Trusted Agent profile · Bradley Stoke
Verified
★★★★★
356 reviews across 4 platforms
The Willow Brook Centre, Bradley Stoke, BS32 8BS
Part of CJ Hole, see every office.
CJ Hole's office in Bradley Stoke, at The Willow Brook Centre, is rated 4.5 out of 5 across 356 reviews on four platforms, including 307 Google reviews rated 4.5.
307
Reviews on Google
This office
22
Reviews on Facebook
This office
13
Reviews on Trustpilot
This office
14
Reviews on allAgents
This office
Here at CJ Hole Bradley Stoke, we've been providing a specialist estate and lettings service to our local communities in Bradley Stoke, Cheswick Village, Winterbourne, Severn Beach and the surrounding areas for over a decade. Our office is located in the busy Willow Brook Centre which boasts in excess of 80,000 visitors each week. Born and bred in Bristol, Franchise owner Chris Hill has a wealth of on-the-ground knowledge of the city and the surrounding areas. Chris runs a total of six offices in the area and is a Member of the National Association of Estate Agents (MNAEA), and the Association of Residential Lettings Agents (ARLA). He is passionate about the property industry having 28 years of experience. We're proud to have been voted the number one estate and lettings agent in Bristol for a number of consecutive years by independent review site AllAgents.co.uk. We offer free 12 month Guaranteed Cover on any of our fully managed properties and we pride ourselves in being highly knowledgeable within our field enabling us to deliver the very highest standards of customer service at all times. Feel free to give us a call, email or, better still, pop into our office for a cup of tea and an informal chat.
Every review we hold for the Bradley Stoke office, from every platform, shown as written. First names only.
5/5
GoogleAfter being badly let down by another local agent, we approached CJ HOLE Bradley Stoke. George went above and beyond to list our rental property quickly and we were found a tenant within a few days. We found all the staff to be polite and professional. Many thanks.
1/5
GoogleSharp practice.... booked to see a property to let, went to see it, girl was nice, told if I'm interested to "make an offer" at the office??? I thought why make an offer when it's advertised at £1300?? And why go to the office when I'm stood in front of an cj hole Rep? Anyway, drove to the office, upon sitting down the price went up £50 and told website was a mistake, asked what my offer is, well my offer was the advertised price? Plus £50 all of a sudden.. Rang back at end of day and told "landlord took another offer"... this practice is what gives agency's the Rep they have. Presume if a property has any demand, price will go up and you are expected to offer more than the price advertised. Will be sending this experience to trading standards, as it happens I took another property the same day but besides the point. Google cj hole Bristol and read about the protests etc, believe it all and tread carefully with these people....
Hi Daniel, Thank you for your feedback. Very happy to hear that you were impressed by our sales progression department. Kind regards, James
5/5
GoogleCJ Hole have provided 1st Class service over a long period, supporting me as a landlord. The communication is always excellent and they have recently made a potentially difficult situation easy for both myself and the tenant. Special mention to George and Rachel
1/5
GoogleBad experience with CJ Hole, just another branch. Very rude people. They interest is in your money, and not your needs. Told them I quit smoking and that the property I am looking for should have gas heating. They sent me a list that only one matched my requirements. Sent them a message that I am interested, and they replied to me "unfortunately the landlords wouldn’t consider someone who smokes in the properties". First of all you should search for a property, and give me other options( at this point when you have tens of properties on the market) . Second, if I specific told you, to send me properties with gas heating, why is so hard to search for my needs, lazy people?
Sorry to hear that you have been dissatisfied with the service you have received. Apologies also that the properties we had sent you didn't match your requirements exactly. Our system is very good at matching properties to applicants automatically, because we have lots of people to keep updated, but sometimes the system may send out an incorrect match. If you would like to discuss this further please contact us on 01454 626300.
5/5
GoogleIt is a pleasure property buying experience with Cj hole Bradley stoke letting agents. Especially, I would like to give thanks to Jacob and Amy. They are so helpful, patience and profession all along with my property hunting and buying process.
5/5
GoogleWe have been working with Catherine who has been professional, approachable and able to provide a highly personal service. Communication has been amazing and nothing has felt like a hassle. Catherine has listened to our needs and has given us a lot of her time for which we are extremely grateful. We cannot thank her enough as this move is enabling us to make lifelong changes for our family. We have had lots of questions and always received a response promptly. The communication between all members of CJ Hole at Bradley Stoke has kept us informed at each stage of our move. We feel that Catherine has developed a personal, professional relationship with us because of her positive, warm nature and ability to listen. The move is still in progress but we are so excited about our new house and cannot wait to make it a home. This wouldn't be possible without Catherine for which we are eternally grateful. We are already recommending CJ Hole and look forward to completing our house sale with them.
Thank you very much for your kind words Emma. We really appreciate the feedback.
5/5
GoogleWe have been working with Catherine who has been professional, approachable and able to provide a highly personal service. Communication has been amazing and nothing has felt like a hassle. Catherine has listened to our needs and has given us a lot of her time for which we are extremely grateful. We cannot thank her enough as this move is enabling us to make lifelong changes for our family. We have had lots of questions and always received a response promptly. The communication between all members of CJ Hole at Bradley Stoke has kept us informed at each stage of our move. We feel that Catherine has developed a personal, professional relationship with us because of her positive, warm nature and ability to listen. The move is still in progress but we are so excited about our new house and cannot wait to make it a home. This wouldn't be possible without Catherine for which we are eternally grateful. We are already recommending CJ Hole and look forward to completing our house sale with them.
Thank you very much for your kind words Emma. We really appreciate the feedback.
5/5
FacebookRecommend either Renting or Selling your property with CJHole at Bradley Stoke. I have rented out my house for nearly 3 years now and Karen and her team are fantastic. Also, in selling, Alicja(Alice) is so professional and helpful, could not have got through the sale without her help. Thank you to everyone at CJHole.
