Trusted Agent profile · Bristol

haart Bristol reviews

4.7

★★★★★ Excellent

1,055 reviews across 2 platforms

755 Fishponds Road, Bristol, BS16 3UP

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haart's office in Bristol, at 755 Fishponds Road, is rated 4.7 out of 5 across 1,055 reviews on two platforms, including 1,042 Google reviews rated 4.7.

Google logo

4.7 / 5

1,042

Reviews on Google

This office

Facebook logo

3.5 / 5

13

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Google

Thomas and the entire team at Haart have been absolutely incredible with helping us find and secure our perfect home. We are so appreciative of how hard they worked to help us overcome some obstacles and they’re dedicated support and guidance through the move. Truly the best experience I’ve had with letting agents . Highly recommend Thomas, Atiyah and Nicole. Thank you ! Bethany.

Bethany · 23 March 2024

Agent replied · 21 June 2024

Hi Bethany Thank you so much! It was definitely worth the work to secure you your new home. We wish you every happiness in your new home. Kind regards Nicola Lewis haart Lettings Bristol

5/5

Google

Thomas Newson Taylor has been amazing in relation to my flat sale. Committed from the start of the process, full of energy and positivity. Great attention to detail throughout and brilliant customer service. Communication is excellent which is imperative when buying or selling a property.

Amanda · 18 January 2025

Agent replied · 22 January 2025

Dear Amanda, Thank you for your kind review. We’re thrilled to hear that Thomas Newson Taylor provided you with excellent service and made your flat sale a smooth experience. At Haart, we pride ourselves on delivering great customer service, and it’s fantastic to know Thomas' dedication and communication made a positive impact. We appreciate your feedback and look forward to assisting you again in the future. Regards haart Estate Agents

5/5

Google

I am a student of University of bristol. As everyone knows the letting market is really crazy this year. I have been searching for a property online since march. So I decided to reach Bristol and resume search in person. I reached there by August 23. I visited almost every letting agency in Bristol. But there were no properties available. It is very difficult to find a property if you are a student. And I came with my 5 year old daughter which made the process even more difficult. That was when i went to Haart agencies Clifton branch. There I met Nicola and Thomas Newson Taylor. They heard our situation very carefully. Took notes and console me. Gave me hope that I will get a place soon. Then on next week Thomas asked me if I could take a property by virtual viewing only. And I said yes. I completely trusted him on the process. He show me the video of a gorgeous 1bhk garden flat. I was very happy. But there were a lot of issues. But Thomas really helped me to get through every barrier.. He was always there for me through out the process . And I secured the property. From my experience Haart letting agencies and especially Nicola and ofcourse THOMAS really turned my life around. Their individual attention to every customer is very appreciable. I have already recommended haart to my friends who are coming with family. And will continue recommending them.. Thank you so much Thomas.. You guys deserve 5 star rating

ABHIRAMI · 10 January 2023

Agent replied

Thank you very much for your feedback. We're happy that you have received a 5* service, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings

5/5

Google

My Partner needed an estate agent to find a tenant and manage his property. With such a busy life Schedule, we are amazed at how quick, efficient and stress free this process was, all thanks to Melissa Chamberlain. She is an asset to Haart Lettings and we could not have done this without her. She went above and beyond to ensure this transaction ran as smooth as possible, updating us constantly along the way and taking full control of managing everything needed in preparation for Tenants to move in, whilst remaining professional and friendly to keep us at ease. We cannot be happier with the service from her and definitely recommend to anyone looking for a stress free let for their property.

Rochelle · 11 December 2022

Agent replied

Hi Rochelle Thank you so much for taking the time to leave Melissa a lovely 5* review. We are delighted that you're happy with the service she has provided. Kind regards haart Bristol Property Management

5/5

Google

As a Tenant looking for the right place to call a home has been a Herculean task. But meeting Nicola was just a divine leading, to sum it up Nicola our Agent is too much for a Human, she’s an Angel. Very professional and thorough. Following you through the process, giving feedbacks and guidance.We got what we have been looking for - beautiful new start in a beautiful home. My Family and I owe it all to Nicola Lewis at Haart.

