Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe originally chose Ardens because we felt they listened and understood our needs from the start. We had the pleasure of working particularly closely with Matt from the Bromsgrove office, who went above and beyond to help and support us with the sale of our property, even when we were having to work from a distance after my mum had moved to her new house.
We were kept informed at every stage and felt that our family home was in safe hands under Matt’s care and attention. He made a difficult process so much easier and we wouldn’t hesitate in recommending Ardens to other sellers.
Wendy · 14 April 2025
Agent replied · 26 August 2024
Thank you for your five-star review Wendy, we really do appreciate it! And we'll be sure to let Matt know that you're pleased with the service he has provided.
★★★★★ 5/5
GoogleWe had the pleasure of Anneke dealing with the sale of our house in Wordsley and we can’t thank her enough for her help.
The house was valued, marketed and sold within 5 days of making first contact with Anneke. We have just completed and moved into our new home and are thrilled with the service. Even though Anneke wasn’t selling us our next home, she was happy to offer advice to help us make the right choice moving forwards, 5 star!
Chris · 14 April 2025
Agent replied · 26 August 2024
Thank you for your five-star review Chris, we really do appreciate it! We'll be sure to let Anneke know that you're pleased with the service she has provided.
★★★★★ 1/5
GoogleEight months of incompetence. From the disinterested attitude of the staff to their inability to manage a basic property chain, the experience was a nightmare. We practically sold the house ourselves while Arden provided nothing but delays and poor communication. An absolute shambles of an organisation.
Robert · 13 March 2026
Agent replied · 14 April 2026
We’re really sorry to hear that you were disappointed with your experience with Arden Estates. This is not the level of service we aim to provide.
A member of our team will be reaching out to you directly to discuss the situation in more detail and see how we can address your concerns.
★★★★★ 5/5
GoogleAnneke was an excellent estate agent, her professional approach, sensitivity and honesty was invaluable with the sale of our parents house.
We will happily recommend your services without hesitation in the future.
Thank again Anneke
Julia · 1 March 2025
Agent replied · 14 April 2026
Thank you for your five-star review Julia, we really do appreciate it! We'll be sure to let Anneke know that you're pleased with the service she has provided.
★★★★★ 5/5
TrustpilotWe couldn’t recommend Arden highly…
We couldn’t recommend Arden highly enough. They have genuinely gone above and beyond to make our house move as smooth and stress-free as possible.
Hamish · 17 August 2026
Agent replied · 25 September 2026
Thank you so much for such a lovely review and for trusting Arden Estates with your move.
We're delighted the team helped make your experience as smooth and stress-free as possible. Great communication, proactively chasing the property chain and keeping buyers and sellers updated throughout the sales progression are such important parts of what we do.
It means a lot to hear you felt genuinely looked after. Thank you for recommending Arden Estates to anyone looking to buy or sell a home - we really appreciate it and wish you all the happiness in your new home!
★★★★★ 5/5
TrustpilotThank you to the whole team!
The whole team at Arden Estates have been fantastic throughout our property purchase. From booking our initial viewing, to completing the purchase they have been at the end of the phone or email every step of the way. Every one we spoke to has been professional and wonderful. Leanne went above and beyond to help us throughout the entire process, and Dominique and Beth were so helpful in helping us secure the purchase. Thank you every one. We wouldn't hesitate to use your team again!
Nic · 15 February 2022
Agent replied · 21 June 2023
What a great review - thank you so much Nic! We'll be sure to let the team at Worcester know how happy you've been with the service.
★★★★★ 5/5
TrustpilotArden have been a great estate agent…
Arden have been a great estate agent and went above and beyond to help us secure the house we wanted. We spent about a month viewing properties with them and they were very good at fitting us into their 'open house' days for viewings.When we found the property we wanted, they checked in with us regularly and were very professional in communicating between us and our seller.The team in Bromsgrove is very dedicated to getting you the house you want. A special thanks to Jayne Bennet and Sarah Fellows for helping us!
Adam · 3 February 2022
Agent replied · 21 June 2023
Thank you so much for your five star review of our Bromsgrove team! We really appreciate it. It's great to hear about the high level of service you have received. Congratulations on your new home!
★★★★★ 5/5
TrustpilotHighly Recommended
I cannot praise all of the staff at Arden Estate Agents in Barnt Green enough. This is the second time I have used them. They have been very professional and supportive in our house sale. Without their help and support in our recent sale, I really believe our chain would of collapsed. Lesley, their Sales Progressor went over and above to help us. I HIGHLY recommend them if you require an estate agent. Thank you to all of the staff at Arden Estate Agents in Barnt Green.
Julia · 2 February 2022
Agent replied · 21 June 2023
Thank you so much for your five-star review! We really appreciate it. We'll be sure to let the team at Barnt Green know how happy you've been with their service, especially Lesley!
★★★★★ 5/5
TrustpilotLisa from Arden Worcester
Lisa from Arden Worcester is such a likeable, friendly estate agent. I've viewed a few properties with Lisa and she has some great ideas, with lots of positive spins. I've put an offer in on a house that I previously dismissed. Thoroughly recommended.
