Trusted Agent profile · Brighton
★★★★★
159 reviews across 2 platforms
6 St. Georges Road, Brighton, BN2 1EB
Part of Lextons, see every office.
Lextons's office in Brighton, at 6 St. Georges Road, is rated 4.7 out of 5 across 159 reviews on two platforms, including 14 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Lextons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent!
I used Lextons for the sale of my late parents house. Peter, James and the team were amazing. I've used other Estate Agents in Brighton and Hove but these guys really are the best. Professional, open and very knowledgeable. Highly recommend and I will be telling everyone about the great service they provide.
5/5
TrustpilotBest agents in the Brighton & Hove area
Best agents in the Brighton & Hove area by my experience. Didn’t try to pressure me into anything to start with and have been really responsive and attentive during the whole process of moving. Now very helpful with any problems/repairs of the rented property.
Dear Lisa, Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Our team work incredibly hard to ensure an excellent experience and are pleased to hear your kind words. Kind regards, Customer Relations Team
1/5
TrustpilotDon't bother unless you're selling a London townhouse - you'll be small-fry to Lexton's and will be treated accordingly.
A good agency (perhaps) if you're selling a nice West London townhouse. Not so good if you're selling a flat in Brighton. While they send one of their smartly-dressed and luxuriantly-coiffed directors over to give the spiel intended to win your business, you will soon find your sale passed on to a more lowly colleague. (Don't worry though, the director will swoop back in at the very last minute, despite being oblivious to all that's gone on in the previous four months, so that head office can see him 'closing the deal') Like all estate agents, they will tell you your property is 'guaranteed' to fetch a price, then, as it fails to realise offers anywhere near this figure, they will blame the market / the area / the weather as they gradually reduce the price lower and lower. When you get to the point when you just can't bear another weekend of viewings, you will accept an offer. At this point the director will pretty much ghost you, resulting in you complaining and eventually being referred on to a (far more effective) colleague. This colleague will work the hardest on your sale but of course, won't get the credit because said director returns at the eleventh hour to get the glory. The director's lack of involvement means they have no idea what's going on, and of course don't bother putting in the effort to find out, so you end up in a situation where your buyer demands completion ten days before you are able to complete on your onward purchase. You then have to move all your belongings into storage and have to book two rounds of removals instead of the usual one. So you've taken an offer significantly lower that Lextons' over-confident estimate, then knocked yet more money off when the buyer was unable to get the required mortgage amount, then paid out for costs incurred mainly because your estate agent was too lazy to stay updated on what was actually happening or to pick up the phone and talk to anyone else in the chain. Said director then calls (suggesting he is in fact familiar with the concept) when you have hurriedly been squeezed into the guestroom at your in-laws' house with your two kids to say congrats, before combing his hair and heading off into the sunset with his commission. Would we recommend them? No. No we would not.
5/5
TrustpilotWe completed our purchase end of March…
We completed our purchase end of March 2021 in the midst of stamp duty madness. Claudia Romano was charming and helpful throughout. She was responsive, professional and on hand to guide us through any issues that arose. All in all a great service.
5/5
TrustpilotSimon Caplin is a first rate…
Simon Caplin is a first rate auctioneer. He was direct and straightforward (unlike many agents), explained the process well. He was honest about the advantages/disadvantages of making an offer before the auction as well.
5/5
TrustpilotPeter and Georgia
Peter, Georgia and the team were extremely professional, excellent at keeping us updated, proactive in chasing matters and a pleasure to work with. Thank you to everyone at Lextons for making the process of selling smooth and efficient - we felt we were in very safe hands.
5/5
TrustpilotSuperb professional agent with helpful and engaging team.
I had a wonderful experience with lextons. Oli was helpful, informed and professional. He was always easy to contact and couldn’t have done more for us. I would highly recommend this agent as the whole team were similarly helpful.
5/5
TrustpilotMove in
We have had a very good experience moving in to our new property.Sofia has been very helpful and responds to any questions very quickly. We are very happy we are renting with Lextons Estate Agents,would recommend.
5/5
TrustpilotProfessionalism, Responsiveness, Quality
Excellent, friendly and incredibly professional service form James at Lextons. The whole process was smooth and simple with clear step by step guidance, prompt answers to my many questions, and always with advice on hand when needed. I will be recommending to friends - especially other first time buyers. Thankyou!
Dear Alex,Thank you for taking the time to review Lextons. Congratulations on your new home. James works extremely hard to ensure an excellent service and I am pleased to hear that we delivered the service we would expect.We hope to work with you again in the future.Kind Regards, Customer Relations Team
5/5
TrustpilotLextons have set the bar for service excellence
I recently rented a home from Lextons and it has been a fantastic experience. I dealt primarily with Sophia Camacho who went above and beyond to help me get settled. This is a truly professional company made even better my their dedicated staff, I highly recommend them. Iona
Dear Iona,We really appreciate all feedback and I am delighted to hear that we have achieved a first class service. The team will be delighted to hear your comments and hope that we can help again in the future!Kind regards Customer Relations Team
5/5
GoogleA very smooth process from arranging the viewing to finalising the tenancy. All our queries were raised with the landlord quickly and dealt with professionally. We wouldn’t hesitate to recommend Lextons, and their excellent agent, Michelle, to everyone.
