Trusted Agent profile · Bristol

haart Bristol reviews

4.7

★★★★★ Excellent

1,055 reviews across 2 platforms

755 Fishponds Road, Bristol, BS16 3UP

Part of haart, see every office.

haart's office in Bristol, at 755 Fishponds Road, is rated 4.7 out of 5 across 1,055 reviews on two platforms, including 1,042 Google reviews rated 4.7.

Google logo

4.7 / 5

1,042

Reviews on Google

This office

Facebook logo

3.5 / 5

13

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Google

We changed estate agents to Haart and found a much better positive attitude with many more viewings than we had with the previous agents. Our main contact at Haart is Ellie Powell and she has been amazing, very friendly, being prompt and efficient in her knowledge of our property, always keeps us updated of feedback, always happy to help sort out any query and she also did a great negotiation on an offer put forward to get us the best possible price - Thank you Ellie for all your help. In addition to the above review I'd also like to mention Thomas Newson-Taylor who has been on the ball with everything keeping in contact and helpful with information. Thank you both again and hopefully it will all lead to a smooth ending. Sue Newberry

Sue · 27 July 2024

Agent replied · 21 June 2024

Thank you for taking the time out of your day to leave Ellie a 5* Google Review. Thank you kindly. Warm regards, haart Sales Bristol

5/5

Google

I had a fantastic experience working with Ms. Georgina Hammon at Haart. From the moment I contacted them about a letting property, Ms. Georgina Hammon was incredibly helpful, professional, and responsive. They guided me through every step of the process, answering all my questions and providing valuable insights. Ms. Georgina Hammon made the entire process of finding and securing a new home seamless and stress-free. Their dedication to ensuring I found the perfect place was evident in their attention to detail and prompt communication. I highly recommend Ms. Georgina Hammon and Haart to anyone looking for a new home. Their exceptional service and commitment to their clients are truly commendable. Thank you, Ms. Georgina Hammon, for all your help!

Krishna · 27 July 2024

Agent replied · 23 October 2024

Thank you so much for your kind review for Georgina in our lettings department.

5/5

Google

As first time buyers, we felt a little overwhelmed jumping into the house buying world! Thomas made us feel very relaxed about everything and was really informative about all the properties. He also went out of his way to show us other properties that we hadn’t considered yet and spent a lot of time talking with us to find out what we liked / didn’t like so he could do more research for us. He was happy to answer all of our questions and made us feel like no question was a silly one! It was very refreshing to talk to someone who was not pushy at all and let us take all the time we needed! Thank you very much Thomas! Hoping we can work together some more to find something perfect for us :)

Chloe · 27 July 2024

Agent replied · 26 August 2024

Hi Chloe, Thank you for your wonderful review! We're thrilled to hear that Thomas was able to make your first home-buying experience relaxed and informative. It's great to know he took the time to understand your preferences and was happy to answer all your questions. At haart, we strive to provide a supportive and pressure-free experience for our clients. We're excited to continue working with you to find your perfect home. Please don't hesitate to reach out if you need any further assistance.

5/5

Google

I was really impressed with how the team listened to my needs and wants and only contacted me with properties that were appropriate to these needs. Ellie Powell has been professional and attentive and has shown me around properties which matched my needs and expectations. She has kept in regular contact and put me in touch with Luke for a full financial review soon. Ollie gave me fantastic feedback When he and Thomas came to my home for a valuation. He took his Time and listened intently to my current situation and the plans i have for my property. He also gave me great guidance with regards to adding value and whether this would be a beneficial financially when it comes to selling my house and if there would be more or less interest from potential buyers if i put my renovation plans into action. I have been extremely pleased with Haart clifton and their overall professionalism and understanding of my individual needs. I wouldn’t hesitate to recommend them, especially this branch and the afore mentioned employees. They are a Credit to the company and themselves. Thanks to you all

J · 27 July 2024

Agent replied · 26 August 2024

Hi Jane, Thank you so much for your amazing 5-star review! We're thrilled to hear you had such a great experience with the Haart team. Your kind words truly mean the world to us. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Haart Estate Agents!

