Ocean Shirehampton reviews in Bristol, City of

★★★★★ 5/5

Trustpilot

Ashleigh & Simon were brilliant!

Ashleigh Westcott-Egan and Simon Lack were brilliant!We instructed Ashleigh to deal with the conveyancing for our sale and onward purchase and she always responded to my many emails and phone calls, which i found extremely reassuring in what turned out to be a much longer process than anticipated (purely due to a separate incompetent solicitor in the chain). She was patient and calm with us and was always available for questions. She got us to a position of being able to exchange very quickly, sadly this was delayed due to another in the chain which was out of Ashleighs control.Simon sorted out mortgage for us, he was also always available for questions, sorted us out with a decent mortgage considering current circumstances and very thorough. He kept in touch throughout the whole process.We would definitely use them both again and highly recommend!!

Miss · 6 October 2023

★★★★★ 5/5

Trustpilot

Sale of my house in Avonmouth

Alex visited to value my property and from the start I felt confident and supported . Alex had lots of good advice and referred me to Ocean solicitor’s who were efficient and kept me fully informed special thanks to Georgia who was a friendly supportive and informative voice at the end of the phone .Thanks also to Mark who was always full of good advice . Special thanks to Tanya she worked very hard for me and was friendly professional informative and listened to me patiently when I was stressed Thank you to the whole team - amazing !!

· 4 October 2023

★★★★★ 1/5

Trustpilot

Ocean Willow Brook Branch

I feel that I need to reply to the recent message from Ocean after their investigation. After we have had such an appalling experience from Ocean we are now being subjected with lies. Any bad comments we made were justified. First of all, Ocean were not the 4th local agent we instructed, so that is wrong. The first Estate Agent we instructed sold at a good price but unfortunately fell through due to us being unable to find a suitable property. We then instructed another Estate Agent but could not sell with them so decided to go with Ocean.There was a significant lack of communication from the start. All appointments for viewings were sent by text and when we called the office to get information about the people viewing our house, the majority of the time nobody had any further details to give us as it seemed they didn’t bother to find this information out and were also quite short with us on the phone and made us feel that we were bothering them, so it made us quite uncomfortable to phone them or even go into their branch as one time one of the staff rolled their eyes at us when we came in to ask for more information. The only nice person that was there was a lady called Emma who was the office Administrator and she tried to help us when she saw how upset I was. Unfortunately she has now left. There was even one time after a viewing that one of the Agents left our front door unlocked but we didn’t even mention it, just to not cause a fuss. We were never rude to anybody but understandably frustrated by the bad service and am astounded by the comments made by Ocean which are untrue. In fact since our time with Ocean we have had other people tell us what bad experiences they have also had, just wish we knew that before.

Natalie · 2 October 2023

★★★★★ 5/5

Trustpilot

…Shirehampton Ocean team

The whole team at Ocean were fantastic . Chris and mark were so reassuring and informative when valuing my house giving advice where needed and were always open and friendly during any contact . I felt very confident that they would sell my house …. Which they did !! Once an offer was accepted Tania was always there reassuring me and keeping me regularly informed re progress of the house sale . She was always a friendly voice at the end of the phone a truly lovely professional knowledgable lady .Lastly Georgia on the Ocean legal team was patient , supportive and very efficient and always friendly . All this adds up to a truly amazing team !!! Thank you all .

Enid · 27 September 2023

★★★★★ 5/5

Trustpilot

Ocean Homes Landlord: Excellent

I recently used Ocean to let my property and have been delighted by the service from the Ocean team. From initial enquiry to finalising the tenancy, Scott and the team at Ocean have been excellent. Specifically, they communicated well and were responsive to emerging queries/issues. Within a week of marketing the property, Ocean secured a selection of high quality tenants and handled the end to end process of getting them into the property. I'd like to specifically thank Jemima for her diligence in finding great tenants in a short space of time and James and Sarah for their additional support. I have full confidence in the Ocean team and wouldn't hesitate to recommend them to other landlords.

Matt · 27 September 2023

★★★★★ 4/5

Trustpilot

Ocean Estate Agents at Bradley Stoke…

Ocean Estate Agents at Bradley Stoke were a good choice. Their experience and good local knowledge meant we got the property on the market at a realistic price,attracting lots of interest, and after a concentrated day of viewings, we had a bunch of offers. The team there werre friendly and efficient, and commumicated swiftly.We used Oceal Legal for convenience and to keep things in-house. The process seemed unduly long for a simple transaction with no chain at either end, but we got there eventually. There was a whopping £48 charge to transfer the funds after sale, which we hadn't spotted in the small print, and seems comparatively excessive.Overall, a positive experience, and I'd use Ocean Estate Agents again.

