Trusted Agent profile · Brook Green, Greater London

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Marsh & Parsons reviews in Brook Green

4.6

★★★★★ Excellent

407 reviews across 3 platforms

107 - 109 Shepherds Bush Road, Brook Green, Greater London, W6 7LP

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Marsh's office in Brook Green, Greater London, at 107 - 109 Shepherds Bush Road, is rated 4.6 out of 5 across 407 reviews on three platforms, including 381 Google reviews rated 4.6.

Google logo

4.6 / 5

381

Reviews on Google

This office

Facebook logo

4.2 / 5

25

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Marsh Brook Green

The Marsh & Parsons Brook Green estate agency office is located on Shepherds Bush Road, just moments from Brook Green itself, and offers sales, lettings and lettings management. The selling and lettings departments deal with property in Brook Green, as well as properties in the surrounding areas of Brackenbury Village W6, Hammersmith W6, Barons Court W14, Shepherds Bush W12 and Kensington Olympia W14. Our Brook Green office offers a range of properties, including the grand Victorian houses on the Green, Victorian conversions, mansion apartments, pretty cottages and studio flats. Brook Green also benefits from a combination of entertainment including the smart boutiques, pavement cafes and bistros on Blythe Road, W14 and the shopping centre in nearby White City, as well as the theatres and bars in Shepherds Bush W12; all helping to make Brook Green a really special place to live. For those who need easy access by car to the M4 or Heathrow, Brook Green is perfectly situated. There are excellent transport links to the West End and City including first class bus routes and three tube lines that run from Hammersmith (Piccadilly line, District line and Hammersmith & City line) and at Shepherds Bush (Central line). Mainline trains linking to Clapham Junction run from nearby Kensington Olympia.

Reviews

Every review we hold for the Brook Green office, from every platform, shown as written. First names only.

5/5

Google

Having successfully let my flat with M&P when the previous tenants gave notice, I decided to sell. Amrita and the team at Brook Green really went over and above to make the process successful, liaising sensitively with my tenants while they were still living there and then smoothing the sales process at every step. Highly recommended.

Fiona · 25 April 2024

Agent replied · 23 August 2024

Dear Fiona, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley, Customer Relations Team

5/5

Google

I’ve had a great experience letting my property through Sharn and her colleagues at M&P. Sharn is very professional and responsive, making the entire process seamless and stress-free. Her expertise and commitment to finding reliable tenants have made a big difference, I highly recommend her service!

Yixing · 29 October 2024

Agent replied · 12 November 2024

Dear Yixing, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

Ive used Marsh & Parsons Brook Green office to rent my flat for over 10 years and have always received the highest level of service from Sharn Lee and her team. Super efficient and nice to work with - I would highly recommend them.

Nick · 5 November 2024

Agent replied · 12 November 2024

Dear Nick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

Brilliant, professional service. Molly was incredibly helpful, and would definitely recommend.

Harry · 13 November 2025

Agent replied · 13 April 2026

Dear Harry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

5/5

Google

The team at Marsh And Parsons in Brook Green provide an exceptional level of service and in particular Sharn, who we have worked with very reliably for a good number of years, is very responsive and a pleasure to work with.

SPG · 5 November 2024

Agent replied · 12 November 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, lesley

5/5

Google

I have known and worked with Sharn Lee for well over +20Yrs and she is the consummate professional. Always pro active and super reactive ; she has been the glue with my relationship with Marsh and Parsons. Long may this continuePositiveProfessionalism

Andrew · 29 October 2024

Agent replied

Hi Andrew, thank you so much for taking the time to leave us your great review! We are delighted that you are happy with your experience with us and will be sure to pass on your feedback to Greg, George and the rest of the team in Brook Green. All the best, M&P

5/5

Google

Gosia is probably the best agent you could ask for in this hectic rental market. She gets things done quickly, is always responsive, and her friendly personality makes it easy to connect with her, making the entire process smooth and enjoyable.

LAURA · 29 October 2024

Agent replied · 12 November 2024

Dear Laura, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley

5/5

Google

There is no Agent I would recommend more than Marsh & Parsons. Sharn especially is brilliant. She is very attentive, honest, enthusiastic and knowledgeable and there is no other Agent I would choose to use! Thank you to the team here.

Chris · 29 October 2024

Agent replied · 12 November 2024

Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley

5/5

Google

Sharn is great, she’s responsive,sensible, helpful and effective. Any time we need help, she sorts it cheerfully and effectively. I think she’s helped us on our property for about 10 years now- long may it continue. She’s definitely a cut above!

Peter · 29 October 2024

Agent replied · 12 November 2024

Dear Peter, We really appreciate you taking the time to leave such lovely comments about Sharn. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley

5/5

Google

I recently had the pleasure of working with George! From our first meeting, it was clear that George is not just an exceptional real estate agent but also a genuine person who truly cares about his clients. 10/10 would recommend

Sadhbh · 5 November 2024

Agent replied · 12 November 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley

5/5

Google

Had some flat viewings today with Ahmed and was a pleasure. Really polite and ready to help with everything, totally recommend!

1st · 15 August 2026

Agent replied · 22 August 2026

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Hannah is the best, she found a tenant so quick and was really prompt and polite in her responses yet not overwhelming. Swift process, really nice energy, she’s part of a really great team at M&P . I would recommend highly.