5/5

Google

Sometimes being a landlord is not easy, especially when it comes to the admin side; such as inspections, repairs, renewing tenancies or even starting new ones. Ida has been there to provide support and assistance throughout all of these scenarios which has relived me of any concerns or worries. I did not need to panic as I knew everything would be organised and dealt with in the correct manner. Many thanks and much appreciated

David · 17 October 2024

Agent replied · 23 October 2024

Dear David, Thank you for sharing your experience! We’re so glad to hear that Ida has been a reliable source of support throughout your journey as a landlord. Managing the admin side can indeed be challenging, and it’s great to know that she has helped alleviate your concerns. Your appreciation means a lot to us, and we’re here to assist you whenever you need. Thank you for trusting us! Best wishes, The haart Property Management Team

5/5

Google

I recently had the privilege of working with Thomas from Haart Lettings while searching for a rental property. Although I ultimately found a property through another agent, Thomas’s involvement in the process left a lasting impression on me due to his exemplary professionalism and kindness. Right from the beginning, Thomas really stood out because he knew so much about the local rental market and genuinely cared about figuring out exactly what I was looking for. He was always polite and patient, carefully listening to my concerns and providing thoughtful advice and guidance every step of the way. It’s rare to encounter someone with such dedication and kindness, and though I did not end up renting through him, I believe Thomas deserves recognition for his exceptional conduct and professionalism. I would highly recommend Thomas to anyone in need of guidance through their property rental journey, as his expertise and considerate nature truly make him stand out in the field.

Amrutha · 22 May 2024

Agent replied · 21 June 2024

Thank you for your review Amrutha! It's very kind of you to take the time to leave a 5* Google review for us. Kind regards haart Lettings Bristol

5/5

Google

Nicola and her team (Thomas & Atiyah) were extremely helpful in getting a new tenant for our property. They were very approachable, friendly and ensured the communication was crisp and clear which made the process very quick and easy. They went the extra mile and made sure the property is marketed aggressively and schedule maximum viewings. We highly recommend Nicola and her team to others who are looking to let their property.

Anilkumar · 23 September 2024

Agent replied · 23 October 2024

Hi Anil Thank you so much for leaving us such a wonderful 5* review. It was a pleasure dealing with you as a landlord and being able to negotiate a rent in excess of your expectations. Kind regards Nicola Lewis - haart Lettings Bristol

5/5

Google

Oliver Oswin from Haart Estate Agents Whiteladies rd Clifton BS8 2QQ was extremely helpful when handling the selling price and sale of my property. He was polite, knowledgeable and contactable during every stage of the sale process. He kept me informed and explained everything to me personally. His character and kind considerate nature was extremely important to me. I would highly recommend Ollie Partner Marketing consultant to anyone who is looking to sell/buy a property. Thank you Ollie and your colleagues at Haart 104Whiteladies rd Clifton Bristol BS8 2QQ

Liz · 22 April 2024

Agent replied · 21 June 2024

Thank you kindly for your feedback and 5* review for Oliver and his service! We wish you the best moving forward. Kind Regards, haart Sales Bristol

5/5

Google

I had the pleasure of working with Thomas and I can't say enough positive things about him! From the moment we started our house hunting journey, Thomas went above and beyond to ensure that every aspect of the process was smooth and stress-free. Not only is Thomas incredibly knowledgeable about the local real estate market, but he also took the time to understand my specific needs and preferences. He patiently listened to my concerns and provided valuable insights and guidance throughout the entire process. What sets Thomas apart is his genuine kindness and willingness to help. He was always available to answer any questions I had, and he consistently went the extra mile to ensure that I found the perfect home. His professionalism and dedication to his clients are truly commendable. He even drove me to one of the viewings. In addition to being a fantastic real estate agent, Thomas is also a pleasure to work with on a personal level. His friendly demeanor and positive attitude made the entire experience enjoyable, and I felt like I was in good hands every step of the way. Thank you, Thomas, for all your hard work and dedication!

Saloni · 22 April 2024

Agent replied · 21 June 2024

Hi Saloni What a wonderful 5* review to leave Thomas. Thank you so much. Kind regards haart Lettings Bristol

5/5

Google

Lilly is the best representative of Haart she is very helpful throughout the whole process i recommend everyone should contact with her for smooth moving

Syed · 20 February 2026

Agent replied · 20 March 2026

Hi Sayed Thank you so much for taking the time to leave Lily such a lovely 5* Reviews. We hope you're very happy in your new home. Kind regards haart Lettings Bristol

5/5

Google

Haart in Whiteladies Road is The Best Estate Agents. The professional and courteous consideration given to us could not have been better. All of the staff are very helpful. Our completion day was made as straightforward as possible with personal assistance from both Adrian Painter and Thomas Newson Taylor. I strongly recommend that you come to Haart to buy or sell your property.

Brian · 8 January 2025

Agent replied · 22 January 2025

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with Haart. Adrian Painter and Thomas Newson Taylor are true assets to our team, and we're thrilled that their support made your completion day as smooth as possible. Your recommendation means a lot to us, and we truly appreciate your kind words. Wishing you all the best and look forward to assisting you again in the future! haart Estate Agents Team

5/5

Google

Thanks to Thomas Taylor for visiting us at our property for valuation, he was extremely informative, talked us through the process and provided us with everything we needed to know. Thank you.

