Trusted Agent profile · Bristol

haart Bristol reviews

4.7

★★★★★ Excellent

1,055 reviews across 2 platforms

755 Fishponds Road, Bristol, BS16 3UP

Part of haart, see every office.

haart's office in Bristol, at 755 Fishponds Road, is rated 4.7 out of 5 across 1,055 reviews on two platforms, including 1,042 Google reviews rated 4.7.

Google logo

4.7 / 5

1,042

Reviews on Google

This office

Facebook logo

3.5 / 5

13

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

1/5

Google

Booked a house viewing with heart taken the day off work and they couldn’t even be bothered to show up or call me very bad customer service! No wonder property sits on the market for ages with estate agents like this. Would not recommend steer clear if you want your house viewed! Do better heart !

Sex · 1 August 2026

5/5

Google

I had an exceptionally good experience with Haart Lettings. Nicola was fantastic, sensitive to my personal situation and went above and beyond in order to help me into my perfect apartment promptly. She put my mind at ease because I was extremely stressed about renting before I met her, I cannot thank her enough for her professionalism and calming presence.

Lucas · 28 October 2023

Agent replied · 25 November 2023

Hi Luke Thank you so much for taking the time to leave such a lovely review. It's very much appreciated. Kind regards Nicola Lewis- haart Lettings Bristol

5/5

Google

Well what can i say. Oliver was absolutley amazing without his continuous support and communication we would not of sold our house. He is very polite well mannered and helpfull. I would definatley recommend him to friends and family. Keep up the good work oliver your an asset to the company.

Rose · 22 April 2024

Agent replied · 21 June 2024

Hi Rose, Thank you for taking the time out of your day to leave Oliver a 5* Google Review. Thank you kindly. Warm regards, haart Sales Bristol

5/5

Google

The service Adrian provided was exceptional. As a first-time buyer, the whole process can be quite daunting, but Adrian was so supportive and helpful, and I can’t thank him enough. He genuinely cares about his clients, and along with his extensive knowledge of the property market, I would have no hesitation in recommending his services.

Paul · 23 January 2024

Agent replied · 21 June 2024

Thank you very much for your wonderful feedback! We're happy that you have received a 5* service from Adrian, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Sales

5/5

Google

We first met with Michael Hughes and Samuel Pugh a couple of weeks ago to discuss Haart selling our home. Haart were definitely the best estate agents for us in the area- in the last two weeks they have acted thoroughly, clearly and promptly. They have been friendly and professional. It’s been 2 weeks and our home has already sold for over the asking price, thank you so much Michael and Sam for your hard work!

Jasmin · 11 March 2022

Agent replied

Hi Jasmine, thank you so much for your lovely review. We are so pleased to hear you had an amazing experience with Michael and Sam. If we can help with anything else please let us know. Kind Regards, Haart.

5/5

Google

Emma Warren has been really helpful in helping me find a property. Emma has sent me across all properties that came to mind as soon as they/Haart received them. The communication has been great, and very good customer service! Thank you.

Susan · 23 September 2024

Agent replied · 23 October 2024

Hi Susan, thank you for your lovely review! We’re so glad to hear that Emma has been helpful in your property search and that you’ve had a great experience with us. We pride ourselves on communication and customer service, so it’s wonderful to hear your feedback. Best of luck with your search, and don’t hesitate to reach out if you need anything else! Best regards, The haart Estate Agent Team

5/5

Google

Thomas kept us informed all the way and was really helpful with getting the paper work sorted. He kept us informed of any changes that delayed our move! He was also kind enough to bring our keys to us! Thank you so much Eileen & Brian Chappelle

Eileen · 13 June 2024

Agent replied · 10 December 2024

Dear Eileen & Brian, thank you for sharing your positive experience with Thomas! We are delighted to hear that he kept you informed every step of the way and provided excellent assistance with the paperwork. We will be sure to pass on your kind words to him. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you, haart Lettings Bristol

5/5

Google

We had a really great experience at haart, Thomas our agent was absolutely amazing was very patient, professional and kind. Which has made our experience great. Nicola was also amazing when Thomas was away. She was so helpful, bubbly and professional! Mel was very kind and professional and helpful over the phone with details on the property! Would definitely recommend haart!

