Trusted Agent profile · Brook Green, Greater London

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Marsh & Parsons reviews in Brook Green

4.6

★★★★★ Excellent

407 reviews across 3 platforms

107 - 109 Shepherds Bush Road, Brook Green, Greater London, W6 7LP

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Marsh's office in Brook Green, Greater London, at 107 - 109 Shepherds Bush Road, is rated 4.6 out of 5 across 407 reviews on three platforms, including 381 Google reviews rated 4.6.

Google logo

4.6 / 5

381

Reviews on Google

This office

Facebook logo

4.2 / 5

25

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Marsh Brook Green

The Marsh & Parsons Brook Green estate agency office is located on Shepherds Bush Road, just moments from Brook Green itself, and offers sales, lettings and lettings management. The selling and lettings departments deal with property in Brook Green, as well as properties in the surrounding areas of Brackenbury Village W6, Hammersmith W6, Barons Court W14, Shepherds Bush W12 and Kensington Olympia W14. Our Brook Green office offers a range of properties, including the grand Victorian houses on the Green, Victorian conversions, mansion apartments, pretty cottages and studio flats. Brook Green also benefits from a combination of entertainment including the smart boutiques, pavement cafes and bistros on Blythe Road, W14 and the shopping centre in nearby White City, as well as the theatres and bars in Shepherds Bush W12; all helping to make Brook Green a really special place to live. For those who need easy access by car to the M4 or Heathrow, Brook Green is perfectly situated. There are excellent transport links to the West End and City including first class bus routes and three tube lines that run from Hammersmith (Piccadilly line, District line and Hammersmith & City line) and at Shepherds Bush (Central line). Mainline trains linking to Clapham Junction run from nearby Kensington Olympia.

Reviews

Every review we hold for the Brook Green office, from every platform, shown as written. First names only.

5/5

Google

The entire team was very professional and responsive from the very first contact. Sam was very dedicated and attentive and helped me find a really lovely flat in less than a week! Very satisfied and highly recommend it.

Ana · 3 December 2020

Agent replied

Hi Ana, thank you so much for taking the time to leave us your positive review! We are delighted that you are so pleased with your experience with us and will be sure to pass on your feedback to Sam and the rest of the team. All the best, M&P

5/5

Google

George Ford is an excellent estate agent. Couldn't be more helpful and responsive. Would recommend anyone looking accommodation in local area to reach out to George.

Ciaran · 5 November 2024

5/5

Google

Had a really good experience - Stuart was particularly helpful and personable. I’d work with Marsh & Parsons again when looking for my next rental place.

Lauren · 5 November 2024

5/5

Google

Great Team! Super helpful when looking for my Flat. Shout out to Stuart H - excellent knowledge of Pizza Ovens & BBQs which I appreciate!

Sidney · 5 November 2024

5/5

Google

My recent experience with Marsh and Parsons Brook Green has been exemplary. Specifically I have found Greg Boxer and Callum Comery to be highly professional as well as responsive during challenging times. I would highly recommend them both.

Mark · 4 August 2020

Agent replied

Hi Mark, thank you so much for taking the time to leave us this lovely positive review! We are delighted that you are so pleased with your experience with us and wish you all the best. Let us know if there's anything else we can help with! M&P

5/5

Google

Marketing my flat with Hannah at M&P was a fantastic experience! She was knowledgeable, attentive, and kept me informed every step of the way. Her professionalism and dedication made the process seamless. I couldn’t have asked for better support, she was excellent!

SummerhillA · 29 October 2024

Agent replied · 12 November 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley

5/5

Google

Katie and Carla have been absolutely supportive during the whole process of buying our new home. They helped us find solutions through difficult times. We are very happy and there are no words to thank enough Katie and Carla to help us buy our dream house.

Valentina · 9 August 2024

Agent replied · 23 August 2024

Dear Valentina, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley, Customer Relations Team

5/5

Google

Had a really positive experience with Shaakeelah, couldn’t recommend her more!! So enthusiastic and helpful along the way, helped me and my friends find the perfect flat!