Luke · 17 December 2025

Agent replied · 31 December 2025

Dear Luke, Thank you for your kind feedback. We’re pleased to hear Thomas was informative, explained the process clearly, and provided everything you needed. We’ll be sure to pass your comments on to him. Regards, haart Estate Agents

5/5

Google

We've dealt with many state agents but nothing came close to the amazing experience we had with Haart. A state agent (called Thomas Newson Taylor) came over to see our home and he was extremely professional, helpful and well prepared to give us great advice. We would definitely recommend this service to anyone who asks. A special thanks to Thomas, as he was very friendly and experienced.

Mary · 5 November 2024

Agent replied · 12 November 2024

Dear Mary, Thank you for your kind words! We’re thrilled to hear you had a positive experience with Thomas and our team at haart. Our goal is to provide professional, friendly service, and we’re glad we met your expectations. We truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future. If you have any questions or need further assistance, please reach out! Best wishes, Bristol haart Estate Agents

2/5

Google

My experience with Haart Estate Agents left much to be desired. As a tenant searching for a room, I was initially optimistic when viewing a property with them. However, the reality was far from satisfactory. Firstly, the initial moving date of the 22nd was repeatedly pushed back due to the landlord's lack of readiness with furniture. This lack of preparedness resulted in an extended delay until the 1st. Secondly, the communication from Haart was minimal at best. I was left in the dark for extended periods, unsure of when I could finally move in. Most concerning was their attempt to get me into signing the contract despite glaring issues with the property. There was no hob to cook on, the fridge was unacceptably dirty, and there was a complete absence of furniture to sleep on. The extra star was really due to them at least trying to find somewhere else in the days notice before move in. In summary, my experience with Haart Estate Agents was characterised by disappointment, lack of communication, and an attempt to overlook significant issues with the property. I caution fellow tenants to be wary when dealing with this agency.

K · 23 March 2024

Agent replied · 21 June 2024

Hi Firstly we are sorry for your experience. It is always our intention to provide a 5* service and it's always disappointing when we fall short of expectations. As I know you appreciate, the landlord, in this instance, was very slow in getting the property ready despite many regular chases and many broken promises. It became apparent despite these regular chases that the property would not be ready to the standard that we were promised and expect. It was because of this that we made the difficult decision that we could no longer move you in. At no time was the tenancy agreement released for you to sign. I am sorry that you felt that the communication wasn't adequate. We do take that onboard and apologise for that. Thank you for appreciating that we did work hard to try and find alternative accommodation for you but unfortunately the properties we found weren't suitable for you. We wish you all the very best. Kind regards haart Lettings - Bristol

5/5

Google

While looking to buy a property I have contacted many agents in Bristol. Haart's on White Ladies road stand out for me. A new member of staff was unsure about some of the information I needed. I was impressed that she put me through to a more senior colleague. Ellie Powell was incredibly helpful and knowledgeable. My situation was slightly out of the ordinary and I thought they wouldn't be able to help me. However, she found a solution and went above and beyond to ensure I could view the property I was interested in. I was very impressed by her professionalism but mostly what really mattered was her kindness and can do attitude. Thank you.

Jane · 23 March 2024

Agent replied · 21 June 2024

Thank you very much for your lovely feedback on Ellie. We're happy that you have received a 5* service haart. Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales

1/5

Google

Extremely disappointed with the service from Haart Estate Agents. My family booked two separate viewings, and on both occasions the agent failed to show up. The latest appointment was today, and we were left waiting for almost 50 minutes with no one there to meet us. This is simply unacceptable and shows a complete lack of professionalism and respect for people’s time. The agent responsible was Joseph. If appointments cannot be honoured, customers should at least be informed in advance instead of being left waiting. I hope this review helps others know what to expect before choosing this branch.

Rodrigo · 8 August 2026

5/5

Google

Brilliant, Effective and very Professional Estate Agents. I've used multiple Estate Agents in Bristol over the last fifteen years as both a tenant and more recently as a buyer and then a seller. Haart are by far the best. If you live on the south-side of town don't let their location on the north side of town put you off. Adrian and Ellie were brilliant and Josh and Thomas were behind the scenes making things happen too in a busy, professional office. 5 STARS. If you're looking for an estate agent - give them a call.

