Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotUse them, they're amazing!
I can honestly say having moved a number of times that Lextons are by far the best estate agency I have ever come across. The entire team are excellent, super efficient, friendly, nothing is too much trouble. I liked Peter from the minute I met him and knew I wanted them to sell our place. He totally knew the sort of buyer who would suit us and George sold our place before it even made it to market and at the full asking price. What more could you ask for? Karen joined after we were already under offer, picked up the sales progression straight away and ran with it. She has been a total star, really helpful when we had some tricky moments. Her calm and professional wisdom kept everything on track. We have now exchanged and cannot wait to start the next chapter of our lives. I recommend Lextons 100% to anyone. They are utterly brilliant.
Bryony · 13 September 2019
★★★★★ 5/5
TrustpilotSuperb service through a complicated sale
We recently sold a property in Brighton through Lextons following a failed attempt with another agent. The service provided has been nothing short of superb as we went through, what became, a complex sale process. Both parties had difficulties with their solicitors and without Lextons' constant chasing and helpful interventions it is very likely that the sale would not have reached completion. Would highly recommend to anyone selling in the area.
Duncan · 30 November 2021
★★★★★ 5/5
TrustpilotExcellent team - Great service from start to completion
Lextons recently helped us sell our flat which had been on the market previously with other Estate Agents. As soon as we moved to Lextons they found us more than 12 viewings in the first 10 days, of which one put in a firm offer which we accepted. Lextons provided excellent communication, keeping us constantly updated, both prior to the offer, all the way through the purchase process to Completion - and if ever anyone was out of the office, someone else was fully briefed and able to continue the updates. I would 100% recommend the team at Lextons - thanks so much particularly to James, Peter, Georgia and Victoria.
Ash · 28 May 2019
★★★★★ 5/5
TrustpilotWe had previously been trying to sell…
We had previously been trying to sell our property with two other estate agents prior to using to Lextons, so the easiest way for me to review the service we received would be to highlight the areas that Lextons provided us with, which ultimately ended with the successful and painless sale of our property within a tight timeframe. Firstly, the approach felt very different. I was massively impressed with the professionalism and proactivity of Lextons in order to find potential suitors for our property. Even prior to going onto the correct avenues to advertise the property, Lextons had already managed to arrange 6 viewings (more than we had in the last 6 weeks). The modernisation of estate agency service is something that really impressed me. I have always found with other estate agents it would be myself doing the chasing for updates but with Lextons we were provided with constant feedback and the email confirmation and reminders of viewings for our property proved extremely useful and was appreciated as a way of keeping us in the loop. The excellent service didn’t stop there, as soon as we had a suitable buyer, Lextons continued to help make sure the sale stayed on track within the previously mentioned tight timeframes we had to complete. Their advice was invaluable and the personability shown from Lextons made us feel comfortable and at ease throughout the whole process. A service unlike any other I have experienced in the Brighton and Hove area who I would highly recommend to anyone looking to not only sell their property but also looking for an estate agent they can rely on and trust.
Sam · 7 March 2019
★★★★★ 5/5
TrustpilotFar ahead of the competition
Far ahead of the competition, Really was a pleasure to deal with all the team at Lextons while selling our flat, they approached things very positively despite not being an ideal time of year to sell. Took the time to understand what made our property attractive and generated lots of viewings in no time. In a very short time these viewings turned into a very good sale price. You only have to meet them, see the way they present themselves, their promotional material etc to see why they more than earn their fee. Added to this even after a sale was agreed they were always easy to get hold of and assist with speeding the process through to completion, a combination of hard work and expertise.
Alan · 18 February 2019
★★★★★ 5/5
TrustpilotA** estate agency
First of all, I would like to thank the entire team at Lextons. Every single employee has been exemplary throughout the process of selling our house.They were honest, reliable and trustworthy in everything they did and are all genuinely nice people. Everyone always made time for all my questions. I felt extremely well looked after from start to finish.I would not hesitate to use Lextons again and can not recommend them highly enough.
Elks · 2 June 2021
★★★★★ 5/5
TrustpilotLextons provide the best customer service
Lextons provide the best customer service that I have ever experienced from an Estate Agency. Peter Phillips and his professional staff are knowledgeable, supportive and productive. They have twice managed to retain a full asking price offer on my house (twice because of circumstances out of their control) and negotiations are always stress-free. Lextons are client-lead, and progressive in their approach - their prior experience in the London market is evident in their worldly-attitude, and vast knowledge of the UK market. I certainly will only ever use Lextons from now on.
A · 15 February 2019
★★★★★ 5/5
TrustpilotRe: Property Management
Re: Management Lettings - The person who manages the property I let is extremely efficient, polite, has excellent customer service skills and generally a really lovely She always keeps in communication and updates, if she says she will do something she does and has a real can do attitude about her and a happy one at that. A real pleasure to communicate with and a great asset to the company
Louise · 2 December 2021
★★★★★ 5/5
GoogleIt’s always a really easy and quick process with Lextons. Karen Morris the property manager is a pleasure to deal with! I highly recommend them.
