Leaders Lettings Bromsgrove reviews

★★★★★ 5/5

Google

Really happy with Brooke’s help at Leaders. She was friendly, helpful and quick to respond. She made the whole process easy and stress-free. Would definitely recommend her!

Jigar · 13 September 2026

★★★★★ 5/5

Google

Leaders has been fully managing my property sine 2017. They have been fantastic. They communicate problems fast and they are always quick to solve them. They take care of the property by checking its state regularly. Mahema Sultana is an absolute star.

Andrea · 12 June 2023

★★★★★ 5/5

Google

I can't thank Leaders Estate Agents Bromsgrove enough. Mitchell Grove has been helping me over the last month to rent out my property and the service levels have been outstanding. Mitchell has been a pleasure to talk to and nothing is ever too much trouble. Thank you to Mitch and the team for their support.PositiveResponsiveness, Quality, Professionalism

Claire · 12 June 2021

★★★★★ 5/5

Google

I’m currently renting an apartment through Leaders, Sophie and the team have been great! Any issues have been resolved without any fuss.

Derek · 24 July 2024

★★★★★ 5/5

Google

Used leaders in bromsgrove when they used to be town and country. Hillary was a god send, she has since left but the team are quite supportive of both myself and my landlord. Definitely recommend using for rentals or purchases.

Dan · 12 June 2023

★★★★★ 5/5

Google

Sophie Conway has been very supportive with an issue that I contacted her about. She is very professional, friendly and kept me informed every step of the way. Many thanks!

Maggie · 10 February 2024

★★★★★ 5/5

Google

A massive thanks to Natalie and Sarah for all of their support and help. They have both been so amazing, and I can't thank them enough. I highly recommend Leaders Bromsgrove as their staff really show that they care about the tenants. Thank you again!PositiveResponsiveness, Quality, Professionalism, Value

Niamh · 24 August 2022

★★★★★ 5/5

Google

Want to thank Mahema for all her hard work with organising repairs for our rented home. Very pleased, she’s pleasure to deal with ⭐️⭐️⭐️⭐️⭐️

Harriet · 12 May 2024

★★★★★ 5/5

Google

Superb service and highly recommend!!! Kimberly was so helpful today and put mine and my husbands mind at ease. We have never rented before but due to personal circumstances it is our only option at the moment. I will be sure to call and ask for her again.

Megan · 12 June 2022

★★★★★ 5/5

Google

Aimee helped my move from my old property into my new property go through stress free. Aimee contacted me to state she will be my point of contact for my move and luckily she was my contact for vacating the old property as well. Aimee was great and continues to be great when I have any questions or requests. As I rent this is the 3rd time I have used Leaders for my moves, Ive never had any issues. Happy days!

Dowen · 12 June 2022

★★★★★ 1/5

Google

Just truly awful. They're alright when they don't have your money, but when they do and your tied into a contract.... Was told that walls would be freshly painted, holes filled and properly cleaned before we moved in, they weren't. We did it at our own cost. Emergency phone numbers do not work. Had to move for a night with a 2 month old due to no electricity or water, no compo was offered for this. Took nearly 2 weeks after chasing to get our deposit back. Absolute joke. Whoever you ask for is always on lunch. Steer clear.

Laura · 15 October 2023

★★★★★ 5/5

Google

Having dealt with Leaders for roughly 12 years as a tenant, I have nothing but good words. Especially for Sophie Conway and Sarah Newman at Bromsgrove, who have been consistently professional, helpful and attentive, even when I was at my worst as an anxiety-prone tenant, the past few years. They're truly a credit to Leaders and purely because of them, I oft recommend Leaders to those looking to let, rent or buy. Many thanks, Sophie, Sarah and all at Leaders!

O · 15 October 2023

★★★★★ 5/5

Google

George helped me massively since I first collected the keys to my first property. I had so many questions. He was very quick with his responses and after being without heating over Christmas, he was efficient in getting this sorted the same day. Thanks George!PositiveResponsiveness

Beth · 24 August 2022

★★★★★ 5/5

Google

Really good experience using Leaders Bromsgrove - Lauren was amazing very polite and helpful when we were setting everything up. Mahema has also been friendly and kind. Thank you both!

Chris · 14 November 2023

★★★★★ 1/5

Google

So I gave a 5 star review about a year ago, but since then I moved out of my property and leaders decided they were going to try and get money out of me by making out I had left the property in a worse condition than when I moved in......... 84 days after I had moved out! Luckily I know that by law they have 56 days to contact me about anything of the sort, but I have to say they were very pushy, kept changing the asking price for certain things to be fixed etc and then even had the ordasity to completely change the reason as to why they were trying to get money out of me by making yet again more accusations which were not true! Very unprofessional, sneaky, harassing and somewhat bullying company this lot! I wouldn't go through these again if my life depended on it. I understand that the landlord would have had involvement in this but as estate agents, who are a so called professional organisation, you would think they would advise the landlord and stay within the boundaries of the law to which they should know like the back of their hand. Shocking estate agents who only care about getting more money from you, even if it is through lying, bullying and intimidation tactics.NegativeProfessionalism

Everton · 24 August 2023

★★★★★ 5/5

Google

Leaders in Bromsgrove have help myself and my partner get into our first ever home. Both Mitch and Ellie have been very supportive and helpful every step of the way. There is nothing bad I can say about the service I have received from leaders in Bromsgrove.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 24 August 2021

★★★★★ 5/5

Google

Kim gave me a Great service today, most helpfull & so friendly & accommodating, it was lovely to have first class customer service...!!! Kim was very thourough with information that I needed to know also... A pleasure to deal with leaders... & will highly recommend ...PositiveResponsiveness, Quality, Professionalism, Value

Lisa · 24 August 2021

★★★★★ 5/5

Google

Existing renter , Brooke part of the Bromsgrove team really made it an easy move for us .

Anofi · 11 September 2026

★★★★★ 5/5

Google

I cannot recommend Leaders highly enough. They supported me every step of the way. They were on hand whenever I needed it. Ellie was fantastic and keeping up with my manic move and literally could not have done it with out her! Thank you soo soo much guys !!!

Harriet · 12 June 2021

★★★★★ 5/5

Google

We are both new to letting property and we found that Leaders were Excellent in explaining and guiding us through the process especially Libbi our agent who is very approachable and efficient.

Ray · 12 June 2023

★★★★★ 5/5

Google

Sophie Conway is good . She is very efficient. Response is good to urgent matters

Memory · 24 June 2024

★★★★★ 5/5

Google

Excellent service from Leaders, especially Mark the Manager he went above and beyond to help. Many thanks all

Zoe · 12 April 2024

★★★★★ 5/5

Google

Aimee from Leaders has been amazing. From our first initial conversation to letting out my property she has kept me informed along the way.

Adrian · 29 October 2025

★★★★★ 5/5

Google

I phoned leaders this week to enquire about a property , unfortunately this one had already been taken, but Ellie was brilliant and really helped with my enquiries and specific requirements And sent me other properties meeting my criteria. Top service Thank youPositiveResponsiveness, Quality, Professionalism

Gavin · 12 June 2021