AAFDA · 22 February 2024

Agent replied · 21 June 2024

Thank you very much for your lovely feedback on the team. We're happy that you have received a 5* service haart. Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales

5/5

Google

Emma Warren was amazing, answered all my questions and stopped at nothing to make sure my experience was smooth and easy. I had many doubts about moving into the area so I asked her about the ease of commuting and she reassured and showed me all travel options taking into consideration cost and time commuting. Could not recommend enough

Harry · 16 January 2025

Agent replied · 22 January 2025

Dear Harry, Thank you for your kind words! We’re thrilled to hear how helpful Emma Warren was in addressing your questions and ensuring a smooth experience. We’ll be sure to pass on your feedback, thank you for recommending us! Regards haart Estate Agents

5/5

Google

Working with Nicola was an absolutely fantastic experience - a true example of going above and beyond to ensure perfect customer satisfaction with a personal touch! She felt more like a friend (/fairy godmother) throughout the experience, removing any feelings of anxiety in an unusual time for myself and Jason, and we couldn't be happier with the outcome. I cannot thank Nicola enough. What a beautiful human. A huge thank you to Thomas as well who went out of his way to ensure comfort, professionalism, and kindness. Thank you so so much - you're amazing people. Just to update: working with Shannon has been wonderful. She is very caring and kind and always on the ball with requests and emails! Thank you so much for everything.

LW · 23 January 2024

Agent replied · 21 June 2024

Thank you so so much for such a lovely 5* review. Honestly it was my absolute pleasure. I'm so happy that we were able to secure the perfect property for you and hope you're very happy in your new home. Kindest regards Nicola & Thomas - haart Lettings Bristol

5/5

Google

Haart, and in particular Nicola Lewis, has been very professional during the entire process of letting my property. Nicola demonstrated great knowledge of the local market and a real desire and passion to provide the best service possible. Both the marketing stage of the property and the letting service have been very efficient, effective and of the highest professional standards. I would highly recommend them.

Thomas · 2 October 2024

Agent replied · 23 October 2024

Thank you so much for leaving Nicola such a great 5* Google review as a landlord. She really is an expert on the Bristol market. It's so nice that she is appreciated so highly by you. Kind regards haart Lettings Bristol

5/5

Google

Working with Ellie Powell at this estate agency was an absolute delight. Ellie's efficiency and professionalism made my home-buying experience seamless. From the initial consultation, Ellie was attentive, detail-oriented, and ensured a smooth process. What impressed me the most was her proactive communication and dedication to client satisfaction. Ellie went above and beyond to address my concerns promptly, making the entire journey stress-free. I highly recommend Ellie Powell and this agency to anyone in search of a reliable and knowledgeable real estate professional. Thank you, Ellie, for your outstanding service and for helping me find my dream home! :)

Yang · 9 December 2023

Agent replied · 30 December 2023

Thank you very much for your wonderful feedback! We're happy that you have received a 5* service from Ellie. Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales

5/5

Google

Our experience with Haart Lettings has been truly exceptional! They’re all so kind and thoughtful, a real human to human experience encased in years of experience and professionalism. One of the stand out agents was Tom, who went above and beyond in assisting us to find suitable properties. I cannot recommend him enough, especially with regards to Lettings, he accommodated our situation so mindfully and was a great person to work with! He’s an active undertaker of rental hunting, and the best agent I have come across in my 7 years of renting. Thank you so much Haart!

Mia · 23 November 2023

Agent replied · 25 November 2023

Hi Mia Thank you so much for leaving such a glorious 5* review for us and Thomas in particular! If you need anything going forward you just have to ask. Kind regards haart Lettings Bristol

5/5

Google

Dealt with Thomas recently and he’s been brilliant, always there for advice and to answer any issues

Tom · 27 February 2026

Agent replied · 20 March 2026

Dear Tom, We’re so pleased to hear that Thomas has been such a great support for you. Regards, haart Estate Agents

5/5

Google

My interaction with Thomas was truly exceptional. His remarkable speed in discovering the perfect home and his impeccable communication left a lasting impression on us. He consistently kept us well-informed at every stage of the process. I wholeheartedly endorse Thomas - if you desire an agent who is not only efficient and attentive but also treats your search with the utmost care, Thomas is the person for you! We extend our heartfelt gratitude to Thomas for guiding us in finding our new home. Thank you once again!

Doga · 25 October 2023

Agent replied · 21 June 2024

Hi Doga Gosh! What a wonderful review for our lovely Thomas. We hope you're very happy in your new home. Kindest regards Nicola Lewis - haart Lettings Bristol

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Questions about haart Bristol

How many reviews does haart Bristol have?

haart's Bristol office has 1,055 reviews across two platforms: 1,042 on Google, 13 on Facebook (across the whole business).

What is haart Bristol's rating?

haart Bristol is rated 4.7 out of 5 across all 1,055 reviews, and 4.7 out of 5 on Google from 1,042 reviews.

Where is haart's Bristol office?

haart Bristol, 755 Fishponds Road, Bristol, BS16 3UP.

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