Allen & Harris Clifton, Bristol reviews in Bristol, City of

★★★★★ 5/5

Google

My partner and I have just concluded the purchase of a property advertised by Allen & Harris. It has been a very long and frustrating experience because of Covid, as our solicitors worked at a reduced pace. Nevertheless, our estate agent, Mr Jonathan Siggins, has proved to be a constant and indefatigable support, always going the extra mile to help the process move forward, chasing enquiries and mediating between us and the vendor whilst constantly reassuring us. I felt I could totally rely on him! I would definitely recommend their service.PositiveResponsiveness, Quality, Professionalism

O · 25 October 2021

★★★★★ 5/5

Trustpilot

Keron at the Pontcanna office

I had a lovely experience with Keron in the Pontcanna office. He was efficient and kind. He was a good communicator and a pleasure to work with!

P.V · 2 May 2025

★★★★★ 5/5

Trustpilot

Outstanding services

I highly recommend AK for his services. A friend of mine recommended me to him after I was declined a mortgage from another broker (despite that broker telling me I was guaranteed a mortgage). My circumstances are complex, yet he managed to secure me a mortgage with 3 days, including working over the weekend and during his holiday. From the start he assured me that he could help and if any issues my fee would be refunded. He is efficient, reassuring, experienced, professional and has saved me considerable stress. I’m so delighted that I was introduced to him and now extremely excited about moving.

Bonnie · 7 September 2021

★★★★★ 1/5

Trustpilot

Renting a property from them initially…

Renting a property from them initially was fine, but they do not answer emails without standard script, they constantly badger you on email when you’ve already paid rent. They don’t answer queries always on the side of the landlord.

Molly · 9 November 2024

★★★★★ 1/5

Trustpilot

Not value for money, shop around

Clifton, Bristol Branch - Sold themselves as a premium offering but their outputs (pictures, write ups, viewings) were below average. In Covid, you would have thought you'd show prospective buyers of a First Floor Flat the 3.5 acres of gardens that are included. Apparently not. I changed agent but they refused to take the property off line and continued to market it after the contractual period was up.I could write many more things. My advise, shop around for a better estate agent.

John-Paul · 4 June 2021

★★★★★ 1/5

Trustpilot

Told I was not allowed to view a…

Told I was not allowed to view a property until I had signed up for their mortgage service. Managed to work my way around this and view the property. Put an offer in, which was accepted. They then put the property back on the rental market. Ok fine, but they did not inform me of this and continued to pressure me into using their services. All they are interested in is your money. 0/5.

Mr · 23 April 2022

★★★★★ 1/5

Trustpilot

Absolute clown show.

Joe · 10 December 2025

★★★★★ 5/5

Trustpilot

Andy at Allen and Harris Cirencester…

Andy at Allen and Harris Cirencester helped me with the sale of my 1 bed maisonette. Ultimately I decided against the sale as my circumstances changed, but I found Andy straightforward, knowledgeable and helpful.

Mr · 23 December 2024

★★★★★ 5/5

Trustpilot

No one give us the opportunity to rent the house except Allen and Harris and miss scarlet

me with my child and my wife in a hotel for more than a month I begged the offices to help me find a house we both had a full time job in a nursing home so guaranteed work and no one helped and fortunately for my good luck they turned to allen n harris office and there i found ms scarlett but i have to admit you really bent my problem understood the situation and found us home within a week and without paying 6 months in advance just by promoting us and allowing us to try our luck us taking the references and the landlord control thank you very much scarlet

Customer · 9 March 2021

★★★★★ 1/5

Trustpilot

So unprofessional and pathetic

So unprofessional and pathetic. All they want is your money and not willing to assist. They let us move in to a damp, dirty and pest infested property. Tried to raise our queries several times with no help. Please don’t rent from this bogus agency.

Joyline · 4 June 2024

★★★★★ 3/5

Google

Overall I have had a very mixed experience with Allen and Harris (Clifton). We started off on a very bad note but over the months Amy Garrod has greatly helped to improve my opinion of the branch and organisation. If I was judging Amy alone it would be an easy 5*. She has consistently handled my queries with the utmost professionalism and efficiency and continues to offer her support whenever required. I hope that this level of care for tenants and landlords is now mirrored across the branch and hope that I can improve the 3* in the near future.

Rikin · 25 October 2020

★★★★★ 5/5

Google

My partner and I had an excellent experience with Allen & Harris. They (Scott and Louise) were very helpful once we had identified a property that suited us and made every effort to expedite the process of putting our offer through and accommodating our needs. Sadly we were unable to take up the property due to certain circumstances, but we could not recommend them enough if you want a responsive, professional team to help you find a property to rent.PositiveResponsiveness, Professionalism

Mark · 25 October 2020

★★★★★ 1/5

Trustpilot

Listen to this one, this is a good one

Listen to this one, This is a good onei goes into Allan and Harris in Bishopbrigs for a mortgage The chap has an asian back ground and I have record of 3 year taxes paid for my wages get paid by bacs all the time.the last few months because of corona virus the office was shut and was paid a week here and there lateI get told he can not do it because I am employed by family and then without us complaining he tell us I am not raciest. "but who told you you were"How can an asian be raciest with another asian. is it possible?My credit score is 987 out of 999.The thing about it i put the fone down on him before coming down, by taking to him I knew he is full of sh....t.But because he phoned back several time I ended up wasting my time going there. what a load of rubbishI phoned my bank on the same day and 2 days later i got an approval as I have been banking with them for 8 years.What a waist of time.I think if you are not Scottish through and through do not go there unless you want to be humiliated.Come on Allan & Harris pull yourselves together.My opinion "maybe he is not trusted by the banking world and we asians are paying the price"..Get it sorted guys no need for this

