Trusted Agent profile · Bristol

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Northwood Bristol reviews

★★★★★ Excellent

272 reviews across 2 platforms

271 North Street, Bristol, BS3 1JN

Part of Northwood, see every office.

Northwood's office in Bristol, at 271 North Street, is rated 4.7 out of 5 across 272 reviews on two platforms, including 258 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.

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4.7 / 5

258

Reviews on Google

This office

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14

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Northwood Bristol

Looking to sell or let your Bristol home? Our friendly team of experts is here to guide you through the process from valuation to marketing, delivering award-winning service to help you get the most out of your property. Our office of letting and estate agents in Bristol offers a wide range of services including Residential Sales & Lettings, Property Management, and our unique Northwood Guaranteed Rent service

Awards

The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Google

Northwood Bristol have been great to deal with. Quick communication and have dealt with any issues as they arose. definitely recommend talking to them if you're looking for somewhere to rent. Matthew Hodge was always easy to deal with and made the moving out process super easy.

Sam · 1 January 2024

Agent replied · 31 December 2024

Thank you Sam for taking the time to review our service to you. I know Matt will be delighted by your positive feedback. I wish you well in your new home.

5/5

allAgents

"Excellent..."

Matthew has been brilliant from the start, always accommodating, helpful, and positive throughout the entire process. As a firsttime buyer, I really appreciated his guidance and clear communication every step of the way. Thank you making what is often a stressful experience feel so reassuring.

Rosie · 6 June 2025

5/5

Google

The switching service provided by Hannah and her team at Northwood has been excellent. The process has been smooth, any issues dealt with professionally and thoroughly, supported along the way by superb communication from all team members. Thoroughly recommended.

Cathryn · 5 May 2024

Agent replied · 31 December 2024

Thank you Cathryn for taking the time to review our switching service. We know how important it is to Hannah to ensure that bringing onboard new clients is a seamless & positive experience. She will be delighted with your feedback. Best regards David & Adrian Local Directors

5/5

Google

Hannah was very relaxed and approachable when we were finding tenants for our flat. It was not straightforward but she put in the time and effort and found us tenants by the deadline. Both her and Divine were very helpful. We will use them again.

Sandi · 1 January 2024

Agent replied · 31 December 2024

Hi Sandi, we are delighted that you had such a positive experience with Hannah & Divine finding tenants for your property. We know the team work very hard for our clients & it will please them no end to receive this feedback from you. Many thanks for using Northwood Bristol. Kind Regards David & Adrian Local Directors

5/5

Google

Just wanted to say guys how brilliant we thought Siobhan Hayes was when she was invited to our first ever buy to let flat to present Northwoods to us. We both agreed how informative and helpful she was, offering ideas and tips on how to improve the flat and enlightening us on any pitfalls we may come across in this business. I was particularly impressed with how organised and articulate she was with her presentation and would like to that your company for taking an interest in my new venture. We will certainly be in touch if and when we decide to find another "doer upper " in the near future! "Thanks again Siobhan and happy Christmas to you and the staff at Northwoods." Maggie Collier

Maggie · 3 January 2015

Agent replied · 31 December 2024

Thank you.

5/5

Google

A massive thank you to Matthew and his team at Northwood, Ashton Gate who were fantastic in supporting us through the sale of our house. Incredible service, Thank you

Matt · 6 November 2025

5/5

Google

We relocated from London to Bristol and rented our property in Bristol via Northwood. The team have been extremely supportive throughout the process which in a stressful time of moving is much appreciated. Special thanks to Divine who was a pleasure to deal with.

Lea · 1 January 2024

Agent replied · 31 December 2024

Thank you Lea for your kind review. I’m delighted that the team & in particular Divine made the stressful experience of moving home that bit easier. I wish you all the very best in your new home & hope you enjoy living in Bristol. Adrian Adkins & David Vann Local Directors

5/5

Google

We have recently used Northwood Estate Agents in Bedminster to sell our home. Matthew was professional throughout. We had delays in the process and he always reassured our buyers and liaised with solicitors on our behalf. We would definitely recommend using Matthew at Northwood.

