Trusted Agent profile · Broxtowe

CP Walker Broxtowe reviews

★★★★★ Excellent

380 reviews across 2 platforms

107 High Road, Nottingham, NG9 2JU, Broxtowe, NG9 2JU

CP Walker's office in Broxtowe, at 107 High Road, is rated 4.5 out of 5 across 380 reviews on two platforms, including 375 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

375

Reviews on Google

This office

Trustpilot logo

5

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for CP Walker, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Broxtowe office, from every platform, shown as written. First names only.

5/5

Google

A great agency - quick to help with any issue

Aneeza · 6 October 2025

Agent replied · 8 October 2025

Thank you Aneeza for your 5 Star review.

2/5

Google

Only bumping up to 2 stars due to a relatively smooth check-out process. But they basically fully ignore any repair requests no matter how genuine they are. They also rely on longer than average fixed tenancy terms to just turn over to next desperate tenant. I would generally avoid.

T · 26 April 2024

Agent replied · 23 October 2024

Dear T PG, thank you for your review. We appreciate all feedback and aim to improve any processes that may not be working but we are unable to find you on our database. In order to look into the comments made. Please contact kirsty@cpwalker.co.uk to discuss further.

5/5

Google

I've been with CP Walker as a Landlord for at least a decade now. They are always very professional and are everyone one that works there is helpful and friendly. It's a pleasure doing business with them.

Simon · 4 November 2024

Agent replied · 11 November 2024

Thank you Simon for your wonderful 5 Star review

1/5

Google

Not sure how to start. My daughter and friends moved into a rented house as they are students at Nottingham university. Deposit paid on property and keys had to be collected from the estate agents office. No ID was asked for when collecting the keys, no information given on the property. I entered the property with my daughter to find the kitchen flooded as the fridge had been turned off at the wall and a leak under the sink. Before we could unpack any items we had to clean the property. The boiler has broken twice, 2nd time taking nearly 2 weeks to repair. Damp has started to come through on the bedroom ceiling and in the dining room. The garden should also be maintained by a gardener which is none existent. A few weeks after moving in Bill's started to arrive ( Bill's are included in with the rent ). Water, Gas, Electric. I rang C P Walker to be told ignore the letters and drop them Into the office. I did this to be greeted by a gentleman who's shirt was hanging out and looked like he'd just got out of bed and no manners at all. His reply was you'll probably get more Bill's arrive just bring them into the office. Reading other reviews on this company it seems as if students are treated with no respect at all.NegativeProfessionalism

Stardazzle01 · 24 October 2020

Agent replied · 23 October 2024

I am sorry that your daughter and her friends’ tenancy has not started as it should in a number of ways. I have spoken in detail this morning with another relative of the Tenants and discussed the remedial work at the property that has already taken place, and the progress of remaining tasks including the re-prioritisation of two matters in the light of new information regarding these. We will complete the outstanding maintenance matters as soon as possible and keep the Tenants regularly updated. Thank you for bringing us the utility bills for the property that have been delivered to the address. I can confirm that the relevant suppliers have been provided with all the relevant details for the account to be set up in the correctly and that the Tenants have no liability for these during their tenancy. It can take some time for this to be implemented by the utility companies and as a result it is likely that further bills, addressed to ‘the occupier’ continue to be delivered to the address despite us advising them to send bills to our office address. As you have done before, if these are provided to us either electronically or in hard form we will revert as necessary to the relevant companies. On a personal note, I’m particularly sorry that my personal appearance and politeness were not as they should have been. The usual stresses involved with a high volume of tenancies ending and beginning in advance of the academic year, exacerbated this year by COVID19 should not have impacted on my interaction with you. I hope you enjoy your stay in Nottingham and I wish you all the best with your studies, but should there be any further issues, then please do not hesitate to contact me personally. Rex Walker rex@cpwalker.co.uk

5/5

Google

Great guys. I rented a house through them for 18 months and he experience was wholly positive. Prompt repairs, convenient and detailed online reporting system (Fixflo) and easy to understand procedures moving in and out. My deposit was intact when I left, as they were fair with the normal wear a house gets over a year and a half. Other agents will look for flimsy wear reasons to deduct your bond. I also got a prompt response when I needed them to referee my next rent. I would have given them 6 stars out of 5 if that was possible.

