Trusted Agent profile · Bristol, City of
★★★★★
397 reviews across 2 platforms
23 Regent Street, Clifton, Bristol, BS8 4HW, Bristol, City of, BS8 4HW
Allen & Harris's office in Bristol, City of, at 23 Regent Street, is rated 3.4 out of 5 across 397 reviews on two platforms, including 177 Google reviews rated 4.4.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely would recommend Allen and Harris to anyone. Bethan is so helpful, lovely and attentive and has helped us efficiently at every step - she’s great. A seamless experience and by far the best agents I’ve dealt with in Bristol. Thanks! - Becky and Jamie
5/5
GoogleAllen and Harris (Clifton branch) have helped us purchase our first Property in Bristol. They were really helpful in explaining the process and keeping us updated on progress and next steps to help make it as smooth as possible. Jonathan was excellent at communicating and keeping us informed, and we're really grateful for all the support we've received. We'll definitely be recommending Allen and Harris to others.PositiveResponsiveness, Professionalism
5/5
TrustpilotHarry from Allen and Harris
Harry from Allen and Harris, supported myself and my partner with our mortgage process and application. This included 3 x face to face appointments. During the appointments harry was very professional, friendly and approachable. Things we didn’t quite understand, being first time buyers, were explained in great depth. Not only did harry sort out the mortgage application, but also all the important insurance covers too. May I add, 10 days after our mortgage application was submitted, we had an email back to say it was accepted! Much quicker than what we thought the process would take! ☺️ thank you! We would definitely recommend
5/5
TrustpilotThoroughly recommend Allen and Harris
Thoroughly recommend Allen and Harris. Selling a house that was my grandparents and latterly my late parents was a difficult and emotional thing to do, coupled with me living a two hour drive away. The team were very kind, thoughtful. Kept me up to date and really went above and beyond, offering to get legal paperwork from their office to my solicitors for me. I would particularly mention James Lamb and Connor Sherman. I wouldn't hesitate to use Allen & Harris for buying or selling any property.
5/5
GoogleWe are currently in the process of renting a property through Allen and Harris Estate Agents. We were shown around the flat by Charlotte who is very friendly and helpful. She has replied quickly to every email and call.
Thank you for taking the time to share your experience and for your wonderful 5* review Hannah! Kind regards, Lucy, Customer Relations.
2/5
Trustpilotthe one in bristol never answer their…
the one in bristol never answer their phone for enquiries (it was end of january, maybe busy period?). Even if you leave your name + phone number twice, they do not give call back.
5/5
TrustpilotDealt with Allen & Harris
Dealt with Allen & Harris, Massive thanks to Sophie & Poppy who were amazing & went above and beyond.
5/5
GoogleAs a tenant, I had a very smooth experience renting a property via Allen & Harris. Bethan was always quick to reply and address my concerns, with the outcome that we received the keys to a flat scarcely a week after responding to a Rightmove ad. I would happily deal with Allen & Harris again. Thank you Bethan!
1/5
TrustpilotAbsolute joke
Emailed to ask for a viewing of a house, was called by (apparently) the head office and told it would be booked in. We arranged our day around the viewing and got excited to view what looked like a really lovely house. I got a bad feeling the day we were meant to view it as I hadn't had any confirmation email and was told that I hadn't been booked in at all. I then asked to book it in for another evening and my details were taken this time. Again, arranged our day around the viewing, didn't receive a confirmation email. Rang again and was told that it hadn't been booked in, they didn't have my details on the database and the vendor had said they only wanted people that were ready to buy to view the house and because mine is going through the process of being put on the market, that I couldn't view it. Absolute joke. Wasted so much of our time. AND they had the balls to ask if we needed an estate agent to put our house on the market - as if I would go anywhere near them now. Will be avoiding any houses that are being sold by them now and in the future.
5/5
GoogleAbsolutely would recommend Allen and Harris to anyone. Bethan is so helpful, lovely and attentive and has helped us efficiently at every step - she’s great. A seamless experience and by far the best agents I’ve dealt with in Bristol. Thanks! - Becky and Jamie
4/5
GoogleA smooth process in relation to renting a flat in central Bristol - while I dealt with a couple of staff at the agency, Charlotte G was my main point of contact, and managed everything professionally, keeping me up-to-date with everything as it went along.
