Leaders Lettings Bromsgrove reviews

★★★★★ 5/5

Google

Leaders have been my letting agents for many years. Luckily, most months run smoothly and on the few occasions I have been required to take action, things have continued to run smoothly thanks to the advice and support I have received from Natalie at Leaders. I really appreciate all your help and the lovely, friendly and extremely professional service you provide. Thank you.

Nalini · 12 June 2023

★★★★★ 5/5

Google

Leaders are my Letting Agents of choice , as a Landlord I need someone I could trust to find good tenants and also look after the day to day maintenance , Leaders team are easy to contact with dedicated member, Natalie who is just brilliant , she is meticulous helping tenants and myself nothing is to much trouble.

Peter · 15 October 2023

★★★★★ 5/5

Google

Dealing with Aimee at Leaders Bromsgrove has been a good experience, problems which have arisen have been dealt with quickly and professionally.PositiveProfessionalism

Cheese · 24 August 2022

★★★★★ 5/5

Google

I have always found Leaders to be a very professional, friendly agency and particularly Sarah Newman who provided an excellent individual service.PositiveProfessionalism

David · 24 August 2022

★★★★★ 5/5

Google

First time in contacting Leaders but was very impressed with the professionalism of Kim. She assisted with my enquiry and kept me updated either via email or WhatsApp, first class, I asked also to be registered with leaders for future lets which she was kind enough to do for me and acknowledged Even with my own follow up Kim reassured me she would be In touch this made me feel comfortable and reassured. KarinPositiveResponsiveness, Quality, Professionalism, Value

Karin · 24 August 2021

★★★★★ 5/5

Google

I have happy to recommend Leaders for their professionalism. As a landlord it is important to me that I can trust my chosen Letting Agent, and Mahema Sultana, the Property Manager at Worcester always provides an outstanding service, leading a great team keeping me informed regarding my property and my clients. Well done Mahema and well done Leaders.

Glyn · 15 September 2023

★★★★★ 5/5

Google

I want to send a BIG thank you! To everyone at Leaders from the start of the process then to coming to the last few days countdown until I start my journey In my new flat. They have all welcomed me with their friendly atmosphere and and have reassured me every step of the way. A lovely group of girls we always have a laugh on the phone, they go above and beyond 😊 Thank you all! Paige

Paige · 12 June 2021

★★★★★ 5/5

Google

Excellent service from the team, especially Sarah Newman, really quick responding to my queries and easy to build rapport with! Thank you Leaders!PositiveResponsiveness

Greg · 12 June 2022

★★★★★ 5/5

Google

Aimee is very professional & has attention to detail, is always very polite & a pleasure to deal with. Would highly recommend.PositiveResponsiveness, Professionalism

Melissa · 12 June 2022

★★★★★ 5/5

Google

We have been dealing with Leaders and more specifically Shophie Conway for a very long time as they are our landlord's agents. In all fairness they have attented to all our problems quickly and without making our life difficult. Very good service overall. I would highly recomend them to any landlord or tenant without hesitation Apostolos

Apostolos1983- · 15 October 2023

★★★★★ 5/5

Google

Absolutely fantastic experience with Leaders in finding a property to rent -especially when compared to previous experiences with other local letting agents. From start to finish I had Kimberlie who handled my enquiries. She has been amazing, always on the end of the phone, very helpful and professional. In the space of an hour, I had applied for a property, been accepted and had all the relevant documents sent over to me. I would definitely recommend!PositiveResponsiveness, Professionalism

Nat · 12 June 2021

★★★★★ 5/5

Google

Generally find the staff to be very helpful, recently Aimee was super fast getting me help with my tax return, excellent service.

Lucas · 12 June 2022

★★★★★ 5/5

Google

I am renting the property from Leaders for a few years now. I am very well taking care of by Sophie Conway. The communication is always clear. Every problem is sorted out quickly and efficiently. I couldn't be happier. Thank you!

