4/5
GoogleGood overall service. The staff are extremely knowledgeable and helpful
Trusted Agent profile · Brentford
Verified
Thorgills Brentford reviews
★★★★★
717 reviews across 3 platforms
44 High Street, Brentford, TW8 0BB
Part of Thorgills, see every office.
Thorgills's office in Brentford, at 44 High Street, is rated 4.6 out of 5 across 717 reviews on three platforms, including 591 Google reviews rated 4.5.
591
Reviews on Google
This office
121
Reviews on The Trusted Agent
This office
5
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
Thanks to Regan I have a place to live - I'm relocating with work in UK and finding a suitable and close to work property was madness! Properties are quickly ...Read all 4 from sellers
Buyers1 review
Good personality good person and very friendly... Good luck in the future Mr Leon Regards AndreeaRead the review from buyers
Landlords37 reviews
Rachel has been nothing short of world class in terms of managing the re letting of my flat. The last tenant left it in a terrible state, i was very upset as 9 ...Read all 37 from landlords
Tenants70 reviews
Andy at Thorgills was excellent! From the moment we had a viewing til the moment we had finalised our offer for our new property. Andy was contactable at all ...Read all 70 from tenants
About Thorgills Brentford
At Thorgills, we pride ourselves on our ability to sell and rent properties in every area of West London. Currently we offer clients the ability to sell and let through Thorgills in the following areas: Chiswick, Ealing, Brentford, Acton, Isleworth, Hammersmith, Shepherds Bush, Hanwell, Perivale, Twickenham, Hounslow and Greenford. We understand that each client has different needs and we are able to tailor our services to meet your requirements at every level. Our aim is to provide an efficient and hassle-free service to vendors, buyers, landlords and tenants alike, making the moving experience an untroubled one all-round.
Reviews
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
Google3/5
GoogleGenerally okay, but could improve their communication a bit.
4/5
GoogleGood overall service. The staff are extremely knowledgeable and helpful
5/5
GoogleVery good service and amazing properties!!!!!
5/5
The Trusted AgentGood service
Good service, Vishaal best agent ever. Really appreciate the service.
5/5
GoogleOne of the best estate agents
5/5
The Trusted AgentAmazing service
Good and prompt service and good selection of properties
5/5
GoogleOne of the best estate agents
5/5
GoogleReally friendly and helpful
3/5
The Trusted AgentPrompt service
Usually provide courteous prompt service.
5/5
The Trusted AgentFantastic agent
Excellent customer service.
1/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Dear Adam Warren, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2024
Dear, Abraham Oommen! Thanks for the great review! All the best, Customer Care Team
1/5
GoogleRating only, no written review.
Agent replied · 29 October 2023
Dear Waad Study, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
4/5
GoogleRating only, no written review.
Agent replied · 27 August 2023
Hello Niall O Malley Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
4/5
GoogleProfessional
Agent replied · 27 August 2023
Dear Faiz, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2023
Dear James Dowell, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Brentford. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2023
Dear Rahul Nigade, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2023
Dear Neil Peters, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Brentford. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2023
Dear Ben Phibbs, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleRating only, no written review.
Agent replied · 27 August 2023
Dear, Umm Sereen Algeria! Thanks for the great review! All the best, Customer Care Team
4/5
GoogleRating only, no written review.
Agent replied · 27 August 2023
Dear Nadia K. London, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2023
Dear Ka Kei Fan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2023
Dear Sarah Johnson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thorgills Brentford
What do sellers say about Thorgills Brentford?
4 reviews from sellers, rated 4.8 out of 5 on average. For example, Anca wrote: "Thanks to Regan I have a place to live - I'm relocating with work in UK and finding a suitable and close to work property was madness! Properties are quickly ..."
What do landlords say about Thorgills Brentford?
37 reviews from landlords, rated 4.9 out of 5 on average. For example, Yolisa wrote: "Rachel has been nothing short of world class in terms of managing the re letting of my flat. The last tenant left it in a terrible state, i was very upset as 9 ..."
What do tenants say about Thorgills Brentford?
70 reviews from tenants, rated 4.8 out of 5 on average. For example, Imogene wrote: "Andy at Thorgills was excellent! From the moment we had a viewing til the moment we had finalised our offer for our new property. Andy was contactable at all ..."
