5/5
GoogleWilliam from By Design Bristol sold us a flat. Very helpful throughout the process.
Agent replied · 22 February 2026
Thank you, Andy. It’s been a pleasure transacting with you. Best William
Trusted Agent profile · Bristol
Verified
By Design Bristol reviews
★★★★★
122 reviews across 2 platforms
Bristol, BS1
Part of By Design, see every office.
By Design's office in Bristol is rated 4.9 out of 5 across 122 reviews on two platforms, including 61 Google reviews rated 5.0.
About By Design Bristol
We are proud to offer a different service, for homes which deserve a national audience and for homeowners who want the care and reassurance of a local, independent, expert agent. Individually independent, yet nationally networked, we offer homeowners a ‘best of both worlds’ service for their move: combining the reach of a powerful international marketing effort, with the individual attention to detail your home deserves. It is a unique proposition built around you, a plan tailored to yours and your family’s needs. Better results, By Design.
Reviews
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
Google5/5
TrustpilotSimply the best, a true professional
We could not recommend Marie enough. After negotiating a sale with the first people through our door, we were caught up in an extremely complicated chain that almost collapsed several times. Without Marie, I’m not sure we would have got over the line. We will be forever grateful!
5/5
TrustpilotWe have just completed our purchase…
We have just completed our purchase from Marie and she was great to deal with. Really good levels of communication in a manner and form that was easy for us. She was always available and offered a good balance.
5/5
TrustpilotOulsnam Barnt Green company and staff…
Oulsnam Barnt Green company and staff were polite and always on time to deliver information during my stay with them. The rent process and its completion was peaceful.
5/5
GoogleVery professional service at all stages of our transaction. We would have no hesitation in recommending William at By Design Bristol to others.
Agent replied · 7 May 2026
Thank you, Emma! 🥂 …
5/5
GoogleThe best buying and selling experience I’ve ever had. The service was faultless, meticulous attention to detail and completely tailored to my needs. Every aspect of both the sale and purchase was handled with care and precision. If you’re tired of the old-school estate agency approach, just opening doors and hoping for the best, By Design offers a truly bespoke alternative. Highly recommended.
5/5
TrustpilotThank you Marie for helping us find our…
Thank you Marie for helping us find our dream home! You were professional throughout and your communication was excellent. We felt kept in the loop at all times and your knowledge and assistance eased the process massively.
5/5
GoogleKPR is a great piece of software. I mainly use it for mid-term property visits and find it easy to use. James is always super efficient to help with any queries that may arise.
Agent replied · 31 August 2026
Thank you for your kind feedback. We're so pleased to hear that you find KPR easy to use, especially for your midterm property visits. It's great to know the software is supporting your day-to-day work effectively. We'll be sure to pass on your comments to James, he’ll be delighted to hear his support has been helpful. If there's ever anything else you need, we're always here to assist. Best regards,
5/5
GoogleKPR has saved us a huge amount of time as a company since we started using the software. Easy to use and very detailed. Would highly recommend to anyone and James has been great!
Agent replied · 31 August 2026
Thank you for your great feedback and recommendation. We're so pleased to hear that KPR has helped save your company valuable time and that you find the system both easy to use and detailed. It's also wonderful to hear that James has been such a support, he’ll be delighted to receive your kind words. We truly appreciate your endorsement and look forward to continuing to support your team. Best regards,
5/5
TrustpilotHow estate agency should be done...
We were impressed with Marie when we met her and within 24 hours she had found a good buyer for our home and off market, too. Marie then kept in very regular contact throughout the process. She had a close eye on the whole chain and stepped in when there were some delays lower down. From deciding to sell to walking into our new home took less than 12 weeks and we have Marie to thank for this. Such a refreshing approach!
5/5
Trustpilotbest experience from start to finish
We honestly couldn’t have asked for a better experience with Jacky at By Design.
5/5
TrustpilotGreat experience from Angela for her…
Great experience from Angela for her enthusiasm and knowledge, and Sarah for her negotiating and all the team.
5/5
TrustpilotConscientious
Alia at By Design Leicester is very professional, connected and conscientious. She goes beyond the average agent and kept us updated regularly with honest insight. Highly recommend.
1/5
TrustpilotByDesign
This relates to the Cobham franchise. Our rental property was taken on ByDesign a few years ago as part of a transfer from another agent. The service and communication has been astonishingly poor from beginning to end. Emails not answered for weeks or months. Rental Payments suddenly not delivered for up to four months, and then months trying to find out what has happened. And now the office is ghosting all calls, emails and texts chasing a missing deposit for our previous tenants and a missing rental payment for us.
5/5
TrustpilotMarie is one of the nicest people you…
Marie is one of the nicest people you will ever meet.
Agent replied · 11 May 2026
Hi George, thank you for taking the time to leave us a review. We're very glad to hear of your positive experience with Marie from the Northamptonshire office, and we wish you all the best for the future!
5/5
GoogleThe KPR Willis has been great for our business. We've also had some positive feedback from both Landlords and Tenants. A special thanks to James!
Agent replied · 31 August 2026
Thank you for your kind feedback. We’re delighted to hear that the KPR Willis has been a valuable asset to your business and that both landlords and tenants have responded positively. We’ll be sure to pass on your special thanks to … More
5/5
TrustpilotThank you Marie for going above and beyond
Marie acts for the seller of the property that I am purchasing and I am very impressed by the way Marie has gone above and beyond and communicated with all parties within the chain, her efficiency and professionalism are the reason that we have exchanged contracts and avoided usual long delays, even though she was not my agent, she still managed to keep me and the seller informed at all time. If I was to sell a property I will no doubt be using Marie.
5/5
TrustpilotJames Cooper from ByDesign was a…
James Cooper from ByDesign was a delight to work with. His knowledge, commitment and attention to detail was a breath of fresh air. He responded quickly and with admirable patience to my questions and with professionalism throughout. I wouldn’t hesitate to use James again.
5/5
TrustpilotExceptional Service and Expertise
We had the absolute pleasure of having Marie Fritz represent our home, and we couldn’t have asked for a better real estate agent. From start to finish, she was clear, professional, and incredibly knowledgeable about the industry. Her calm and friendly demeanor made the entire process smooth and stress-free, while her sharp insights and recommendations always came at the right moment.
5/5
GoogleWilliam came with high recommendations and provided excellent service and never failed to back up the recommendation that was given. Seemless service throughout with great attention to detail and always willing to go the extra yard! Thank you
5/5
TrustpilotAll good 👍 thanks for your support
5/5
TrustpilotGood service and support for landlords
5/5
TrustpilotMaria has been the most charismatic and…
Maria has been the most charismatic and driven agent we have encountered.
5/5
Trustpilot5 star service
Marie Fritz was not our estate agent. She was acting on behalf of the couple whose house we were purchasing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about By Design Bristol
How many reviews does By Design Bristol have?
By Design's Bristol office has 122 reviews across two platforms: 61 on Google, 61 on Trustpilot (across the whole business).
What is By Design Bristol's rating?
By Design Bristol is rated 4.9 out of 5 across all 122 reviews, and 5.0 out of 5 on Google from 61 reviews.
Where is By Design's Bristol office?
By Design Bristol, Bristol, BS1.
