Every review we hold for the Bristol office, from every platform, shown as written. First names only.
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5/5
GoogleAmazing team who dealt with my recent lettings enquiries with so much efficiency, patience and competence! Special thank you to Daniel Creese and Pritesh! So helpfu!. Thank you guys!!!
Donna Β· 18 October 2025
Agent replied Β· 16 January 2026
Dear Donna Kellman
We greatly appreciate your 5-star review and the time you took to share your experience with Pritesh and Daniel . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleHi, My real name is Sadiq Bello. I had an amazing experience with your customer team, in particular I would like to give a very huge shout out to Stevie Hallam Flaherty and Leonie (not sure of the last name lol sorry) for their efficient help and service in setting me up in my new apartment. Everything was smooth and went to plan, they even helped recommend services I could use in the home for gas, electricity, internet etcβ¦ if I could give 10 stars I would. Now that everything is set up the final steps are just picking up the keys which I look forward to doing in the hopes that I could thank them both in person. ππππππππππ
PINK Β· 6 August 2023
Agent replied Β· 27 August 2023
Dear Pink Marquis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe had a wonderful experience working with Pritesh. From the very beginning, he was incredibly helpful, professional, and attentive to our needs. Pritesh made the whole property search process smooth and stress-free, and his support didnβt β¦
A Β· 13 July 2025
Agent replied Β· 13 April 2026
Dear A Hanif
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GooglePritesh was very helpful and kind throughout the process of renting my new home. They answered all my questions and guided me clearly. I appreciate their support and would gladly recommend them to others.
Janarthan Β· 13 August 2025
Agent replied Β· 13 April 2026
Hi, Janarthan Krishnamurthy! Thanks for the great review!
All the best, Customer Relations Team
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5/5
GoogleMy family and I would like to thank agent Daniella Baldus for all the help and guidance she has provided us from the start until we have been approved for the property. Very accommodating, always available and ready to answer every query we β¦
Minaeah Β· 22 June 2026
Agent replied Β· 22 August 2026
Dear Minaeah Song
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleI would just like to thank Stevie Hallam - Flaherty very much for all the hard work and effort into getting me a new tenant for one of my properties. Her communicational skills were excellent and she exceeded client expectations. We now have a very happy new tenant and may they enjoy their new family home. I have to also say a big thank you to all the others in the office that work effortlessly on my behalf for other properties in my portfolio.
Once again a big 'shout out' for Stevie and her excellent service on this one ...
Gary Β· 1 April 2023
Agent replied Β· 30 July 2023
Dear Gary
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI dealt with Leonie Sansom, this was the first time I rent a property.
Leonie went out of her to make the whole process seemless.
Leonie, arranged a viewing for me outside of her working hours as I could not make it within office hours.
She was also available on call and by email, responding promptly to all my queries.
I highly recommend Leonie and Gibbs Guillespie for your rental requirements!
Thank you again!
Michael Β· 9 September 2023
Agent replied Β· 30 September 2023
Dear Michael Rahme
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHaving just secured the lease on a lovely house in West Ruislip, I would like to say thanks to Stevie from Gibbs Gilespie for all her hard work and help from the very first viewing. She has been more then helpful every step of the way and has made the whole process effortless.
Her communication and professionalism were top class from the very beginning, always on hand to answer any questions or queries that we had. I couldnβt recommend Stevie enough if youβre looking for an effortless and stress free move
Dean Β· 2 November 2022
Agent replied Β· 30 July 2023
Dear Dean Bruen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI'm letting my house in Ruislip Manor through Gibbs, Charlotte Stead is handling the account, and I'm very pleased with how she conducted the process. Very knowledgeable about the market potential, got me 4 very good offers after a single open house, two went slightly over the asking price too (now just hoping I chose the right tenants).
I've learnt quite a bit, and I'm glad to say that I now have a much better understanding of the letting business (and potential issues) due to Charlotte, who managed to clarify during the process many of my "what if" questions about the differences in their letting offers, and especially costs. Very happy to recommend her.
Florin Β· 2 November 2022
Agent replied Β· 30 July 2023
Dear Florin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAlana arranged and accompanied the viewings for our property. She was very friendly and welcoming, instantly putting everyone at ease and showed great insight and knowledge about the property as well. Thank you for all your help!
N Β· 22 June 2026
Agent replied Β· 22 August 2026
Dear N S, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Alana. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! β¦ More
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5/5
GoogleWhile searching for a rental property, I had the pleasure of attending a viewing with the estate agent Alana Deloughery-Clarke. Throughout the entire viewing, she demonstrated a high level of professionalism, respect, and a very friendly β¦
Gabriela Β· 22 June 2026
Agent replied Β· 22 August 2026
Thank you for your thoughtful review. We're delighted to hear that Alana provided such a professional, friendly, and informative viewing experience. It's great to know she made you feel comfortable and well supported throughout, and we β¦ More
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5/5
GoogleAn incredible experience once again all thanks to Stevie! Having worked with her before with our previous property, Stevie continued to support us with whole heartedly for our next property with her prompt communication, professionalism, extraordinary expertise and not to say the least - kindness. This effort put in place by Gibbs staff is highly appreciated and shows the top quality of the letting agent!
