Every review we hold for the Bradford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI feel like from the moment my property went on the market I was forgotten about. It's not the most amazing property but 4 viewings in 6 months is very poor especially when other properties the same are being sold around it. I don't feel like anyone in the office is even interested and I've ended up finding my own buyer which is good because they have done nothing to earn their fee.
The · 9 February 2018
Agent replied
We are sorry to hear this and obviously this was not our intention. If we don't sell we don't receive a fee so it's in everyone's interest. Is there anything else we can do at this stage?
★★★★★ 1/5
GoogleShockingly bad customer care, terrible communication and liaison skills, as soon as the paperwork is signed you seem to be left in the dark chasing up information and not being told when the other buyers drop out !! I Would never use watts again very disappointed I had people knocking at my door saying that watts never got back to them about a viewing!!! And they take a percentage for this disgusting service!!
Mr · 9 February 2017
Agent replied
We are sorry you felt so disappointed to post this review. It is very frustrating when things do not go according to plan but we will look into this and come back to you shortly.
★★★★★ 4/5
GoogleCustomer service is good and Gillian is exceptionally attentive. Plenty of properties always available both to rent and buy.
Brian · 9 February 2020
Agent replied · 26 December 2024
Thanks Brian
★★★★★ 5/5
View AgentsVery helpful 5 star service
Great service, had to be let in the property throughout the buying process to to empty buckets due to roof leaking and never had a problem, always let in within the same day as ringing, big thanks to josh who mostly met us ther and was very helpful and patient, james and the other agents also emtremely friendly and great phone service from the girls. Thanks a lot to all the staff.
Sam · 15 January 2016
Agent replied · 19 January 2016
Hi Sam , many thanks for taking the time to leave a review. I'm really glad you found the service from all the team was great it means a lot to all of us. I am looking forward to seeing the house when you've put your mark on it!
★★★★★ 5/5
GoogleSuperb estate agents. Very polite, kind and professional. Highly recommend. Carly Greeves was excellent to deal with. 5*
Mr · 9 February 2020
Agent replied · 21 June 2024
Thank you Mr Rashid
★★★★★ 5/5
GoogleGreat service by the team at Robert Watts. They made everything very easy even though I was overseas throughout the whole process. Thanks guys.
Richard · 2 August 2024
Agent replied · 23 August 2024
Many thanks Richard we really appreciate you posting this and your business and good luck in the future.
★★★★★ 5/5
GoogleExcellent professional and quick service. Worth paying the little tiny bit extra for customer focused service. Excellent 👍 …
Ben · 22 September 2024
Agent replied · 22 October 2024
Thank you Ben and we really appreciate this review and reiterate entirely what you say about paying the correct fee for the best service which is what we are all about.
★★★★★ 5/5
GoogleThe staff at the Wrose branch were always so helpful whilst I was selling my property. Well marketed with viewings coming through alongside regular communication. Thank you for the service provided and I would definitely recommend to others.
Johnny · 26 July 2023
Agent replied · 29 July 2023
Thank you Johnny, we really do appreciate you posting this and we are delighted with your comments on the service offered by our Highfield Road branch.
★★★★★ 4/5
View AgentsI sought them out and I'm very glad I did
Very positive about them, just a few minor slips, but a very professional service.
James, Bradford
James · 28 March 2016
Agent replied · 1 April 2016
Hi James , may thanks for taking the time to leave a review. With such a high number of viewings I am glad we were able to finally ensure completion for you. Feel free to keep in touch and let us know how you are getting on in your new abode.
★★★★★ 5/5
GoogleThanks to Lucy, Julie and others in helping to sell our property. 5*.
Bryan · 9 February 2018
Agent replied
Many thanks for your kind review from all at Watts.
★★★★★ 5/5
GoogleExcellent service. Good attention to detail. Extremely satisfied.
Ian · 12 December 2024
Agent replied · 26 December 2024
Thanks Ian for this great review. We always try to cover every angle in our services so its nice that this is recognised.
★★★★★ 5/5
GoogleMy experience with Robert was brilliant. They took care of everything. All the staff were so polite and friendly. Especially nicola who looked after me from start to finish. Would highly recommend
Christopher · 26 July 2023
Agent replied · 29 July 2023
Thank you Christopher for such a glowing review and we're so pleased Nicola and the team were so on hand to help.
