CP Walker Broxtowe reviews

★★★★★ 1/5

Google

Not very good at all at following up with issues. We had quite a large leak from the bathroom to kitchen ceiling, phoned up to report it, heard nothing, waited a week, nothing went in to check up on it and got told loudly and rudley, that it wasn't their job to check whether someone had been to sort it... Reported the fact that the neighbours had broken our fence quite badly, I was then told it's not the properties fence so CP can't do anything, then told me that I would have to go to the neighbours find out who they rent from and then pass on the info... Before leaving I said I wasn't comfortable with anyone in my house without me there, they just decided they'd come and go as they please when I wasn't in. Walked in on them showing people round. Would never rent from again to be honest.

Jon · 24 October 2022

★★★★★ 5/5

Google

I spent 2 years in the same property with CP Walker, they always sorted out any issues promptly and were really good at responding to emails / concerns. When we stayed for the 2nd year they also negotiated that rent remained the same even though the landlord wanted to increase. Simply put i cannot fault their service for the last 2 years. I have been with many companies over the years and they have really stood out for being professional and efficient. 0 faults and 0 complaints for 2 years worth of tenancy.

Marc · 24 October 2022

★★★★★ 5/5

Google

Rented with Rex Walker for 4.5 years, and it has been a flawless experience! Kind, welcoming, responsive, and communicated with me like an adult, which is often not the case for student tenants! I'm sad to be leaving, but even the leaving process was seamless, with a kind personal touch! Having treated his house with respect and care, my deposit was returned within two days. If my future landlord is just half as good as Rex Walker, I'll sleep sound!

Kristoffer · 24 October 2022

★★★★★ 5/5

Google

As a contractor we’ve worked alongside CP Walker now for nearly 7 years. Their communication in their needs is excellent, feedback to landlords and owners is always carried out quickly and from a contractor point of view - they listen to requirements and action recommendations according.

Kevin · 24 November 2024

★★★★★ 5/5

Google

I rented out a property via C P Walker for almost ten years and the rental team were terrific - always helpful, friendly and very efficient. I recently sold the property and the sales team, Caroline and Mark, could not have been more helpful - they were outstanding and I'm really grateful to them both for everything they did to ensure the sale went through smoothly.

Caryl · 24 October 2023

★★★★★ 5/5

Google

It's been a year since we moved in and must say, the quality and standard of service from CP Walker has be great. Our dedicated contact point, Dominic, is a thorough professional and also friendly, very approachable and always goes above and beyond in case of any issues. All our queries and concerns have always been addressed in good time. We would high recommend their service.

Robin · 24 October 2023

★★★★★ 5/5

Google

CPWalker continue to provide a 5 star service. Well informed, easy to deal with, and direct transparent conversation. Its nice to have realistic information, and quick responses and actions when required. As a landlord, I appreciate that they offer me appropriate market and regulatory insights/guidance, in everyone's interest ultimately. I would highly recommend them.

James · 25 June 2024

★★★★★ 5/5

Google

Everyone says that, if you are an international student, it will be very difficult to find an agency that rents you a flat! BUT CP Walker & Son office has proved this is not necessarily true. They were very welcoming and didn't ask me to pay the rent of 6 months in advance like other agencies. All the staff were very helpful and when I had a problem with some appliances such as the washing machine and dish washer, and even when my sink got blocked, they didn't hesitate to send their contractor. They also asked for my permission to use their master key and enter the flat if I wasn't at home. They were very respectful and took my privacy into consideration. CP Walker & Son agency responded to my emails immediately and provided me with solutions for my problems ( Danny was responsible for the repairs and maintenance). When their representatives visited my flat during the periodic inspections, they (Jade and Emma) were very kind and expressed their admiration of how well-kept my flat was. CP walker and son agency tried their utmost efforts to contact the landlord when I needed to extend my contract. CP Walker & Son…. Brilliant service... Nice team... Could not have asked for a better service. Many thanks to CP Walker & Son team for their fantastic services and surly would recommend to anyone.

Samia · 13 January 2018

★★★★★ 5/5

Google

I've been renting through CP Walker since 2019, they have always been fair, kind and respectful of my needs as a tenant. Of late they have really stepped up to get things moving with one or two repairs. Thanks to the team - Recommended!

Paul · 24 November 2024

★★★★★ 5/5

Google

Incredibly straightforward experience renting a student house, everything went very smoothly. Samana did an excellent job communicating with us and was very helpful. As we were in a bit of a rush to move in she was very understanding and moved the process along quickly and efficiently.

