Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing communication
Great experience of buying through Lextons Estate Agents. Oli Lucraft was great from the start. Not at all pushy and allowing us time to view the property at your own pace but happy to answer questions with honest answers.At offer stage he was professional and came back quickly.When the sale slowed he supported in helping move the sale along.Through out he was calm and a pleasure to speak with.Best Estate Agent we have bought or sold through.Thanks Simon and Claire
Simon · 6 September 2021
★★★★★ 5/5
TrustpilotGreat service
Great service, Simon was proffesional throughout and had an attention to detail I hadnt seen from larger auctioneers I have used previously. I would always use thier services for properties around Brighton and the wider south coast going forward. No issues at all!
Sean · 11 May 2022
Agent replied · 11 June 2024
Dear Sean,Thank you for taking the time to leave a review, we really appreciate your feedback. Simon works incredibly hard to ensure an excellent auction experience. We wish you the best for the future and hope to work with you again.Kind regards Customer Relations Team
★★★★★ 5/5
TrustpilotLextons are very good at what they do.
I realise that everyone praises their Letting Agent when the property is let, a family has moved in and commissions have been paid, but I do think Lextons stand out.If you want good advice with a gentle touch, I would recommend Simon and Sofia in the Lettings Department on 01273 56 77 66, who I found to be both personable and very proactive, finding a new family in 4 days, who tell me they are delighted with the their new home. As it costs nothing to get a quote and some top tips from an expert, I'd suggest calling Simon if you have or wish to rent a property in Hove. Good luck!
Mike · 30 July 2021
★★★★★ 5/5
TrustpilotGreat estate agent
We worked with Peter at Lextons to sell our flat, and they also turned out to be the agent for the flat we were keen on and subsequently bought. We chose Peter for our sale as we appreciated his enthusiasm, experience in the Brighton market, and also that he is a pleasure to deal with (at the risk of offending a whole group of people, he's not very estate agenty!) He comes across as genuine, not overly pushy, and is more knowledgeable than many agents we crossed paths with in Brighton.(In fact when we viewed a property with another Lextons agent, Claudia, our experience was just so much better than many other estate agencies - she knew the property and came prepared. It's clear that Lextons take pride in their work.)I would highly recommend Peter and Lextons.
Holly · 18 May 2021
★★★★★ 5/5
TrustpilotI have just sold a property with Lextons…
I have just sold a property with Lextons. Claudia is so approachable, organised, knowledgable and honest. She gave great advice and was a pleasure to deal with. I will recommend her to anyone without hesitation. Thanks Claudia!
LJJ · 30 November 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave us a review. Our aim is to deliver a 5* service to our clients and we are delighted that we achieved this for you. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
TrustpilotWould highly recommend this letting…
Would highly recommend this letting agent everything was done quickly and efficiently and Michelle is a brilliant letting negotiator and brilliant at what she does!
Jasmine · 24 April 2025
★★★★★ 5/5
TrustpilotPersonal Service that helped make everything less stressful!
Me and my partner went to Lextons to help us with buying our first home together. The online pictures and floor plans were great and it was very easy to arrange viewings. From the moment we put an offer in and it was accepted we were supported. Peter deserves a special mention, he was fantastic. Very easy to contact throughout the entire process, and he was extremely professional. Buying a house is stressful, there is no denying that, but I felt like Lextons tried their best to reduce the stress. I am now a proud owner of my first flat! Thank you Peter!!
Emily · 23 February 2021
★★★★★ 5/5
TrustpilotFirst Class Service
Oli Lucraft handled the purchase of the flat. From the outset Oli was professional, polite and friendly. In the current climate, Oli maintained good social distancing whilst we viewed the property. He communicated with us at every step of the process, making, what is usually a stressful experience, extremely enjoyable. He was always contactable and was clearly working with both parties to ensure a smooth transaction. We would highly recommend Lextons and will seek to use them in the future.
Leo · 16 February 2021
★★★★★ 5/5
TrustpilotA class act from start to finish
A class act from start to finish... I would highly recommend Oli from Lextons. It goes without saying estate agents have a reputation for being “typical sales people” and judging from the first few I met they sadly matched those stereotypes, which is why it was so genuinely refreshing to meet Oli and experience his honest, calm and considered approach at every point throughout the negotiations. Timely, organised and a true gent. I very much hope he stays in the business as, if I ever come to sell a property in the future, I will be calling him first.
Mathew · 11 December 2020
★★★★★ 1/5
TrustpilotAvoid, A Rude Dishonest Agent!
Avoid, Avoid, Avoid! Having viewed a property previously the same week with Lextons I was amazed to be told whilst on a viewing we would not be considered for any offers made unless we list our sale with them as opposed to an alternative estate agent. The sales man Oliver was incredibly rude to my wife and I too when we refused to consider his ultimatum, he even swore at us. We were also told the property we were interested in had multiple offers on but still remains on the market a month later, bonkers! I'm sure the seller of the property would love to know that Lextons booked us in for a viewing and didn't even let us view it when we turned up.
