Every review we hold for the Brook Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving successfully let my flat with M&P when the previous tenants gave notice, I decided to sell. Amrita and the team at Brook Green really went over and above to make the process successful, liaising sensitively with my tenants while they were still living there and then smoothing the sales process at every step. Highly recommended.
Fiona · 25 April 2024
Agent replied · 23 August 2024
Dear Fiona, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleI’ve had a great experience letting my property through Sharn and her colleagues at M&P. Sharn is very professional and responsive, making the entire process seamless and stress-free. Her expertise and commitment to finding reliable tenants have made a big difference, I highly recommend her service!
Yixing · 29 October 2024
Agent replied · 12 November 2024
Dear Yixing, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
★★★★★ 5/5
GoogleIve used Marsh & Parsons Brook Green office to rent my flat for over 10 years and have always received the highest level of service from Sharn Lee and her team. Super efficient and nice to work with - I would highly recommend them.
Nick · 5 November 2024
Agent replied · 12 November 2024
Dear Nick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
★★★★★ 5/5
GoogleBrilliant, professional service. Molly was incredibly helpful, and would definitely recommend.
Harry · 13 November 2025
Agent replied · 13 April 2026
Dear Harry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleThe team at Marsh And Parsons in Brook Green provide an exceptional level of service and in particular Sharn, who we have worked with very reliably for a good number of years, is very responsive and a pleasure to work with.
SPG · 5 November 2024
Agent replied · 12 November 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, lesley
★★★★★ 5/5
GoogleI have known and worked with Sharn Lee for well over +20Yrs and she is the consummate professional. Always pro active and super reactive ; she has been the glue with my relationship with Marsh and Parsons. Long may this continuePositiveProfessionalism
Andrew · 29 October 2024
Agent replied
Hi Andrew, thank you so much for taking the time to leave us your great review! We are delighted that you are happy with your experience with us and will be sure to pass on your feedback to Greg, George and the rest of the team in Brook Green. All the best, M&P
★★★★★ 5/5
GoogleGosia is probably the best agent you could ask for in this hectic rental market. She gets things done quickly, is always responsive, and her friendly personality makes it easy to connect with her, making the entire process smooth and enjoyable.
LAURA · 29 October 2024
Agent replied · 12 November 2024
Dear Laura, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley
★★★★★ 5/5
GoogleThere is no Agent I would recommend more than Marsh & Parsons. Sharn especially is brilliant. She is very attentive, honest, enthusiastic and knowledgeable and there is no other Agent I would choose to use! Thank you to the team here.
Chris · 29 October 2024
Agent replied · 12 November 2024
Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
★★★★★ 5/5
GoogleSharn is great, she’s responsive,sensible, helpful and effective. Any time we need help, she sorts it cheerfully and effectively. I think she’s helped us on our property for about 10 years now- long may it continue. She’s definitely a cut above!
Peter · 29 October 2024
Agent replied · 12 November 2024
Dear Peter, We really appreciate you taking the time to leave such lovely comments about Sharn. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley
★★★★★ 5/5
GoogleI recently had the pleasure of working with George! From our first meeting, it was clear that George is not just an exceptional real estate agent but also a genuine person who truly cares about his clients. 10/10 would recommend
Sadhbh · 5 November 2024
Agent replied · 12 November 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Lesley
★★★★★ 5/5
GoogleHad some flat viewings today with Ahmed and was a pleasure. Really polite and ready to help with everything, totally recommend!
1st · 15 August 2026
Agent replied · 22 August 2026
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleHannah is the best, she found a tenant so quick and was really prompt and polite in her responses yet not overwhelming. Swift process, really nice energy, she’s part of a really great team at M&P . I would recommend highly.
Catherine · 17 October 2024
Agent replied · 24 October 2024
Dear Catherine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Hannah. Please do not hesitate to contact us again. Kind regards, Lesley
★★★★★ 5/5
GoogleSam was an absolute pleasure to meet and deal with. He made the entire process smooth and easy, and was conscientious of what I was looking for in a rental property, as well as being highly professional, friendly, and enthusiastic - I would happily recommend him. He gave great insights into the process, property market, and was happy to answer any questions I had. He couldn't have been quicker in finding and securing a property for me on short notice.PositiveResponsiveness, Quality, Professionalism, Value
David · 24 August 2021
Agent replied
Hi David, thank you so much for taking the time to leave us your kind review! We are delighted that you are happy with your experience and will be sure to pass on your feedback to Sam and the rest of the team in Brook Green. Wishing you all the best in your new home, M&P
★★★★★ 5/5
GoogleHave been absolutely delighted with the professional attitude and relentless enthusiasm of Amrita and her team at M&P. They have managed to achieve my asking price ‘off-market’ in a very competitive marketplace. Imagine their success rate in a buoyant market. I have absolutely no hesitation recommending them to both sellers and buyers.
