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By Design Bristol reviews

4.9

★★★★★ Excellent

122 reviews across 2 platforms

Bristol, BS1

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By Design's office in Bristol is rated 4.9 out of 5 across 122 reviews on two platforms, including 61 Google reviews rated 5.0.

Google logo

5.0 / 5

61

Reviews on Google

This office

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About By Design Bristol

We are proud to offer a different service, for homes which deserve a national audience and for homeowners who want the care and reassurance of a local, independent, expert agent. Individually independent, yet nationally networked, we offer homeowners a ‘best of both worlds’ service for their move: combining the reach of a powerful international marketing effort, with the individual attention to detail your home deserves. It is a unique proposition built around you, a plan tailored to yours and your family’s needs. Better results, By Design.

Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Trustpilot

A true professional in her field

A true professional in her field. Estate Agency at its best ! We found Marie to be extremely helpful and took a very proactive approach to assist us in buying our dream home in a short time frame too. Communication was excellent. Nothing was ever too much trouble for her, very approachable and we felt very valued as clients.

Steve · 22 November 2024

5/5

Google

We have been using KPR for the last year and have found it has made our working lives easier. We received good training from James and find the system very straightforward. As well as this, the Midterm Reports look very professional and are easy for our Landlords and tenants to read through. We highly recommend KPR.

Charles · 31 August 2022

Agent replied · 31 August 2026

Thank you so much for your kind feedback and for taking the time to share your experience. We're delighted to hear that KPR has helped streamline your workflow and that you’ve found the system user-friendly. It’s also great to know that the Midterm Reports are meeting the needs of both your landlords and tenants. We’ll be sure to pass your comments on to James, he’ll be pleased to know his training made a positive impact. We truly appreciate your recommendation and look forward to continuing to support your team. Best regards,

5/5

Google

Finding a decent software is never an easy task but the guys at KPR have delivered. All the team are super knowledgeable and helpful.

David · 31 August 2024

Agent replied · 31 August 2026

Thank you for your fantastic feedback. We understand that choosing the right software can be challenging, so we're thrilled to hear that KPR has delivered for you. It's especially rewarding to know that our team’s knowledge and support have made a difference. We'll be sure to share your kind words with everyone here. We're committed to continuing to support you and your business. Best regards,

5/5

Google

Great software that helps, tenants, landlords and agents. Would highly reccomend as we've now been using this software for over a year and it keeps improving and is amazing! The support team are also really helpful and will always provide the time to retrain the team and provide regular updates!

Louise · 31 August 2022

Agent replied · 31 August 2026

Thank you for your fantastic feedback and recommendation. We're thrilled to hear that KPR has been a valuable tool for your tenants, landlords, and agents, and that you’ve seen continued improvements over the past year. It’s especially encouraging to know our support team has been helpful and responsive, providing ongoing training and updates when needed. We truly appreciate your continued trust in KPR and look forward to supporting your team for many more years to come. Best regards,

5/5

Trustpilot

In a class of her own

We had asked Alia in just to give us a rough estimate on our house as we wanted to sell it soon. But she surprised us by actually having a ready willing buyer and we essentially had it sold off market in 24 hours.

Asif · 23 November 2024

5/5

Trustpilot

Marie is a true Champion 👏

Marie is truly inspirational !

Andy · 25 May 2024

5/5

Google

We have been using KPR for our inspections and inventories for the last 18 months and it has been faultless. The landlords love how informative our inspections are now and we love how quick and easy they are to complete!

Clarknewman · 31 August 2022

Agent replied · 31 August 2026

Thank you so much for your kind words and for taking the time to leave this review. We're delighted to hear that KPR has made such a positive impact on your inspections and inventories over the past 18 months. It’s great to know that both you and your landlords are finding the reports informative, and that the process has become quicker and easier for your team. We truly value your continued support and look forward to working with you for many more months to come. Best regards,

5/5

Trustpilot

Our thanks to Marie Fitz of By Design Homes…

We tasked Marie Fitz of By Design Homes to sell our property, above a minimum value and within a six-week period. This was so we could purchase the house of our dreams that was on the market, knowing we had to react quickly.

Alan · 26 July 2024

5/5

Google

We have been using KPR software for a little over a year, and this has been a fabulous piece of technology to enhance not just the quality of reports to our Landlord but also to to lessen the endless hours of typing and importing photos. …

Melanie · 31 August 2020

Agent replied · 31 August 2026

Thank you for your fantastic and detailed review. We’re thrilled to hear that KPR has enhanced the quality of your reports while saving you valuable time and streamlining your operations without the need for additional training or IT … More

5/5

Google

A completely professional, kind and generous Agent!

Florentine · 13 September 2025

5/5

Google

This software is very easy to use but is very effective at recording the condition of the property that is being inspected. The customer service is excellent and queries or problems are very, very quickly addressed and dealt with. James and Tom are especially attentive.