Ali · 24 October 2020

Agent replied · 23 October 2024

Thank you for your kind 5 star review!

5/5

Google

We have used CP Walker for many years and have always had a superb service from start to finish. We rent some properties with them and communication with regards to rent and invoices are always prompt and conscise. Recntly we have sold a property through CP Walker, had a couple of failed attempts due to seller issues but throughout the whole process CP Walker have been supportive and responsive with all elemtsn of the sale. Would highly recommend for anyone in the Beeston and Nottingham area.

Christopher · 24 October 2020

Agent replied · 23 October 2024

Thank you Christopher for your 5 star review and continued loyalty which is really appreciated.

5/5

Google

I have been using the Lettings Management Service offered by CP Walker & Son for over 13 years now. I find them to be particularly proactive and professional in offering this service, much more so than agents I use to manage other properties, and I find I can just leave them to get on with things. I like their business model, they just have a straight management percentage; when they say fully managed, they mean it. A predictable budget is such a benefit when trying to manage in a buy-to-let market which is becoming more and more challenging. They are also a friendly team, they are quick to respond to enquiries, and this reinforces confidence and the belief that your business is valuable to them. They have access to a pool of competent tradespeople, and manage maintenance and repair work efficiently and cost effectively. I would have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 24 October 2020

Agent replied · 23 October 2024

Thank you Steve for your wonderful comments and 5 star review. We value your loyalty and and it is great to hear you are getting the service we aim to achieve. We look forward to looking after you and working with you for many years to come.

5/5

Google

Everyone at CP Walker was fantastic. We just missed more instructions on how to use the equipment in the house like heaters, gas, etc., as we are foreigners and are not used to these types of equipment.

Leandro · 9 October 2024

Agent replied · 23 October 2024

Thank you for your 4 Star review. Please let us know what we can do to achieve the full 5 Stars by contacting any of the team in the office.

5/5

Google

CP Walker has been Such a fantastic agency, and I highly recommend, Samana also was really helpful during the whole process, there to answer all enquiries and provide any other insights. The team was also very accommodating.

Sakariye · 2 October 2024

Agent replied · 23 October 2024

Thank you Sakariye for your wonderful 5 Star review about our team and particularly Samana who supported you through the process.

5/5

Google

Throughout my 2 year tenancy in Beeston, I've found C P Walker & Son to be very professional and efficient estate agents, and have kept us well informed with updates to the tenancy. I've had 8 rentals in the last 11 years with various Estate Agents/landlords, and this one definitely had the most reasonable and efficient landlord. We only had a few minor problems and they were all fixed very quickly. 5/5 would recommend.

Jimmy · 24 October 2021

Agent replied · 23 October 2024

Thank you Jimmy for your 5 Star review and kind words. We are so pleased you happy with our service over the years and we hope we can work with you in the future.

5/5

Google

I recently had a viewing with CP Walker, it was a really smooth experience. Quick responses, very professional but friendly as well. Makes you feel comfortable throughout the process. It was a really smooth and pleasant experience till now.

Rashmi · 24 August 2024

Agent replied · 23 October 2024

Thank you Rashmi for your 5 Star review. It is great to hear you have had a smooth experience with C P Walker & Son and we will be there for you should you need us.

5/5

Google

The team at CP Walker has been very helpful, Samana especially who has been great and going the extra mile at every step to ensure the whole process was seamless when moving in this academic year.

Ade · 2 October 2024

Agent replied · 23 October 2024

Thank you Ade for your lovely comments about Samana and the team who have supported you.

5/5

Google

Very helpful and quick to respond. Whole process from moving in to moving out was very easy. Special thanks to Alice for dealing with our constant emails and phonecalls.PositiveResponsiveness, Professionalism

Zoe · 24 October 2020

Agent replied · 23 October 2024

Thank you for a great 5 Star review and we are glad Alice and the team looked after you and kept you up to date. Good luck in your new home.