Noah · 2 October 2024

★★★★★ 5/5

Google

Dominic and Mark were so helpful, we can't sing their praises enough! After a death in the family, we needed a lot of help with the sale of the house and we live in Bristol so it was very tricky for us to deal with. Luckily they took care of everything - including a long drawn out insurance issue and dealing with workmen. They always kept us informed and were available whenever we needed. They went above and beyond, would highly recommend!

Rosie · 25 October 2016

★★★★★ 5/5

Google

Sarah Bell. A professional in her field. I highly recommend this lady.

Rafal · 15 November 2025

★★★★★ 5/5

Google

Good experience renewing our house with Maisie.Great response time to emails and messages.

Vivaan · 5 November 2025

★★★★★ 1/5

Google

I had never have vad experience like this company , will never recommend them. 🥵👎👎👎👎👎 …

Rechard · 4 October 2025

★★★★★ 5/5

Google

Good experience with Summer Pavier who conducted our home check. Friendly and helpful.

Lisa · 27 October 2025

★★★★★ 5/5

Google

The service that the team at CP Walker provides is exceptional. Over the years, you have managed my property in Beeston brilliantly, dealing calmly with unexpected events (incl. a burst waste pipe!!), and taking the pressure off me. Thank you so much, and I look forward to continue having CP Walker manage my property.

Debbie · 27 March 2024

★★★★★ 1/5

Google

My daughter embarked on a Masters at University of Nottingham. Our main objective in the house hunt was to find a quiet Post Graduate house for her. She is studying Oncology and Immunology which is a demanding course and a quiet study environment was essential. On moving in, the tenant above her had a stream of 'lady friends' and associated noise. The house was very poorly sound-proofed so middle of the night activities kept her awake. We tried to discuss this with the agent who were quite intractable on the issue and are only interested in dealing with you when chasing rent. She spent 2 weeks in the house, then we rented an Air BnB for her to be able to study. The whole situation was exacerbated by the library being shut (COVID) meaning that she literally had nowhere to study. The property was essentially mis-advertised. When someone seeks a POSTGRAD only house, they do not what an undergrad who confessed to wanting to party all the time. When I asked to at least have a token refund for bills, I was offered a flat- NO. I would not deal with these people again as they messed up and would not sort it out... such a shame as the house was of high qualityNegativeResponsiveness, Professionalism

Tim · 12 November 2021

★★★★★ 5/5

Trustpilot

Excellent property managers

Provided excellent property management over 15 years. Organised all the things you want efficiently, repairs and the works, making letting a property a pain-free experience

David · 31 March 2026

★★★★★ 1/5

Google

Reluctantly you have to put at least one star for a review. Customer service is most definitely not their strong point. Firstly tried to cancel the viewing an hour before, then when met at the house, we weren't even greeted by the agent, just a cold shoulder while Alice unlocked the door, and then proceeded in to the house, eventually putting her face covering on. Abrupt and standoff attitude when questions were asked, we were genuinely interested in the property, this could have worked well for both parties on a long term let but unfortunately due to her attitude we cut the viewing very short (roughly 5 minutes) as I'd rather give my money to a company that cares about their clients, not CP Walker & Son.

Lewis · 24 October 2021

★★★★★ 5/5

Google

We appointed CP Walker & Son Estate Agents to sell two properties for us. Each experience was extremely positive. Mark Finnigan, sales manager, and his team were very professional, approachable, knowledgeable and friendly. They always responded quickly and efficiently when the need arose. The valuations in each case were realistic. We highly recommend them.

Jane · 26 February 2024

★★★★★ 5/5

Google

Mason was very friendly and approachable and was very helpful in answering all of my questions. I couldn't recommend them more.

Kelly · 12 January 2023

★★★★★ 5/5

Google

The team dealing with rentals have been excellent in helping me to find a place - I started my search whilst outside the UK and they were great in assisting to complete the necessary application and paperwork. Samana in particular further helped by accommodating a viewing of the property. Definitely recommend for people looking for a professional, efficient service.

Liam · 24 October 2023

★★★★★ 4/5

Google

Been a tenant with them for a number of years now. All the staff iv dealt with have been friendly and helpful. Some works have been a bit slow on getting sorted but im putting that to alot of staff changes etc.But when its been sorted things have progressed well.

Amira · 25 July 2025

★★★★★ 5/5

Google

The process of completing tenancy agreement, deposit and right to rent was smooth and easy. Mason was very helpful, polite and knowledgeable.

Alexander · 24 October 2022