Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI worked with Belvoir Brighton and my agent was Charelle. She has always been polite and professional in her communication, and I appreciate the time she spent assisting me. Overall, my experience with the agency has been okay, not everything went as smoothly as I had hoped, but I am thankful for the support I did receive.
Екатерина · 21 August 2025
Agent replied · 23 August 2025
Thank you for your honest feedback. We're delighted Charelle's professionalism and courtesy made a positive impression. Apologies for any bumps along the way; we're committed to continuous improvement. Your gratitude is truly appreciated, and we will take all feedback on board and look for ways to improve things moving forward.
★★★★★ 5/5
GoogleWe've recently moved to Hove and been renting with Belvoir since June. We have nothing but praises so far. Inge, our property manager, is always on top of everything and we've been having a lovely time in our new flat. We have plans to buy soon and hope we get to work with Belvoir on this future search too.
Lorine · 23 July 2025
Agent replied · 12 August 2025
Dear Lorine,
Thank you immensely for your glowing review. We're thrilled to hear about your positive experience with Inge and our team in Brighton and Hove. We look forward to assisting you in your journey to homeownership and aim to make the process just as seamless. Welcome to the neighbourhood!
Warmest regards,
The Belvoir Team
★★★★★ 1/5
GoogleLeeching of students just like every other company.
Lily · 10 September 2026
Agent replied · 10 October 2026
Hi Lily,
All deductions are and deposit claims are made within reason and taken into account based on the condition upon move in and move out. We have put forward a suitable amounts based on the clean and condition. It is no benefit for us to deduct more, and all amounts are evidenced accordingly.
★★★★★ 5/5
GoogleBelvoir is lovely. Was able to sort my house out on the time I needed. Acted as a good communication platform between the landlord and I, and they always got back so prompt. I was stressing over the housing issue as I didn’t have much time, but thanks to Belvoir and Natalie, I got to get a lovely house!
A · 12 July 2025
Agent replied · 31 December 2024
This is great to hear and we are really pleased that the move in process went so smoothly for you! It is always a stressful time- so knowing that things went well and that Natalie and the team were on hand to support is always great to hear. We want to wish you all the best, and happy to help at any time!
★★★★★ 4/5
GoogleBelvoir are a professional and extremely thorough estate agency with its primary attention set on ensuring that all procedures are followed so that both landlords and tenants are well served and attended.
Their service is friendly, competent and comprehensive. We were happy with the quality of service we received from Charelle.
Carmen · 27 September 2025
Agent replied · 13 October 2025
Hi Carmen,
Thank you for your kind words and for the four-star rating. We're thrilled to hear about your positive experience with Charelle and our team. At Belvoir, we strive to maintain high standards of professionalism and thoroughness for all our clients. Your satisfaction is our top priority, and we're delighted we met your expectations. We look forward to supporting you through the rest of your tenancy!
★★★★★ 5/5
GoogleEverything is great!
Людмила · 27 September 2025
Agent replied · 13 October 2025
Thank you so much for your five-star review! We're thrilled to hear that you had a great experience with us. Our team is committed to delivering exceptional service, and your feedback is greatly appreciated. We look forward to assisting you again in the future!
★★★★★ 2/5
GoogleWhilst my elderly father was a tenant, Belvoir were pretty good. However, I'm replacing my initial 5 star review with this 2 star review - because since my father's tenancy ended, the Belvoir staff have not been so forthcoming. After my father moved out, I paid to have the whole flat cleaned (including cupboards and fridge etc). My Google review for the company 'High Class Cleaning' proves that the flat was left spotless. However, the landlord has deducted money from the deposit for another complete clean. I've been told the landlord's decision is final. Also, I obtained consent from Belvoir to have a faulty lock on the front door fixed and a lock fitted to the bathroom door. I emailed the receipt to Belvoir weeks ago and am still waiting for a final decision as to whether the cost will be taken into account. I've chased them several times, and keep getting told they're waiting for a decision from the landlord and that they act on the landlord’s instructions in these matters. Although I accept this is how letting agencies work, it feels like since my father moved out, the balance has shifted too much in the favour of the landlord and staff are too reluctant to get involved to support us.
