Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve bought and sold a property with Daniel’s (downham). Process has been straight forward on both occasions. Dealt with Sam Chung on the latest occasion who was very friendly, knowledgable and responsive over the phone/e-mail. Highly recommend.
Josh · 14 June 2023
Agent replied · 24 August 2024
Great
★★★★★ 5/5
TrustpilotExceptional Property Management and Lettings Service
We’ve had a consistently excellent experience with this managing agent, and the level of service provided has been outstanding. Robyn, who takes care of the day-to-day management, works incredibly hard and is always approachable, responsive, and thorough. He handles issues efficiently, keeps communication clear, and makes sure everything runs smoothly, which gives real peace of mind.
Moshe · 21 December 2025
★★★★★ 5/5
GoogleIt's been a pleasure working with Daniels Property Services (Bromley) for the sale of our property and in particular, working with Sam Chung and Mia Antill.
Their communication was excellent. I have never felt detached from the process and have always been kept informed. They conducted themselves in a professional manner and were very friendly.
Right from the outset, they helped with getting our house marketed through all the popular channels and the advertising immediately started generating interest.
When arranging viewings,I had early enough notice and they were always keen to work with me on arranging suitable times. Following viewings, they were quick to deliver feedback.
I will gladly recommend their services to anyone looking to sell their property. Thank you Daniels for the excellent service.
Clifton · 17 October 2023
Agent replied · 13 June 2024
Thank you for the kind review and we look forward to helping you with your move.
★★★★★ 5/5
TrustpilotVery helpful!!
Vicky has been very helpful when we have been trying to sort out some repairs that needed doing. They were dealt with quickly and efficiently! This was great, as we’ve had some issues when we’ve previously rented elsewhere (with other agencies!) where things were never dealt with. This made a welcome change. Thanks Vicky!
Allison · 20 April 2021
Agent replied · 24 August 2024
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
★★★★★ 5/5
TrustpilotSo thankful for Charlotte G helping us…
So thankful for Charlotte G helping us with an issue at our rental. She acted quickly and professionally and was able to get us the help we needed at the exact time it was required! Thank you Charlotte for your assistance and care!
Erin · 7 November 2022
Agent replied · 24 August 2024
Thank you for your review. Kind regards, Karen Gunner
★★★★★ 5/5
TrustpilotThanks to Denisa for prompt response.
Denisa is always prompt at replying to any queries. She is understanding and really helpful.Thank you!
Aamir · 21 August 2024
Agent replied · 24 August 2024
Thank you for your review.
★★★★★ 5/5
TrustpilotExcellent property management service
For almost 10 years we have had excellent service here as they manage our rental.Amy Francis is quick to respond to emails and always efficiently and effortlessly resolves any issue that comes up.We are very happy with every aspect of the property management and would definitely recommend.
A · 3 April 2022
Agent replied · 24 August 2024
We are pleased to know that your experience with us was a pleasant one. Thank you for taking the time to share your feedback, your words are greatly appreciated.
★★★★★ 5/5
TrustpilotI just want to say a big thankyou to…
I just want to say a big thankyou to Amy for help with an issue I had with no hot water and heating , without her help we could have waited a lot longer , the communication she gave me keeping me updated every step , thanks Amy again brilliant house manager
Kim · 22 April 2021
Agent replied · 24 August 2024
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
★★★★★ 5/5
TrustpilotDenisa
I want to share my positive experience with Denisa! For an entire year, my flatmate and I struggled to coordinate getting a key for our flat, and it became quite a challenge. But then, stepped in to assist us! Denisa was simply fantastic. Not only was she kind and helpful, but she also solved our problem in the blink of an eye.
Flo · 13 October 2023
★★★★★ 5/5
GoogleI viewed a few homes in Downham and a lovely estate agent called Mia was very helpful.
She's very attentive and patient and always on hand to answer questions.
Thank you Mia.
Shannii · 18 August 2023
Agent replied · 13 June 2024
Thank you Shannida for the kind review and we look forward to helping you with your move
★★★★★ 5/5
GoogleI have recently been looking for a property to purchase in Grove Park station area. I have also been lucky to talk with Mia Antill who recommended a few properties to view in the area. Her proactive approach and consistency made me to make …
Ali · 16 April 2025
Agent replied · 27 December 2025
Thanks Ali
★★★★★ 5/5
TrustpilotExcellent service was provided
What an excellent service we received from choices especially from Shiquerah, she dealt with our move out and deposit return in a professional and prompt manner, her customer service skills are excellent and any questions we had she answered them in great detail. We are very happy and would recommend choices. Keep up the great work Shiquerah!