Joy · 11 December 2022

Agent replied

Hi Joy What an absolutely delightful 5* review for the service we gave. I'm so happy to have been able to help you and your lovely family. We wish you every happiness in your new home. Kind regards Nicola Lewis Senior Branch Manager haart Lettings Bristol

5/5

Google

I had an exceptional experience with Thomas. He impressed us with his speed in finding the perfect home, and his communication was impeccable. He made sure we were well-informed at every step. I can't recommend Thomas highly enough. If you want an agent who's efficient, attentive, and treats your search with care, Thomas is your guy! We are grateful to Thomas for helping us find our home. Thanks again!

Ferhat · 21 October 2023

Agent replied · 28 October 2023

Hi Ferhat Thank you for leaving such an exceptional review for Thomas. Isn't he great?! Kind regards haart Lettings Bristol

5/5

Google

Great experience! Michael was super helpful and easy to talk to. Made the viewing really smooth.

P · 22 November 2025

Agent replied · 22 April 2026

Dear PH, Thank you for your great feedback! We're glad Michael made your viewing smooth and helpful. We're here if you need anything else. Regards, haart Estate Agents

5/5

Google

We have been working with agencies all over the UK for over six years, buying property. We have to say that Haart Bristol has provided the best communication and service so far! Oliver and Adrian were very friendly, professional, and gave us their best attention regarding the property we were viewing. We want to express our huge thanks to the team. Thank you! Ana and Vitor

Ana · 23 December 2023

Agent replied · 21 June 2024

Thank you very much for your feedback. We're happy that you have received a 5* service from Adrian & Oliver, Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales

5/5

Google

I've let my property in Bristol through Haart for many years and I'd highly recommend Nicola and her team. They provide an excellent service, going over and beyond what is expected of a lettings agent and have consistently found great tenants for my property. Nicola makes the process really simple and I know that the the house and the tenants are in very capable hands! Any issues that arise during the course of a tenancy are quickly communicated and resolved.

Niamh · 11 November 2022

Agent replied

Hi Niamh Thank you so much for your lovely review and for recognising what we do for you. It's very much appreciated. Always happy to help. Kind regards Nicola Lewis Senior Branch Manager haart Lettings Bristol

5/5

Google

After months of no luck searching for a place to live in Bristol, Nicola Lewis went out of her way to ensure that me and my friends finally found a place that suited us perfectly. She was a warm and vibrant character, that made us feel like we were in safe hands and we couldn’t appreciate her work and dedication to helping us enough! Exceeded all of our expectations as an agent and we would highly recommend going to her!!

Lois · 11 November 2022

Agent replied

Hi Lois. I'm so thrilled to have been able to help you. As well as being able to pass referencing, finding lovely tenants is key for my landlords. I hope you're very happy in your new home. Kind regards Nicola Lewis - haart Lettings Bristol

5/5

Google

Thomas and Nicola have gone above and beyond from the moment i clicked for details on the property.Thomas called me and arranged a viewing within hours and showed me the property himself. He was professional and enthusiastic about the property, he answered every question i had and more very knowledgeable about the property and what he didn’t know he called me back within an hour of the viewing. I did have a few problems with my end of things but nothing has been to much trouble dealing with issues at every crossroad also supporting me as its been an emotional time. I had to pop into the office at one point and Nicola treated me like a friend with compassion and was very caring towards my needs and issues and gave me some very kind words. Thomas has been at the end of the phone every step of the way with the same compassion and care. I wouldn’t be collecting the keys to my fresh start today if it wasn’t for these 2 very special people. I cant thank them enough. I would 100% recommend them and if i need to again i would seek their help. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Jane · 11 November 2022

