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186 reviews across 2 platforms
21 Highfield Road, Five Lane Ends, Bradford BD2 2AU
Part of Robert Watts, see every office.
Robert Watts's Bradford office at 21 Highfield Road is rated 4.4 out of 5 across 186 reviews on two platforms, including 165 Google reviews rated 4.3. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Excellent service all round. Starting with a detailed and realistic valuation followed by a steady stream of interested viewers. Offers were made quickly and ...Read all 10 from sellers
We had a great experience with Robert Watts at Highfield. They were efficient with arranging viewings and getting answers to questions we had. Towards ...Read all 4 from buyers
Robert Watts Estate Agents was established in 1979 and is a family run concern with all three children of the founder currently working within the business. We have a staggering 450 years combined experience in the industry throughout our dedicated 40 staff. We have sold over Β£340,000,000 of houses in the past 5 years and manage over 800 houses.
Every review we hold for the Bradford office, from every platform, shown as written. First names only.
5/5
GoogleRecently purchased my first home via Robert Watts and was incredibly happy with the service I received as a buyer. Carly Greaves was a pleasure to deal with and always kept me apprised and responded to all my queries and concerns immediately.PositiveResponsiveness, Professionalism
Thanks Mehreen itβs always great to get a review from a buyer aswell and weβll let Carly know
5/5
GoogleReally helpful all the way. Especially Clare ππ β¦
Thank you Taslim
5/5
GoogleI have been delighted with the professional approach from valuation to completion. I have been kept well-informed at all stages of the transaction and special praise to Carly for all her effort to get the sale over the line. I would certainly recommend this branch.
Thanks Valerie, we'll pass your comments onto the Team especially Carly
5/5
GooglePurchased a home through Robert Watts and the service has been brilliant, kept updated throughout, easy process and no complications, just want to say a big thank you to Nicola who looked after us. Anyone wanting to use Robert Watts should do so with peace of mind.
Najia, many thanks for your great review and we're glad Nicola and the team did a good job.
5/5
GoogleThank you Gill for the great service we received finding a house to rent. Your time and patience was exceptional and you were so lovely and helpful in what was such a stressful time for us. Your advice and professionalism was exemplary - thank you again!!
Thank you very much for your kind review. Its always nice to get positive feedback from tenants as well as landlords.
5/5
GoogleClare made the whole experience of buying my house so easy and stress free. Thank you.
Thank you Michael weβll let Clare know you were so happy with her service. Enjoy your new home.
5/5
View AgentsThe perfect home
After viewing a property which was not for us, we were contact a week later with the perfect home. We were kept upto date from offer to completion. Pam is lovely and will do everything and more to keep the process running smoothly. Would highly recommend.
Hi Andy , many thanks for taking the time to leave a review. I am really pleased that you were able to benefit from the high levels of service we aim to offer to all clients. Pam is one of our most experienced colleagues and she always delivers exceptional service.
5/5
GoogleExcellent company to deal with. They arranged many viewings and sold the property within a week. Excellent communication, go above and beyond. They take care of everything. I do not live near the property I sold and they looked after the property and did the meter readings prior to completion. Thank you so much to all the team.
Thank you Shona this is a great review and weβre so pleased the Highfield team were on hand every step of the way to help you sell.
5/5
GoogleAbsolutely brilliant from beginning to end all staff helpful and polite but especially Clare who went above and beyond really appreciate all her hard work which kept me informed all the way would highly recommend them.
Thank you Joanne for posting this. Glad we could help and weβll let Clare know.
5/5
GoogleGot in touch requiring advice. James came around gave advice took his time going through my options in a very pleasant and respectful manner. Thank you Robert Watts for being very professional and thorough.PositiveProfessionalism
Thank you Shahzad weβre really pleased you were happy with the professionalism of James and his team
5/5
View AgentsVery Competent Estate Agent - would recommend without hesitation
Excellent service from Robert Watts at Highfield Road ,Bradford. Handled by Pam Chatburn, the whole process was proficient, especially the handling of negotiations and the monitoring of all parties on a weekly basis. Good price achieved . A trouble-free transaction. Thanks to all.
Hi Ian , many thanks for taking the time to leave a review. I am so pleased that you were able to benefit from the vast experience we have here at Robert Watts. Pam is one of our longest serving colleagues and always prides herself on delivering excellent service from start to finish. I know Pam shares in the company ethos that finding a buyer is very much the beginning of a long process and that is when the real work starts and experience and professionalism are key to getting the transaction to completion.
5/5
GoogleVery happy with the service provided. Would use again and also recommend. Thankyou π β¦
Thanks Carolyn we really appreciate this and glad you were so happy with us and thank you for your business.
5/5
GoogleGreat service from Robert watts in idle. All the staff were excellent from start to finish in the sale of my properties. A very professional team. I would highly reccomend to anyone. Thank you again.
Thank you Ashar and itβs so nice to get such excellent feedback for the whole team. Thank you for using us the sell.
