Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a really good experience with ADM who were acting for the sellers of the house we are about to move into. From the moment we met Franck at the first viewing, we felt totally at ease and he has been professional, responsive and friendly throughout the whole buying process. Franck kept us informed at each stage and helped with negotiating with the sellers. We couldn’t recommend ADM highly enough.PositiveResponsiveness, Professionalism
Kelly · 13 June 2021
Agent replied · 12 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleOur experience with Alan de Maid Lettings: Estate Agent Harry Burge showed us the property we were interest in. He was on time for the viewing and very polite. Bee Cemal was our contact point after we decided to take the Flat and she handled everything in a professional and helpful manner, including establishing contact between us and the Property Management Company “Complete RPI”. She stayed on top of everything until the lease was signed. Of course, reviews are not just based on the personal experiences with a Company or Service Provider, but also on our expectations and how well they are met. Our expectations were fully met and our experience with Alan de Maid Lettings was 100% positive.
A.T.Hummings · 14 June 2018
Agent replied · 12 June 2024
A.T. thank you for leaving such a wonderful review and 5* rating. Best wishes, Mark
★★★★★ 5/5
GoogleRavina has been great showing us beautiful homes with great energy; enthusiasm and knowledge, while she was away the team was very helpful and professional, Munsoor did his best to accommodate our availability, which is much appreciated. Great experience so far !
Luana · 13 April 2024
Agent replied · 12 June 2024
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleThe team at ADM Bromley were excellent. Really made us feel like a valued customer, they had a tough sale with our property due to time wasted by a buyer pulling out last minute, but they got us a buyer within a couple of weeks of that and followed through and owned the sale process with a lot of determination. Franck especially was exceptional !!
Philip · 13 June 2022
Agent replied · 12 June 2024
Hi Philip! Thanks so much for this great 5* review. Franck and all the team appreciate your feedback. Graham - Customer Relations
★★★★★ 5/5
GoogleFranck at ADM has been exceptional at helping us in buying our first home. Very professional, responsible, helpful and always providing immediate responses to any question or concerns we had.
Despite these unprecedented and unexpected difficulties faced us with the seller as a result, Franck has kept us positive and welling to keep proceeding with the purchase. His is a dedicate estate agent.PositiveResponsiveness, Professionalism
Sameh · 13 June 2022
Agent replied · 12 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat Service from ADM team at Bromley. They gave us superb support throughout the sales process in spite of difficulties with buyers that was outside of their control. They soon got the sale back on track with replacement purchasers. Kerry was very supportive in keeping me informed of progress and any potential issues. I would certainly recommend them for any house sales or purchases.
Chris · 13 June 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had been looking for our new place for several months when we contacted Alan de Maid for a visit. From there Harry Burge was on a mission! Finding us our place. He did not spare any effort, worked way outside his working hours to get us moved in less than 10 days. It went absolutely smoothly. We are very grateful to Harry who did more than his duty and Alan de Maid who have been very reactive.
Marie-Alix · 14 June 2018
Agent replied · 12 June 2024
Thank you Marie-Alix for your wonderful 5* review. I am very pleased to see that the Harry was able to find you an ideal home and that the process went so smoothly.
Best wishes for your new home, Scott.
★★★★★ 1/5
GoogleSlow/no communication. Arranged a viewing with Imogen and was sent confirmation emails but was stood up on the viewing day, waiting in the cold for 25 minutes until I went home. Called and emailed about this, no reply from anyone as they do not care.
Took three emails and a call to get them to stop sending me their many marketing/advertising emails.
Rhianna · 19 March 2026
★★★★★ 5/5
GoogleRavina was our designated estate agent and she was fantastic! She was also on hand to answer any queries and went above and beyond to ensure we were comfortable and secured the dream property! Would recommend to anyone looking to secure the home of their dreams!
Seb · 15 November 2023
Agent replied · 12 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommended Ravina, Munsoor, and the Alan De Maid team. After my sale fell through at short notice, Ravina did an amazing job at finding another buyer and seeing the sale through to exchange in a short space of time. Well done Ravina!
Kyle · 15 November 2023
Agent replied · 12 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKerry at ADM was amazing, professional and always at the other end of the phone, giving guidance and support throughout the entire process with the sale of Universal House. A process that was complex and stressful was made to be simple and enjoyable. THANK YOU to Kerry and the team, I would highly recommend using this estate agent.PositiveResponsiveness, Quality, Professionalism, Value
Marissa · 13 June 2022
Agent replied · 12 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlan de Maid have sold two properties for me. They are the best estate agents I have used: both sales had some challenges which they managed superbly. More importantly, they have integrity - they emphasise honesty and transparency in all their dealings, whether you are a buyer or a seller. Their staff are always friendly and available; presumably this is why, when I last visited, their shelves were lined with thank you cards. Thank you for all of your hard work, Robin!
Richard · 28 July 2024
Agent replied · 27 August 2024
Many thanks for the fantastic 5* review and your kind words which I will of course pass onto our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe re running through the process of purchasing our first home with Alan de Maid after spending more than a year searching for homes in the neighbourhood! ( we are new to the UK so extended learning process :) )
Unlike all other RE agencies of the area (I ve checked them all and spoke to agents and visited more than 40 properties ), we had an amazing experience with Maria! Super clear, professional, straight to the point, gave us space, clear guidance, and was extremely on point !