Many thanks for the great review Johnathan. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank for your wonderful support and response we are specially mention your staff Riley Florio who give us good service, we are highly recommend your agency for tenancy,we are so happy to deal with your agency. Thanking you
Hello Dipu, thank you for your wonderful review and for highlighting Riley Florio's excellent service. We are thrilled to hear that you are happy with our agency and highly recommend us for tenancy. Your 5* rating means a lot to us! Best regards, Lucy, Customer Relations Team
5/5
GoogleWe bought our house through Allen and Harris a couple of years ago. They were fantastic with everything right from the beginning and always at the end of the phone when needed. Matthew was extremely helpful with helping us with our mortgage and we are now returning to him for a second time for some advice. We highly recommend this estate agents!PositiveProfessionalism
5/5
GoogleIn the process of purchasing and so far the branch and specifically Daisy have been very helpful and responsive.
Thank you for your thoughtful 5* review Becca! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleLooked after us fantastically well throughout our tenancy especially Amy who, despite having to manage a stupidly high workload always took the time to reply and ensure we were looked after aswell as resolving any issues we had. Agency has a portal system for reporting any repairs etc. for the property which worked great, and checkout process was smooth and efficient.
5/5
GoogleI recently moved to Bristol and found the flat I am renting through A&H. Bethan was the letting agent I dealt with and she was brilliant. She organised everything and was very professional, helpful and friendly throughout which made it very easy to get the property and move in just a few weeks.
5/5
TrustpilotAllen and Harris - Pontcanna
Thank you Josh and team, very professional and time efficient no task was ever to difficult can’t recommend them enough.
5/5
GoogleHad a great experience with Allen & Harris recently as a tenant looking for a rental property in Bristol. Shout out to Bethan who was really helpful and efficient in handling the process (even with a few hurdles to navigate) Bethan you are a credit to A&H, keep doing what you're doing!
1/5
TrustpilotAvoid company bit of a joke
Seen property of cash,prepared to make offer on receipt of home report failed to send report at 10am called 11.20 had not received as had solicitor and cash in place.failed to communicate.called back 4.30 and told house was sold only explanation was the person dealing with home reports had a dilemma.a bit of a vague company and not even a return call apologising for their actions.let down both seller and purchaser in this case.broadholm street property
5/5
GoogleLouise was excellent at talking me through their process for finding suitable tenants. And kept me informed of progress. Everything went as expected - They did what they said they would do. Others at AH were also very helpful.
5/5
TrustpilotExcellent experience ,staff liz ,Leanne…gd team work guys
Excellent experience ,staff liz ,Leanne and Peter plus many more ! Kept regular contact to keep me updated with information of viewings ,feedback on house ,answered questions professionally, giving me options as I was feeling unsure at this difficult time ! Then smashed it with a fab offer ! Which has helped me amazingly financially! Highly recommend team 🙏 x
5/5
GoogleHave used A&H since I decided to rent out my property a number of years ago. Would definitely recommend them as a letting agent, they totally took the stress out of the whole process and have found me really great tennants over the years. Amy is fantastic, I’ve dealt with her right from the start, I have always received great customer service from her and great communication.
1/5
TrustpilotUnreliable and untrustworthy.
Unreliable and untrustworthy.This company has been a source of frustration for ourselves and our landlord.We had viewings deceptively organised behind our backs while living in the property, under the guise of agents being allowed to take photos.We also confirmed our deposit return with our landlord and agent and then received no deposit or response for over two weeks.My wife was told today after getting in touch it was not there responsibility, until we provided screenshots of the same agent who lied to us previously explaining he would communicate with the landlord and get back to us then failed to do so.Completely inconsistent, incredibly stressful, unprofessional and no accountability. I would advise caution before working with or renting through this company.
4/5
GoogleOur estate agent Alyesha at Allen and Harris was excellent with facilitating dialogue between the sellers and ourselves during a challenging house purchase. She was easy to contact and professional throughout from viewing our properly until the exchange of contracts. Would highly recommend.
Dear Jonathan, thank you for your kind words about Alyesha and our team at Allen and Harris. We are delighted to hear that Alyesha's professionalism and communication skills made your house purchase process smoother. We appreciate your recommendation and are here to assist with any future real estate needs.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Allen & Harris's Bristol, City of office has 397 reviews across two platforms: 177 on Google, 220 on Trustpilot (across the whole business).
Allen & Harris Clifton, Bristol is rated 3.4 out of 5 across all 397 reviews, and 4.4 out of 5 on Google from 177 reviews.
Allen & Harris Clifton, Bristol, 23 Regent Street, Clifton, Bristol, BS8 4HW, Bristol, City of, BS8 4HW.