Liz · 23 October 2025
★★★★★ 5/5
GoogleAbsolute fantastic selling service. Langton & Lottie were amazing throughout and had our house sold quickly!
Tom · 2 April 2025
Agent replied · 29 May 2025
Dear Tom,
Thank you so much for your kind words and five-star review! We're thrilled to hear that you were delighted with the service Langton, Lottie, and the team provided. Ensuring a swift and seamless sale is our top priority. We're here for any future real estate needs you might have.
All the best!!
★★★★★ 5/5
GoogleI’d also like to recommend Belvoir for being such a reliable and supportive team. Everyone was kind, organised, and always ready to help. They made everything feel easy and comfortable. I truly recommend using Belvoir’s services. They’re great to work with!
Maryna · 18 November 2025
Agent replied · 29 November 2025
Dear Maryna,
Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Belvoir to be reliable and supportive. It's our aim to make the process as easy and comfortable as possible for our clients. We truly appreciate your recommendation and look forward to assisting you again in the future.
Best wishes,
The Belvoir Brighton and Hove Team
★★★★★ 5/5
GoogleNathan and Tate were super helpful at sorting a maintenance issue that happened recently. We had a problem in the early hours of the morning and they had arranged contractors by 8am that day. Thank you for making everything so stress free.
Ellie · 1 January 2024
Agent replied · 31 December 2024
Hi Ellie,
Many thanks for the review and positive comments. It is great to hear that such issues were dealt with promptly and in such an efficient manner. I know the team always try to be as proactive as possible, so great to hear on such a positive experience.
Always here if you need anything else!
★★★★★ 5/5
GoogleAngie is a wonderful and very responsive person who has been a great help to me. I thank her from the bottom of my heart for her kindness and assistance.
Ali · 22 September 2025
★★★★★ 5/5
GoogleThroughout my years at Brighton, I have struggled to move smoothly into an apartment. However, working with Belvoir and Freya has shown me that things can go smoothly. They’ve helped me so much and answered every question without hesitation or delay. I really do appreciate what Belvoir has done for me and especially Freya
Yousef · 1 January 2023
Agent replied · 31 December 2024
Hi Yousef,
Many thanks for the comments and taking the time to leave the review. Freya always aims to deliver exceptional service, and is great to hear that things went really well. We hope you enjoy your home.
★★★★★ 5/5
GoogleI have had great help from Nathan and his team in resolving very serious emergencies especially during the pandemic.
When last year I again needed an apartment to stay and look after my daughter, I turned to them again because I was sure of their support which I have never lacked.
Thank you so much for the work you do which is not always easy!
Marina · 4 June 2024
★★★★★ 2/5
GoogleWe rented through Belvoir for 3 years and during that time the staff were all polite and friendly, however because of two big issues I would not recommend them going forward. To begin with we noticed a black mold issue on one of the walls during the viewing which the agent assured me would be taken care of before our move in date- it never was. Even after I emailed them 2 years later, informing them that my husband was returning from 7 months in hospital following cancer treatment , and asking them to clear the mold as it would pose a significant risk to his health, their answer was " do it yourself". The cherry on the cake though, came when we moved out after 3 years of keeping the (already shabby looking) apartment spotless and never delaying rent, they tried to bill us 300 GBP for "redecoration" and included a picture of a broken shelf (which we had repaired long ago and taken a photo of upon leaving) in the inventory. Only when I threatened legal action based on the false photo and baseless "damage" accusations, did they back down. Disgusting behaviour- guess you'll do anything for a few quid. Gross.
Angie · 23 August 2025
★★★★★ 5/5
GoogleI would like to say I had a brilliant experience with Belvoir I would like to say a great BIG THANK YOU to Ellysia Diprose for the great support and dealing with the response of requests very quickly
James · 8 February 2024
Agent replied · 7 February 2025
Hi James,
Thanks for the comments and taking the time to leave such a great review about the service level you have received from Ellysia. Always good to hear that the team are on hand to support and help when needed, especially in such a prompt and positive way!