Mike · 24 October 2020
★★★★★ 5/5
TrustpilotSimon Caplin
Just sold a property in auction for the first time. The experience from start to finish was explanatory. Every email and phone call got an immediate response (What a breath of fresh air). Having zero knowledge of the process, Simon guided me through at every stage, constantly keeping me updated, any worries or reservations were perfectly explained. In fact I never needed to worry. I cannot speak highly enough about the professionalism, knowledge and personal touch Simon gives. If I sell a property again through Auction, I will definitely use Lextons.
Alan · 3 March 2023
Agent replied · 11 June 2024
Dear Alan,
Thank you for taking the time to leave a review. I am delighted to hear that you received the service we would expect. Simon works incredibly hard to ensure an excellent experience and will be pleased to hear your kind words. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic - Claudia was a pleasure to deal with from start to finish
Claudia was fantastic from our first viewing, she is responsive helpful & was always on hand to help. From viewing to accepted offer took all of one weekend! She was a great help during the conveyancing process and kept us up to date on what was happening the whole way through. We couldn’t recommend her more & Lextons in Hove!! We will use them again for certain & would recommended to anyone looking to buy/sell. Thanks again!
Daisy · 13 May 2021
★★★★★ 5/5
TrustpilotI recently used Lextons to sell my…
I recently used Lextons to sell my house and was very happy with the excellent service they gave. Lots attention to details and kept me up to date with every development. The personal service I received with my agent, Claudia, was brilliant. Everything went well from the photographer to final brochure and organising of a 'blitz' weekend of viewings. With the safety restrictions for Covid adding to the overall organisation.I would highly recommend Lextons.
Clive · 12 September 2021
★★★★★ 5/5
TrustpilotThe sale of our property through Lextons
Lextons have been amazing, they live up to their reputation 100 percent . They got us many viewings on our property , they communicated every step of the way with honest feedback and always remained positive and helpful through our whole process. They offer a very friendly and personal service which is just what you need when going through selling and buying ! Big shout out to Ollie, George ( both very knowledgeable and helpful who we trusted impeccably ) and to Karen who was a gem when dealing with our sale! Karen always followed up quickly on questions and helped out with anything we needed to know taking queries seamlessly out of our hands, I wouldn’t hesitate to use them again . Thank you !
Emma · 4 March 2020
★★★★★ 5/5
TrustpilotWe’ve just recently sold our property…
We’ve just recently sold our property through Lextons and our overall experience was fantastic! Ollie and George helped us in the initial stages with getting the house onto the market and sold. We had constant communications and when our first buyers unfortunately pulled out on the day of exchange, they already had a list of people to view it within a day and within less than a week we had a new buyer! We were so grateful for their hard work and dedication to getting things back on track. Karen then dealt with the sale and again, we couldn’t be happier with the service we received. Karen was always in touch, easy to talk to and proactive in helping us understand what was happening in the chain and what the next steps were. Thank you all for helping us through the entire process, we’d highly recommend Lextons!
Eve · 20 February 2020
★★★★★ 5/5
TrustpilotGood quality service and attention to detail.
We were very impressed by the quality of service provided by Lextons. Peter Phillips met with us initially and was very efficient in setting things up for us. The attention to detail was exceptional. Peter's team are impressive. Ollie and Georgia kept us informed about viewings and gave us regular feedback. Once an offer had been accepted and the sale was progressing, Karen Franks picked up the after sales process and did an amazing job for us. We were kept well informed by her and if communication with the solicitor became stuck, Karen would pursue the information we needed. We would highly recommend this estate agent.
AC · 19 December 2019
★★★★★ 4/5
TrustpilotExcellent service
Lextons is a fantastic agent and as a buyer I was very impressed at the level of service they gave. Peter helped negotiate the offer on the property and managed to secure it for me when it looked like it would fall through. George was very friendly and helpful during viewings, and Karen did a fantastic job overseeing the purchase and moving it forward to completion. I was particularly impressed at how pro-active Karen was, emailing me almost every week with updates and keeping in touch with both solicitors. Finally an agent I didn't have to "chase" but who took the initiative throughout! Any concerns and questions were responded to promptly - an outstanding level of customer service.The only reason I'm not giving a 5 star rating is this: Buyers should be aware that once they have an offer accepted on a property, the policy at Lextons is that the property will NOT be shown as "Sold STC" online, as most other estate agents would show it at this point. This means that the property you're hoping to buy will still appear as available to anyone searching online (whether on Rightmove or other sites). Lextons do promise that they won't conduct any further viewings on the property - they just take contact details for anyone who's interested in case the sale should fall through. However, as a buyer I found this added an unnecessary layer of anxiety for me, as I felt it increased the possibility of my offer being gazumped after I was already financially and emotionally invested in the property. So if you're a buyer, just be aware of this, and if you're a seller, it should work in your favour.But otherwise I couldn't fault the level of service Lextons provided and would highly recommend them.
