Ocean Shirehampton reviews in Bristol, City of

★★★★★ 5/5

Trustpilot

Jemima & James @ Ocean - Amazing!

Jemima & James @ Ocean have been absolutely fantastic in the whole process of both offering and moving me into my new rental property. From the very beginning I met James who showed me around the property which I literally fell in love with immediately and expressed my interest in securing it. James was extremely friendly and attentive throughout the process and came back to me so quickly with the offer. I wanted to move in quickly and both James & Jemima did their best to meet my date requirements which was fantastic. They both went above and beyond with my additional requests. The process was pretty smooth considering I am new to the rental market. Upon handover I met Jemima for the first time. What a lovely young lady! She was so friendly, understanding and knowledgeable and explained everything on the move date. There were lots of follow up calls to check in on me and any issues have been picked up immediately for resolution. I cannot thank these guys enough for such a lovely experience. I love where I live and am really happy. I would love to deal with them again, if only everyone was this helpful. Thanks guys you are both amazing!

Mr · 30 July 2024

★★★★★ 4/5

Trustpilot

Ocean have earned their money from us

Ocean have earned their money from us - we have been selling my Mum's house for over a year and it completed last Friday on the 3rd sale. A bumpy ride at times, but house selling is a stressful process. Some personalities at Ocean easier to deal with than others, but the contacts we eventually worked with were really friendly and helpful and gave the impression they genuinely cared. A special mention to Nicola the 'Move Manager'. I was sceptical to start with, but what an asset she was. She kept everything moving along with the sale, quickly chasing up any tardiness. It was encouraging to have someone to regularly check in with, especially when not much seemed to be happening. But we got their in the end - thank you.

Angela · 29 July 2024

★★★★★ 5/5

Trustpilot

Financial Advisors: Mortgage and Protection

Simon and the team were very friendly, and helped with all aspects of choosing a new mortgage for our house purchase (we were selling and buying). Simon also helped us through all the options of mortgage protection (life cover and income protection) - these were clearly explained, and it made the process of choosing the various covers much more straight forward. We would highly recommend, and will definitely use Simon for remortgaging etc in future!

David · 17 October 2024

★★★★★ 5/5

Google

What an amazing effort by The Ocean team to sell our parents and our family home, very respectful of our emotions, the whole process was very smooth and surprisingly quick, we were always kept in the loop and knew at all times what was happening. A very professional job, thank you

Mark · 10 September 2026

★★★★★ 5/5

Trustpilot

Having bought several properties

Having bought several properties, this was the first time (by recommendation) that I’ve used Ocean. London leases are not easy but to be honest, I cannot believe the service I got from Linda and her team. She went beyond any expectation to get my sale through. It was her expertise and confidence at all times that guided me through a difficult sale. Such calmness from her but attentive response every time when needed. Thank you so much Linda. We are indebted to you.

Customer · 15 July 2024

★★★★★ 5/5

Trustpilot

10/10 experience!

After looking at several companies to help me with my mortgage, I settled on Ocean Estate Agents as they were recommended to me and I could not be happier with my experience. Luigi was my mortgage advisor and he did an amazing job! He was incredibly diligent throughout the whole process, always available to discuss any questions I had and made the entire process as seamless as possible. As a first-time buyer, this experience was quite daunting so I was very grateful to have one less thing to worry about and I really felt that Luigi made the entire process as easy and straightforward as possible, I could not recommend Ocean more!!

Reem · 11 July 2024

★★★★★ 5/5

Trustpilot

Great experience with Ocean Estate Agents

We recently had the pleasure of working with Simon Lack to find a suitable mortgage, and we were very pleased with the experience. Simon was very friendly, professional, knowledgeable, and incredibly helpful. He took the time to understand our financial situation and provided clear, tailored advice. His expertise meant that we found the best mortgage deal, saving us both money and time. We would highly recommend Simon Lack to anyone in need of a mortgage advisor.

Gratsiela · 11 September 2024

★★★★★ 5/5

Trustpilot

James and Jemima have been terrific

James and Jemima have been terrific. They are prompt and a pleasure to deal with. All queries answered quickly. They helped us find good tenants. Would highly recommend to anyone looking for a reliable estate agent with friendly and knowledgeable staff. Keep up the great work James and Jemima

Bintesh · 14 September 2026

★★★★★ 5/5

Trustpilot

Very professional

Ocean was the second estate agent I used and were very professional and upfront on charges. There were plenty of viewings which were all booked with plenty of notice. Had an offer within 6 weeks. Kept informed at all stages of the process.I also used Ocean Lawyers which made the process smoother. There was regular communication and any issues that arose were swiftly and promptly dealt with.I would definitely recommend Ocean and would use them again .

Happy · 10 August 2024

★★★★★ 5/5

Trustpilot

The service provided by Ocean was perfect

The service provided by Ocean was very professional, personable and efficient. In particular Mollie who showed us several properties and was very helpful, friendly and very informative which was crucial as we were first time renters. Tommy was also very responsive on email, quick to answer any questions or queries we had and was a great help in making the formal process of securing the property very smooth and stress free. We would highly recommend!

Holly · 11 September 2024

★★★★★ 5/5

Google

It was straight forward to make an appointment to view a property and I received a confirmation of the viewing in writing. The estate agent Sam was there and waiting outside the house when I arrived and we shook hands as a greeting. He allowed me and my daughter time in each room to see what was on offer and also time in the garden, without feeling rushed. Sam was also a legend to answer many questions including some questions about the local area which helped us gain a picture of how it would be to live there.