5/5
TrustpilotThe 5 star review is for Oli Lucraft…
The 5 star review is for Oli Lucraft who helped us sell our beloved flat this summer. He was professional and calm and an excellent negotiator and mediator between all parties. Thank you Oli. Regards Ben & Saskia
5/5
TrustpilotClaudia at Lextons held my hand for the…
Claudia at Lextons held my hand for the entire purchase. Whilst it took longer than expected Claudia helped to keep it moving with a calm professional approach. Thank you very much and I wouldn’t hesitate to recommend Lextons and Claudia.
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Customer Relations Team
5/5
TrustpilotThe only honest estate agents in Brighton and Hove
I just sold my house with Lextons and this is the second time that I have used them. Having dealt with a number of estate agents since moving to Brighton and Hove 14 years ago, Lextons are by far the best. Professional, honest and always available. We were selling a house in Hove and moving to a 16th Century Grade 2 listed farmhouse in Portslade Old Village. Peter, as well as dealing with my sale was always on hand to help and support us through such a complicated and convoluted transaction on our purchase side - going over 9 months. Honestly, if you're thinking of selling your house, or if you want to buy from an estate agent that you can actually trust (they are out there), then use Lextons.
1/5
TrustpilotWould give zero if I could
Would give zero if I could. Never deal with Lextons unless you conduct all conversations by email. Get it in writing. Completed with them today. Very unpleasant experience. Would never buy or sell a property through them in the future. To be avoided in my opinion.
5/5
TrustpilotHad a very good experience with…
Had a very good experience with Lexton's from initial valuation through to completion. I was kept up to date with feedback from the viewings and always got quick responses for any questions along the selling process.Oli smashed it, keep doing what you're doing!
Dear Joe,Thank you for taking the time to review Lextons. Your comments are greatly received. I am pleased to hear that we delivered the service we would expect. Kind Regards, Customer Relations Team
5/5
TrustpilotStress free house selling!
This was my first experience of selling via an auction process and I have to say, Lextons made it really easy and everything felt straightforward and stress free…how often can you say that when selling property!
Dear Victoria, Thank you for taking the time to leave us a review. Our aim is to deliver a 5* service to our clients and we are delighted that we achieved this for you. We wish you the best and hope to work with you again in the future. Kind regards, Customer Relations Team
5/5
TrustpilotAdrian Parker at Lextons was a lovely…
Adrian Parker at Lextons was a lovely agent to work with and genuinely cared about the sale of my house. He built a good rapport with buyers and helped to ensure a smooth sale. Thank you, Adrian!
Dear Clare, Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Our team work incredibly hard to ensure an excellent experience and are pleased to hear your kind words. We wish you the best and hope to work with you again in the future. Kind regards, Customer Relations Team
5/5
TrustpilotHonest and reliable!
Oli at Lextons recently managed the purchase of our dream house by the sea! He was patient and helpful to us as first time buyers, and offered advice and support throughout the process, acting as a great conduit between us and the seller. He really helped push things over the line at the end with our solicitor, and was there at all points to keep momentum up in the process. We would absolutely recommend his services to anyone who needs an honest and reliable estate agent!
4/5
TrustpilotHove Letting
I recently used Lextons to let out my flat in Hove and they have been very professional and efficient from the beginning, I would recommend them to anyone.
Dear Daniel, Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Our team work incredibly hard to ensure an excellent experience and are pleased to hear your kind words. Kind regards, Customer Relations Team
5/5
TrustpilotHighly recommended friendly and professional agents
After looking for a property for a good while I have had quite a bit of experience with estate agents. When I viewed the property with Lextons they were very professional, approachable and willing to actually help me. After the decision to go for the flat the communication has been exceptional from the reference checks to the contracts etc. I was dealing with Sofia and Simon who have been a pleasure to deal with. Highly recommended!!
5/5
TrustpilotBest experience ever thanks to Claudia
We have just completed on our sale and our experience was fantastic.Claudia has done an incredible job, she is very personable, caring and attentive to details.She has made our selling experience as smooth and easy as possible. She is honest and reliable and the best agent I have met. I would sell with her tomorrow again if I had too and would definitely recommend her service to everyone I know (or not).
5/5
TrustpilotSofia Camacho 👍👍👍
Sofia has provided me constantly with updates in regard to our new move in (student letting). It has only been a few weeks but she has been very pleasant to work with and very fast. She has quickly provided documents on request such as floor plan, inventory list, helped with bills and our Broadband situation.
5/5
TrustpilotExcellent Service
I have worked with Lextons for lettings and property management for the last five years As a landlord I have experienced an excellent service and found the staff at the Church Road office to be extremely helpful. I would recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Lextons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