Kitty · 13 March 2026

5/5

Google

Finding a flat is usually an arduous task but working with Sam made it so much simpler. He was helpful and responsive the entire time and really understood our needs and found us a great home! Was wonderful to work with him and the Marsh & Parsons team, would definitely recommend

Katherine · 2 March 2023

5/5

Google

They helped me and my boyfriend through all the difficulties and supported us during the whole renting process. Special thanks to Sam who found the perfect home for us!PositiveResponsiveness, Quality, Professionalism

Szandra · 24 August 2021

Agent replied

Hi Szandra, thank you so much for taking the time to leave us sucha kind review! We are delighted that you are happy with your experience with us and that you are so pleased with your new home. All the best, M&P

5/5

Google

Dealing with Charles has been a pleasure. He has been very responsive with any queries and made the whole home purchasing experience hassle free. We would recommend working with him.PositiveResponsiveness, Professionalism

Carlijn · 24 August 2021

Agent replied

Hi Carlijn, thank you so much for taking the time to leave us your positive review! We are delighted that you are happy with your experience and will be sure to pass on your feedback to Charles and the team in Brook Green. All the best, M&P

5/5

Google

I am incredibly impressed with Amrita’s work. She is not only highly skilled but also brings a friendly, positive attitude to everything she does. Amrita found a buyer for my property in under a week, far exceeding my expectations. Her dedication and results truly stand out, and I’m deeply grateful for her efforts. She absolutely deserves recognition for her outstanding work. Amrita, you are truly a top star, thank you! 😊

Anisa · 5 November 2024

1/5

Google

A company you should never trust, If you are thinking to rent or buy ran away from this company as they don't care at all about the service but once they get the contract signed and the money they leave you deal with all the work they should do. At the beginning they look nice but once they get what they want they disappear so please any other company should do the work but not them, they are the worst company I had to deal and hope to help someone that is seriously thinking to rent or buy with them now

Jack · 24 February 2021

Agent replied

Hi there, we are unable to find any of your details on our system. If you have anything to discuss please feel free to get in touch directly. Kind regards, Marsh & Parsons

5/5

Google

Fastastic experience with Marsh & Parsons thanks to Stuart Hamilton. Amazing estate agent, kind, helpful and very proactive. Thank you Stuart!

Stephanie · 5 November 2024

5/5

Google

What can I say… George Forde was 10/10. Would strongly recommend this guy to anyone looking to buy or rent

Fionn · 10 November 2024

5/5

Google

Stuart is a real help! Very knowledgable about the area and knows the properties inside out. Overall great customer service

Alex · 5 November 2024

1/5

Google

Big lack of professionalism… how im gonna do a viewing without the estate agent, after he said he was sorry… he mentioned that would contact us to send more properties but never happened. not even contemplating the option

Duderino · 3 October 2024

Agent replied · 24 October 2024

Dear Duderino, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Lesley.

5/5

Google

Stuart has been nothing but helpful, charming and incredibly efficient! I look forward to working with him again! X

Amber · 5 November 2024

5/5

Google

Shaakeelah is very thoughtful and professional

Manjeet · 27 April 2025

5/5

Google

Marsh & Parsons are certainly one of the better Estate Agents in Brook Green. They are efficient and have always found me good tenants over the past 30 years that I have been dealing with them.

Jiva · 17 October 2024

Agent replied · 24 October 2024

Dear Jiva, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley

5/5

Google

I ultimately didn't end up renting a property, but I greatly appreciate George's assistance in identifying the most suitable option for me. His communication was excellent throughout the entire process; he demonstrated a high level of knowledge and professionalism.

Peilin · 25 August 2024

Agent replied · 24 October 2024

Dear Peilin, Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Easy. Painless and swift. What more can I say? John-Paul Burrough was a pleasure to deal with and really felt his support throughout the process from the first viewing to exchange and soon to be completion. Will definitely be recommending M&P to friends and family searching for property entirely because of the help that John-Paul provided. Stark contrast to many agents I have dealt with in the past. Thanks!

Tom · 31 July 2016

5/5

Google

Sam was so kind, patient and knowledgeable through this process. We are moving to London from overseas and within 2 days of working with Sam we had the flat of our dreams. Sam, can't thank you enough for helping us find a home for our family!

Rachel · 1 March 2023

5/5

Facebook

Having recently used M&P and Katie Baker to find a new flat, I jumped at the chance to move into Sinclair Gardens! Katie was an absolute pleasure to work with, she remained professional and easy-going throughout the process. I love my new flat and found the whole process efficient and stress free. I will not hesitate to contact M&P and Katie the next time I am looking to rent.

Stuart · 5 May 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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