Leaders Lettings Bromsgrove reviews

★★★★★ 5/5

Google

Thank you to Aimee T from Leaders for making this process straight forward and easy to take out a new rental property. We viewed it on the wednesday and had the keys in our hand by the following Tuesday. The background check was extremely fast, and Aimee was super helpful when I had additional questions during the process. I would definitely use Leaders again for future renting.

Karl · 2 April 2026

★★★★★ 5/5

Google

I am a bromsgrove landlord and Alice Gadd has been the property manager for a while. She has always dealt with all queries from myself and my tenants promptly, professionally and efficiently. Nothing has been too much trouble. Alice has always been a delight to work with and has handled all queries with the utmost diligence. I cannot thank her enough or recommend her highly enough.

Julia · 16 February 2026

★★★★★ 5/5

Google

Holly has been an absolute star. The consumate professional ensuring that I understood the details of what forms needed filling in and when. Holly has answered (positively) every question that I asked and even arranged another viewing of the property so I could take measurements for a floor plan. Exceptional service.

Greg · 2 April 2026

★★★★★ 5/5

Google

Aimee was brilliant from start to finish in helping me get into my rental property. She was efficient, organised and patient, she responded quickly and made sure that every part of the process from the first viewing to move in day was seamless and easy.

Joss · 2 April 2026

★★★★★ 5/5

Google

Leaders have been nothing but amazing from the second I enquired about a property. I have mostly been in contact with a lady called Holly who has always responded to me quickly and answered any questions I had. Holly is a real asset to the team. Leaders has made my process so easy and smooth would highly recommend them to anyone.

Shanice · 29 October 2025

★★★★★ 5/5

Google

Holly has been outstanding and has gone above and beyond for me and my wife for our first property together answered every question we asked let us have 2 viewings of the house even before the bad weather can’t thank her enough

Lucais4567 · 16 February 2026

★★★★★ 5/5

Google

I would like to thank Holly for her dedication and kindness throughout our new home journey. She was so patient and polite. Whenever we had any concerns, she was helped wholeheartedly. I wish you could keep this going in the future and help people get their desired home. Thanks a lot

Ashly · 28 November 2025

★★★★★ 5/5

Google

Holly is soo nice hard working lady, also she is very helpful during my new house journey. I am totally new for this new to moving rental house. But she did help me a lot. She is the best. My best wishes for her and lots of hugs and love from me.

Swarupa · 29 October 2025

★★★★★ 5/5

Google

I truly enjoyed working with Leaders-Bromsgrove. We had to put houses on the market during Christmas time and the team was very pro-active, friendly, always there and, definitely, made our lives so much easier. I was very impressed with the work done by Aimee Taylor and Holly Leek. I don't think i ever met any other real estate agent who was so supportive and not only on paper but in real life as well. I think my whole family will go back to use this branch.

Lidiya · 2 April 2026

★★★★★ 5/5

Google

Holly is AMAZING !!!!! She was the only person out of all the estate agents on Bromsgrove High street to get back to me regarding renting ANY property! I was facing homelessness and had to find a property within 2 weeks. Holly got …

Keith · 16 November 2025

★★★★★ 1/5

Google

Avoid these con artists at all costs. 18 months ago I found a property that I was interested in and asked if it had a pre payment meter as this was a huge no for me. I was lied to and spent 18 months failing to sort this with various energy companies. I was not told that the grass outside the maisonette, which was at a 45 degree angle, was my responsibility and classed as a 'garden' even though there was no door to this area. This then resulted in them demanding I mow it (even though it's at an extremely steep angle and there's no storage for a lawn mower). Fast forward 1 year and I advised that due to my dad dying of leukaemia, I would have to relocate to support family. I gave 6 months notice and paid over £400 so it could be re-let. I told Leaders on several occasions I would most likely be going at the end of June. During these months I had Connor messing up viewings, having people turn up at the property that I had to show around myself, and then Amiee demanding I pay rent for the first week of July as they have failed to get a tenant in sooner. I advised months ago I would be gone by the end of June, as well as advertised the place myself on local Facebook groups, completed viewings myself & communicated efficiently. It is not within my remit to accommodate for people failing to do their jobs properly, yet I'm being threatened with legal action because of Leaders' and others' ineptitude. Aimee is also demanding we pay to have new locks fitted as my partner (who's been in the military working away since before my dad even died) cannot return his key. I have completed viewings, advertised locally & done my best to get a new tenant found by the end of June. Leaders have taken £420 of my own money, messed up an already delayed process & then demanded more money from me. This has made my grieving process so much worse as I'm still living through the consequences of what was a very traumatic moment in my life. I don't know how these lot sleep knowing the stress they inflict on people.