AM · 19 September 2023

★★★★★ 5/5

Trustpilot

I have had a very positive experience…

I have had a very positive experience selling my flat through Ocean.There were very friendly,helpful and professional at all times.I really couldn’t have asked for more.You hear bad reports about estate agents and yes,I believe a lot are justified,but I assure you this is a genuine review and Ocean really were excellent.Special mention to Melissa too,as she was great.

Tim · 30 October 2024

★★★★★ 5/5

Trustpilot

We couldn't be happier with the service…

We couldn't be happier with the service we received at Ocean Shirehampton. The entire team were excellent; from Mark and photographer Tom getting our house ready to put on the market, Chris and Sam arranging viewings and eventual sale of the property, but especially Sadie - our Move Manager. Sadie helped us navigate a very stressful journey with calmness and efficiency. We always felt supported by Sadie, who was incredibly patient and professional even when faced with very difficult aspects (and external parties) throughout our sale. Thank you Team Ocean!

Jess · 18 September 2023

★★★★★ 3/5

Trustpilot

Would use a different conveyancer in future

I used Ocean for conveyancing on a new build flat as recommended specialists. The team were polite but sub-par on the details and I don't think best represented my interests. I'm not sure the contract had even been read prior to sending on to me; I had to go through in detail to pick up references to clauses that didn't exist and press hard for an accurate specification document. The contract feels weighted towards the vendor and the spec lacks the detail necessary to cover for a couple of disappointing elements in the final product (including EPC rating and flooring). Would use a different conveyancer in future.

Laura · 7 August 2024

★★★★★ 5/5

Trustpilot

Very happy with our experience

Right from start when we were unsure about renting out our house, we were relieved at our first appointment with Scott. He had all of the answers, advise and really put us at ease. Very knowledgeable indeed. Also Jemima was very helpful, friendly and couldn’t do enough to make us happy and relaxed. We’ve found a lovely tenant and hope that the journey continues as smooth. Thanks Ocean, it’s been a pleasure

Jemma · 12 March 2024

★★★★★ 5/5

Trustpilot

Simon is amazing!

We were with them for a long time due to difficulties with our sale but Simon was amazing! Kept us up to date with interest rates falling and getting us the best deals he could. Easy to talk to and fantastic customer service. He was highly recommended to us by a friend as well and we are so thankful.

Merryn · 24 October 2024

★★★★★ 2/5

Trustpilot

Letting the property with Ocean was a mistake!!!!!!…

Edit: I have just read Ocean’s reply to my review. The agency outright refused to manage any issues as I was no longer a client. I would have happily deposited funds with them had I been given the option. Original review: Letting the property with Ocean was fine, but the management of the property left a lot to be desired. Ocean do not vet their contractors properly, nor do they check the quality of the work. I paid £10,000 to have a house redecorated and when I complained about the work done the management team refused to visit the property to inspect it. As a result I found a new agent to let and manage my properties. The last property with Ocean was vacated today and the tenants have left a lot of issues. Ocean is refusing to deal with the issues because they no longer “manage” the property. Very unethical and money-grabbing company.

Danila · 5 August 2024

★★★★★ 5/5

Trustpilot

Thanks Simon

We decided to move house at a time when interest rates were regularly changing and we had no idea how to approach the market. Simon was brilliant from start to finish and presented all our options clearly so as to help us make a decision which best suited our circumstances. We ended up with a great deal and relaxed in the knowledge we had made the best decision for us at this time. Couldn’t recommend Simon enough and we will keep coming back for all our mortgage requirements! Thanks Simon

Josh · 4 September 2023

★★★★★ 5/5

Google

Oceans Estate Agents especially Tanya and Sam have been very informative helpful and professional .With the way they have dealt with the sale of our property. Many thanks.

Julie · 27 October 2025

★★★★★ 5/5

Trustpilot

Have gone above and beyond!

The legal team who handled our first home purchase had gone above and beyond. We are so grateful for Ms. Jasmine Wills and team who made it possible for us to buy our first home despite all struggles and circumstances along the way. It was worth the wait! They have kept us always updated and assured us throughout the process. Would highly recommend Ocean Property Lawyers!