5/5
GoogleI was buying house through this company and they were very helpful, Iβve spoken mostly to Clare and James
Thank you Tomas and weβre so pleased that Clare and James could help
5/5
GoogleI've been very impressed with my flat sale and would highly recommend Robert Watts especially Carly Greaves our sales negotiator. Her professional , excellent communication skills with a friendly "on the ball" manner needs highlighting. Thankyou Carly.
Thank you Jane for your great review. We'll let Carly know her services were so appreciated.
5/5
GoogleFantastic First Class Service from the team at Robert Watts, they correctly assessed the market for our house sale with a realistic market value, and then generated a lot of interest, resulting in a better price than originally expected. They dealt with all the offers and recommended the one most likely to complete to sale, which it did without any trouble, and in good time. I thoroughly recommend Robert Watts to any sellers or buyers.PositiveResponsiveness, Quality, Professionalism
Alan many thanks for the super review. Glad we made the process a bit easier for you. Our business has been built up on recommendations so we really appreciate your support.
1/5
GoogleI would just like to say this is the worst letting company I've ever come across in my entire life, staff was extremely rude with bad manners, bad behaviour, no interest of letting the property to us, sending us back an forth for unnecessary paper work, time wasting, felt I was racially discriminated, especially by a lady called Teresa. I would not recommend this company to anyone. My wife and I are on over Β£100,000 income per year and was refused the property that is only Β£900 PCM I'm not really sure what kind of tenants they are looking for but i guess they need to be on more than Β£200,000 a year at this rate
Mr Aziz, We take complaints such as this extremely seriously and we categorically deny that race was a factor in the decision which is effectively made by the the landlord of the property. If you would like to put your complaint in writing we will investigate this further. Please send your letter detailing all aspects of the complaint to our Director Kate Watts at our Cleckheaton branch. Robert Watts Estate Agents
5/5
GoogleJust like to say this is the second time I have rented from Robert Watts and can't praise them highly enough. Due to circumstances I had to change jobs and then move when my rent period was over. The staff were brilliant and Kate who I spoke to then put my mind at rest and asked one of the girls in office to make sure it went smooth for us. Couldn't have been easier from sorting references to moving in, so polite, helpful and kind. Top rated and woukd recommend them to anyone looking to rent
Many thanks for your review, its much appreciated
5/5
GoogleHighly Recommended, Fantastic service, Fiendly Staff. My property has been managed by Watts for the last ten years and recently when it became vacant, they again managed to re let to another suitable tenant in less than 24 hours of being given notice by the existing client . All of the staff are always very happy to help and seem to go more than the extra mile to ensure all parties are looked after in a courtesy, timely manner . Having had numerous dealings with them over the years I wouldnt hesitate to recommend Robert Watts, and am very satisfied with their ongoing professional and courteous service they extend to both landlord and tenant alike.
Mr Phillips, many thanks for your great review and we are delighted you would recommend our services. Robert Watts Estate Agents
5/5
GoogleRecently sold my house through Robert Watts after a recommendation from a friend/my former neighbour. The initial buyer pulled out and Clare/the team worked their socks off to maximise viewings. They also answered all of my questions (even though they were probably stupid and obvious). Absolute professionals but never forgetting the personal touch that makes a customer feel like they actually matter. I would absolutely recommend!PositiveProfessionalism
Thank you so much for this glowing review Stuart and weβre glad Clare and team could help and rest assured theyβre never stupid questions, donβt worry.
5/5
GoogleExcellent service from start to finish Clare who handled our sale was always on hand to answer our questions and kept us updated to date
Thank you Martin it is most kind of you to post this lovely review and we know Clare is one of the best for keeping sellers fully up to date. Thank you for using us to sell.
5/5
GoogleThank you so much to James, Carly, Nicola for helping me with both buying and selling. Thanx
Thank you Ayesha
5/5
GoogleRobert Watts have looked after properties for me for a few years now and have always been very professional and eager to assist with any issues that have arose. Gill and Kate have been excellent and will always make time for you. Any landlords considering using should not hesitate. Any tenants considering renting through them should have peace of mind that everything is done properly to ensure tenants interests are properly looked after.
Michael, many thanks for your great review, it is much appreciated
5/5
GoogleExcellent service from Clare who made very quick contact with us when a property which had been 'sold subject to contract' came back to market. Very efficient & pleasant service.
Thank you Stuart we're so pleased Clare could make things easy and efficient for you in trying circumstances.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Watts's Bradford office has 186 reviews across two platforms: 165 on Google, 21 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Robert Watts is rated 4.4 out of 5 across all 186 reviews, and 4.3 out of 5 on Google from 165 reviews, checked 9 October 2026.
10 reviews from sellers, rated 4.7 out of 5 on average. For example, James wrote: "Excellent service all round. Starting with a detailed and realistic valuation followed by a steady stream of interested viewers. Offers were made quickly and ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Victoria wrote: "We had a great experience with Robert Watts at Highfield. They were efficient with arranging viewings and getting answers to questions we had. Towards ..."
Robert Watts, 21 Highfield Road, Five Lane Ends, Bradford BD2 2AU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.