Northwood Bristol reviews

★★★★★ 5/5

allAgents

"Excellent service from all..."

Excellent service from all who I dealt with Lauren, Hannah & Anne.

M · 8 May 2025

★★★★★ 5/5

Google

Fantastic support and communication. I had been on the property hunt for longer than I'd care to admit. Trying to relocate to the UK from Ireland and with pets was proving beyond frustrating, I often was close to giving up. I've dealt with so many agencies and sure, you might a polite response here and there but you know you are just a piece of data! With Hannah and Lucy from Northwood my experience was the opposite. From the very first phone call, they were professional and above all really empathetic. I knew instantly I could trust them and I had faith that they truly had my back. Whether I got the place I was viewing or not, I was ready to give them a glowing report. I did secure a STUNNING apartment and I am so happy BUT truly the service, the customer service provided by this company went above and beyond. At a time where the rental market is mental and quite cold, it is such a relief to find agencies like Northwood.PositiveProfessionalism

Siobhan · 1 January 2022

★★★★★ 5/5

Google

Very professional. Divine was quick and reliable. Thank you!

Danni · 1 January 2024

★★★★★ 4/5

Google

Viewing was arranged quickly and promptly. The online process was good. A little disappointed that we reported the bath panel missing when we moved in and to date no response.PositiveResponsiveness

Christine · 1 January 2022

★★★★★ 5/5

Google

Lily and the team at Northwood have been great in helping us find a flat, even though we're on the otherwise of the country! Quick response time on all questions and very helpful.PositiveResponsiveness, Professionalism

Megan · 8 January 2021

★★★★★ 5/5

allAgents

"It was clear from our first..."

It was clear from our first meeting with Matthew that we and the sale of our house was in good hands. He was easy to speak to ,extremely knowledgeable about the industry market and honest as to expectations. The whole package comprising excellent photos, drone footage, and a booklet to accurately describe our home was extremely professional. He instilled confidence and it was clear that his main aim was to sell our house not him as a person or the company he worked for . We would highly recommend Northwood and Matthew Bingham.

Portishead · 9 May 2024

★★★★★ 5/5

Google

Matt Bingham was extremely professional throughout the entire process of our house sale. With regular contact from start to finish, we would recommend and use Northwood again.PositiveProfessionalism

Vicki · 1 January 2022

★★★★★ 5/5

Google

Excellent service. I have been with Northwood Bristol for few years and every time I needed a repair or reported an issue online they responded within minutes. I would definitely recommend you.

Zamil · 1 January 2021

★★★★★ 5/5

Google

Northview have been letting my property in Shirehampton for a year now and I have found them to be superb throughout. The initial consulting and onboarding phase was thorough, personable and professional, which was important to me as I had never rented a property previously and had a lot of questions. Throughout the last year things have been absolutely seamless, despite the chaos of COVID-19, and I have always found them to be very responsive and on top of things. I believe my property is in safe hands, which is crucial as I am now based overseas.PositiveResponsiveness, Quality, Professionalism

Jack · 1 January 2021

★★★★★ 5/5

Google

Have recently moved into a rental property with Northwood. We needed somewhere close to our sons school and affordable on one wage due to coronavirus, so a little different than we would normally have gone for. The process of agreeing rental was straightforward and quick with a friendly service. It wasn’t our easiest move as the previous tenant hadn’t left the property in a good state, but Northwood ensured all our queries were dealt with and repairs were carried out quickly when needed.PositiveResponsiveness, Professionalism, Value

Jane · 1 January 2021

★★★★★ 5/5

Google

Northwood have been amazing helping us find a property in Bristol! Very profession, down to earth, friendly staff that go above and beyond!PositiveResponsiveness, Quality, Professionalism, Value

Lauren · 1 January 2022

★★★★★ 5/5

Google

We had a really fantastic experience with Northwood. The agent we were buying through, Matthew, really went the extra mile for us. Should we sell again in the future, it will definitely be through them.

Laura · 6 November 2024

★★★★★ 5/5

Google

Northwoods helped me find tenanats and rent out my property. This is the second time I have used their services and both times they found me great tenants and even helped me find cleaners and tradesmen to help get the house in order before the tenants moved in. I highly recommend using Northwoods if you need to rent your property out and don't want to pay over the odds for the service.PositiveProfessionalism

Kakulingo · 1 January 2022

★★★★★ 5/5

Google

Lily has been on hand to help with any queries we’ve had during the moving in process and we were able to move into our new flat quickly and with minimal fuss.