★★★★★ 5/5
GoogleWould definitely recommend Robert Watts. They keep you informed all the way. You can always get hold of them and ask anything. They make your house sale go easy and quick. Takes all the pressure away from you. All the staff are friendly and very helpful.PositiveResponsiveness, Quality, Professionalism, Value
Gail · 24 August 2021
Agent replied
Many thanks Gail glad we could help
★★★★★ 5/5
GoogleThank you clare for the purchase of my dream house all thanks to clare for a smooth ride from start to finish Robert watts is defo a number 1 estate agents bradford bd2 👍 …
Zaheer · 25 April 2023
Agent replied · 24 June 2023
Thank you Zaheer we love people calling us No1 agents and were so pleased Clare could help. Good luck in your dream home.
★★★★★ 4/5
View Agentslocal estate agent
Reasonably priced local estate agent. Good knowledge of selling process and quick to respond to queries. Only downside is they have a lot of properties on their books so from a marketing point of view when potential buyers called through to the branch the staff have hundreds of properties to potentially sell. Friendly service. Average photos and descriptions of property.
Sarah · 24 February 2015
Agent replied · 24 November 2015
Hi Sarah, many thanks for taking the time to leave a review. I am pleased that you appreciate the level of extensive experience we have here at Highfield Road, which is something we are very proud of and essential to ensure the transaction goes along smoothly.
It is a fair point you make regarding the number of properties available, however there has been a trend recently both locally and nationally towards less properties on the market. All our clients are assured of the best service via their own dedicated experienced sales negotiator, irrespective of the number of properties available which ensures a personal and friendly service, which is a corner stone of our business.
★★★★★ 5/5
GoogleExperts in what they do.
Zafran · 15 November 2024
Agent replied · 22 November 2024
Thank you Zafran we really appreciate your kind review.
★★★★★ 5/5
GoogleI was buying house through this company. I spoke with Clare. She were very helpful , always on hand to advise , return calls , follow up with the vendor. Absolutely professional.
Thank you very much.
Justyna · 11 December 2022
Agent replied
Great review Justyna and many thanks for letting us know your experience with us was positive- we’ll let Clare know.
★★★★★ 5/5
GoogleWe recently used Robert Watts to sell a property. The whole process was dealt with without any problems & all staff were very helpful we would use them again
Allister · 8 July 2023
Agent replied · 29 July 2023
Allister many thanks for your very kind review and glad we could help you move so easily.
★★★★★ 5/5
GoogleSelling my mum’s house at a distance which would ordinarily have made selling quite difficult. However the whole process was stress free, made easier by Claire & Robert’s attention to detail. Can thoroughly recommend.
Debbie · 26 November 2022
Agent replied
Thank you Debbie we’re so pleased Clare could help with the difficult process
★★★★★ 5/5
GoogleExerllent service and communication from Claire at highfield Road branch would recommend anyone wanting to sell to get in touch was a pleasure dealing with her thankyou
A · 31 March 2023
Agent replied
Thanks for the 5 Star Rating
★★★★★ 1/5
GoogleThink twice about renting with Robert Watts their communication is very poor at best .
We have recently finished a 6 year tenancy with Watts and have had to go in person to get an update on when the bond will be returned 3 weeks after vacating .
During the tenancy the gas fire was condemned due to the chimney needing to be relined at this point we were told it was advertised with a fireplace not a fire even though we had been using the fire for two years and it was serviced yearly
Last winter we waited two weeks for a boiler this time condemned by British Gas to be replaced .
Watts are great i would imagine if you are a landlord but as a tennant you will have to fight for anything you need and they will stall hoping you will go away
Tim · 9 February 2019
★★★★★ 5/5
GoogleExerllent service and communication from Claire at highfield Road branch would recommend anyone wanting to sell to get in touch was a pleasure dealing with her thankyou
Mark · 8 March 2023
Agent replied
Thank you Mark for such a glowing review and we’ll be sure to tell Claire you were so happy.
★★★★★ 5/5
View AgentsBought and sold
We were first introduced to Robert Watts way back in 1987 when we purchased a house from them. On selling that house 28 years later we were more than happy once again to approach Robert Watts to sell our house. On both occupations we experienced a very efficient friendly team..
Debbie · 11 December 2015
Agent replied · 15 December 2015
Hi Debbie, many thanks for taking the time to leave a review. I am really pleased that you found our service to be very efficient. It means a lot to the team and myself when clients are happy to use us on multiple occasions.
★★★★★ 1/5
GoogleWasted my time. I had a valuation appointment today. Waited for half hour but no one turned up. Rang their office a few times but there was no answer. Left voicemail for some one to get back to me but again NO call. I am a potential customer who may sell the house and let ROBERT WATTS sell it for me...! NOT Anymore !!!!! I shall NEVER call or USE them AGAIN. Very rude and disrespectful.
Omair · 9 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