Rosemary · 13 June 2024

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

A great experience from start to finish. Communication from everyone at Ocean was professional, timely and informative. Curtis took us smoothly through the initial marketing process before passing over to Move Manager Lauren who kept us updated throughout the sale. Using Ocean’s in-house conveyancing team made things really easy as everything was under one roof, and again Lily and the team were a pleasure to deal with - nothing like the usual narrative around solicitors. Staff helped us to navigate a few challenges elsewhere in the chain as we got nearer to exchange and completion, again keeping us updated and offering reassurance. I wouldn’t hesitate to recommend Ocean Estate Agents and Ocean Property Lawyers, and in fact have already done so which has resulted in friends listing their properties with Ocean! Our vendors’ estate agent also commented on how good Ocean were to deal with.

Claire · 11 June 2024

★★★★★ 5/5

Trustpilot

Excellent customer service

Claire has been excellent, always being responsive to queries and providing information in a timely and professional manner.

Tom · 11 May 2026

★★★★★ 5/5

Trustpilot

Louise Studley is the answer to what…

Louise Studley is the answer to what makes our experience of Ocean Lettings excellent: diligent in the everyday nitty-gritty of household issues. So if there was an issue of something needing fixing, she is there immediately organising the fixing of it. Louise is also happy to negotiate new contracts, acting fairly but impartially between landlord and renter. We can't thank her and Ocean Lettings enough. This is for the whole period from September 2023 to July 2024

Jane · 21 July 2024

★★★★★ 5/5

Trustpilot

Wonderful experience with ocean…

Wonderful experience with ocean lettings! Jemima has been especially helpful throughout and great communication! thank you :)

Olivia · 10 May 2026

★★★★★ 5/5

Trustpilot

5 stars!!!

5 stars!!!They always have been professional and honest. Their support has been very useful. All the crew has been close to me since the beginning, supporting me step by step till the end of the process.I had the good idea to get the mortgage advisor with Ocean.. and I think Richard has been excellent. Also their solicitor has been pretty good.Thank you everyone. I particularly need to thank Emily, Emily, Kiera (and her beautiful colleague), Patricia and Kirstie.

COSIMO · 14 June 2024

★★★★★ 5/5

Google

Pleased with the service we have had from Ocean. Communication on viewings and feedback was good. Sadie was particularly efficient progressing the sale and communication was good.

Lisa · 17 February 2026

★★★★★ 5/5

Trustpilot

Kept promises and efficient

My overall experience has been great from all the team at Ocean. I chose Claire Ham due to her local knowledge, having sold neighbouring property recently she assured me she had some potential leads. The property sold the same weekend it went on the market for the asking price. Jenny Green, Ashleigh Westcott-Egan and team then made the rest of the process as easy as possible, keeping me updated with developments. They progressed without as need to chase things right through to completion. Thanks

Desnie · 6 May 2024

★★★★★ 5/5

Trustpilot

Our tenants were found quickly and…

Our tenants were found quickly and efficiently and Charlie was very professional throughout the process

LINDA · 16 May 2026

★★★★★ 5/5

Trustpilot

Use Ocean!

My mortgage was arranged by Richard Jarrett at Ocean, who was recommended by Adam Byrom and I couldn’t be happier. Richard was brilliant at a time where mortgage rates were changing almost daily, he dealt with numerous phone calls/e-mails from me per week without complaint and kept me updated constantly with prices and the best mortgage provider. He was professional, knowledgeable and polite and was brilliant throughout, got us a great mortgage at a great rate, if it wasn’t for Richard my mortgage would be at least an extra £100 a month if not more. Thank you to Richard and to Adam!

Ben · 17 April 2024

★★★★★ 5/5

Trustpilot

Very friendly and informative

Amelia West who was our guide was very kind, enthusiastic, and answered all of questions which made it really enjoyable and gave us a really good idea of what the property was like as well as the surrounding area. Although the branch was about to close, Amelia forwarded our interest straight away which ensured we received the application form that night and the whole process was complete within less than 24 hours. Amelia was prompt and approachable in all matters.

Alex · 16 April 2024

★★★★★ 5/5

Trustpilot

Tanya and especially Sam were great

Tanya and especially Sam were great. Giving updates every week. Knew of people who would like our home and sold within two days. Sam was very sensitive regarding my husband cancer appointments and never disturbed us during appointments and always checked how we were after. If we wanted to revisit home we were buying Sam always went out of his way to organise time suitable to us. He is a very warm professional young man whom ocean are lucky to have. Also Tanya gave us updates every Tuesday and listened to any concerns and dealt with them. Things went very smoothly from beginning to end and definitely recommend them.

Marion · 14 April 2024

★★★★★ 5/5

Google

We had great help from Tanya at ocean at times it has been hard but Tanya has always come through for us no matter the problem she has been polite esay to talk to she explained everything easy to understand thanks Tanya

Marc · 17 September 2025

★★★★★ 5/5

Trustpilot

Superb Estate Agents

This is the second sale that Ocean, Shirehampton, has handled for me in the last twelve months and, once again, it was done to perfection. Mark, Chris and Sam all were excellent and Tanya was an absolute star keeping me up to date all through the long process of waiting for my buyer to obtain his probate.I wouldn’t hesitate to recommend the team at Ocean, Shirehampton, and they deserve far more than five stars! My thanks to all of them.

Jean · 2 April 2024