Miss · 1 November 2024
Agent replied · 24 August 2024
We are pleased to know that your experience with us was a pleasant one. Thank you for taking the time to share your feedback, your words are greatly appreciated.
★★★★★ 5/5
TrustpilotShiquerah always is polite and…
Shiquerah always is polite and attentive , keeps me informed , and undertakes every item with efficiently.
Customer · 14 September 2026
★★★★★ 5/5
TrustpilotVicky was very helpful
Vicky was very helpful, understanding and prompt when I needed her assistance during my rental at the flat I was in for three years. She made sure that she responded to any issues efficiently and communicated between myself and the owner of the flat as needed. I always felt well informed about any work that needed to done in the flat or building or changes in my tenancy. I found my experience with her and her company very good and would recommend them to anyone else.
Vydaisha · 10 October 2021
★★★★★ 5/5
TrustpilotShiquerah it's always very helpful
Shiquerah it's always very helpful, efficient and professional with any issues that I have with my rental portfolio
Peter · 2 September 2026
★★★★★ 5/5
TrustpilotHi mates
Hi mates, I’m renting from choices 12 months until now Russia dock I’m happy with my property and the way choices handles any issues regarding repairs and cleaner every weekend Monday to Friday.They listen and respond immediately and resolved the issue. This best areas and quiet , safety for night time I never ever lived lovely area liked . ❤️❤️❤️❤️🙏🏡🏡🏡🏡🙏🏡🙏🏡🏡🏡🏡Best wished Sekou
Lenny · 2 July 2024
Agent replied · 24 August 2024
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager
★★★★★ 4/5
TrustpilotThanks to Millie Lawlor for their quick…
Thanks to Millie Lawlor for their quick replies to my queries.
James · 20 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave your review.
★★★★★ 5/5
TrustpilotVery happy with the service that I get…
Very happy with the service that I get from Jade. Very helpful, prompt and polite.
Nicos · 8 September 2026
★★★★★ 5/5
TrustpilotI want to really appreciate Deondre of…
I want to really appreciate Deondre of the Coulsdon office.HE IS so friendly and helpful and yet professional.Thanks for helping me get my dream home.Shout out to Nida and the rest
Betty · 19 May 2023
Agent replied · 24 August 2024
Hi Betty, it’s been a pleasure assisting you. Enjoy your new home! Thank you so much for the lovely review. Nida and Deondre.
★★★★★ 5/5
TrustpilotRobyn Copperthwaite at Choice has gone…
Robyn Copperthwaite at Choice has gone above and beyond to provide excellent service managing my properties even on Sundays and evenings.
Nicholas · 26 July 2026
★★★★★ 5/5
TrustpilotSupport from Satheeskumar Arulanantham…
Support from Satheeskumar Arulanantham has been consistently excellent throughout the year. He is most responsive and has helped me resolve some potentially tricky situations with my tenants in a professional and prompt way. Well done, Sathheeskumar!
Johanna · 22 November 2022
Agent replied · 24 August 2024
Thank you for your review, we are always grateful to receive such positive comments regarding our staff and always striving to deliver the best customer service possible. Kind regards, Karen Gunner, Choices Customer Services Manager.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, very genial and friendly especially from Rachel Nichols, very convivial and trustworthy, if you need help or advice, she’s the one to go to
Adam · 18 June 2026
★★★★★ 5/5
TrustpilotWe are currently dealing with a…
We are currently dealing with a delicate situation and Rosie Thompson has been very helpful and reassuring while handling the matter. Everything is being dealt with promptly and professionally which has been of great comfort to us as tenants. Thank you for your time and patience.
Luisa · 23 May 2024
★★★★★ 5/5
GoogleSam was really friendly, really helpful, and found me a buyer before I was even ready to put my place on the market! Top marks. Local knowledge really appreciated
Hannah · 14 June 2023
Agent replied · 13 June 2024
Hi Hannah,
Thank you for the great review and it was our pleasure helping you to achieve the sale so quickly!
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