! We’re delighted to hear that you had such a positive experience with the team at C P Walker. Maisie and Dominic will be thrilled to know their patient and kind assistance helped make securing your new home a smooth process.
We truly appreciate your recommendation and wish you every happiness in your new home!
★★★★★ 2/5
GoogleMaisie who was very knowledgeable about the Beeston area and herself, deserves 5 stars!
However, my year of dealing with CP Walker I have dealt with consistent errors:
- Not receiving the correct letterbox keys upon moving in.
- Not receiving the parking permit that should have been left as stated in the renting agreement and having to buy my own regardless.
- My flat not being on the damage reporting system and therefore not even giving me the opportunity to report basic damages upon first moving in.
- Accidentally charging me an extra months rent after I've moved out.
I consider the above errors very basic things to be getting right. But to their credit, once an issue has been presented, they are normally very good at sorting it out.
Sebastian · 15 November 2025
Agent replied · 11 November 2024
Thank you Sebastian for your wonderful comments about Maisie and her service and the 5 Star review.
★★★★★ 5/5
GoogleI had a great experience with CP Walker and son agency. Mr. Peniel Puati was always professional, helpful, and responsive. The check-out process was smooth, and everything was handled fairly. I would highly recommend them.
Amitha · 8 October 2025
Agent replied · 8 December 2024
Thank you Amitha for the 5 Star review
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