★★★★★ 1/5
GoogleCalled myself at 2 hours ahead of viewing slot to push time back 30mins I was fine with this so said yes. 30 mins before viewing I get a call to confirm I will be attending and the agent said see you then! Then we waited outside the property bare in mind travelled all the way down to Brighton to see property and the agent doesn’t even show up, I call them and they said ‘didn’t realise their was a viewing I have now left and gone to another viewing’ we knocked on the door and even the tenents knew about the viewing. Completely poor!
Mxlly · 4 June 2024
Agent replied · 31 December 2024
Thanks for the comments on this and sorry to hear that there were some issues with your viewing. We always try to ensure communication is clear and it is very unfortunate that this situation occurred. We will look into this and see what we can do to prevent this happening again.
★★★★★ 5/5
GoogleEfficient service, great communication and makes good effort to satisfy tenants. Would recommend!
Powwow360 · 10 June 2026
Agent replied · 10 October 2026
Thank you for sharing your positive feedback. Delighted our efficient service and communication made the process as smooth and simple as possible. It means a lot to us, as we want to ensure that the process is as straight forward as can be.
★★★★★ 5/5
GoogleNathan was always wonderfully supportive and helpful throughout my tenancy, I would highly recommend him to anyone looking for a property in future, 10/10 Belvoir
Samuel · 2 September 2024
Agent replied · 31 December 2024
Hi Sam,
Thanks for the positive comments and taking the time to leave the review. It is great that you had such a positive experience and pleased that the tenancy went well. We wish you all the best, and would be happy to help out in the future if needed.
★★★★★ 5/5
GoogleVery Good Property and very kind Stuff
嗝嗝嗝壁汪小花 · 10 July 2026
Agent replied · 10 October 2026
Thank you immensely for your kind words about our property and staff. We are pleased you had a positive experience with Belvoir.
★★★★★ 5/5
GoogleLottie and her team were excellent throughout our purchase. They made everything easy. Thanks!
Eugene · 24 January 2025
Agent replied · 27 January 2025
Hi Eugene, thank you so much for your kind words, Lottie and the team really appreciate it!☺️
★★★★★ 5/5
GoogleHaving been a tenant with Belvoir for almost 6years, I can say they are by far the best agents we have ever rented with. Nathan and the team are really friendly and professional, they are quick to sort any issues and I really felt went above and beyond at times! If only all agents could be like them. I wouldn't hesitate in recommending them to anyone! Thanks guys!
Holly · 2 January 2019
Agent replied · 31 December 2024
Hi Holly, we are so happy to read such a great review and wish you all the best.
★★★★★ 1/5
GoogleThis agency has been very stressful to deal with. Communication on various issues regarding faults found in the rental property was very poor. Many issues were not addressed over the year tenancy I had.
Towards the end of the tenancy, viewings for prospective new tenants were arranged many times but failed to attend. I was receiving conflicting messages from the agency regarding the viewings.
The service provided has been well below the standard expected and therefore I would not recommend this agency at all.
Bal · 2 July 2025
★★★★★ 5/5
GoogleMy interactions with Inge have been nothing but helpful. She's always been a delight and always helped me, explained everything I needed to know, and been polite and friendly throughout.
Robin · 23 December 2025
Agent replied · 3 January 2026
Hi Robin,
Many thanks for the kind words and review. We appreciate the comments made and it is great to know that you have received the support and help as needed. Inge will be delighted with the feedback and we will be delighted to help, should you need anything else.
Belvoir Brighton and Hove
★★★★★ 5/5
GoogleProfesional, friendly and efficient service. Definitely the best place to go to if you’re looking for a property to rent in the area. Freya was very helpful and was very quick to reply to any questions we had and always made sure things were taken care of.
Rob · 8 February 2023
Agent replied · 7 February 2025
Hi Rob,
Great to see you had such a positive experience and that Freya delivered such a high level of service. It is always great for the team and individual to receive such feedback. Happy to help if you ever need anything!!
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