Allen & Harris Clifton, Bristol reviews

★★★★★ 5/5

Trustpilot

Best estate agent ever

I used Allen and Harris to purchase a house and Connor Sherman was my estate agent. He was so friendly and helpful. Kept me updated throughout the whole process and would chase up any enquiries that I had immediately.Also, Liam Tresillian, the mortgage broker at Allen and Harris, was extremely helpful and found me the best mortgage deal. I highly recommend using Allen and Harris.

Lisa · 9 May 2024

★★★★★ 5/5

Google

Bethan and the team were great at accommodating a viewing for me as I was moving back into the city after a few years away. Was able to provide all the info requested and made the whole process efficient and seamless over a busy Christmas period! Other colleagues I spoke to in the office and over the phone were very kind and on the ball with documents, checks and keys too. Thank you everyone!

Patrick · 25 October 2023

★★★★★ 1/5

Trustpilot

Really poor experience with Allan &…

Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange.

Guest · 1 April 2026

★★★★★ 1/5

Trustpilot

TERRIBLE

That’s is me again. After a very stressful negotiation with this company we decided to continue in the purchase of the apartment and couldn’t be worst. After a lack of information in the home report that builds with more than 4 floors bead to have lift by new regulations and just a few lenders accept to mortgage apartments in 5 floors without lift we got one. Lender tried 3 times to organise the service but Alen and Harris have not organised the appointment so they came to us telling the seller will put apartment back to market. Terrible service,terrible organisation, terrible customer service. Maybe now they will sell to their friend.

Edna · 18 July 2025

★★★★★ 5/5

Google

Bethan was brilliant and literally let my flat out from the day it went on Right Move. Very friendly and professional service for a very small percentage. Highly recommend!

Borris · 28 March 2024

★★★★★ 1/5

Google

As a former Landlord and property investor they are definitely the worst Lettings agents I have ever used. They are happy to take £44,000 from you but when you report emergency plumbing problems back at the end of January nothing gets done, Bethan in property maintenance takes 1 month to respond to your emails and still does nothing and the new Lettings Manager Giorgia Fuse is just as incompetent as the rest. It’s been 4 months 17 emails, 8 phone calls and still no repayment of funds promised to me. They keep on apologising, don’t contact you back when they say they will = Worst Estate Agents ever!

William · 25 October 2022

★★★★★ 5/5

Trustpilot

Paisley office - Professional, friendly, great experience

What a great experience we had selling our parents’ house. Allen and Harris were totally professional and took all the hassle out of selling a property which is 2 ½ hours away from me. The Matterport walkthrough showed the house beautifully. Allen & Harris did all the viewings - 15 in the space of 2 weeks - and secured a great price for us. They were friendly, respectful and kept us informed at all times. This was the Paisley office - a great team!

Good · 30 May 2025

★★★★★ 1/5

Trustpilot

Lied from day 1

Rented us a property (which was extremely overpriced but had no choice as was about to become homeless) and said that the landlord was “the best landlord they’ve ever dealt with”

Katharine · 25 July 2026

★★★★★ 5/5

Google

Bethan was amazing! Very personable and made sure that we remained informed throughout the entire process. We can’t thank her enough, now that we’re all moved into our new home!

Alex · 28 January 2024

★★★★★ 5/5

Google

Charlotte and Louise have been fantastic. They managed to make a stressful situation of moving places very straight forward and always had really quick and helpful responses whenever I have needed their assistance. The turn around from our offer being accepted to getting the tenancy agreement signed and completed was done far quicker than it has in the past and from then on they have maintained my confidence in them. Thank you for all your help and I know if I have any issues going forward they will be rectified promptly.

Charlotte · 29 November 2023

★★★★★ 5/5

Google

Bethan and Charlotte were both extremely helpful and friendly, they made all the stress of having to move diminish. Absolutely great work!

Madalina · 27 April 2024

★★★★★ 5/5

Google

Have loved working with the Clifton team at Allen and Harris. They're friendly, professional and efficient and always willing to go above and beyond. Thanks for all of your help so far!

Niki · 24 September 2025

★★★★★ 5/5

Trustpilot

Thank you Maisy and Olly.

A big thank you to Maisy for her kindness, patience and professionalism throughout our buying experience this week. We are moving into Shepton Mallet from Jersey (although my husband was born here) and only had a week to view properties during half term as I am a teacher. On arrival we didn't think that we could be in a position to put in an offer as although we have sold a property at home it hasnt been fully processed....Maisy has made this totally possible for us and we are now really excited to start our new life here soon.Olly was also great at the start of this weeks journey and yesterday when offers were being discussed.From beginning to today when our offer was accepted we have been 100% happy with Allen And Harris.Thank you all 😚

Jo · 25 February 2022

★★★★★ 5/5

Google

I was shown around a lovely property by Charlotte G, who was absolutely charming. She answered all my questions and it was a very positive experience. We got the property and she was extremely helpful, sending us everything we needed to fill out very quickly and helping us with the process - can't thank her enough and we're looking forward to moving in!

Etty · 25 August 2024

★★★★★ 1/5

Google

We felt we had a very poor experience with Allen and Harris whilst trying to sell a property with them, making a difficult process much more stressful. Great sales pitch but once we'd signed on the dotted line the service was awful. Errors on the listing which took days to resolve after ignored and brushed off emails, lack of feedback after viewings, promises of updates which never came, poor communication and not locking up properly on one occasion. Two collapsed sales later we left and have now sold it with someone else.

