CJ Hole Brislington reviews

★★★★★ 2/5

Google

Quite dissapointed with the agency. All the checks done to current place were quite satisfactory and we take care of the house as if it was ours. However, the feedback provided from those (pointing out the little only few issues we got such as mould because of water getting into some areas and some others detailed below) is nothing or that we should not be reporting these and sort out ourselves when it requires professional works. We are living in a place where the boiler has not been checked in a long time and it keeps continuously either stopping due to reduced pressure or disconnecting from the thermostat which makes it stop too. Added to this, there's a leak somewhere around the boiler, a couple of windows which were not well fitted and air keeps coming (specially now in winter season and needing the heating to be turned on for longer causing more expenses), mould in some places and water leaks in the structure which are not sorted yet. Therefore, there is nothing else for me to do than leaving this 2 stars review since there is no spark of professionalism (and I have lived in 7 houses now and can only complain about management of 2 of them). I hope this can be improved for everyone's benefit (company and clients).

Raul · 9 December 2024

★★★★★ 5/5

Google

Ethan was very helpful at all times, explaining all the details of the property and answering any questions about it. Thank you for your help, as well as pointing out the steps to take if we were happy with the rental and offering your cooperation at all times.

Salvador · 29 June 2025

★★★★★ 5/5

Google

Ethan recently showed me around a property and he was professional, warm, and well informed about the property. He followed up with us quickly after the viewing, answered all our questions promptly and thoroughly, and made the process feel smooth. Thanks Ethan!

Georgia · 28 August 2025

★★★★★ 5/5

Google

Ethan has been very helpful, always followed up with answers to questions we had about a property.

Callum · 6 April 2026

★★★★★ 5/5

Google

I enjoyed the great help from C J Hole especially Jess and Sam while buying a flat. It was a tenuous process due to external factors but the help made it much less stressful.

Maico · 31 October 2025

★★★★★ 5/5

Google

Millie Challoner Her input in pushing matters along re the sale of 1 Alma Place South Liberty Lane very much appreciated and certainly made a difference, Thank you Millie Regards Roger Chambers

Roger · 5 November 2025

★★★★★ 1/5

Google

Do not touch with a barge pole .. I honestly do not give bad reviews but this was beyond a joke . Not only did no one come round in 3 months.. when I came off they didn’t take me off rightmove and sad they couldn’t as I was listed at brislington! Why I don’t know … three weeks I have been on righted but no one would come round anyway as they don’t have me listed . This is just one of a whole catalogue of mess ups . Honestly I have never known such a shower . Hopeless … polite but hopeless .

Susan · 28 October 2025

★★★★★ 5/5

Google

Excellent service, easy to reach, easy to arrange appointments and on time, Ethan borsten the agent was very helpful and extremely nice, patient and answered all my queries about the property Thanks Ethan Mohamed

Mohamed · 20 September 2025

★★★★★ 5/5

Google

I have had viewings with Thomas Sully of CJ Hole and he is an absolute treasure. Personable, friendly and knowledgeable, I really appreciate his support. I would fully recommend Thomas.

Darcy · 26 October 2025

★★★★★ 5/5

Google

Thomas Sully showed me a number of houses and made what can feel like quite an overwhelming process as a first-time buyer, a pleasant one. He was always kind, professional, and very easy to get in touch with, which I really appreciated. He was always happy to answer my questions. I’d definitely recommend him to anyone looking for a property.

Malwina · 30 March 2026

★★★★★ 5/5

Google

Had a great experience with viewing properties through CJ. Our contact Minnie has been very professional and helpful, answering all questions about the properties thoroughly and looking into anything we requested afterwards. Would highly recommend the service.

Ben · 14 August 2025

★★★★★ 5/5

Google

Ethan is calm, empathetic and really helpful. Looking for a flat in Bristol can be a total nightmare, but he makes it much more manageable. I wish all letting agents were like this.

Paul · 18 September 2025

★★★★★ 5/5

Google

CJ Hole have been really responsive, informative and provided an overall great experience in our renting search. My viewing today with Ethan was of particular note, as he was so knowledgeable about the property, and an overall lovely person!

James · 17 July 2025

★★★★★ 5/5

Google

I had the plesure of meetining Minnie Challoner after talking with her over the phone to help with sales progression, Minnie is always helpful, caring and professional in every way

Mandy · 16 October 2025

★★★★★ 5/5

Google

Ethan was very welcoming. Whilst showing us around he was able to provide us with lots of knowledge regarding the area. He was professional and friendly. We have had a very positive experience with CJ Hole. Ben and Lois

Ben · 15 July 2025

★★★★★ 5/5

Google

Had a great experience with our viewing with Minnie-it was great to have the option to view on a weekend and during the viewing Minnie was really helpful with answering questions and explaining the process to us.

Holly · 5 August 2025

★★★★★ 5/5

Google

Thank you Ethan for being professional and providing me with a Clearly detailed virtual view, it was timely, thanks for making out time and keeping to your word ✌️

Stanley · 11 October 2025

★★★★★ 5/5

Google

Minnie was great, really friendly and helpful throughout the viewing. She gave me some useful advice for strengthening my application, which I really appreciated. Made the whole process feel a lot less stressful. Would happily recommend!

Vasu · 18 July 2025

★★★★★ 5/5

Google

CJ Hole offered us a really great and straight forward experience. Minnie was very professional and quick to respond to our questions and requests - was lovely to have such a great support tackling the rental market!

Isobel · 18 July 2025

★★★★★ 5/5

Google

I have had very positive experiences of viewing properties with CJ Hole. It’s not always possible to get through to someone on the phone straightaway, but they are good at getting back to messages. They have a system of automatic reminders by text and email to keep you on track if you are looking at lots of houses. They also have lovely staff showing the properties. My daughter and I were shown a property by Cameron Williams, who was very welcoming and friendly. He allowed us time to look round on our own, which I appreciated, and was immediately on hand to answer questions when needed. He was efficient about following up after the viewing and although I decided not to put in an offer on the property, he was very respectful about my reasons for not proceeding.

Victoria · 8 September 2025

★★★★★ 5/5

Google

Had a viewing yesterday, the experience was fantastic and Ethan was very attentive welcoming and friendly all of our questions were answered, would highly recommend!

Shauna · 7 November 2025

★★★★★ 5/5

Google

Thomas Sully was the Agent that showed us around a property, he was on time, polite, very helpful and we were not rushed at all. Would highly recommend Thomas.

Julie · 24 September 2025

★★★★★ 5/5

Google

My partner and I had a wonderful letting experience with Minnie Challoner. She was extremely knowledgeable on the property and super helpful answering any questions we had, ensuring the space was correctly suited for us. Minnie was … More

Xian · 7 June 2025

★★★★★ 5/5

Google

Callum Trueman was fantastic. Very helpful and organised. Helped to provide a good understanding of the sellers positions in relation to ours as the buyers. He was very knowledgeable of the property as well.

Toby · 31 July 2025