Saffron · 1 January 2024

Agent replied · 31 December 2024

Thank you Saffron for taking the time to leave your review of our service to you. We are delighted to hear that you had such a positive experience with Matt looking after your home sale. We’ll be be sure to pass this on to him. All the best for life in your new home. Best regards, David & Adrian Local Directors

5/5

Google

Lucy at Northwood was amazing throughout the process of me applying for my new rental property. She was friendly, responsive, kept me informed as much as possible and was just generally a great person to deal with. The application process was one of the better ones I have been through with estate agents and I would definitely recommend Lucy and Northwood.PositiveResponsiveness, Quality, Professionalism, Value

Joshua · 19 February 2022

Agent replied · 18 February 2025

Thank you very much for taking the time to leave this review. It is always great to receive positive feedback like this & I’ll make sure Lucy is aware. I hope you enjoy your new home.

5/5

Google

My experience with Northwood, especially estate agent Matthew Bingham has been second to none. From Initial valuation to viewings, being kept up to date and always at the end of the phone. Throughout the whole process the service I’ve received has been excellent.

Scott · 1 January 2024

Agent replied · 31 December 2024

Thanks for leaving your review Scott. It’s really pleasing to hear that you’ve had such a good experience using Northwood’s estate agency service. I know how diligently Matt works to ensure positive outcomes for our clients & he’ll be delighted with this feedback.

5/5

Google

Northwoods handled the sale of my flat efficiently and with professionalism. Matthew Bingham maintained regular and clear contact updating me quickly of any developments. Matthew conducted the negotiations carefully and was able overcome the inevitable hiccups that occur in the sales market. It is worth paying for an experienced and knowledgeable agent and I recommend Northwoods.

Alison · 1 January 2023

Agent replied · 31 December 2024

Thank you for taking the time to leave a review Alison. I am delighted that you had a good experience, I know Matthew takes every effort to ensure that he achieves the best outcomes for our clients.

5/5

Google

Lucy at Northwood was amazing throughout the process of me applying for my new rental property. She was friendly, responsive, kept me informed as much as possible and was just generally a great person to deal with. The application process was one of the better ones I have been through with estate agents and I would definitely recommend Lucy and Northwood.PositiveResponsiveness, Quality, Professionalism, Value

Joshua · 1 January 2022

Agent replied · 31 December 2024

Thank you very much for taking the time to leave this review. It is always great to receive positive feedback like this & I’ll make sure Lucy is aware. I hope you enjoy your new home.

5/5

Google

I have a great experience with Northwood. I quickly find and rent apartment with their help. All the staff I have worked with have been professional and friendly. Special thanks to Divine Wilson, it was a pleasure to work with her.

Diana · 1 January 2024

Agent replied · 31 December 2024

Thanks for leaving your review Diana. I’m delighted to hear that you were well looked after by the team. I hope you have a lovely time in your new home.

5/5

Google

Just recently completed a flat purchase with Matthew from Northwood Bristol. Great experience with the estate agents from the first viewing all the way through, Matthew has always been really helpful, straight talking, and readily available. Good stuff

Simon · 1 January 2024

Agent replied · 31 December 2024

Hi Simon, thanks for reviewing our service to you. I know Matt will be personally delighted that you had such a pleasing experience purchasing your new flat. Best wishes in your new home.🏡 …

5/5

Google

I previously wrote a review about Northwood Bristol in a negative way about damage being caused to my property. Since then they have rectified the situation and gone over and above what I expected of them. They listened to my complaint and I have been given my property back in A1 condition. I have now concluded business with them and am relieved it has all been dealt with and I can move on.

Paul · 3 January 2015

Agent replied · 31 December 2024

Thank you.

5/5

allAgents

"Highly Professional - Highly..."

I have a long association with Northwoods first as agents a property I was letting and then as agents the sale of the same property. They have always been excellent; responsive to enquiries, friendly and approachable and highly professional. Matthew, who handled the sale of the house went well beyond what would normally be expected of an estate agent (arranging things to be cleared, disconnecting appliances, arranging repairs etc) and made the whole process so much smoother than it might otherwise have been. I would have no hesitation in recommending the whole team.