Mark · 23 June 2024

★★★★★ 5/5

Trustpilot

Chris, Sadie and Team - 5 Star professional Service

Chris, Sadie and the team at Ocean Shirehampton delt with the sale of my property and gave a fantastic 5 star service! Chris, Sam and Mark always kept me up to date when viewings took place, great knowledge on the area and market, providing very useful feedback after each viewing.The team went above and beyond. Chris and Sadie must get a very special mention. They did all they could to make things stress free, always available to speak on the phone, making sure everything went as smoothly as possible during the selling/conveyancing, doing their very best to overcome any delays and keeping me up to date at each stage of the process.From the very beginning (and as we head towards the end of the process), the team in Shirehampton are professional, friendly, knowledgeable and always at hand to answer any questions.Sadie and Chris are total stars! Dedicated to providing a top class service, they give support and reassurance, and do so in a calm manner.100% recommend! Thank you so much, really appreciate all of your hard work.

Joanne · 25 August 2023

★★★★★ 4/5

Trustpilot

Great service from the team throughout…

Great service from the team throughout my tenancy. Communication was always prompt and professional, and any issues were dealt with efficiently. Thank you for your support and assistance during my time in the property.

Kiki · 15 September 2026

★★★★★ 5/5

Trustpilot

I had a fantastic experience with Ocean…

I had a fantastic experience with Ocean Estate Agents, more particularly Charlie! From the moment I inquired about renting a property, their team was incredibly responsive and helpful. They listened to my preferences and found the perfect home for me. The entire rental process was smooth, and their staff guided me through each step, making it stress-free. I'm truly impressed with their professionalism, attention to detail, and dedication to ensuring I found the right place. I highly recommend Ocean Estate Agents to anyone looking for a seamless and enjoyable renting experience.

Cres · 17 August 2023

★★★★★ 5/5

Trustpilot

The staff were helpful and efficientSam Mcgreevy was efficient and helpful…

Sam Mcgreevy was efficient and helpful from the start. He kept us informed and was very professional as well as being friendly! When we accepted an offer, Tanya West in the legal dept. Took over our transaction. Again we felt looked after and in safe hands. Tanya dealt with the many communications effectively and helped keep the process on track, through to completion! She was helpful and approachable throughout, helping a stressful experience be a little less stressful!

Anne · 28 September 2023

★★★★★ 5/5

Trustpilot

Great job Ocean!

Our journey started with Lawrence, so friendly and totally professional explaining the house market and getting a competitive valuation for us, succeeding in a sale on the first day! Lisa and her team took over the chasing of our very long chain with regular updates, keeping us sain with her positive, thorough updates. Gemma worked so hard with our troubled chain breaking, as we said one step forward two steps back!! But we made it, with the amazing team at Ocean. Thank you all so much, we are now enjoying our new life in the country. X

Mrs · 6 August 2023

★★★★★ 5/5

Google

Thank you Sadie 🙂 I bought a house through Ocean and their move manager Sadie was very helpful and responsive throughout the completion process.Highly recommended 👏 …

Harris · 27 October 2025

★★★★★ 5/5

Trustpilot

Highly recommend!

Ocean Property Lawyers are a great group of people. Very reassuring, understanding and responsive.As first time buyers we were quite clueless and ended up with a complicated purchase. Ella was thorough throughout and I would absolutely recommend her and the team to all of my friends. The assistants that answered the phones were also friendly, knowledge and always helpful.

Emma · 2 October 2024

★★★★★ 5/5

Trustpilot

The best agents around!!

Having just completed today, the sale of a deceased estate property, with a few complications along the way, and having to contend with very difficult solicitors on the buyers side, I can firmly say I dont think any other agent could have handled and progressed things the way that Ocean did!!Just superb, from start to finish, so professional, sensitive when needed, and always available, we have appreciated it so very much as a family!!Good old fashioned customer service works wonder, and special mention to Melissa Bell, just the absolute best at her job, keeping us informed at every step along the way, we cannot thank you enough!!!The Sheppard/Lloyd family

Nic · 1 August 2023

★★★★★ 5/5

Trustpilot

Amazing letting agents

Myself and my partner recently let a property through Ocean. Amelia dealt with the arrangement of the viewing and what came next after we made an application of the property. She was so so helpful and approachable- we didn’t feel like we couldn’t ask questions and any issues we had she dealt with haste and very professionally. She even managed to organise some furniture for the new unfurnished property through the existing tennats who were getting rid of a few bits which was a great help with our move and made it so much easier. Also a thank you to Will who showed us around the property in great detail! I’d 100% recommend letting through Ocean!

Alice · 27 July 2023