Agent replied

Hi Jane Is was our absolute pleasure to be able to find you somewhere perfect to live and in doing so support you emotionally where we could. Thank you for the 10 stars! We hope you're very happy in your new home. Best wishes Nicola & Thomas haart Lettings Bristol

5/5

Google

Archie has been a super helpful person. His knowledge and pleasant personality with a very good easy going telephone manner has helped him shine during the in depth conversations about market trends, pricing of houses and keeping up with cost of living that effects house sales. I would most certainly recommend Archie to friends or family with confidence that would go ‘the extrai mile’ to give personal customer satisfaction. It been a pleasure to have known Archie

Eric · 9 February 2023

Agent replied

Hi Eric, thank you for your wonderful review of Archie Foord. Please let us know if there is any further assistance we can provide. Haart Bristol Sales

5/5

Google

We rented a property with Haart for a year and a half and they were absolutely brilliant. All staff were responsive and professional, and took time to get to know us. In particular, Nicola, Ida and Thomas were really helpful and made the whole experience positive. Nicola was absolutely lovely and helped us secure the property quickly, and even a year down the line remembered who we were. Ida and Thomas were great at helping us move out, and got our deposit back to us quickly.

Millie · 12 October 2022

Agent replied

Thank you very much for your feedback. We're happy that you have received a 5* service from Ida, Nicola and Thomas Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management & haart Lettings

5/5

Google

I recently had a valuation from Sam Pugh at Haart. Sam had excellent knowledge of our property as well as the local and wider property market. I was really impressed with Sam's professionalism and the level of detail he demonstrated when explaining how the valuation was determined. Sam is clearly a very experienced and capable agent who was able to provide us with honest and straight forward advice on a number of subjects. I would not hesitate to recommend to friends and family. Thanks again Sam for all your help.

Oliver · 12 October 2022

Agent replied

Mr White, thank you so much for taking the time to write this review. We are delighted to hear of the service Sam has given, please do let us know if we can be of any further help. Haart Bristol.

5/5

Google

I cant thank everyone at haart enough in moving into our lovely home in Bristol enough, every step of the way Thomas has been so supportive and helpful and I can't thank him enough for his enthusiastic and friendly approach, (our first rented property too!) The professionalism and efficency the company works at is amazing and everything they do is done really well. Thanks again Thomas, Byron and Frankie

Byron · 9 September 2023

Agent replied · 30 September 2023

Hi Byron & Frankie Thank you so much for leaving Thomas such a wonderful 5% review. He's such a superstar! We hope you're very happy in your new home. Kind regards haart Lettings Bristol

5/5

Google

I use Haarts as a letting agent so cannot comment on the sales side but Ida Matczak is great, she is easy to get hold of & sorts any problems out in an efficient & timely manner. It's great to have someone I can trust to sort any issues, thanks Ida!

Simon · 19 August 2024

Agent replied · 26 August 2024

Thank you for taking the time out of your day to leave Ida a wonderful 5* Google Review! We are so pleased to hear you have been happy with her service. Warm regards, haart Bristol Property Management

5/5

Google

On behalf of my son we rented a property with Haart for a year. Nicola Lewis was our main contact and she has been absolutely brilliant from day one. Nicola helped us to immediately secure the property, paying attention to every detail. Throughout the whole process Nicola has been helpful, caring and very professional. We also liaised with Thomas and he too has been very supportive and keen to help. I am very happy to recommend Haart.