Justyna · 24 July 2024

★★★★★ 1/5

Google

Awful experience as a tenant. Takes months to sort out any issue within the property and issue got 10x worse causing more expense for my landlord which is very unfair and they know nothing about. Always get through to someone different on telephone and they say they will return your call but never do. We requested landlords details in writing which we were denied. Such a shame for my landlord who pays them to manage the property and has no idea of the damage Leaders are causing through such poor property management. After months of phone calls and emails, we finally give up. We have tried to renew our tenancy agreement for last 2 months but we just get told “we will call you back”. Leaving this review is our last resort after 2 years of hell. We would do anything for our landlord to change estate agents but we have no way of contacting them to let them know what has gone on.

Nuggy · 12 June 2020

★★★★★ 1/5

Google

"Leaders"? More like "Losers"! I am a professional who along with my wife took time out of our day to view a property where the "negotiator" had no answers to our basic questions and the apartment stunk with rotting food in the fridge. Why didn't they clean this place on behalf of the poor landlord before "showcasing" this? What a waste of time for all parties involved. When I then attempted to discuss an offer with the "negotiator" I was met with a shrug of the shoulders and blank stare with no willingness to discuss how we could do a deal. We overlooked this and made a comprehensive and reasonable offer that same day to which we were given an email response saying that property is no longer available. Complete waste of our time and definitely a bad ride for the landlord who should seriously consider giving their property to another agency who has the skills to both prepare, market and the close a deal! I am shocked at how poor the rentals market is, and Leaders is certainly "leading" the way on maintaining a shoddy, unprofessional and incompetent service. I would advise any renters to not risk their hard-earned money with this agency and for Landlords to find an alternative agency as I will be not putting up my time to be wasted with this outfit.

Beck · 12 June 2020

★★★★★ 1/5

Google

In March this year me and my boyfriend found the ideal flat in Redditch to rent. We are now happily living there and have a wonderful landlord. However it has been a seriously bad journey made increasingly worse by the incompetence of Leaders. There lack of knowledge and understanding was truly amazing. 1. We were constantly chasing them for updates 2. There total charges seemed to alter 3. We were led to believe they would get in touch with the council tax office to register us. This did not happen. 4. Our original girl from Leaders left and we were not informed who now would be looking after us. It took me to chase them to find out in which they seemed subdue to deal with us. The total experience with Leaders was been at least stressful and unprofessional.

Maddison · 12 June 2020

★★★★★ 5/5

Google

Ellie was fanstic and so professional from beginning to end. She is so helpful. Ellie from Leaders Bromsgrove is by far the best!! Highly reccommended!!PositiveResponsiveness, Professionalism

Melissa · 12 June 2021

★★★★★ 5/5

Google

Sophie Conway was incredibly helpful, would absolutely recommend her to anyone!

Kai · 21 January 2025

★★★★★ 5/5

Google

I've been working with Leaders of Bromsgrove since 2008. Mahema Sultana, who is Property Manager of my properties, has always been so efficient when dealing with any requires that come up and deals with them very swiftly. I find her very friendly always willing to help, I feel at ease knowing she managers my business. Great Company

Toni · 12 June 2023

★★★★★ 5/5

Google

Thanks to Aimee, very responsive and quick to deal with any questions I have or issues that arise.PositiveResponsiveness, Professionalism

Jamie · 12 June 2022

★★★★★ 5/5

Google

Aimee was very helpful and efficient this week in resolving a water leak issue at my property, thank you!

Paul · 12 June 2022

★★★★★ 5/5

Google

Cracking team and would recommend to anyone looking to buy/rent. Professional manner and consistent responsiveness. Mitch is a great example of a professional estate agent.PositiveProfessionalism

M · 12 June 2021

★★★★★ 5/5

Google

Dealing with Leaders is second to none, quality efficiency and so up to date with anything that needs attention by ourselves, we have had dealings with Natalie In property management who has taken the time with her professionalism in making any query’s or problems short lived. So pleased it’s like that with Leaders.

Janis · 12 June 2023

★★★★★ 5/5

Google

Have used Mahema Sultana, a Propety Manager at Leaders, to manage my properties over a long period of time. Her service is beyond reproach and nothing is too much trouble. If there was an issue with a tenant or a property I was informed quickly and it was resolved. Use with absolute confidence.

Andy · 12 June 2023