Property · 31 August 2020

Agent replied · 31 August 2026

Thank you for your kind feedback. We’re pleased to hear that you find our software easy to use and effective in accurately recording property conditions. It’s wonderful to know that our customer service team, especially James and Tom, have … More

5/5

Google

We us KPR for the management of our Residential Portfolio, it has streamlined our maintenance procedures and report writing for our clients that is both convenient and impressive to all parties involved. We would be lost without our KPR …

David · 31 August 2021

Agent replied · 31 August 2026

Thank you for your thoughtful and detailed feedback. We’re delighted to hear that KPR has significantly streamlined your maintenance procedures and report writing, making the process more convenient and impressive for everyone involved. … More

5/5

Google

The KPR software is really easy to use and straight forward. The team are always happy to help, great company and super support for any queries we have. Would recommend.

Ellie · 31 August 2022

Agent replied · 31 August 2026

Thank you for your kind words and recommendation. We're delighted to hear that you find the KPR software straightforward and easy to use. It's also fantastic to know that our team has been able to support you effectively, we take great pride in delivering helpful and responsive service. We truly value your feedback and look forward to continuing to support your business. Best regards,

4/5

Trustpilot

happy with service

very happy with service ian

IAN · 4 April 2024

Agent replied · 11 May 2026

Hi Ian, it's great to hear that you had a positive experience with By Design! We hope to work with you again in the future.

5/5

Trustpilot

Marie Fritz really impressed us with…

Marie Fritz really impressed us with her approach, and her professionalism - she’s on a different level compared to most Estate Agents! Now our go to person for property.

Anon · 8 August 2024

5/5

Google

I have been using KPR for midterms and quick inspections for several years and find their software invaluable. The customer service from the tech team is fantastic, and I would highly recommend their services.

Mimi · 31 August 2020

Agent replied · 31 August 2026

Thank you for your continued trust in KPR over the years. We’re delighted to hear that our software has become an invaluable tool for your midterms and quick inspections. It’s great to know our tech team’s customer service has consistently … More

5/5

Google

We love KPR! It takes inventories and final inspections to another level. Protecting both tenants, landlords, and the Estate Agent. It's user friendly, and the after sales support is second to none. Definitely recommend

Moss · 31 August 2020

Agent replied · 31 August 2026

Thank you for your fantastic review! We’re delighted to hear that KPR has elevated your inventories and final inspections, providing valuable protection for tenants, landlords, and your agency alike. It’s great to know you find the system … More

5/5

Google

We have been using KPR for a few years now, simple to use and very user friendly. Would recommend to anyone

Mark · 31 August 2022

Agent replied · 31 August 2026

Thank you for your continued support and for taking the time to leave such positive feedback. We're delighted to hear that you've found KPR simple to use and user-friendly over the years. Your recommendation means a great deal to us, and we're committed to continuing to provide a reliable and efficient service. Best regards,

5/5

Google

KPR is a thorough inventory and inspection service, the support staff are always on hand, knowledgeable and frinedly.

Spencer · 31 August 2022

Agent replied · 31 August 2026

Thank you for your thoughtful feedback. We're so pleased to hear that you've found KPR to be a thorough and reliable service. It's especially rewarding to know our support team has made a positive impression, we pride ourselves on being knowledgeable, responsive, and approachable. Your support is greatly appreciated, and we're always here if you need anything further. Best regards,

5/5

Google

Great software, great service, always available for guidance. Makes life so much easier!

Bigger · 31 August 2022

Agent replied · 31 August 2026

Thank you for your wonderful feedback! We’re thrilled to hear that our software and service have made your work easier. Providing reliable support and guidance is very important to us, and we’re always here whenever you need assistance. We … More

5/5

Google

I have been using KPR for a number of years, I find all the team very helpful and would highly recommend them.

Alison · 31 August 2020

Agent replied · 31 August 2026

Thank you for your continued support and kind words. We’re pleased to hear that our team has been helpful throughout your time using KPR. Your recommendation means a great deal to us, and we look forward to continuing to assist you in the … More

5/5

Google

We love KPR! Since using the software our service has improved and our landlords are receiving more information than ever. Amazing!

ACREA · 31 August 2020

Agent replied · 31 August 2026

Thank you for your fantastic feedback! We’re thrilled to hear that KPR has helped enhance your service and provided your landlords with more detailed information than ever before. It’s wonderful to know our software is making such a … More

5/5

Google

As a business, we love KPR! They were excellent for us throughout lockdown and we won't forget that. …

Joel · 31 August 2020

Agent replied · 31 August 2026

Thank you for your wonderful feedback and for recognising the support we provided during lockdown, it means a lot to us. We’re delighted to hear that KPR continues to be a valuable and user-friendly tool for your Property Management team, … More

5/5

Google

Rating only, no written review.

Tom · 16 July 2025

Agent replied · 18 July 2025

Hi Tom, Thank you for your review. Best William

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about By Design Bristol

How many reviews does By Design Bristol have?

By Design's Bristol office has 122 reviews across two platforms: 61 on Google, 61 on Trustpilot (across the whole business).

What is By Design Bristol's rating?

By Design Bristol is rated 4.9 out of 5 across all 122 reviews, and 5.0 out of 5 on Google from 61 reviews.

Where is By Design's Bristol office?

By Design Bristol, Bristol, BS1.

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