Trusted Agent profile · Bristol, City of
★★★★★
1,610 reviews across 3 platforms
14-16 High Street, Bristol, BS11 0DP, Bristol, City of, BS11 0DP
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 14-16 High Street, is rated 4.8 out of 5 across 1,610 reviews on three platforms, including 127 Google reviews rated 4.9.
127
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,473
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Ocean Shirehampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotSelling your home can be extremely…
Selling your home can be extremely emotional and stressful. The Ocean Bradley Stoke team are professional and compassionate. They offer a personal and supportive approach throughout the whole process. We encountered a number of obstacles which were managed incredibly well by the team. If you are considering an estate agent you will not be disappointed. Thank you Ocean
1/5
TrustpilotWill not answer email my son moved in…
Will not answer email my son moved in no microwave oven main oven not working properly fridge is acting as a freezer the room prived is only small compered to the previous room from the same company and had to paye more money from last year can not get any response addresses jackel road bristol student accommodation Still not sorted out coker and fridge and know recived a bill from cancil for tax of £1500 as they forgot to send student exemption to cancil would not recommend the to any one
Thank you for your review. We have noted that maintenance issues were reported and advice was provided for the majority of the operational concerns raised. Your Property Manager will contact you today to discuss any outstanding issues, arrange necessary works if appropriate, and provide their direct contact details as your specific point of contact.Regards, Ocean
5/5
GoogleThanks to all the team at Ocean, everyone helped with both the sale and purchase of our new home. Sadie was very helpful always kept us well informed and chased anything we needed.
5/5
TrustpilotFlawless Service!
Flawless Service!My partner and I recently purchased a property and we were needing to rent our property we were living in. The buying process was quick and easy as well as regular updates from Liz each week on the progress of the purchase. We also used Ocean for the rent out our property which was a great option. James and Jemima went above and beyond from start to finish to get our property filled with tenants. I appreciate the work they put in, due to it being late nights and not in normal workings hours. They were at the property for every viewing without fail. From our perspective this was flawless service and we are using them to manage the property also. Thanks again James and Jemima.
5/5
TrustpilotEasy as anything!
House hunting in Bristol can be daunting as all heck, in a constant state of checking ads, calling letting agents, making applications, all while it feels like your competition is half the city. Ocean has been by far the most attentive and supportive letting agency of the bunch! Particular shout out to Tommy who's always been on call to answer any questions and make sure that we're well informed every step of the way!
5/5
TrustpilotFantastic solicitors for property purchase
We had a great experience with Ocean Property Lawyers. They do convenancing for all properties, not just those sold by their estate agent. The price was competitive and good value for the service we received.Our solicitor was Karen who was fantastic from start to finish. She went out of her way to ensure the process went smoothly, in spite of a major blunder by our mortgage advisor. I think it's safe to say we wouldn't have managed to complete on time without her support.The assistant team were also responsive throughout (special shout out to Emily) and it was always easy to get hold of someone with any questions.I would highly recommend Karen and the Ocean team to anyone purchasing a property!
5/5
TrustpilotDecember move in time for Christmas
All the team were super helpful and supportive . They did an amazing job with the marketing and arranged for 23 viewings over a weekend of which ten put in offers.There were a few set backs along the way but the advice offered was very helpful. Special shoutout to Julie the move manager for all the reassurance and support.
5/5
GoogleSelling my property has been a journey. During that time l had a very serious heart condition and had to spend a lot of time in hospital. If it wasn’t for Tanya l don’t think the sale would have gone through. Nothing was to much trouble and she went out of her way to help me. I would have no doubt in recommending her to anyone needing help in buying or selling there property. Thank you for everything Tanya, Adrian.
5/5
TrustpilotHighly recommend Ocean!
Before putting our house on the market we invited 3 Estate Agents to give valuations and discuss their terms of business. We chose Ocean because we liked Clare’s easy and clear communication and felt the valuation was realistic. Ocean were excellent throughout the whole process, particularly when there were numerous hitches further down in the chain causing unexpected delays. They kept us informed very regularly and were proactive in dealing with buyers solicitors and agents. The service felt personal, professional and supportive and they achieved a good price for us despite a fluctuating market. We would have no hesitation in using Ocean again and recommending them to others. Particular thanks to Jenny for her ongoing communication with regular email and telephone updates and advice.
5/5
TrustpilotI was helped by Charles for me to get a…
I was helped by Charles for me to get a house l am currently living in from the first day l decided to rent it. I viewed the house mid August and Charles was my guide all the way through l got the keys. He was patient with me as the journey unfolded.He would give me feedback all the way .He was very helpful, I would not hesitate to refer to anyone.The whole team is just awesome and I am very grateful
5/5
TrustpilotOceans kept me fully up to date.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Ashleigh Westcott-Egan was very professional and dealt with every query quickly and professionally. She was a joy to work with. Very lovely young lady who returned every concern with answer and reassurance. She was on the ball with everything and made the whole experience so much easier knowing I had her a email or phone call away. They are very lucky to have her. Definitely recommend them.