Marcus · 28 July 2025

5/5

Google

Working with Northwood as a new landlord couldn’t have been made easier- thank you Hannah, Matt and Annie. Nothing was too much trouble (there were some hard yards - I know it wasn’t easy given some specifics of the property!), wouldn’t/ couldn’t have done it without you - thanks a million!

Liz · 1 January 2023

Agent replied · 31 December 2024

Thank you Liz, it is always really pleasing for all concerned to achieve such a positive outcome. We appreciate you taking the time to leave us this review.

5/5

Google

We would like to thank Northwood Bristol SO MUCH for helping us move into our first home together ! Renting can be a very stressful process but we were delighted with how simple Northwood made it for us. Thankyou especially to Lily and Hannah for how quickly you helped us move in, we couldn’t be happier ! Nicola and Georgi xPositiveResponsiveness, Quality, Professionalism, Value

NWB · 1 January 2021

Agent replied · 31 December 2024

Thank you for the lovely review, we really appreciate it.

5/5

allAgents

"Sold our house with Matthew..."

Sold our house with Matthew at Northwoods. Matt has been amazing. He is patient, invested and the best estate agent I have worked with. Always available and genuinely seems to care. I wouldn't hesitate to recommend him and Northwoods to others, this is how it should be done! Thank you for helping us with our move!

Happy · 6 September 2024

5/5

Google

We can’t recommend Northwoods enough. Matthew Bingham made selling our house an extremely smooth process, taking us through each step so we understood exactly what was happening. All the team are very friendly and helpful.

Georgina · 1 January 2024

Agent replied · 31 December 2024

Thanks for leaving your review Georgina. Matt will be delighted to hear how pleased you’ve been with the work that he has done for you. I hope your upcoming move goes well.

5/5

Google

Northwood have done a great job at managing our property. They are great communicators and are trustworthy. Hannah and her team are very approachable and friendly and we would thoroughly recommend using their company.

Emma · 1 January 2024

Agent replied · 31 December 2024

Thanks Emma for sharing your experience of using Northwood. We know that Hannah & the team strive hard at all times to ensure that everyone is suitably looked after. We’ll make sure that the team get the pat on the back they deserve. Best wishes David & Adrian Local Directors

5/5

Google

We had such a positive experience with Northwood. Their team is fantastic, and Lucy was extremely helpful, always cheerful and available when needed. She clearly enjoys her job and is very good at it. They are without a doubt the best agents I've ever worked with when renting a home. Thank you Lucy!PositiveResponsiveness, Professionalism

Claudia · 1 January 2022

Agent replied · 31 December 2024

Thank you so much for taking the time to leave your review Claudia, it is always very pleasing for the individual concerned, I will be sure to pass it on. I wish you every happiness in your new home.

5/5

Google

My mum has used Northwood for the past 3 years very successfully and has renewed her lettings contract with them for a further 3 years. She says they provide a highly professional service and she knows her property is being well-managed. This is a company she would highly recommend, particularly Hannah from their Bristol office who is very easy to deal with.

Bethany · 2 January 2020

Agent replied · 31 December 2024

Thank you very much Beth for your kind words! We much appreciate it!

5/5

Google

Thank you Lily and Hannah for helping me to secure my lovely rental apartment. I was by no means a traditional client and Lily was always extremely responsive and helpful in ensuring that my move from the other side of the country was successful and as stress free as possible.PositiveResponsiveness, Quality, Professionalism, Value

Jean · 1 January 2022

Agent replied · 31 December 2024

Thank you for your kind review Jean

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Questions about Northwood Bristol

How many reviews does Northwood Bristol have?

Northwood's Bristol office has 272 reviews across two platforms: 258 on Google, 14 on allAgents.

What is Northwood Bristol's rating?

Northwood Bristol is rated 4.7 out of 5 across all 272 reviews, and 4.7 out of 5 on Google from 258 reviews.

Has Northwood won any awards?

Yes. In The Trusted Agent 2026 awards: Northwood, Bristol won Gold; Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Portsmouth won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.

Where is Northwood's Bristol office?

Northwood Bristol, 271 North Street, Bristol, BS3 1JN.

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