Mrs · 21 October 2024
Agent replied · 27 December 2024
Thank you for your five-star review and for recommending us, we really do appreciate it! We'll be sure to let Lisa know that you're pleased with the service she has provided.
★★★★★ 5/5
GoogleWe recently purchased our new home through Arden Bromsgrove and the service we received was faultless, and far better than that of our own estate agent that we sold through! They were professional but friendly throughout. From initial viewings with Lauren and Victoria (who were both lovely) and Jayne in particular who dealt with all of our sale was fantastic. When there were delays and issues at our end of the chain, Jayne helped to put my mind at ease - again, more than my own estate agent! She was informative, friendly and very prompt with her responses, and nothing was ever too much. Thank you to all of the team at Bromsgrove, and for being a pleasure to buy our new home with 🏡
Samantha · 22 March 2025
Agent replied · 30 May 2025
Congratulations on the purchase of your new home Samantha! Thank you for your five-star review, we really do appreciate it! We'll be sure to let the Bromsgrove team know that you're pleased with the service hey have provided.
★★★★★ 5/5
TrustpilotWe were lucky that Arden were both the…
We were lucky that Arden were both the seller of our property and the agents for the property we were purchasing.Tim is phenomenal, his knowledge of the market and Redditch areas are Paramount.Danielle was so helpful both on both initial negotiations and securing a buyer for our property as well as getting us our new property.& finally, there is Allison - she always did so well to keep us informed and up to date with the entire process, this put us at such ease and made the moving process a lot less stressful than we have experienced in the past.We don't plan on moving for a while but when/if we do .. Arden Estate Agents will be getting a call from us!!
Laura · 12 January 2022
Agent replied · 21 June 2023
It's so great to read your review, thank you so much for taking the time leave us five stars - we really appreciate it!
★★★★★ 5/5
TrustpilotHighly recommend Arden
Highly recommend Arden. People say that buying a house is one of the most stressful things you can do, and they’re right! However, the team at Arden were amazing. They were always available, happy to help, kept me informed, chased solicitors / buyers, and generally ensured that my property sale progressed. I cannot thank the team at Arden Rubery enough for the service they provided, especially Georgie and Romily who went above and beyond to help me.
Richard · 10 June 2022
Agent replied · 21 June 2023
This is so wonderful to hear! Thank you for such a great review Richard, we're so glad you were happy with the service. Congratulations on the successful sale of your property!
★★★★★ 5/5
TrustpilotArden Are Definitely The 'A' Team !
Thanks to Dominique and her Worcester team I sold a property on behalf of an elderly, partially sighted friend.From the beginning the whole team were very understanding of the situation. The presentation of the property was excellent and viewings were always arranged to suit my friend and make her feel included. All the staff were very efficient and kept us informed of progress at every stage of the sale. When required, Dominique provided useful contacts ie. an excellent Removal Company and a Cleaner. I would certainly recommend Arden!
Mrs · 29 December 2021
Agent replied · 21 June 2023
We're so happy you and your friend have been pleased with the service from the Arden team at Worcester. Thank you so much for your five star review, we really appreciate it!
★★★★★ 5/5
TrustpilotNew Purchase
New PurchaseI have just purchased through Arden Worester branch.Although the purchase has been somewhat protracted, I do appreciate that these roadblocks were down to the legal process and not a consequence of the Estate Agent.My viewing was arranged promptly and Katie was also very helpful and professional during the negotiation part of the sale. Post acceptance of offer, my purchase was managed by Leanne Fletcher who was absolutely fantastic. She kept me regularly updated and was incredibly prompt in responding to e mails and phone calls. Thanks especially to Leanne.
James · 8 December 2021
Agent replied · 21 June 2023
Thank you for your five-star review of our Worcester branch - we really appreciate it!
★★★★★ 5/5
TrustpilotArden Estate agents - Lydney Office
This was our first experience of having to sell our home and we fell incredibly lucking having chosen Ardens to sell it for us. We had plenty of viewings resulting in constructive feedback to assist us in getting to a point to sell it. Throughout the whole process from start to finish we were kept upto date with what was going on and what to expect. We had a few issues with getting to a point we could exchange and Ardens dealt with the issues and got us to the point we could exchange. A special mention to Annalise who kept me sane through the process. I would highly recommend them to anyone buying or selling a house in the Forest of Dean.
Jennifer · 7 December 2021
Agent replied · 21 June 2023
Thank you so much for your five-star review of our Lydney office - we really appreciate it!
★★★★★ 5/5
TrustpilotTeam work
The team at Arden Barnt Green couldn’t have been more helpful with the sale of our house and the move. Thanks particularly to Lesley for her humour and level-headedness when things got stressful (as they always do in a move!) Queries were always dealt with quickly and responses were immediate. Definitely recommend!
Sarah · 3 May 2024
Agent replied · 21 June 2023
Thank you for your five star review Sarah!