5/5
GoogleCJ Hole have managed my property since 2020. George and Nikki's teams [New Business and Property Management] are always on hand with great ideas and supportive emails and calls. A great bunch of friendly professionals and I would not consider anyone else to look after my interests.
5/5
GoogleHi Sam and team,Thank you so much for your support in selling my property and keeping me informed I couldn’t have managed without you.Highly recommended.Regards Simone.
Hi Simone, many thanks for your review. We wish you all the best for the future!
5/5
GoogleAs usual, great service from Sam and the team at CJ Hole in Bradley Stoke. I have used them to sell a number of properties and would recommend without hesitation
Thank you for the feedback Richard. We are very glad that you are happy with the service that we provide.
5/5
GoogleMy partner and Ihave just secured a rental property with CJ Holes, specifically Kayleigh. She has been absolutely brilliant throughout the whole process, replying to emails quickly and answering every (silly) question I have! It has been as stress free as possible and Kayleigh has been an absolute star.
5/5
GoogleThank you to all the team at CJ hole Bradley Stoke for all the support you gave us with our recent sale. We highly recommend anyone looking for a local estate agent to use you.
Thank you for your feedback, Kimberley. Your recommendation is valuable to us and we appreciate it.
5/5
GoogleMy partner and Ihave just secured a rental property with CJ Holes, specifically Kayleigh. She has been absolutely brilliant throughout the whole process, replying to emails quickly and answering every (silly) question I have! It has been as stress free as possible and Kayleigh has been an absolute star.
1/5
GoogleThe worse agency ever... they calculate my income wrong they put me to pay the feed and after call me a haundred time to clarify the mistake they've make.. refuze to give another house.. refuse to give me my money back. This i will not let like that i will call the police and citizens advice. and to prove the there i rong !!! And why thei put another income instead i declare.
Hello Geta, thank you for your review. As discussed in our office earlier this week, the referencing company reviewed all the paperwork you submitted as evidence of your income. As you are self-employed they can only validate the amount you have declared through your annual tax return to HMRC. We have contacted you several times to explain the criteria required and obtain any evidence of any further income, but sadly you have been unable to provide such. Unfortunately as your joint income does not meet the referencing criteria required at this rent level we have been unable to proceed with this particular property. We did advise during our conversation that we were willing to transfer your application to another property if it was £900pcm or below. Please let us know if you still require our assistance.
5/5
GoogleWe sold our property with CJ Hole bradley stoke. The professionalism from valuation to completion was absolutely fantastic. A thanks to Taylor, Julian, Vicky, Sam and a special thanks to Helen who dealt with the progression stage. We would definitely recommend for anyone to use as an agent. One of the best about.PositiveProfessionalism
1/5
GoogleThe worse agency ever... they calculate my income wrong they put me to pay the feed and after call me a haundred time to clarify the mistake they've make.. refuze to give another house.. refuse to give me my money back. This i will not let like that i will call the police and citizens advice. and to prove the there i rong !!! And why thei put another income instead i declare.
Hello Geta, thank you for your review. As discussed in our office earlier this week, the referencing company reviewed all the paperwork you submitted as evidence of your income. As you are self-employed they can only validate the amount you have declared through your annual tax return to HMRC. We have contacted you several times to explain the criteria required and obtain any evidence of any further income, but sadly you have been unable to provide such. Unfortunately as your joint income does not meet the referencing criteria required at this rent level we have been unable to proceed with this particular property. We did advise during our conversation that we were willing to transfer your application to another property if it was £900pcm or below. Please let us know if you still require our assistance.
5/5
GoogleSam and her team are amazing. Nothing is to much trouble their professionalism is outstanding. You can just sit back and know everything is in hand. Yes you can choose a cheaper option but that comes with a lot of hassle and grief, chasing solicitors and progress. That’s my opinion so why bother, just call the team.
5/5
GoogleI have used CJ Hole in Bradley Stoke to let my properties for a number of years and they have always provided a highly professional service. They have found new tenants quickly and have always made the process as simple as possible. Also the lettings team are so friendly and helpful that I would not consider using anyone else. Thank you to the brilliant Karen, Holly and the rest of the team.
Thank you for your kind words Angela. We really appreciate the feedback.
5/5
GoogleAmazing staff, very friendly. Incredibly thorough and highly personal service. We had been looking for accommodation for an extended period. In which time we received constant property updates George Lowe. On viewings, both George and Claire Price where very helpful and informative. Completing the move-in process was breeze with Holly Edwards at the at the helm. If you’re looking to rent in Bradley Stoke or the surrounding area I highly recommend using CJ Hole!
Thank you for the very kind words Nigel. We are very happy to have found you a suitable property. Enjoy your new home.
4/5
GoogleCJ Hole took care of both sale and purchase during this epic journey. They succeeded in finding a buyer where others failed. They kept me informed all the way through. Good job!
Thank you for your feedback, Morris. We are glad both the sale and the purchase were successful.
5/5
GoogleMy partner and Ihave just secured a rental property with CJ Holes, specifically Kayleigh. She has been absolutely brilliant throughout the whole process, replying to emails quickly and answering every (silly) question I have! It has been as stress free as possible and Kayleigh has been an absolute star.
5/5
GoogleVery quickly signed up prospective purchaser and kept abreast of the conveyancing process. Very good communication and would certainly use again.
Thanks for the feedback Peter. We look forward to perhaps working with you again in the future.
5/5
GoogleWe found CJ Hole team really helpful and professional during our experience of letting house with them from july 2021 till date. Thank you C J HOLE Bradley stoke team....
Thank you Kunal for being a great tenant.
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