She is very consultative in her selling and made our experience amazing until we posted an offer.
Our offer got accepted and the service we are currently receiving is exceptional by all measures, she picks up her phone systematically, answers all our questions and is efficient in everything she takes care of, she is our fixer and this agency is such a gem!
I truly can’t recommend enough Alain de maid, the service is very boutique like and top notch (Dubai and New York standards ) ! And especially ask to deal with Maria if you want to have a seamless process and accurate advice !
Meriyem · 28 July 2024
Agent replied · 27 August 2024
Hi meriyem dahmi,
Thank you for sharing your wonderful experience with Maria at Alan De Maid. We are delighted to hear that she provided you with top-notch service. If you need any further assistance, feel free to reach out to us.
Best regards, Alan De Maid Sales and Letting Agents Bromley
★★★★★ 5/5
GoogleWe recently purchased a property through the Alan De Maid Bromley branch, and the entire experience was incredibly positive from start to finish. The team was supportive throughout the whole journey, and we always felt well-informed and …
Deniz · 16 December 2025
Agent replied · 27 December 2025
Thank you for taking the time to share your positive experience with our Bromley branch! We are delighted to hear that our team, especially our estate agent Annabelle, provided exceptional service and made your home-buying journey smooth … More
★★★★★ 5/5
GoogleI cannot speak highly enough of my experience with Alan de Maid as a buyer. Annabelle in particular was exceptional throughout the entire process; always available to answer any questions and keeping communication flowing between myself and …
Olivia · 16 December 2025
Agent replied · 27 December 2025
Thank you for your kind words! We are thrilled to hear that Annabelle provided exceptional service during your buying process. We pride ourselves on our team's efficiency and communication skills. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRavina was fantastic from start to finish. From showing me around the property to ensuring that the purchase completed on time when dealing with some tricky solicitors, she made it possible for me to buy my perfect first home. I would definitely recommend both her and Alan De Maid
Alexander · 13 June 2023
Agent replied · 12 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience selling my flat with Alan De Maid estate Agent in Bromley. From start to finish, they were professional, responsive, and proactive in their communication. They kept me informed throughout the process and were always …
Darren · 16 November 2025
Agent replied · 27 December 2025
Thank you for taking the time to share your positive experience with Alan De Maid estate agent in Bromley! We are thrilled to hear that our team provided professional, responsive, and proactive communication throughout the selling process. … More
★★★★★ 5/5
GoogleSophie is an absolute asset to your office.
Since starting her new role, all outstanding issues were resolved immediately while keeping us informed at every step.
The level of service has done a 360 with her onboard, always being available when I've called and responded to emails within a matter of hours.
She is certainly a Property Manager that I'd want to manage a property
Alan DeMaid - keep this woman happy!
BERNIE · 14 June 2019
Agent replied · 12 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleHad a really good experience with ADM Bromley, whilst selling our house. Robin and Ravina were polite, professional and very helpful. Sale process went really well and with minimum stress. Well done guys !
Vitaly · 13 May 2024
Agent replied · 12 June 2024
Thank you for leaving us your superb 5* review Vitaly Chaban. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional service provided.
ADM got a large number of viewings within 2 weeks of listing my property, where another local agent had only managed 2 viewings in 2 months prior to this.
Franck was on top of everything we asked when dealing with the sale of my flat. He was always on hand when we had questions and communicated promptly.
Would use ADM again.PositiveProfessionalism
Luke · 17 June 2021
Agent replied · 16 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRavina was so friendly, professional and efficient. I was updated appropriately with the progress of my flat sale and felt they had everything under control. It was a very smooth stress free process. Thank you!
Charlotte · 13 April 2024
Agent replied · 12 June 2024
Thank you for taking the time to leave us this amazing 5* review Charlotte Taylor. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleFranck and the team at ADM Bromley were fantastic in helping us sell our flat. Very professional and helpful, and always quick to respond. Franck was always there to answer queries and chase when needed, and his friendly and cheerful demeanour helped make a stressful process much less so. Thanks team for all your help :)PositiveResponsiveness, Professionalism
Mark · 13 June 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with service I received from Ravina at Alan De Maid. From start to finish Ravina was very professional, kept me updated throughout journey of selling my property either my telephone conversation or email. Thank you Ravina.
Sharon · 14 January 2024
Agent replied · 12 June 2024
Thank you for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleUsing Alan de Maid Bromley for both mortgage advise service and to find the right property for me. The process of buying a house can be stressful, and even more so for a 1st time buyer, however using Alan de Maid has made an otherwise frightening process less so. Maria Ticehurst at the Bromley branch has been extremely helpful throughout this process, constantly communicating, answering any questions I might have, providing reassurance where applicable, and she also made the referral to the in house mortgage advisor Dev Patel who has equally been helpful and responsive during the process. As a 1st time buyer, I couldn't have asked for a better team to help handle the process.
Abidemi · 13 May 2024
Agent replied · 12 June 2024
Dear Abidemi, thank you for sharing your positive experience with Alan De Maid Bromley. We are delighted to hear that Maria and Dev provided you with excellent service and support throughout your home buying journey. We appreciate your kind words and are thrilled to have been able to make the process less daunting for you as a first-time buyer. If you need any further assistance, please do not hesitate to reach out. Thank you for choosing Alan De Maid.
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