5/5

Google

Great service, helpful staff.

BOoLOoT · 21 October 2025

Agent replied · 22 October 2025

Thank you for your 5 Star review and great comments

5/5

Google

Having used C P Walker for over 10 years we decided to purchase another rental property. The whole process from Mark arranging our purchase to Samana marketing it for rental (successfully) was seemless and from our side very hands off. C P Walker have always given exemplary service and have our highest recommendation.

Ronald · 24 October 2023

Agent replied · 23 October 2024

Thank you Ronald for your 5 Star review of Mark from our Sales team and Samana from our Lettings team. We are pleased to have dealt with both sides of your property and look forward to working with you for many years to come.

5/5

Google

I have had experience with cp walker for last 2 properties, it was a great experience, especially with mr.peniel, he done the final inspection in last property and it was so good. His good communication, friendly and helpful approach made the process very easy and stress free.highly recommended his assistance.

Prijo · 22 May 2025

5/5

Google

We rented from them for 3 years now and all I can say is that they have been amazing. No issues, very understanding and when we called to fix something they were very quick. I would definitely recommend them.

Tyka · 25 July 2024

Agent replied · 23 October 2024

Thank you Tyka for your 5 Star review and wonderful words and recommendation.

5/5

Google

We arrived in the UK only a few weeks ago, and at first it is very difficult to understand how the rental process works. Fortunately, Mason from CP Walker has been not only professional, but also very kind and patient with us. He has helped us with all the queries we had.

Marilyn · 24 October 2023

Agent replied · 23 October 2024

Thank you so much Marilyn for your 5 star review. It is great to hear that Mason looked after you so professionally and made your rental experience so easier to manage. We hope you stay in the UK is a pleasant one and are here should you need us.

5/5

Google

CP Walker is definitely one of the better agents in Nottingham. Kirsty helped us with problems to do with our boiler and central heating and we managed to get that sorted promptly.

Dhilan · 4 November 2024

Agent replied · 11 November 2024

Thank you Dhilan for your 5 Star review and lovely comments, especially for our colleague Kirsty.

5/5

Google

It is truly an excellent service. The follow-up to the contractor to carry out remedial works on my front door were done in a timely professional manner. I am happy.

Aa · 8 November 2024

Agent replied · 8 December 2024

Thank you for your 5 Star review and wonderful comments, we are so pleased you are happy with our service.

5/5

Google

CP walker&Son recently helped renting out our property within one week. Very efficient from start, booked a same-day valuation appointment (done by Samana). The team is polite and easy to communicate through email. Using the management service, cannot comment on that at moment, but hope everything goes well :)

Long&Jie · 24 October 2023

Agent replied · 23 October 2024

Thank you for your 5 Star review and kind comments. We will endeavour to ensure your management service is as good as the service you have experienced to date.

1/5

Google

Very unprofessional and pathetic service from letting team. ❌️ No response for complaints registered. ❌️ Rude response for calls.❌️ No followups from agency ❌ I would have given zero stars.

Shobin · 7 November 2025

5/5

Google

CP Walker have managed my property in Beeston since I bought it in 2014. I have never been without a tenant and the service has been excellent. I live overseas and really have to trust the agency to manage my property; CP Walker does this brilliantly for me. They are responsive to emails and always professional. I highly recommend them.

Beth · 24 October 2022

Agent replied · 23 October 2024

Thank you Beth for your 5 star review and kind words. It is great to hear you are pleased with our service and you have full trust in us to manage your property and we look forward to working with you for many years to come.

5/5

Google

Had a fabulous experience with CP Walker, and would like to specifically commend Maisie - very professional, kind, and informative.

Piotr · 22 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read CP Walker's Google reviews

Questions about CP Walker Broxtowe

Has CP Walker won any awards?

Yes. In The Trusted Agent 2026 awards: CP Walker, Broxtowe won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.