Lewis · 1 August 2023

Agent replied · 30 September 2023

Thank you very much for your feedback. We're happy that you have received a 5* service from the team. Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management

5/5

Google

Emma has been famtastic in helping me with viewings in my house buying journey. She's been tolerant, patient, attentive and conscientous. I would recommend Emma to anyone searching for property in the bristol area.

Nigel · 28 December 2024

Agent replied · 11 January 2025

Thank you for your kind words - Emma Sales Consultant :)

5/5

Google

My partner and I have had such a wonderful experience working with Thomas from Haart so far, supporting us on our journey to buying our first home, which is a beautiful Victorian property in need of renovation. He has kept us up to date at …

Susannah · 22 January 2026

Agent replied · 20 March 2026

Dear Susannah, We’re absolutely delighted to hear you’ve had such a positive experience with Thomas while buying your first home, especially a beautiful Victorian renovation project, how exciting! It’s fantastic to know he’s kept you … More

5/5

Google

Thomas kept us informed all the way and was really helpful with getting the paper work sorted. He kept us informed of any changes that delayed our move! He was also kind enough to bring our keys to us! Thank you so much Eileen & Brian Chappelle

Eileen · 22 May 2024

Agent replied · 21 June 2024

Dear Eileen & Brian, thank you for sharing your positive experience with Thomas! We are delighted to hear that he kept you informed every step of the way and provided excellent assistance with the paperwork. We will be sure to pass on your kind words to him. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you, haart Lettings Bristol

5/5

Google

I was visiting from Cornwall to view some properties in Bristol, and the estate agent Emma was really professional and even showed us some further properties to maximise my productiveness. Thank you again Emma.

Yahya · 15 December 2024

Agent replied · 29 December 2024

Thankyou so much for the 5 star google review! Emma - Residential Sales Consultant

5/5

Google

Thomas is lovely fantastic Agent, he has been updated me and always keep on contact with me for house viewing .He is surely a grate man to to work with as an agent he is good at what he does. Give it up to him .Thanks

Bosede · 22 May 2024

Agent replied · 21 June 2024

Thank you very much for your lovely feedback on Thomas. We're happy that you have received a 5* service haart. Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings

5/5

Google

Sarah at Haart on the selling team was great ,she was supportive, she worked hard to deal with any issues as they arose and she was always quick to respond to queries. I would recommend Sarah highly.

Karen · 20 October 2024

Agent replied · 23 October 2024

Dear Karen, Thank you for your wonderful review! We’re glad to hear that Sarah was supportive and quick to respond to your queries. Her dedication truly reflects our commitment to excellent service. We appreciate your recommendation! Many Thanks, haart Estate Agents Team

1/5

Google

still waiting for my stove to be fixed (its been 6-7 months) after asking consistently i asked for compensation and an end to my contract with the rest of the money. still no reply. i have asked 4 times now. first time i asked was last month

Saif · 29 December 2025

Agent replied · 31 December 2025

Thank you so much for taking the time to leave Georgina a lovely 5* Google review! We really appreciate it. haart lettings

5/5

Google

Ida was amazing. super professional and friendly, giving me all the advice i needed & setting me on the right path for the future. would 100% recommend using Haart for any first time buyers / renters ☺️

Paige · 16 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a review, we are glad you are happy with our service - Ida, Haart Bristol Property Management

5/5

Google

This is my first time I came to the UK, when I was worried about how to find a place to rent a house, Thomas helped me. He knew that my English was not very good, and he would explain it to me slowly. After knowing my requirements, he found a suitable house for me, he is kind and handsome, highly recommended

Terrence · 3 May 2023

Agent replied · 30 September 2023

Hi Terrence Thank you so much for leaving Thomas such a lovely 5* review. We are so glad that you appreciated his patience and kindness. We all hope you're very happy in your new home. Best wishes Nicola Lewis - haart Lettings Bristol

5/5

Google

Ellie P has shown me around a property twice, where she was friendly and professional but not at all pushy and let me explore the property at my own pace. In between the viewings Ellie has kept in touch via both email and calls which has been appreciated. Thanks Ellie!

