Every review we hold for the Bristol office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had to find a new property on short notice, and I was very pleased to deal with the very professional Lily Kavanagh. Lily was very responsive, and found me the best home! Dealing with a new rental in a foreign country can be quite daunting, but Lily helped enormously. You will be well served with this team.PositiveResponsiveness, Quality, Professionalism
Lesley · 20 June 2021
Agent replied · 19 June 2024
Dear Lesley
Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip Lettings. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleKizzy was very friendly, polite and professional. She was really helpful finding us a new house to rent and very patient with all my questions. She made the process really easy for us!
Kim · 20 February 2024
Agent replied · 19 June 2024
Dear Kim Dunkley Longhurst
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI enquired about a flat and was forwarded to Stevie. She was very helpful and patient. She went above and beyond to help me with securing a new flat. Even recommended me with alternative properties to meet my needs. Will defiantly be using them again in the future. Thank you Stevie.
Ali · 30 July 2022
Agent replied · 30 July 2023
Dear Ali,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleStevie has been absolutely brilliant during the process of renting out my property. Proactive, always quick to reply and willing to go the extra mile to help get things done. Stevie and Gibbs have been a great help throughout the whole process. Thank you!
Jonny · 2 March 2023
Agent replied · 30 July 2023
Dear Jonny
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCan I just give a massive shout out to Danielle. We have had a pretty awful end to our tenancy and I became very frustrated with our ex landlord. However Danielle has been very helpful, bending over backwards to do as much as she possibly could and really listening to me even when I was distressed. Thank you Danielle for always being helpful and kind!
Michelle · 8 July 2018
Agent replied
Dear Michelle - Thank you for taking the time to review Gibbs Gillespie Ruislip letting agents. We're pleased to hear that you were happy with our service and appreciate you sharing your feedback. Kind regards, Paul Gillespie
★★★★★ 5/5
GoogleKizzy has been really helpful with my recent property search. I cannot speak highly enough of her exceptional service and professionalism.
Kishok · 3 August 2024
Agent replied · 24 August 2024
Dear Kishok,
Thank you for your fantastic review! We're so glad Kizzy could support you.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleStevie did an awesome job! She was so efficient, super willing to help and helped me get the flat I wanted! I’m really grateful to her and also for her support afterwards in terms of once the offer goes through and what to do next etc Thank you Stevie!
Ana · 30 July 2022
Agent replied · 30 July 2023
Dear Anna,
We appreciate your positive review about your recent experience with us .
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating.
Many Thanks Sarah
★★★★★ 5/5
GoogleI've been looking for a 1 bed property for almost 6 months and I've finally found one within my budget and most of other requirements I had. Eimer was my main point of contact, always very professional and helpful. Gibs Gillespie Ruislip has professional and reassuring procedures in place that made the signing process smooth.PositiveResponsiveness, Professionalism
Viktorija · 20 June 2021
Agent replied · 19 June 2024
Dear Viktorija Jasiuleviciute,
Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Lettings team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI rented my apartment from overseas. Leonie was very helpful and friendly. She helped me in the process by communication through email and video call. She replied my email almost instantly. Now, I moved into my new home and was happy to live in it. Thank you, Leonie.
Yuk · 30 July 2022
Agent replied · 30 July 2023
Dear Yuk
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleA big thank you to Ellie Parslow on all her help and efficient communication with letting out my property. She and the team have worked tirelessly on booking viewings and finding a new tenant. Always cheerful and hard working and kept me updated at all times...thank you Ellie!
Michele · 30 July 2022
Agent replied · 30 July 2023
Dear Michele,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy boyfriend and I have recently rented a property through Gibbs and we have been really pleased with the service. Eimer Carolan, in particular has been really outstanding. She has been incredibly helpful and always available to talk to should we any assistance. I would definitely recommend Gibbs for other renters x
Kirby · 10 December 2021
Agent replied · 9 December 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleFirst time renting so I was thrown in the deep end with it all, so a massive Thankyou to Leonie who guided us through it step by step. She did a great job in replying to all my emails no matter how little or daft they was and made this a really good experience for us would also like to thank Chloe aswel who also helped massively on the way great job and would highly recommend once again thanks.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 20 June 2022
★★★★★ 5/5
GoogleLovely people, very professonal!