Leslie · 26 March 2024
Agent replied · 23 August 2024
Dear Leslie, Thank you for your kind comments regarding the Brook Green team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleHannah is fantastic at her job and made what could have been a stressful experience simple and smooth. She provided me with regular updates throughout the process and gave me brilliant advice. Hannah is a credit to the company!
Jay · 29 October 2024
Agent replied · 12 November 2024
Dear Jay, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley
★★★★★ 5/5
GoogleGeorge has been a pleasure to work with. He was communicative and consistent in helping me with my move to my new flat. He’s reliable and timely, would highly recommend him as your estate agent.
Abbey · 18 December 2024
Agent replied · 25 December 2024
Dear Abbey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
★★★★★ 5/5
GoogleI had excellent service from Weronika - she was super professional and helpful. Thanks Weronika!
Jonathan · 3 August 2025
Agent replied · 2 September 2025
Dear Jonathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
★★★★★ 5/5
GoogleHannah, Alex, Molly and Shaakeelah were excellent in helping me find a tenant. Very responsive and hard working.
Simon · 13 April 2026
★★★★★ 5/5
GoogleGreg Boxer and his team have been fabulous throughout the whole sales process. Our family started talking to Greg while going through some difficult personal circumstances and he was extremely respectful of this, totally professional, not pushy in the slightest. It was such a relief to appoint him in charge of the sale, because he clearly knows his stuff. He’s sharp and on the ball, and inspires you with confidence. He and his team were always available at a moment’s notice, and at all hours, to check on the house, answer queries, show people round, oversee surveys etc. Nothing was too much trouble. It’s evident how much they care about their clients. We can’t recommend them highly enough. They conducted themselves with the utmost professionalism, expertise, unbelievable work ethic and constant good humour. Despite the fact that selling a house, particularly during Covid, can be one of the most stressful experiences you can go through, Greg and his colleagues made it all enjoyable. Who would have thought that was possible? We are so very grateful to them.
Cristina · 3 September 2020
Agent replied
Hi Cristina, thank you so much for taking the time to leave us this lovely review. We are delighted to read the comments in relation to Greg and the team and have passed them on. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post feedback like this. All the best, M&P
★★★★★ 5/5
GoogleSharn Reynolds @ Marsh & Parsons in Brook Green has helped me with finding good tenants for my flat for the last 10 years. Each time the experience from marketing the property to checking in the tenants has been smooth sailing and easy for all parties involved. I cannot recommend Sharn and her team enough. Top marks.
Christina · 31 August 2023
Agent replied · 30 September 2023
Dear Christina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sharn. Please do not hesitate to contact us again. Kind regards, Lesley Alford Customer Relations Team
★★★★★ 5/5
GoogleMarsh and Parsons have let my flat for many years. They are always very professional, efficient, realistic and have a very good understanding of the market. New tenants are found quickley and the calibre of tenants are good. Thoroughly recommend them, particularly Sharn at the Shepherd’s Bush Road branch.
Suzanne · 25 February 2024
Agent replied · 23 August 2024
Dear Suzanne, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review regarding Sharn and the team. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleWe wanted to take a moment to express my heartfelt gratitude for Gosia outstanding assistance in helping us secure our flat. Her professionalism and dedication made the entire process smooth and enjoyable. From our first meeting, it was clear that her genuinely cared about finding the right place for us.
Her attention to detail and prompt responses to our questions gave us great confidence in your expertise. We truly appreciate the time and effort you invested in understanding our needs.
Well Done Gosia!! Best Regards Vitor and Mariana
Vitor · 11 December 2024
Agent replied · 25 December 2024
Dear Vitor, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
★★★★★ 5/5
GoogleExtremely helpful and went out of her way to do deal with issues at the flat, which was a greatfully appreciated as usually Agents don't want to know once the deal is closed.
Sian · 9 April 2026
Agent replied · 13 April 2026
Dear Sian, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 5/5
GoogleWeronika has been so nice and provided very helpful services to us.
D · 3 August 2025
Agent replied · 2 September 2025
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
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