Bex · 23 March 2025

★★★★★ 5/5

Google

Thank you to Allen & Harris for helping us find our new home. Massive thanks to Bethan who embodied professionalism and competency to make the process smooth and stress-free.

Oscar · 25 October 2023

★★★★★ 5/5

Google

I worked with many members of the team throughout the selling process but primarily with Kate. She was excellent at keeping me up to date and helping me get through a fairly difficult sale which I really appreciate! She was quick to respond to emails and easy to get in touch with on the phone which made my life much easier. I would definitely recommend.

Matt · 26 June 2024

★★★★★ 5/5

Google

Riley is really nice and helpful !

Matt · 2 December 2024

★★★★★ 1/5

Trustpilot

Charity Shop Sue needs to help them.

Charity Shop Sue could show this lot a few things about management. Broker was an imbecile, couldn’t get him off the phone until we paid, then couldn’t get him on the phone. His manager was a nylon shirt wearing narcissist. They caused delay, drift, and endless stress. Avoid like the plague. Financial ombudsman here we come.

Andrew · 10 February 2024

★★★★★ 1/5

Trustpilot

LIARS,MONEY HUNGRY DISHONEST

PORT TALBOT OFFICE - The worst experience I've ever had with an estate. I had a pleasant viewing with the owner who showed me around when the estate agent wasn't available. Loved the house a d spent 2 hours chatting with the owner who seemed more than keen to sell to me, even asked me to exchange numbers to keep each other updated as this agent allowed his last sale to fall through and never notified him.Later the same day I txt the owner and offered full asking, telling him he could take as much time as needed to decide. He replied instantly and accepted. I emailed the agent and formally submitted my offer as well as my mortgage in principle proof of funds (far more than enough to Substantiate my offer) I phoned the next working day a d the agent Sarah Rowlands was instantly offish and dismissive, huffing down the phone and acting completely put out that I had called. She was annoyed me and the owner had contact and told me nothing had been accepted and viewings would go ahead still.I heard nothing til I was contacted by Rachel in there mortgage team. I told them I had already got a lender I was happy with but was pushed in to chatting with her anyway. After talking through the mortgage info I was then called yo say my offer was accepted and it would be taken off the market....that was until dat laterite Rachel had decided upon herself to go behind my back and speak to my lender and tell me they wouldn't lend to me...pure rubbish, i had personal contact with my lender and was told that agents tend to use intimidating and bullying tactics to force people to pay for their services.As soon as I refused to pay for the agents in house mortgage service I was ghosted and then told my offer had been gazumped and owner stopped contact. I took it as a blessing in disguise as I would never deal with Sarah or Rachel or this crooked company. A week after that I wascontactedby the owner again who assumee I was still buying...I had to be the one to tell him that his agents lied to him and me and that I was messed around and they declined my offer without his knowledge.Avoid these unprofessional,dishonest,useless, crooked liars at all cost!!!

Furb · 17 November 2021

★★★★★ 5/5

Google

Jonathan Siggins is a star. It was nobody's fault that we had to get through three other buyers to get to the one that eventually bought our property and it was nobody's fault that the whle process took over three years. Anyone can be upbeat and positive when things are going well. Jonathan managed to remain positive, against great odds sometimes, and keep all parties moving forward for months and months under really difficult circumstances. One thing that I really appreciate about Jonathan is that he gets back to you when he says he will. In the property game, so many peple fob you off. Jonathan is a great ambassador for his firm.

Andy · 25 October 2021

★★★★★ 2/5

Google

I've had 2 experiences with Allen & Harris. First was to look at a property, the walk around was not what I expected, it was fairly lacking in information about the property, also no communication on whether we were meeting outside the property or that the property was not currently vacant. Second experience, received a call about another property for a possible viewing, we both needed to check some details so I was told I would receive a call in the afternoon, this didn't happen. I then called up the next day, spoke to a different person, had to give all the information again, was told they needed to check some details with the landlord. This time I was told I would get a call ONLY if I was eligible. Communication clearly isn't your strong suit. Communicate with your customers every step of the way. If they're successful or not, if they're eligible or not. Call them, email them, text them, just let them know the outcome so they can move on to other properties.NegativeResponsiveness

Joe · 25 October 2021

★★★★★ 5/5

Trustpilot

Very highly recommend Allen and Harris

Very highly recommend Allen and Harris. Communication was plenty. Good Advice, All Thanks for the Patience of Matthew at A&H. Professional, friendly service. All made a very difficult time for me and my family. In parting with my late parents home. Thank you so much for everything

Babs · 9 July 2024

★★★★★ 5/5

Trustpilot

First time buyers - Excellent team

We were buying as first time buyers, we had no idea what we were meant to be doing and when. Our sale wasn't the easiest due to many complications from the developers, but Carly and the team really went above and beyond for us. I was able to call nearly every other day and they'd all be cheerful, tell me I am not a fool for constantly chasing, and just being absolutely lovely. I highly recommend Allen and Harris! Their customer service is on another level and they would bend over backwards if that would help the process move smoother.

Sophie · 29 June 2021