★★★★★ 5/5
GoogleWe have recently bought our first home, and viewed MANY properties throughout our search. We found the team at Arden Redditch to be particularly helpful and knowledgable, and it ended up being a house sold through Arden that we purchased. A big thank you to Kelly, who was always very positive, and kept our spirits up whilst our search felt super unlucky! I would highly recommend Arden Estates.
Holly · 14 April 2023
Agent replied · 25 May 2023
Hi Holly, thank you for your kind words! We're delighted that you were happy with the service you received and hope that you enjoy your new home.
★★★★★ 5/5
TrustpilotThank you to the Arden Shirley team...
The whole team at the Shirley branch have been fantastic throughout the sale of my flat. Their professional photography and brochure helped me get an offer within just a few days of putting the flat on the market. The whole team, especially Jade, have been lovely to deal with. They have been timely with all communication and helped me to navigate my way through my first property sale. I'd definitely recommend Arden to anyone looking to sell their home!
Bethany · 29 December 2021
Agent replied · 21 June 2023
Thank you for your five star review, we really appreciate it. It's great to hear about the excellent level of service you've received from our new branch in Shirley, we'll be sure to let the team know!
★★★★★ 5/5
TrustpilotExcellent service. Lydney office
I cannot thank Claire, Annelise and the team enough for all the hard work they put in on our house purchase. We were hit with hurdle after hurdle during our transaction and the ladies were always on hand pushing solicitors for answers/ progress/ communication. I very much believe the whole chain would have collapsed if it wasn’t for them and we wouldn’t now be living in our forever home. They went above and beyond for us and the people whose house we were buying to make sure everyone got what they wanted. I would recommend them to anyone.
Mrs · 26 October 2021
Agent replied · 21 June 2023
Thank you so much for your five star review Laura - we really appreciate it! And you are very welcome. We are so happy to hear you are now in your forever home, Congratulations!
★★★★★ 5/5
GoogleThe agents we were in contact with at Arden Estate Agents Bromsgrove were extremely helpful and professional. They were incredibly responsive, even out of office hours, in order to facilitate the process as quickly and as easily as possible. They were very understanding in regards to all our requests / enquiries and happy to go above and beyond in order to make sure we were put at ease within the process. I would also like to comment that they exhibited a high level of patience when necessary. Would definitely recommend, and would be happy to work with againPositiveResponsiveness, Quality, Professionalism, Value
Craig · 23 October 2021
Agent replied · 25 May 2023
Thank you David!
★★★★★ 5/5
TrustpilotSuperb job by Ardens Solihull
For my first ever sale of a property I couldn't have asked for more from an Estate Agent - Arden's have been superb!Their professional engagement alongside their diligence and attention to detail was everything I needed to support me through this activity. Very many thanks to Lauren and Jade in particular, but also a huge thanks to Solihull Ardens!!!
Sjc · 22 November 2023
Agent replied · 25 November 2023
Such a great five-star review - thank you so much! We'll be sure to let the team in Solihull know how happy you've been with the service you received from them!
★★★★★ 5/5
TrustpilotGreat estate agents......handled the…
Great estate agents......handled the house purchase with no problems, always available for guidance and help.
Guest · 23 September 2026
Agent replied · 25 September 2026
Thank you so much for your lovely review and for choosing Arden Estates!
We’re really pleased everything went smoothly with your house purchase. Being available to answer questions, offer guidance and keep buyers informed throughout the process is such an important part of making moving home feel as straightforward as possible.
Thanks again for your kind words, we hope you’re very happy in your new home! 🏡
★★★★★ 5/5
GoogleCannot thank everyone at Ardens enough for pulling out all stops to ensure we got our forever home! Sarah worked tirelessly on what was a very complicated sale but handled every situation thrown at her with grace and professionalism. If it wasn't for her constance guidance and really taking control, we would have found ourselves in abit of a bother. If you are reading this and thinking if you should proceed with them for buying/selling your home, honestly look no further. We would recommend them to absolute everyone. Sarah went absolutely above and beyond for us and we are incredibly grateful.
Thank you x1 million!PositiveResponsiveness, Quality, Professionalism, Value
Trina · 27 August 2021
Agent replied · 25 May 2023
Thank you so much for the 5 star review and wonderful feedback, Trina. I'll be sure to pass on your kind words to Sarah and the team.
★★★★★ 5/5
GoogleI chose Arden to sell my house back in the summer using the Rubery branch, it sold in less than a week for higher than asking price. I was really impressed with the photos and the way the house was marketed.
As we were hoping to move to Bromsgrove, I dealt with that branch alot whilst we were searching. They were always super helpful, especially Christine who was so understanding when I was struggling to find something I really loved. I even ended up having a little cry on the phone and she was so great and patient with me! As it is, we ended up staying put as we could not find anything, but again, I wasn't made to feel guilty or anything and would definitely use Arden if we were to look to move again.PositiveProfessionalism
Amy · 27 August 2021
Agent replied · 25 May 2023
Thank you Amy!
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