5/5
GoogleThe whole process was seamless and the staffs; Roland, Gracie , grant and Victoria were really helpful.
Trusted Agent profile
Big Yellow Self Storage Co Ltd reviews
★★★★★
531 reviews across 1 platform
2 Coombe Road, Off Lewes Road, Brighton BN2 4EA
Big Yellow Self Storage Co Ltd's Brighton office at 2 Coombe Road is rated 4.7 out of 5 across 531 reviews on 1 platform, including 531 Google reviews rated 4.7. Checked 9 October 2026.
Reviews
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
Google5/5
Googlevery easy to move in and the staff are very friendly and helpful huge thanks to Dominik.
5/5
GoogleAs the Senior Relationship Manager for Macmillan Cancer Support in the South East I must say the support we receive from the Big Yellow in Brighton is superb! We're extremely lucky to have such a community focused business in Brighton - nothing is ever too much trouble and its a huge help to the work we do locally.
3/5
GoogleWelcome was more businesslike than friendly. Interaction was all about the procedures. Didn't feel at all valued as a customer.
5/5
GoogleSpoke to Jason who was really helpful and massively reduced any stress about getting space to help me move!
5/5
GoogleRoland, Gracie, agrach and Victoria were incredibly helpful, clean and wonderful place!
5/5
GoogleRoland was super helpful offering advice with quantities etc. Many thanks
5/5
GoogleI was very impressed as to how professional Kelsey was. Her attention to detail was very impressive. She had a very welcoming professional approach. The units are clean and exactly what I expected.
5/5
GoogleCannot thank the amazing team enough. They were kind, helpful and so wonderful to deal with. Especially Lauren!
5/5
GoogleGreat service, great deal and value, Charlie was exceptional with his help,explaining the entry and exit process and answering any questions . Would highly recommend
5/5
GoogleGreetings, Earthlings! If you're in search of a self-storage facility that's out of this world, look no further than The Big Yellow Self Storage, where the lovely Lauren will guide you on your intergalactic organizational journey! 🚀 Upon arrival at this celestial storage haven, I was immediately greeted by the warm, radiant glow of Lauren's smile, rivaling the luminosity of the sun itself. She provided stellar advice on unit sizes and helped me navigate the space-time continuum of my storage needs. Lauren's knowledge of the cosmos of clutter was truly unparalleled, and she exhibited the patience of a Zen master as I asked a barrage of questions, surely making her ponder if she'd been sent on a mission to babysit an extraterrestrial life form. 👽 Her sense of humor was a supernova of delight, and our exchanges felt more like witty banter between spacefaring comrades than a transactional customer service experience. My belongings have never felt safer than in the gravity-defying embrace of The Big Yellow Self Storage and its guardian, Lauren. So, if you're ready to embark on an organizational odyssey filled with laughter, look no further than The Big Yellow Self Storage. And if you're lucky enough to encounter Lauren, you'll see why she's the North Star of storage solutions! 🌌 In Lauren we trust, and may the storage force be with you!
5/5
GoogleMatt was super helpful and understanding of times and situation and even gave us tips on removal companies helped us with our move. Give this man a pay rise :)
5/5
GoogleRoland was very friendly and helpful while I was buying some boxes today :)
5/5
GoogleIt was a very nice experience. In general the place is very well organized, clean and tidy. Regarding customer service, Kelsey was extremely kind, polite and happy to explain every step of the process of how things work at the storage.
5/5
GoogleRoland, gracie and Jason were all super helpful!!!
5/5
GoogleRoland is a really nice and cool guy!
5/5
Googlejust checked in - Charlie and Matt were awesome. Top guys but the muzak in the office was a bit meh. wish the soundtrack was as “Brighton” as the guys.
5/5
GoogleRoland was a great help moving everything in and everyone was so friendly!
5/5
GoogleSandra and the rest of the team (Matt, Maddie and Charlie) at Big Yellow Brighton were fantastic!
5/5
GoogleRoland and Gracie were helpful and informative
5/5
GoogleWonderful experience on the staff impression, shout out to Charlie, very informative, straight to the point, friendly, kind and very fun to talk to. Very satisfy with his service.
5/5
GoogleWas genuinely impressed by the facility, properly secured, properly attended to, every storage unit has its own alarm system. Coded entrance. Great service (thank you Pavel !) explaining everything and taking the time to show the place and procedures.
5/5
GoogleRoland was very helpful and caring
5/5
GoogleRoland and Gracie were very helpful!
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Questions about Big Yellow Self Storage Co Ltd
How many reviews does Big Yellow Self Storage Co Ltd have?
Big Yellow Self Storage Co Ltd's Brighton office has 531 reviews across 1 platform: 531 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Big Yellow Self Storage Co Ltd's rating?
Big Yellow Self Storage Co Ltd is rated 4.7 out of 5 across all 531 reviews, and 4.7 out of 5 on Google from 531 reviews, checked 9 October 2026.
Where is Big Yellow Self Storage Co Ltd's Brighton office?
Big Yellow Self Storage Co Ltd, 2 Coombe Road, Off Lewes Road, Brighton BN2 4EA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.