Trusted Agent profile · Bradford · West Yorkshire
Verified
★★★★★
186 reviews across 2 platforms
21 Highfield Road, Five Lane Ends, Bradford, West Yorkshire, BD2 2AU
Part of Robert Watts, see every office.
Robert Watts's office in Bradford, West Yorkshire, at 21 Highfield Road, is rated 4.4 out of 5 across 186 reviews on two platforms, including 165 Google reviews rated 4.3.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Excellent service all round. Starting with a detailed and realistic valuation followed by a steady stream of interested viewers. Offers were made quickly and ...Read all 10 from sellers
We had a great experience with Robert Watts at Highfield. They were efficient with arranging viewings and getting answers to questions we had. Towards ...Read all 3 from buyers
Robert Watts Estate Agents was established in 1979 and is a family run concern with all three children of the founder currently working within the business. We have a staggering 450 years combined experience in the industry throughout our dedicated 40 staff. We have sold over £340,000,000 of houses in the past 5 years and manage over 800 houses.
Every review we hold for the Bradford office, from every platform, shown as written. First names only.
1/5
GoogleThey never got back to me when I made an enquiry, would now avoid.
Julie we are very sorry you had an issue with us not returning your enquiry, the office must have had a busy day but a 1 star review and declaration to avoid does seem a little harsh. Please let us know if we can help with anything in future.
5/5
GoogleJust purchased a house and could not be more grateful!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Mohammed much appreciated
5/5
GoogleProvide a responsive service which really helps both buyers and sellers.
Thank you Franek
1/5
GoogleTravelled 110 miles to see a property, whilst on the way called to advise maybe about 10 minutes late, they advised they will not be able to wait and nor would they allow any other viewings without a booked in appointment! Ridiculous! I will stick with the estate agents I’m with!
5/5
GoogleSold my house, great service and support through a stressful process. Would highly reccomend.
Thanks Khayyam we really appreciate your review and the time you took to post it
5/5
GoogleAbsolutely fantastic service, honest valuation and good communication. Our house was sold within days!
Thanks for posting this Sara - a great result all round.
1/5
GoogleAn Incredibly disgraceful experience obtained from this office, largely due to the lack of commitment and continuous misleading information shown by the colleagues. Lacked basic manners and respect towards customers, and specifically preferential treatment shown to other customers with no good excuse, which probably suggests discrimination. Extremely bad service, should be ashamed.
1/5
GoogleAn Incredibly disgraceful experience obtained from this office, largely due to the lack of commitment and continuous misleading information shown by the colleagues. Lacked basic manners and respect towards customers, and specifically preferential treatment shown to other customers with no good excuse, which probably suggests discrimination. Extremely bad service, should be ashamed.
3/5
GoogleAlways checkbtheircwindow and website. Been local estate agent for years
Thanks Carol
5/5
View AgentsFriendlyandHelpfull
We found Robert Watt's a very Helpful Friendly Service in dealing with the selling of my late Father's Flat.
Hi Keith, may thanks for leaving a review. I am pleased that you found our service to be helpful and friendly. We aim to deliver a service that we would want to experience ourselves and one that clients would recommend to others.
5/5
GoogleGood website on hse prices around my area
Thanks Peter
5/5
View AgentsExcellent!
Robert Watts have always given an excellent service and are very knowledgeable.
Hi Tony, many thanks for leaving a review. I am pleased that you find our service excellent and our team to be very knowledgeable. We feel the experience of our team, (which has been built up over many years) ensures an assured service for all clients,
5/5
GoogleLettings are great sale.s are too
Thank you
1/5
GoogleBad customer service
Mr Alim, we are really sorry for your experience, can you give us anymore details why were not happy? Were you buying or selling?
5/5
GoogleExcellent and helpful
Many thanks for your 5 star rating its much appreciated
5/5
GoogleVery friendly and helpful.
Thanks for the great review, much appreciated
2/5
GooglePerson on the phone was a little less hesitant to help
3/5
GoogleGood but it takes days to arrange an appointment and then you have wait over a week to see the house.
5/5
GoogleRating only, no written review.
Thank you Balbir
3/5
GooglePleased with the person who showed us round will be in touch later thank you
1/5
GoogleStaff on phone rude and abrupt...re viewings could do with some customer service skills..very unprofessional !
5/5
GoogleRating only, no written review.
1/5
GoogleDon’t take orders from vendors
1/5
GoogleDon’t take orders from vendors
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
10 reviews from sellers, rated 4.7 out of 5 on average. For example, James wrote: "Excellent service all round. Starting with a detailed and realistic valuation followed by a steady stream of interested viewers. Offers were made quickly and ..."
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Victoria wrote: "We had a great experience with Robert Watts at Highfield. They were efficient with arranging viewings and getting answers to questions we had. Towards ..."