5/5
GoogleWell what can I say. Using Ocean was a great experience from start to finish. Sam & Mark are brilliant, nothing too much trouble and when I wasn't around to read the meters, they jumped in to read them and send me the info. All the team in Shire are great to deal with. Selling my parents house at the first viewing and dare I say it, seven weeks to complete!!!! I also used Ocean property lawyers to carry out the conveyancing and legals, they were great as well! Brilliant all round. Thanks to all!
5/5
TrustpilotGreat service so far!
Although I've only just started the process with Ocean Estate both Tommy and Will have been really friendly and genuinely seem happy to help me with any queries I have. Everything is resolved in a timely fashion with no hesitation and unlike other Estate/Lettings agents I've worked with, they seem like they actually want to provide a good service to their customers rather than using the market to stiff-arm tenants into agreements that suit them.
4/5
TrustpilotPersonable, professional and delivery focussed
Steve and team were incredibly proactive in marketing the sale of my property, going above and beyond as I was trying to secure my onwards purchase - ecaluation on a Friday, photographer on the Monday and live on Rightmove on the Tuesday. The sales brochure and photographs were excellent. Ocean secured several offers on my property, with offer accepted 3 days after listing - working at an incredible pace. Perhaps most importantly, securing a very good price. Really personable and friendly team. Steve has always been very happy to help and provide advice on my onwards purchase, often out of hours - which has been much appreciated. Even better ifs for me, would be enhanced clarification of buyers positions; smoother handling of offers (such that it reduces the pressure on the seller) and a more proactive approach to the management of the end to end sale (as was adopted at onboarding/listing). Thanks very much for all of your hard work. Sebastian
5/5
TrustpilotIncredibly helpful and friendly
Our experience with Ocean Letting and Management has been great. William Jenkins has been handling our viewings and applications and has been incredibly helpful and friendly throughout the process. He has responded to our questions very quickly through both email and phone, and has kept us frequently updated whilst we waited for things to progress. The process has been very professional and straightforward and we would thoroughly recommend.
5/5
TrustpilotGreat company to work with!
Great company to work with, they made what would have otherwise been a stressful time finding a new property within Bristol so much easier. I would also like to personally thank Lily for her help during the viewings period and being super speedy with her email responses. I will 100% be going back to Oceans Estate Agents in the future to help with any potential future moves. Thanks again!
4/5
TrustpilotFabulous
Thank you Tommy for making our relocation back to Bristol as easy as possible. A relaxed and friendly manner, made us feel comfortable and avoid all the stress that comes with flat hunting!Tommy had even offered us alternative properties, after getting to know us and what our budget/ideal flat would be.Quick communication and ensuring myself and my partner are in the loop has made this a painless process :). Thank you Tommy!
5/5
TrustpilotThe conveyancing team at Ocean were…
The conveyancing team at Ocean were great people to deal with in the sale of my Flat , any contact I made and emails sent were answered swiftly by the team .Very professional from start to finish.We had a delay because of the buyers solicitor not being responsive enough but the pressure was kept on by the team at Ocean and we got the sale done . If not a little longer than expected because of the buyers side .I highly recommend Ocean Property Lawyers .There are many Conveyancing Lawyers out there that frankly do not respond at all to emails for days even weeks .Ocean is not one of them and I recommend them highly .Contact is key and Ocean kept up contact at all times Thank you to Lily , Tom ,Jenny and the team .
5/5
TrustpilotGreat mortgage advising and soliciting services
We worked with Ocean as both our mortgage advisors (with Simon Lack) and solicitors (with Ashleigh WE). Both were extremely helpful throughout our home buying process and kept us informed at all times. It was excellent being able to ask questions and have them answered in a timely manner. As first time buyers, we were very happy to have this extra help.We definitely recommend ocean for these services. A huge thank you to the team.
5/5
TrustpilotVery impressed with the knowledge and…
Very impressed with the knowledge and guidance shared when putting our house on the market. House was extremely well marketed and sold within the first weekend of viewing. Our initial search criteria was very specific and we struggled to find what we were looking for. We had a change in heart and wanted to look at a project. Joe was amazing. Got us in to view the house within 24 hours and our offer accepted within the week. The team were so supportive throughout the process. Highly recommended and will use again (no rush mind to move any time soon as we have purchased our dream forever home)
5/5
TrustpilotWe recently let a property through ocean
We recently let a property through ocean and could not be happier with the process and end result! Everything was smooth and we were frequently checked in on to make sure we were up to date on the process! I’d like to give a special shoutout to Jemima and James who were both incredibly kind and professional and helped up find the right property for us!
5/5
GoogleMark, Sadie, Sam and the team have been brilliant throughout the whole house buying process. Friendly, helpful and accommodating to my requests. Thanks so much!
5/5
GoogleHad a great experience with Ocean (Shirehampton) agency so far. Very responsive, professional and caring. Sam has been absolutely fantastic, really helpful and easy to communicate with. We're excited to continue working with Ocean throughout our home-searching journey.
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Tell us what you need and we'll put you in touch. Ocean Shirehampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