Jonjo · 2 May 2023
Agent replied · 11 June 2024
Dear Jonjo,
Thank you for taking the time to leave us a review. Our aim is to deliver a 5* service to our clients and we are delighted that our team achieved this for you. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
TrustpilotPraise for Lextons
Right from the start, they presented as a very professional, organised and knowledgeable company. Their'pitch' was that they offered a different and more modern approach to house selling, and this proved to be the case. Within a week they had produced a very classy presentation of our house and secured some dozen viewings. Within 2 weeks we had an asking price offer. Unfortunately this fell through due to the buyer's I'll health. However, later that day they had arranged another raft of viewings and 2 days later secured a second asking price offer, which has progressed to a sale. All this is after having been with a local estate agent for 9 months without any hint of an offer!Their involvement did not end there. Throughout the whole process they continued to be very supportive, regularly checking on the state of the chain, giving good advice and during the exchange process , which was not without it's problems, working tirelessly to resolve the issues that arose.I would have no hesitation in recommending them. Every member of the staff I have dealt with have been fantastic.
Barry · 16 August 2018
★★★★★ 5/5
TrustpilotVery happy with service and results.
The Lextons team successfully rented out our Hove flat for 12 months. Very happy with service and results. Professional and friendly. Will use Lextons again if and when required for any Property service.
Chris · 10 May 2022
Agent replied · 11 June 2024
Dear Chris,We really appreciate your feedback and I am delighted to hear that we have achieved a first class service. We wish you the best for the future and hope to work with you again.Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotBrilliant, friendly, professional service
Peter was impeccably professional, polite and personable. They took brilliant photos and wrote a great description, too. Brilliant service from end to end.
Daniel · 24 March 2021
★★★★★ 5/5
TrustpilotWe have just exchanged on a flat…
We have just exchanged on a flat through Lextons in Hove and must say that they have been excellent from start to finish, providing a friendly, efficient and professional service. We had almost daily phone calls from karen giving us updates on progress, being new to the area we appreciated her advice about the process etc... We highly recommend the Hove team (Karen, James and George) they have been great. Raymie Hagger
Raymie · 13 January 2020
★★★★★ 5/5
TrustpilotExcellent service
Friendly, responsive service over the phone and via email. Great automation during referencing made everything very smooth and hassle free. No complaints whatsoever, highly recommended.
Kev · 24 October 2024
★★★★★ 5/5
TrustpilotReally good service
Really good service. The only agency to get it right first time! As a purchaser I had already looked around a number of apartments with other agencies. But on my first outing with Lextons they showed me around two properties - the second of which I made an offer on, and then went on to purchase. They gave sound advice on bid/offer price. So, all round, a very tailored service!
CarlB · 9 December 2019
★★★★★ 4/5
TrustpilotSpeedy sale of our property!
We have been really impressed with the speed of Lextons selling our property, both Georgia and James got a number of viewings in the first week and within 3 weeks we had sold our property. I always found both of them really helpful, easy to talk to and they always returned calls and emails immediately. We have also recommended Lextons to a neighbour who has been struggling to sell their property.
Dan · 23 October 2018
★★★★★ 5/5
TrustpilotSmooth purchase.
I have just completed a purchase with Lextons. On viewing the property it was explained that due to the competitive price of the property (as set by the vendor) there would be a stage to register interest and then put in your bid. This is precisely what happened. Throughout the process I found the staff supportive and felt complete confidence in them. Viewing to completion about 9 weeks.
Chris · 20 March 2020
★★★★★ 5/5
TrustpilotIn the safest hands with Lextons
Safe to say I was in the safest of hands with the Lextons team throughout the sale of my Brighton flat.
Ollie · 28 October 2022
Agent replied · 11 June 2024
Dear Ollie,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Our team work incredibly hard to ensure an excellent experience and are pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
TrustpilotI was really pleased when I heard that…
I was really pleased when I heard that Simon Caplin had joined LEXTONS. He has a level of skill and professionalism that will dovetail really well with the team at LEXTONS. He has sold many properties for me over the years and has always been there to offer sensible advice as to the best time to sell to achieve the best price.
David · 23 March 2021
★★★★★ 5/5
TrustpilotA great personalised service received…
A great personalised service received in both sale and purchase. Claudia looked after us throughout the process, with great communication, help through the normal sticking points and a real diligence in making sure that we were happy with how the process was going. If and when we buy our next home, we would pick up the phone to Claudia first for sure.
Steve · 27 October 2020
★★★★★ 5/5
TrustpilotGreat overall buying experience
Great overall buying experience. Transparent pre-auction with lot information regularly updated in the lead into auction.
On the day, the auction was very expertly handled. Overall the whole experience was professional and exceptionally well-co-ordinated. I would have no hesitation in recommending the team at Lextons.
PVDH · 12 March 2023
★★★★★ 5/5
TrustpilotCan only recommend
Superb service, quick response time, very friendly!
Very happy to have chosen Lextons.
Dennis · 23 February 2023
Agent replied · 11 June 2024
Dear Dennis,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Our team work incredibly hard to ensure an excellent experience and are pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
TrustpilotA friendly estate agents with a good…
A friendly estate agents with a good supply of property investments. The staff are attentive and go the extra mile
Mike · 2 April 2022
Agent replied · 11 June 2024
Dear Mike,Thank you for taking the time to leave a review. I am delighted to hear you have received an excellent service, the team work very hard and appreciate all feedback.Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotLextons are the best!
The team at Lextons are what you would hope to find at an Estate agents, but in my experience rarely do. I found them to be professional and diligent. They handled my sale and ensured it got over the line, I have had experience of other estate agents in Brighton with very mixed outcomes. They are the best in Brighton.
Joseph · 4 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.