Allen & Harris Clifton, Bristol reviews

★★★★★ 5/5

Google

I had a fantastic experience working with Jordan as my mortgage adviser. From the beginning, he provided expert advice that made the entire process feel much less overwhelming. What really stood out was how proactive he was, he regularly followed up to check on our progress and made sure we understood each step of the mortgage journey. His guidance was clear, reassuring, and always in our best interest. Thanks to Jordan, we felt supported and well-informed throughout our home purchase. I wouldn’t hesitate to recommend him to anyone looking for a knowledgeable and genuinely caring mortgage adviser.

Niki · 2 September 2025

★★★★★ 5/5

Google

Jordan was absolutely amazing with the advice he gave me towards my mortgage application. He was very pro active and it made the whole process easier and quicker. Leighton showed me around the properties and really assisted me with my needs and took the time to understand my likes and dislikes. Top estate agent! The whole team at Allen and Harris are a dream team and I would highly recommend them!!

Abby · 22 September 2025

★★★★★ 1/5

Trustpilot

I went to Allan&Harris on Albany Road

I went to Allan&Harris on Albany Road, during my visit, Liam Tresilian made some racial comments to me that he clearly thought were humorous. He was laughing while delivering his inappropriate remarks, seemingly oblivious to the discomfort he caused. Instead of fostering a welcoming atmosphere, his comments only served to highlight the insensitivity that can sometimes be present in social interactions. This experience left me feeling deeply ashamed and very uncomfortable, as I couldn't help but question why such remarks were deemed acceptable in any context. It was disheartening to encounter such ignorance, especially in a setting where I expected to feel safe and respected. I believe that everyone deserves to be treated with dignity and kindness, and it was disappointing to witness such a lack of awareness regarding the impact of words.

David · 26 March 2026

★★★★★ 5/5

Google

I would like to share my appreciation of Tommy. He was diligent in contacting me and responding to my queries ahead of my viewing. Then highlighted a fantastic property that was perfect for me. Throughout the process he was happy to take my calls and work through renting checks and was very positive. Thank you Tommy for your fantastic service!

Oliver · 16 September 2025

★★★★★ 5/5

Google

I have just secured my ( hopefully ) forever home. From viewing property on Saturday to getting accepted on Monday. Having slight issues with going forward, Charlotte Gleed has been an absolute god send. I could not thank her enough for her patience, she’s extremely professional and is excellent at what she does. Thank you again for making me dreams come true. This is more than just a flat to me, it’s a new start, and you’ve made it possible.

Chloe · 21 January 2025

★★★★★ 5/5

Google

I had a couple of issues moving into the flat (very minor but the stress of a move you always find something) - Charlotte Gleed at Allen & Harris has been extremely responsive, acted very quickly on anything I’ve asked, ensured that my move in has gone as smoothly as possible and has filled me with confidence that anything I need I can get in touch which as a single person living alone is a real comfort! Wouldn’t hesitate to use Allen & Harris again and would definitely recommend Charlotte! (Although worth mentioning everyone I have met so far has been super helpful too)

Danielle · 3 January 2025

★★★★★ 5/5

Google

We have been renting a beautiful flat in Hotwells for the past year through Allen & Harris in Clifton, and I cannot recommend this team enough! From the very beginning, we worked with Bethan, who was incredible during our application and moving-in process. She truly bent over backwards to make our transition as smooth as possible. Bethan was super friendly and attentive, ensuring that every detail was taken care of. She wasn’t pushy at all during the viewing, making us feel comfortable and not like we were being oversold. She also went above and beyond to help us navigate move-in challenges - she pushed our references forward and coordinated with all parties involved. Her dedication and support during this time helped ease the usual move-in stress massively! Riley has recently become our property manager, and I honestly can’t praise him enough! He has truly demonstrated that he puts his tenants' needs first and is willing to dedicate his time and energy to get things sorted for us as quickly as possible. He is kind, responsive, and regularly goes above and beyond to ensure that any issues are addressed promptly. Whether it's a small maintenance request or a more complex problem, he handles everything with professionalism and a positive attitude - Consistently making us feel valued and heard. Overall, the team has made our experience as tenants stress-free and enjoyable, which is something we’re super grateful for!

Marta · 24 September 2024

★★★★★ 5/5

Google

Tommy has been amazing throughout the whole process. He was always quick to respond, so helpful with any questions we had, and made everything feel straightforward - especially during the referencing stage. We really appreciate all the effort he put in to help us secure the flat. Thanks so much!

Izzy · 1 October 2025

★★★★★ 5/5

Google

We recently moved to the country and had quite a few hurdles to overcome in securing all the necessary documents for our rental. Charlotte at Allen & Harris was absolutely amazing throughout the entire process! She was incredibly helpful, patient, and made everything so much easier for us. Her guidance and support were invaluable, and we couldn’t have done it without her. Highly recommend Charlotte and Allen & Harris for anyone looking for a smooth rental experience!

Maxine · 22 October 2024

★★★★★ 5/5

Google

Thank you to Tommy for helping get my son moved to Bristol. Could not have been more helpful and patient with us, answering questions and giving advice. Always friendly and responsive - really appreciated the customer service here. Cheers Tommy.