Yasir Β· 27 December 2023
Agent replied Β· 24 August 2024
Dear Yasir Riyaz
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHi I just would like to say how wonderful and efficient Ellie Parslow from Gibbs and Gillespie has been dealing with our hunt for a new home to let. She has gone above and beyond helping and keeping us updated on any suitable availability and arranging viewings for us. She is an amazing asset to your team and so happy with a friendly nature. It has been an absolute pleasure having her look after us in our new adventure. A big Thank you Ellie Parslow. Mr and Mrs Saini
Darshana Β· 3 September 2022
Agent replied Β· 30 July 2023
Dear Darshana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are very happy to have provided you with such a positive experience!
Many thanks, Customer Care Team
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5/5
GoogleFantastic 5* service by Kizzy. From day one she was proactive and helpful. Kizzy was very responsive to any questions I had and made this process super smooth. She comes across professional and very knowledgeable, she provides comfort that you will be well looked after throughout the process with her and Gibbs. Would recommend Kizzy to anyone looking for a property!
Mario Β· 20 February 2024
Agent replied Β· 19 June 2024
Dear Mario
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe reached out to GG Ruislip looking for a property to rent. Leonie was very helpful from the beggining. We were interested in two properties, for which she helped us schedule viewings. We couldn't attend a face to face viewing of one of these properties and she very kindly organized a FaceTime call to show us the property. She's been very helpful throughout the letting process and she's always replied in a timely manner to all of our doubts. I wouldn't hesitate to contact her again for future lettings. Highly recommended.
MarΓa Β· 30 July 2022
Agent replied Β· 30 July 2023
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe are very pleased that we chose this agency. True professionals work here.
Liam is a wonderful and highly qualified agent. He quickly helped us find a new home, taking into account all our requirements and wishes. We highly recommend this agency to everyone!
Voyt Β· 2 December 2024
Agent replied Β· 9 December 2024
Dear Voyt
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a fantastic experience with Kizzy.
From the initial inquiry to the signing of the lease, she and her team made the entire process seamless. The attention to detail and willingness to address any concerns or questions made me feel confident in my decision. I highly recommend Kizzy to anyone in need of a reliable and trustworthy letting agent. Thank you for your outstanding service !
Petronela Β· 23 September 2023
Agent replied Β· 26 November 2023
Dear Petronela Preda
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleEllie has been amazing during our search for a new place to rent. Given how quick the turnover is with lettings, Ellie has been incredibly helpful and reassuring during this process. Ellie's professionalism, timeliness, and knowledge has truly been appreciated as she takes the time to answer our questions and makes sure to follow up quickly to my e-mails. Lovely customer service and I wish her the very best. :-)
Kirsty Β· 30 June 2023
Agent replied Β· 30 July 2023
Dear Kirsty N
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI would really like to thanks Pritesh for his help and guidance. He is really professional and always available for assistance. I wish him good luck. thank you
Ubaid Β· 13 June 2025
Agent replied Β· 13 April 2026
Dear Ubaid
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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5/5
GoogleLuca was very helpful and responded quickly to my correspondence.
Holly Β· 17 November 2025
Agent replied Β· 16 January 2026
Dear Holly Spanton
We greatly appreciate your 5-star review and the time you took to share your experience with Luca. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleI have been looking for a place to rent locally and Kizzy was helping me with my search. She was by far and away the best letting agent I had the pleasure of dealing with, she was extremely proactive, very professional, and always so happy and cheerful. Keep up the great work :)
Terry Β· 21 March 2024
Agent replied Β· 19 June 2024
Dear Terry Hollingshead
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI recently viewed a flat with Eimer and she was so helpful! I needed to change the viewing time last minute and she was so adaptable and accommodating. She kept me update throughout the offer process and was swift in responding to my emails. I would defiantly recommend Eimer if you are looking to rent a property or even put your property on the market as she is so professional.
Thank you!
Bianca Β· 30 July 2022
Agent replied Β· 30 July 2023
Dear Bianca
Thanks for your praise and kind comments, we're happy to hear you had such a positive experience with Eimer.
We hope to be of service to you again in the future.
Best wishes, Sarah
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5/5
GoogleI can't thank Stevie enough for all her help. I had been looking for a while for a property to rent with multiple estate agents but Stevie blew me away with her approachability, availability, communication and general friendly nature. If you have the pleasure of working with Stevie, I can without a doubt guarantee you will be in great hands!
Eleni Β· 6 August 2023
Agent replied Β· 27 August 2023
Dear Eleni Kabra
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMiss Kizzy was really helpful and she is really excited to do her job she cares a lot and Iβm happy to make the deal with Kizzy I wish her best with her job
Murat Β· 5 December 2024
Agent replied Β· 9 January 2025
Dear Murat Durmus
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.