Lauren · 2 January 2020

★★★★★ 1/5

Google

I'm not really able to comment on their services as I do not use them but I am a neighbour to a property they manage I thought property owners looking for someone to manage their properties might be interested to know that Northwood will allow tenants to smoke copious amounts of weed within the property. Even after being informed several times that it is happening. I dread to think what all that smoke is doing to the curtains, carpets and walls.

Daniel · 2 January 2020

★★★★★ 5/5

Google

Very happy with the efficent work and great customer service. Lily Chapman, the person dealing with our new rental, has been extremely helpful all throughout the process getting forms and documents to us in a timely manner. She was very happy to show us around and make sure things are okay with us. Best estate agent I've had when renting a new property. No waiting around for days to receive anything we need. I would definitely reccomend these guys to anyone looking to rent/buy.

Jack · 2 January 2020

★★★★★ 1/5

Google

Sadly, I had a really terrible experience trying to rent a house through Northwood. First when I looked around the house, I was shown around by two people from Northwood, who told me that as the first person viewing the house, it was very likely that if I put in an offer by calling the office as soon as the viewing was over, I would get the place. I was told specifically there was no need to send an email. So I did just this and called the Northwood office and registered my interest in renting the property. I was met with a friendly "yes, that's fine. I'll register your interest with the landlord and get back to you." I asked whether I should send an email to back up the offer and provide some evidence, but the agent said "there was no need." I received a missed call later that day from Northwood at 4pm, but when I returned the call 15 minutes later I was told that the colleague looking after the property had finished for the day, and to ring back tomorrow. When I rung back at 10am the following day, I was told that the landlord had gone with someone else. When I asked why, the agent said that "it's because the landlord received a nice email from a more suitable couple." When I stated that we were the first to submit interest (as was confirmed the previous day) and I was told twice, explicitly, that sending an email wasn't necessary, the agent just said "sorry, the landlord has chosen to go with someone else." Overall, this was an incredibly frustrating experience that not only showed me that these estate agents aren't professional, they're perhaps incompetent too. Wouldn't recommend.

Charlie · 2 January 2020

★★★★★ 5/5

Google

Lucy was really lovely and guided us through everything, answering all our silly questions. Thanks!

A · 1 January 2023

★★★★★ 5/5

Google

Buying a house is so stressful. Estate agents can influence how stressful. Matthew was so lovely, helpful and kind whilst being professional. He just took away all the stress. Thank you for being so great! I am so excited be buying my first home with your help!😊

Karen · 1 January 2023

★★★★★ 5/5

Google

Cannot fault them as a company at all. They made the whole process extremely easy and were keeping me in the loop the whole time. Lucy and Lily are extremely helpful and friendly as are the rest of the team I'm sure, but they really stood out during my rental process. I feel confident knowing I can ring with any questions and they'll be more than happy to help.PositiveResponsiveness, Quality, Professionalism

Roxanne · 1 January 2022

★★★★★ 5/5

Google

Brilliant service purchasing my flat through Northwood. Matthew B was very helpful attentive throughout the process. Huge thanks to you and the team.

Jacob · 18 March 2025

★★★★★ 5/5

Google

Northwood Bristol provided attentive, hassle free letting for 4 years. My fridge went kaput and was changed speedily, and when inadvertently locked out they came to the rescue. I can’t thank them enough.

Richard · 2 January 2019

★★★★★ 5/5

Google

We’ve had an excellent experience buying our first home with Northwood and in particular with Matthew Bingham. He’s been pleasant and easy to get along with from the first time he showed us round the home. He’s extremely fast at replying to emails and always on hand to help.

Jordan · 1 January 2024

★★★★★ 5/5

Google

Northwood made everything so easy. Exactly what I wanted. I didn't want to spend time looking for trades people to sort things out and Northwood have contacts in every trade. It was the perfect service! Easy, quick and friendly I would definitely recommend them. I forget I have a rental until the end of the month when the rent is paid 😁

Maria · 1 January 2023