I recently moved and rented a property from Gibs Gillespie. Eimer Carolan has been exceptional and has helped me through every stage! She took on every bump and made the transition to this new property smooth and straightforward for me.
Definitely recommending if you are searching for a property in their area!
Marjam · 3 February 2021
Agent replied · 30 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleStevie was absolutely brilliant. She did an amazing job helping my family to get our property even though it was a tedious process with letting hub. She's indeed a superstar
Malissa · 22 December 2023
Agent replied · 19 June 2024
Dear Malissa Fletcher
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleStevie and the Lettings team were brilliant at helping us find a property to rent. They were speedy and assisted us through every phase of the process. Thank you Stevie!
Dan · 22 December 2023
Agent replied · 19 June 2024
Dear Dan Lee
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeonie has been very helpful with all our enquires during letting out process. She’s was always there whenever we needed her, responding to our questions very promptly. Overall I’m very happy with Leonie assisting in the letting process.
Olga · 31 May 2023
Agent replied · 30 July 2023
Dear Olga Kepa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleEllie was a very kind and friendly agent. She arranged the viewing and provided information in a professional but friendly manner. Not this time, but I hope our next house will be found by her and I’d love that
Ezgi · 1 April 2023
Agent replied · 30 July 2023
Dear Ezgi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy experience with GG-Kizzy Horwood has been nothing short of exceptional. They played a crucial role in helping me find the perfect rental property and made the onboarding process incredibly smooth.
Parth · 29 October 2023
Agent replied · 26 November 2023
Dear Parth Patel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently rented my property through Gibbs Ruislip. Outstanding service, very professional and efficient! Especially I would like to thank Charlotte, very helpful, quick response to my queries and swift actions to my requirements, made a stressless experience for us throughout the whole process. Highly recommend!PositiveQuality, Professionalism
Lynn · 20 June 2022
Agent replied · 19 June 2024
Dear Lynn,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMainly dealt with Lily Kavanagh who was really helpful initially and then, when there were (small) hiccups, she was very responsive and quick to sort out any potential problems. She really ensured my move was as smooth as possible and was personable, knowledgeable and enthusiastic. Thanks very much LilyPositiveResponsiveness, Quality, Professionalism
Master · 25 August 2021
Agent replied · 30 July 2023
Dear Master Mind,
Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip Lettings. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleCharlotte Stead at the Ruislip branch has been exceptional in how she handled an obstacle in our situation. She was professional, patient and highly efficient in how she found a resolution. I would highly recommend her and the Ruislip branch as when processes do not go smoothly, or problems occurs, they will resolve it at their best and to the client's needs. Thank you
Baljit · 27 July 2024
Agent replied · 24 August 2024
Dear Baljit Ahluwalia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy boyfriend and I have recently rented a property through Gibbs and we have been really pleased with the service. Eimer Carolan, in particular has been really outstanding. She has been incredibly helpful and always available to talk to should we any assistance. I would definitely recommend Gibbs for other renters x
Kirby · 19 March 2021
Agent replied · 30 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleLeonie was super helpful and speedy to reply to all our questions, went above and beyond for us to revisit the place for complementary questions! Thank you so much Leonie, and looking forward to moving into our beautiful new place
Emilie · 2 December 2022
Agent replied · 30 July 2023
Dear Emilie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI dealt with Stevie who helped me and my wife with renting a property. She was amazing and made everything a really smooth process. I really appreciate all the help she gave me and my wife! I would 100% recommend her! 🙏🏿 …
Ahmed · 30 July 2022
Agent replied · 30 July 2023
Dear Ahmed,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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