Lucy · 1 October 2025

★★★★★ 4/5

Trustpilot

Had an excellent time moving in with…

Had an excellent time moving in with Allen and Harris. Aaron was particularly helpful with setting things up! A couple details could have been clearer but otherwise a fantastic experience.

Daniel · 27 August 2026

★★★★★ 5/5

Google

Riley was fantastic throughout the whole process - professional, friendly, and always quick to respond to any questions. Made everything as smooth and stress-free as possible, and kept us updated at every stage. Couldn’t have asked for better service - highly recommend!

Charlotte · 24 August 2025

★★★★★ 5/5

Google

I would like to express my sincere appreciation for Riley Florio from, who has been incredibly helpful and professional in assisting me with matters related to my tenant. From the very beginning, She has shown exceptional communication, prompt follow-up, and a genuine commitment to resolving issues efficiently and fairly. What stands out most is her patience, attention to detail, and ability to navigate challenges with calm and clarity. It’s rare to come across someone as dedicated, approachable, and reliable as Riley. Her support has made a real difference, and I’m truly grateful for their outstanding service. I highly recommend Riley to anyone looking for a knowledgeable and trustworthy professional in property or tenant management. Thiago & Denise

Thiago · 3 May 2025

★★★★★ 1/5

Trustpilot

The worst letting agent ever

The worst letting agent ever. They cannot manage your property and are very rude and provide the worst customer service ever. Being with this letting agent has been a nightmare, instead of helping landlords the so called letting manager Tiffany was very rude and explains she’s not a mind reader. She would never answer calls, disregard emails and also accidentally replies to a chain of emails to her colleague but includes us to say how we are ridiculous. Tiffany is so unprofessional and the service provided was appalling. We will never be using this letting agent and recommend not to use unless you want your house to be destroyed and not to have any support from the lettings agent you put your trust in to manage and maintain your property and to have the most appalling service. Stay clear and actually get your moneys worth with another agent.

Fahima · 26 April 2025

★★★★★ 5/5

Google

Riley has been really great. Really friendly guy, always very quick to reply and solve any maintenance queries. We are leaving Bristol after 4 years in our flat, and Riley has made the transition very smooth and even went out of his way to organise an early release from our tenancy. Would highly recommend A&H!

Jessica · 15 January 2025

★★★★★ 5/5

Google

5 STARS EXPERIENCE!! I had excellent service from the team as I carried out my property search. Excellent insight and great advice about the market. Leighton Tuodolo gave very clear guidance about the properties I enquired about. Jordan Cassell was very helpful in understanding the mortgage options available to me at this time. A great team that focuses on the customer and ensuring that nothing is overlooked. Great work - highly recommended 😊👍👍

A · 20 May 2025

★★★★★ 5/5

Google

It has been four years since my first review and I can say that we are extremely happy with the service. Our current property manager is Riley Florio, who has been incredibly responsive, proactive and very helpful. Amy Garrod was our property manager about four years ago and she has been responsive, extremely professional and friendly. We can rest calm that she is doing the best possible for our tenants and our property.PositiveResponsiveness, Professionalism

Carlos · 7 May 2025

★★★★★ 5/5

Google

Allen and Harris in Clifton are by far one of the better agents we have dealt with. Riley is always easy to get hold of, they’re very organised and in turn, efficient. This culture seems to be consistent throughout their other branches too!

Nano · 10 April 2025

★★★★★ 5/5

Google

Jordan was amazing, as a first time buyer, I was absolutely clueless and he really took the time to explain, over-explain and then explain some more making sure that I fully understood before committing to anything. I also delt with Daisy who was also wonderful, she was always happy and bubbly on the phone and always willing to help however she could of Jordan wasn't available.

Chris-Ann · 6 July 2025

★★★★★ 5/5

Google

Daisy was fantastic throughout the entire process of purchasing our first home. She was always easy to reach and helped us with all aspects of our purchase. I would highly recommend Daisy and the Allen and Harris team to support your purchase.

Ben · 27 March 2025

★★★★★ 5/5

Google

Leighton was superb during a recent viewing - friendly, knowledgeable and pragmatic. He was keen to understand my requirements and recommended other potential properties. Top effort.

Chris · 21 September 2025

★★★★★ 1/5

Trustpilot

Read the Contract!

I employed this company to sell a house. After 6 months and no sensible offers, I terminated their contract. A few months later, I sold the house through another agent, who were brilliant. However it turned out that the eventual buyers had seen the house originally several months before through Allen and Harris. The next thing I knew was their high powered solicitors demanding full payment of their selling fees, which according to their contract I have to pay indefinitely after they have sown anyone the house. This is criminal and they should be ashamed of themselves putting a clause like that in a legal contract. So beware, read all the small print. Don't use Allen and Harris as they are absolutely useless.

Ken · 23 April 2026

★★★★★ 5/5

Google

This is the second time I have used Allen & Harris to help me find a tenant. I have been very happy with their professionalism and service particularly Mollie who found my most recent tenant she was extremely helpful and would recommend her service to any landlord.

Luigi · 21 December 2024

★★★★★ 5/5

Google

Me and my sister rent a flat through Allen and Harris and we just wanted to say how amazing Riley has been. We’ve had a few maintenance issues over the last couple of months and Riley has been so helpful and friendly throughout :) thank you !!

Olivia · 2 December 2024