Fiona · 22 February 2024

Agent replied · 21 June 2024

Thank you very much for your lovely feedback on Ellie. We're happy that you have received a 5* service haart. Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales

5/5

Google

Great service from Haart. Visited all Letting Agents on Whiteladies road and Haart was the best among them, especially Thomas helped us in arranging a viewing in an hour and went out of his way to drive us to the place for the viewing. Overall great experience!😃

Junaid · 22 April 2024

Agent replied · 21 June 2024

Thank you for your lovely review for Thomas, we're delighted to see you've been happy with his service. Regards, haart Bristol Lettings

5/5

Google

I had a very powerful and compelling experience with Louis. His relationship with me concerning the entire process was super enormous and great. Despite the fact that I couldn’t go for the property viewing due to my tight schedule at work, he was very calm, gentle, and patient with me and also made a thorough video of it and sent it to me to make my decision in that respect. What an immense professionalism and understanding. He respectfully and humbly guided me throughout the entire process from the beginning to the end. He never made the process too cumbersome unlike other agencies but rather made it look too simple, comfortable, understanding, and unstressed. His professionalism was very fantastic and splendid. He never left any stone unturned regarding answering every single bit of question I asked. I would like to use this opportunity, which is very hard to come across because of my personal experience I’ve had with Louis to highly recommend him to anyone looking for a reliable agent for any type of property. I have personally given him a new name (Professor Louis) because he is too friendly, pleasant, reachable, and welcoming in all his dealings. Professor Louis, thank you so very much for your great reception and the extraordinary services you rendered from the beginning to the end of the whole process. God richly bless you.

Samuel · 22 December 2024

Agent replied · 29 December 2024

Dear Samuel Thank you for leaving "Professor" Louis such a glowing 5* Google review! We were absolutely delighted to have found you a home. We wish you every happiness for 2025. Kind regards haart Lettings Bristol

5/5

Google

Wish I could put 10 stars, simply because, Thomas was extremely helpful all the way through, kept us updated, and any questions we had answered, I would highly recommend anyone else trying to rent or buy from Haart Estate ask for Thomas, he’d be more than helpful and most definitely get you moved in no time.

Adrian · 30 September 2023

Agent replied · 28 October 2023

Thank you very much for your glowing feedback on Thomas. We're very happy that you have received a 10 star service! Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings

5/5

Google

Fab service from start to finish. Melissa Chamberlain was a joy to deal with and the whole process on my let had been faultless. Thank you Mel and well done team! Highly recommend

Samuel · 3 December 2024

Agent replied · 10 December 2024

Thank you Sam - We’re so glad to hear that you have a positive experience with Mel. We look forward to a long standing relationship with you! haart property management

5/5

Google

Ida was so helpful and attentive, demonstrating a kind and personable approach towards ensuring our needs were met. I would definitely recommend her in future and come back to her for further advice and support!

Emily · 29 October 2024

Agent replied · 12 November 2024

Dear Emily, Thank you for your kind words! We’re delighted to hear that Ida was so helpful and attentive during your experience. Her personable approach is truly valued, and we’re glad she could meet your needs. We appreciate your recommendation and look forward to assisting you again in the future! All the best, haart Property Management

5/5

Google

Emma was a sweetheart. Helped me see what we could do with the property to get it right and made the effort to understand what I’m after. Great experience

Kate · 18 January 2025

Agent replied · 22 January 2025

Dear Kate, Thank you for your kind review! We’re thrilled to hear that Emma was helpful, professional, and responsive. Your recommendation means a lot to us. We appreciate your feedback and look forward to working with you again! Regards haart Estate Agents

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Questions about haart Bristol

How many reviews does haart Bristol have?

haart's Bristol office has 1,055 reviews across two platforms: 1,042 on Google, 13 on Facebook (across the whole business).

What is haart Bristol's rating?

haart Bristol is rated 4.7 out of 5 across all 1,055 reviews, and 4.7 out of 5 on Google from 1,042 reviews.

Where is haart's Bristol office?

haart Bristol, 755 Fishponds Road, Bristol, BS16 3UP.

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