Helen · 10 December 2019
★★★★★ 5/5
TrustpilotI can't speak highly of Lextons
I can't speak highly enough of Lextons. They helped us to sell our property a couple of months ago. From start to finish impressive and professional (so much better than the previous agent we had tried) I love the fact they have all of the sales team round to walk through the house with the owner, it means they can actually sell the property rather than just show people round. They priced our property fairly and got us a great price in a challenging market. From top to bottom advice was given and issues overcome, Peter Phillips was great hearing our issues with onward purchase and offering genuine and trust worthy advice. Oli Lucraft, for actually selling our house. Karen Franks, you were amazing in keeping the sale in place and chasing up and down the chain to the right extent (not like the agent we bought from, they were horrendous). I cannot thank you all enough and will only recommend Lextons to anyone buying or selling.
Aleks · 9 December 2019
★★★★★ 5/5
TrustpilotWe are simply delighted that we used Lextons!
We are simply delighted that we used Lextons! They managed the whole sale and purchase process for us with professionalism and the utmost care. Peter and James guided us through the initial stages, explaining everything clearly and thoroughly. From here, Karen took over the main negotiations and was incredible - the only way to describe it. Karen kept us informed every step of the way and when some unforeseen complications arose with the sale, she managed these calmly and with great skill. All matters were resolved patiently and deftly and our fears of losing the home we wanted were allayed. Indeed we moved in a week ago! We are indebted to Lextons - especially Peter, James and Karen - and we cannot thank them enough for making it possible for us to move into our beautiful home. We could not recommend them highly enough.
Aisling · 1 October 2019
★★★★★ 5/5
TrustpilotThe most genuine Estate Agent
From the minute I switched my Estate Agent to Lextons I knew I had made the right decision. Lextons generated significantly more viewings than any other agent I had previously. They were extremely pro-active, efficient and kept me very well informed in every aspect of my sale. The sale of my property was complex but Lextons were supportive throughout, offering thier advice, expertise and guidance.Karen Franks was particularly brilliant in progressing communication between solicitors and ensuring the momentum kept going. Most importantly to me the Lextons team were genuine, backed up with professionalism, expertise and efficiency.
Linda · 12 September 2019
★★★★★ 5/5
TrustpilotAmazing service!
Amazing service!Have just exchanged on a flat marketed by Lexton's. George Meyer was great in getting me in to see it immediately, and getting an offer accepted very quickly. Karen Franks then took over the process from the accepted offer to exchange/completion, and she was amazing.Although the vendor was obviously Lexton's client, the service I received as a buyer was incredible. Karen kept me updated throughout the process, particularly when my solicitors were busy. Her knowledge of the legal aspects of buying/selling property was impressive, and she was able to explain each step of the process to me in a way that made sense, and to alert me to specific points in the process where my input would be needed so that we could progress the purchase quickly.Karen responded to all of my questions in a very timely fashion, and did everything possible to make the process as smooth as possible. When we hit the inevitable bumps and frustrations that arise when buying and selling property, Karen managed to keep me sane!In short, Lexton's, and particularly Karen, went above and beyond, and I would recommend them to anyone without hesitation.
Judith · 20 August 2019
★★★★★ 5/5
TrustpilotChoose Lextons. End of..
Peter and his team recently sold our flat in Hove for us, and I honestly couldn't recommend them enough. We had previously had our property on with a different agent but had very little interest. We had started to become disheartened and even considered lowering our asking price when we reached out to Lextons. They were so accommodating, coming over to our property and giving us advice around our options. I have always been quite wary of estate agents but they put us at ease straight away and really just felt like a safe pair of hands. Despite our property having been for sale previously or over 2 months without interest, Lextons were able to drive lots of viewing traffic over our way within a few days! Within a few weeks they had found our perfect buyer - cash and chain free. We found our perfect home to move into, and bobs your uncle! Georgia and others were so helpful and down to earth, they made everything really easy for us- It was like selling my house through people who had almost become our friends. If you are considering selling your house in Brighton and Hove then I would recommend Lextons in a heartbeat.
Ami · 13 November 2018
★★★★★ 5/5
GoogleThe team at Lextons (especially Nick), made letting my property as simple as it could be. Communication was good and I felt informed about each step. Nick was at the end of the phone with any queries that I had. Highly recommend.
Claire · 1 May 2024
★★★★★ 5/5
TrustpilotProfessional in their job
Professional in their job, ready to help and to sort out any queries and a special thanks to Sofia, an agent that helped me a lot before renting my flat.
Antonio · 23 November 2022
Agent replied · 11 June 2024
Dear Antonio,
Thank you for taking the time to leave us a review. Our aim is to deliver a 5* service to our clients and we are delighted that we achieved this for you. We wish you the best and hope to work with you again in the future.
Kind regards,
Customer Relations Team
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