Mason · 24 July 2024

★★★★★ 5/5

Google

Sophie Conway has been a pillar of support during my transition to the new rental property. Her support in all stages has been prompt, professional and to the mark. I needed support to get the washing machine changed and she acted on it immediately. Locks meeded to be fixed, and there team acted swiftly. It's the first time am experiencing such amazing customer support and prompt action. And all credit goes to Sophie and the work culture that the team of LEADERS have developed.

Binu · 24 July 2024

★★★★★ 5/5

Google

Leaders has been amazing from start to finish, and Holly has been a genuine rock during this time. Her care and compassion to her job is next to none, making sure that I felt comfortable with the entire process, as well as being there for any questions I had throughout the process. She is a true asset to the team ❤️

Jordan · 16 February 2026

★★★★★ 5/5

Google

I honestly can’t thank Aimee, Holly and the whole team at Leaders Bromsgrove enough! As a landlord, I’ve dealt with my fair share of agents, but this experience has been nothing short of incredible. From the moment I handed over the keys, they treated my property like it was their own, with care, attention, and a real passion for getting things right. They found tenants faster than I imagined, kept me informed at every step, and handled all the little details I would normally stress over. It was such a relief to know I could trust them completely. What really stood out was their compassion and genuine kindness. They didn’t just provide a service, they built trust, gave me peace of mind, and made the whole process feel easy and even enjoyable. If you’re a landlord looking for a team who truly cares about you and your property, you won’t find better

Shah · 18 August 2025

★★★★★ 5/5

Google

Aimee has been brilliant from start to end. Really efficient and friendly service keeping us updated every step of the way. Thank you :)

Golf · 19 March 2026

★★★★★ 5/5

Google

Holly has been fantastic from start to finish, always eager to answer any questions to make the reference and moving process as smooth as possible. She’s been very professional and friendly from start to finish. We couldn’t be more grateful!

Katie · 29 October 2025

★★★★★ 5/5

Google

Aimee has been exceptional and finding me a new property. She's been on the ball, every step of the way, which makes things so much easier and prevents wasted time. 10/10 as far as I'm concerned.

Rich · 28 November 2025

★★★★★ 5/5

Google

After viewing many properties with varied estate agents I was so pleased I used Leaders Bromsgrove & I would like to thank Aimee personally for helping me choose the right property which suited my family. The whole process was detailed perfect and very efficient which these days is hard to come by. I would like to thank Aimee again for going the extra mile to make this as smoothly as possible. Highly recommended.

Karl · 24 July 2024

★★★★★ 5/5

Google

Can't thank Holly enough for all her help in getting our rented property With in 10 minutes of put the application in she rang me back saying the landlord had expected us …

Terryanne · 16 November 2025

★★★★★ 5/5

Google

Holly is a real assett to the Leaders Team in Bromsgrove❤️ Keep on going darling, you are great x

Ines · 16 March 2026

★★★★★ 5/5

Google

I One of the best agents I’ve dealt with for lettings. Mark was very responsive and kept me updated and offered online viewings when possible. Unfortunately we couldn’t finalise a property but I would recommend them if looking for rentals around Bromsgrove

Man · 25 July 2025

★★★★★ 5/5

Google

A highly recommended, responsive and professional lettings agents that I have had the pleasure of dealing with. Mahema has been nothing but brilliant from the get go making sure my property was and is taken care of and put up for rent so swiftly. We went through every aspect of information which was clear and concise on what would work in terms of tenants and rent and how myself as a landlord would be looked after. Everything was simple because of the proactive effort Mahema puts in everytime whether it is a query or matter that needs to be resolved and I cannot thank her and the team enough! You won't be disappointed 👌🏽☺️

Deven · 14 November 2023

★★★★★ 5/5

Google

I had a great experience with Leaders and would highly recommend them to anyone. The team was professional, efficient, and always quick to respond, especially Holly, who was very helpful and friendly. Thankyou!

Justin · 29 September 2025

★★★★★ 5/5

Google

Aimee was brilliant...nothing was to much trouble....she has made it very easy and painless for me....

Andy · 16 February 2026