Catherine · 17 October 2024

Agent replied · 24 October 2024

Dear Catherine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Hannah. Please do not hesitate to contact us again. Kind regards, Lesley

5/5

Google

Sam was an absolute pleasure to meet and deal with. He made the entire process smooth and easy, and was conscientious of what I was looking for in a rental property, as well as being highly professional, friendly, and enthusiastic - I would happily recommend him. He gave great insights into the process, property market, and was happy to answer any questions I had. He couldn't have been quicker in finding and securing a property for me on short notice.PositiveResponsiveness, Quality, Professionalism, Value

David · 24 August 2021

Agent replied

Hi David, thank you so much for taking the time to leave us your kind review! We are delighted that you are happy with your experience and will be sure to pass on your feedback to Sam and the rest of the team in Brook Green. Wishing you all the best in your new home, M&P

5/5

Google

Have been absolutely delighted with the professional attitude and relentless enthusiasm of Amrita and her team at M&P. They have managed to achieve my asking price ‘off-market’ in a very competitive marketplace. Imagine their success rate in a buoyant market. I have absolutely no hesitation recommending them to both sellers and buyers.

Leslie · 26 March 2024

Agent replied · 23 August 2024

Dear Leslie, Thank you for your kind comments regarding the Brook Green team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team

5/5

Google

Hannah is fantastic at her job and made what could have been a stressful experience simple and smooth. She provided me with regular updates throughout the process and gave me brilliant advice. Hannah is a credit to the company!

Jay · 29 October 2024

Agent replied · 12 November 2024

Dear Jay, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley

5/5

Google

George has been a pleasure to work with. He was communicative and consistent in helping me with my move to my new flat. He’s reliable and timely, would highly recommend him as your estate agent.

Abbey · 18 December 2024

Agent replied · 25 December 2024

Dear Abbey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

I had excellent service from Weronika - she was super professional and helpful. Thanks Weronika!

Jonathan · 3 August 2025

Agent replied · 2 September 2025

Dear Jonathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

Hannah, Alex, Molly and Shaakeelah were excellent in helping me find a tenant. Very responsive and hard working.

Simon · 13 April 2026

5/5

Google

Greg Boxer and his team have been fabulous throughout the whole sales process. Our family started talking to Greg while going through some difficult personal circumstances and he was extremely respectful of this, totally professional, not pushy in the slightest. It was such a relief to appoint him in charge of the sale, because he clearly knows his stuff. He’s sharp and on the ball, and inspires you with confidence. He and his team were always available at a moment’s notice, and at all hours, to check on the house, answer queries, show people round, oversee surveys etc. Nothing was too much trouble. It’s evident how much they care about their clients. We can’t recommend them highly enough. They conducted themselves with the utmost professionalism, expertise, unbelievable work ethic and constant good humour. Despite the fact that selling a house, particularly during Covid, can be one of the most stressful experiences you can go through, Greg and his colleagues made it all enjoyable. Who would have thought that was possible? We are so very grateful to them.

Cristina · 3 September 2020

Agent replied

Hi Cristina, thank you so much for taking the time to leave us this lovely review. We are delighted to read the comments in relation to Greg and the team and have passed them on. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post feedback like this. All the best, M&P

5/5

Google

Sharn Reynolds @ Marsh & Parsons in Brook Green has helped me with finding good tenants for my flat for the last 10 years. Each time the experience from marketing the property to checking in the tenants has been smooth sailing and easy for all parties involved. I cannot recommend Sharn and her team enough. Top marks.

Christina · 31 August 2023

Agent replied · 30 September 2023

Dear Christina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sharn. Please do not hesitate to contact us again. Kind regards, Lesley Alford Customer Relations Team

5/5

Google

Marsh and Parsons have let my flat for many years. They are always very professional, efficient, realistic and have a very good understanding of the market. New tenants are found quickley and the calibre of tenants are good. Thoroughly recommend them, particularly Sharn at the Shepherd’s Bush Road branch.

Suzanne · 25 February 2024

Agent replied · 23 August 2024

Dear Suzanne, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review regarding Sharn and the team. Kind regards, Lesley, Customer Relations Team

5/5

Google

We wanted to take a moment to express my heartfelt gratitude for Gosia outstanding assistance in helping us secure our flat. Her professionalism and dedication made the entire process smooth and enjoyable. From our first meeting, it was clear that her genuinely cared about finding the right place for us. Her attention to detail and prompt responses to our questions gave us great confidence in your expertise. We truly appreciate the time and effort you invested in understanding our needs. Well Done Gosia!! Best Regards Vitor and Mariana

Vitor · 11 December 2024

Agent replied · 25 December 2024

Dear Vitor, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley

5/5

Google

Extremely helpful and went out of her way to do deal with issues at the flat, which was a greatfully appreciated as usually Agents don't want to know once the deal is closed.

Sian · 9 April 2026

Agent replied · 13 April 2026

Dear Sian, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley

5/5

Google

Weronika has been so nice and provided very helpful services to us.

D · 3 August 2025

Agent replied · 2 September 2025

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Brook Green office has 407 reviews across three platforms: 381 on Google, 25 on Facebook (across the whole business), 1 on View Agents.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.6 out of 5 across all 407 reviews, and 4.6 out of 5 on Google from 381 reviews.

Where is Marsh's Brook Green office?

Marsh & Parsons, 107 - 109 Shepherds Bush Road, Brook Green, Greater London, W6 7LP.

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