Sandra · 11 November 2022

Agent replied

Hi Sandra Thank you so much for taking the time to recognise how hard we work - it really is appreciated. As always, if you need anything then please let us know and we'd be happy to help. Kind regards Nicola Lewis - haart Lettings Bristol

5/5

Google

Sarah was incredibly helpful and understanding when I first went to view the property of which I’d later go on to have my offer accepted on. It was like she couldn’t do enough! Hoping to complete at the start of the new year

Louis · 3 December 2024

Agent replied · 10 December 2024

Thank you for your kind review! We're so glad Sarah could assist you and that your offer was accepted. Wishing you all the best for completing in the new year. If you need anything, don’t hesitate to reach out! Best regards, haart Estate Agents

5/5

Google

As a tenant I’ve been renting a property in Bristol for several years now and I’ve been in such safe hands with the team at Haart, specifically Ida! We are extremely grateful for her attentive and considerate nature, she has strongly influenced our decision to continue the tenancy as we know we can always rely on her to sort out any issues or queries we may have. Thank you Ida for everything you’ve done for us!

Jono · 11 November 2022

Agent replied

Thank you very much for your glowing review for Ida! We're so happy to hear that you have received a 5* service from haart, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management

5/5

Google

I have dealt with Haart from buying a flat through to renting it out and can honestly say I have complete trust in them and doubt I would go to anyone else! Their continuity is outstanding, particularly Nicola Lewis who remembers all the small things and takes out all the stress for me. She definitely goes above and beyond to do everything she can for you, such as when my father died in 2018 just before getting new tenants in, she took the load completely off me and sorted everything out in my absence. No question is too small or silly, I feel safe in their hands.

Nicky · 15 May 2022

Agent replied

Hi Nicky Thank you so much for taking the time to write such a gorgeous review. Trust is so important. It's lovely that we've developed that relationship over the years. Thank you again Kind regards Nicola Lewis - haart Lettings Bristol

5/5

Google

I have nothing but good things to say about this branch. My experience so far with Ida and Mel has been great. They have always been, not just friendly and professional, but faultless and truly go the extra mile. Highly recommend

Niki · 15 December 2024

Agent replied · 28 October 2023

Thank you for leaving a kind review! -, Haart Bristol Property Management

5/5

Google

I had the privilege of Alison Brussow selling my beloved home before she moved to haart. Her passion, commitment and attention to detail made the process so easy to navigate. I would recommend her as an agent. She helped us have a stress free sale. Thank you Alison!

Mandy · 27 July 2024

Agent replied · 26 August 2024

Hi Mandy. Thank you so much for leaving a fantastic 5-star review for Alison! We're thrilled to hear that she provided you with superb service. Your satisfaction is our top priority, and we're glad that Alison met your expectations in all areas. Kind regards, haart Estate Agents Bristol

5/5

Google

My first rented property was with haart and they made it so much easier than I thought it would be. I’d especially like to thank Thomas for being so friendly and helpful and for finding us a property so quickly as we rung up and got a viewing on the same day! Life saver! Thank you so much haart estate and letting agents!

Francesca · 16 September 2023

Agent replied · 30 September 2023

Hi Francesca Thank you for leaving us and Thomas in particular a lovely 5* review. We want you to know how much we appreciate it. Kind regards haart Lettings Bristol

5/5

Google

This is my first time renting out a property through a letting agent and as I live 3 hours away from my property it is important that I am able to trust my property manager to take care of things. Ida is responsive, professional, friendly and efficient, and I highly recommend her. I also had contact with Nicola and Thomas who are enthusiastic in what they do and found me suitable tenants quickly.

Rachel · 11 November 2022

Agent replied

Hi Rachel Thank you so much for finding the time to write a 5* review. We're so happy that you're pleased with service that we are giving you in managing your property. Best wishes haart Lettings Bristol

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Bristol

How many reviews does haart Bristol have?

haart's Bristol office has 1,055 reviews across two platforms: 1,042 on Google, 13 on Facebook (across the whole business).

What is haart Bristol's rating?

haart Bristol is rated 4.7 out of 5 across all 1,055 reviews, and 4.7 out of 5 on Google from 1,042 reviews.

Where is haart's Bristol office?

haart Bristol, 755 Fishponds Road, Bristol, BS16 3UP.

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