Shohreh · 13 August 2020

★★★★★ 5/5

Google

Jonathan was fantastic throughout the whole process of selling our property and the staff at the office were all very helpful and professionalPositiveQuality, Professionalism, Value

Leigh · 11 January 2022

★★★★★ 1/5

Trustpilot

Cheated out of house offer

I enquired about a house sale and requested home report and viewing, the manager of irvine branch agreed to arrange this, 2 days later they phoned and said the house was under offer, and the owner accepted a quick sale offer, i feel cheated out of a viewing and potentially buying this house. I had no house to sell having sold ny home in november 2019, i was cash buyer ready to buy this property. The manageress not only decided who could buy this house but cheated sellers out of making more money. She stated she done nothing wrong, i disagree, she would not give me head office number but stated her area manager a Mr Farmer would call me, im still waiting. This has put me off having anything to do with this estate agent, and i will avoid any house sale they are involved in.I feel something underhand has went on with this house sale.

M · 9 July 2020

★★★★★ 1/5

Trustpilot

Avoid them

As a landlord who was with them for a very short time, I made two complaints concerning 1) Repairs and maintenance and 2) Rent payments, both against the company they use to contract out these services (Sequence). After exhausting their internal complaints procedures I took them to the Property Ombudsman who held up my two complaints against Sequence. Don’t use them.

Colin · 1 May 2023

★★★★★ 5/5

Google

Bethan made my moving in and house search process very easy. Would definitely recommend over other Bristol offices.

Truly · 25 October 2022

★★★★★ 5/5

Trustpilot

I purchased a house with Allen and…

I purchased a house with Allen and Harris. Michelle dealt with it all. She was very professional, a lovely lady. Polite and nothing was too much trouble. Sometimes I spoke to other staff in the office. They were all very pleasant to talk to, always answered anything. I would completely recommend going to Allen and Harris for all your needs to buy or sell a house. The rental side is also great to deal with.

Jenna · 27 June 2021

★★★★★ 5/5

Google

An estate agency can seldom be judged properly or fairly on an "overall" basis. So much depends upon the individual with whom you deal. Overall, I can only rate Allen & Harris as average - BUT, as I have been fortunate to be able to deal directly with its Lettings Manager AMY GARROD, any "issues" that arise from elsewhere in the agency are promptly resolved by Amy. She fully deserves a multi-star rating! Amy has looked after my rental property from when I acquired it in 2008 - albeit that was with a different agency - and her service was exemplary. Fortunately, despite that agency having been taken over twice (it's now Allen & Harris) Amy moved with it. Without any exaggeration, no matter how small or complex an issue has been (and there have been plenty of both), Amy has always taken care of them superbly and professionally. She never fails to relieve me of all the aggro. On that basis, I'd "If you want a good lettings agency, Allen & Harris is amongst the best". But I have to qualify that but adding "As long as Amy Garrod serves you". A&H is currently selling my flat - but yet again, both they and I have had to call upon Amy for help. Hopefully their sales department will also turn up trumps. Can one individual make or break an agency? Maybe not - but one outstanding employee can raise an agency's profile well above its overall standard. Posted on behalf of Raymond [LLB Hons, AGSM, ARCM]

Daniel · 26 October 2019

★★★★★ 5/5

Google

Very professional service. Lois Trott was particularly helpful, quick to respond, and understanding when helping us look for a property. Would recommend chatting to their friendly teamPositiveQuality, Professionalism

Kira · 25 October 2020

★★★★★ 1/5

Trustpilot

Don't trust Allen & Harris!

Awful service by Allen & Harris. Booked in 2 viewings back to back with them... got there and no one was around. When I called, they told me that the second property had gone already and that someone should have rang me and cancelled the whole appointment (I guess they'd just decided not to do it?!). No one had and they had no answer for why that was the case. The woman on the phone was nice and offered to drop everything and come out to me in around 15 mins but I had other viewings booked in and had to move on.They also said they'd keep in touch with me about new properties coming on the market... I was keeping an eye out and saw various new ones that were suitable and never heard a peep from them.

Kelly · 13 February 2019

★★★★★ 1/5

Trustpilot

Stay Away - A&H ROATH BRANCH

**Review for Allen and Harris Estate Agents ROATH BRANCH:**

Georgia · 10 August 2025

★★★★★ 5/5

Google

Louise De-iuliis managed to find quality tenants within 24 hours. Very efficient as always!!!! Alan McGheePositiveResponsiveness, Quality, Professionalism, Value

Alan · 25 October 2023

★★★★★ 5/5

Trustpilot

Rob Watson was very accommodating

Rob Watson was very accommodating from start to finish and answered all the questions in an email shortly after, 10/10 service!

Zeb · 11 January 2022