5/5
The Trusted AgentVery happy with the service
They are always very friendly, helpful, efficient and professional. I am really happy with the service received from them. Many thanks to all the team members in Brentford branch!
Trusted Agent profile · Brentford
Verified
Thorgills Brentford reviews
★★★★★
717 reviews across 3 platforms
44 High Street, Brentford, TW8 0BB
Part of Thorgills, see every office.
Thorgills's office in Brentford, at 44 High Street, is rated 4.6 out of 5 across 717 reviews on three platforms, including 591 Google reviews rated 4.5.
591
Reviews on Google
This office
121
Reviews on The Trusted Agent
This office
5
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
Thanks to Regan I have a place to live - I'm relocating with work in UK and finding a suitable and close to work property was madness! Properties are quickly ...Read all 4 from sellers
Buyers1 review
Good personality good person and very friendly... Good luck in the future Mr Leon Regards AndreeaRead the review from buyers
Landlords37 reviews
Rachel has been nothing short of world class in terms of managing the re letting of my flat. The last tenant left it in a terrible state, i was very upset as 9 ...Read all 37 from landlords
Tenants70 reviews
Andy at Thorgills was excellent! From the moment we had a viewing til the moment we had finalised our offer for our new property. Andy was contactable at all ...Read all 70 from tenants
About Thorgills Brentford
At Thorgills, we pride ourselves on our ability to sell and rent properties in every area of West London. Currently we offer clients the ability to sell and let through Thorgills in the following areas: Chiswick, Ealing, Brentford, Acton, Isleworth, Hammersmith, Shepherds Bush, Hanwell, Perivale, Twickenham, Hounslow and Greenford. We understand that each client has different needs and we are able to tailor our services to meet your requirements at every level. Our aim is to provide an efficient and hassle-free service to vendors, buyers, landlords and tenants alike, making the moving experience an untroubled one all-round.
Reviews
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
The Trusted Agent1/5
TrustpilotBe careful about hidden charge nasty…
Be careful about hidden charge nasty term& conditions , They are professional to rip you off and send the invoice (!
5/5
GoogleVery good agency with professional services. Recently moved into one of their house and I am very much satisfied with it.
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Dear Shilpi Mittal, Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Brentford branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleHelped us find our house, Toby understood exactly the place we were looking for and found us a lot of options, very straight forward.
5/5
GoogleI am very satisfied with Thorgills and in particular with Kat Felton who has always been very responsive and very helpful. I recommend!
5/5
The Trusted AgentThey understood very easily my request and applied to the list of flats for viewing
The agent (Andre Ribeiro) understood the requirements I had for that flat I was looking for and only required 2 viewings to find the desired flat/house.
5/5
GoogleAmazing support to get our sale over the line thourhgout the pandemic, really caraing people and their experience proved vital.
1/5
GoogleThe reviews look to be good, but in my experience they are super unorganised (at least the stuff that i dealt with).
5/5
GoogleThis review is only for Andre Ribero. He's been extremely helpful in resolving our housing issues at the property in Fulham Broadway.
1/5
GoogleJust garbage. I could maintain an agency better than them on my own. There lack of any professionalism and decency is astounding.
5/5
GoogleThe service was professional and quick by Luigi and the rest of the team at Thorgills Brentford. Would recommend to anyone
1/5
GoogleVerry easy .they still Ing money from u u dont know when. Im landlord and taking my properties far from them
5/5
The Trusted AgentGreat service so far
I asked Alice to organise the check-out for my tenanted apartment. She responded quickly and efficiently, and took care of all the arrangements. Thanks.
5/5
GoogleAlways a pleasure to deal with I would recommend highly . Kat Andre and Temi are extremely helpful and knowledgeable
5/5
GoogleExcellent customer service by Vito Szoma, helped me through the whole process, thanks very much 😊 …
5/5
GoogleIt has been a pleasure to deal with Kat from property management department at Thorgills. Very professional and quick.
1/5
Googlereally sad they just tell lies non stop. Beware. Arrogant, opinionated and nasty. Please avoid.
5/5
GoogleGreat agency. Ahmed helped us during the whole process and he was very kind. Thank you very much.
5/5
The Trusted AgentAmazing agent
He was a great guy and helped me to get the flat that i want i a very short period of time.
5/5
GoogleI would say is the top agency in the UK. 10/10
5/5
GoogleThe best bit of service rendered by Thorgills is their property management, which exceptionally handled by Kat Felton.
3/5
GoogleHappy with my property manager, Haffeeza, however prices as a landlord are a little steep.
5/5
The Trusted AgentGreat Service
Thorgills has offered great service throughout my tenancy from the viewings to the check-out processes. Very fast, accurate, systematic and efficient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thorgills Brentford
What do sellers say about Thorgills Brentford?
4 reviews from sellers, rated 4.8 out of 5 on average. For example, Anca wrote: "Thanks to Regan I have a place to live - I'm relocating with work in UK and finding a suitable and close to work property was madness! Properties are quickly ..."
What do landlords say about Thorgills Brentford?
37 reviews from landlords, rated 4.9 out of 5 on average. For example, Yolisa wrote: "Rachel has been nothing short of world class in terms of managing the re letting of my flat. The last tenant left it in a terrible state, i was very upset as 9 ..."
What do tenants say about Thorgills Brentford?
70 reviews from tenants, rated 4.8 out of 5 on average. For example, Imogene wrote: "Andy at Thorgills was excellent! From the moment we had a viewing til the moment we had finalised our offer for our new property. Andy was contactable at all ..."
