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★★★★★
186 reviews across 2 platforms
21 Highfield Road, Five Lane Ends, Bradford BD2 2AU
Part of Robert Watts, see every office.
Robert Watts's Bradford office at 21 Highfield Road is rated 4.4 out of 5 across 186 reviews on two platforms, including 165 Google reviews rated 4.3. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Excellent service all round. Starting with a detailed and realistic valuation followed by a steady stream of interested viewers. Offers were made quickly and ...Read all 10 from sellers
We had a great experience with Robert Watts at Highfield. They were efficient with arranging viewings and getting answers to questions we had. Towards ...Read all 4 from buyers
Robert Watts Estate Agents was established in 1979 and is a family run concern with all three children of the founder currently working within the business. We have a staggering 450 years combined experience in the industry throughout our dedicated 40 staff. We have sold over £340,000,000 of houses in the past 5 years and manage over 800 houses.
Every review we hold for the Bradford office, from every platform, shown as written. First names only.
5/5
GoogleThe support I received from Claire and the team was excellent. Despite several false starts and some challenges, the sale finally went through smoothly. Professional advice and support was readily available which helped the process to reach completion. Thank you all.
5/5
View AgentsSmooth Speedy Sale of Property!
Couldn't have asked for more! Great service provided by all staff at Robert Watts, especially Nicola! Robert Watts gave a fair valuation on my property with realistic goals to selling at the best price to meet my needs. We had a smooth fast sale on our property and was always kept up to date on the sale! Following bad experiences with other agent, Robert Watts has restored my faith! Highly recommend! Thanks again!
Hi Rachel , many thanks for taking the time to leave a review. I am really pleased we were able to restore your faith in Estate Agents and help you complete the sale. Nicola prides herself on giving the very best service to all our clients and I'm glad you were able to experience this. Thank you for your custom.
5/5
GoogleGill and her team helped me find my perfect home earlier this year when my old landlord decided to sell. They were absolutely brilliant throughout the whole process, and kept me fully informed of everything throughout. Their understanding and professionalism helped to make a stressful situation so much more manageable and my daughter and I love our new home. I can’t thank Gill and her team enough..!!!
Thanks Jackie, glad the Gill & the team were on it for you and hope you enjoy your new home.
5/5
GoogleExcellent service from Robert Watts in helping sell our house. Clare was very helpful all the way through the process and keeping us upto date all the time.
Many thanks for posting this great review David and we’ll let Clare know you were pleased with her service.
5/5
GoogleRobert watts and the team on Highfield Road were very good throughout our purchase process kept us informed and updated very professional and would be happy to use them again in the future
Thank you Neil that is a truly great review from a buyers perspective and we're so pleased you were happy with Team Highfield.
1/5
GoogleWas informed by valuer that they didn't put a sold sign up until the money for the house is proven to be there ...that is why we went with them .Now we are into months and months of sold subject to contact and still no money ! .We are obviously very upset by this and are loosing vast amounts of money on the mortgage payments ext ext as just stuck in limbo as its supposedly sold many months ago and been refused our request to put it back on the market as sold ? We just feel as though we were lied to and still all these months later we don't have the sale money! Just very upset about it all and wonder why they have effectively taken our house off the market refused to remarket when no money for the sale has been received after all this time ? We are tired of having to chase constantly with no sale of our property in sight at all and no viewers at all because its allegedly sold ?We agreed to sell through them as informed we never ever put sold on until the money is proven to be there now into month 8..yes you read this correct and the reply is well there can be unforseen circumstances. Realy ? . We thought the money was proven or not .Wish we had avoided this company as it will cost you thousands and now into Spring 24 when sold summer 23 ..the mental stress is horrendous.
Ruby, whilst we are disappointed with the delays as we know they are causing frustrations for all connected, unfortunately these are beyond our direct control. We have always and will continue to progress your sale in a timely and efficient manner and provide you with progress updates.
5/5
GoogleGreat service! Highly recommend 🙂 …
Thank you Nair
5/5
GoogleRobert Watts Estate Agents provided an excellent service, Carly dealt with my sale, she was patient and very helpful with any queries I had, she and the other staff ensured everything went smoothly from viewings upto the completion of my sale. Highly recommended.
Thank you for your great review and we’re so pleased Carly and the team were on hand to help.
5/5
GoogleThank you Carly and Nicola, (Bradford branch) for helping me buy my first property. You made the experience so seamless and easy and stress free. Communication was 10/10 and both so supportive from start to finish.
Thank you Prudence that is a super review and we’re so please Carly and Nicola we’re on hand to help. Enjoy your new home.
5/5
View AgentsExcellent service and a supportive team
Nicola Astley, based at the Highfield Road branch, was amazing and supportive in helping me sell my house. She kept in regular contact with me and went the extra mile to iron out issues arising which could have delayed the sale. I would highly recommend using Watts to sell your property and am giving them a 5 star rating to show my appreciation.
Hi Janet, many thanks for taking the time to leave a review. I am really pleased that we (especially Nicola) were able to provide such supportive service.
5/5
GoogleI have recently completed on my house all team members were happy to help and very professional.
Thank you Chloe that is lovely of you to post this kind review and we appreciate you using us to sell.
5/5
View AgentsI would recommend this first class service
Having had trouble with getting any information or moving things forward from both the buyers and my solicitors, I would have felt completely frustrated were it not for Nicola and the other members of staff at Robert Watts at Five Lane Ends, Bradford. They chased matters up and kept both the buyer and me up to date throughout the sale of our house.
Hi Maria , thank you for taking the time to leave a review. Rest assured we fully appreciate how frustrating it "can" be when moving house. Our role is to make the process go as smooth as possible and to do whatever it takes to get the sale through - to your complete satisfaction. I am glad Nicola and her team were able to ease the path for you.
5/5
GoogleI have recently sold my property through Robert Watts Highfield Road Office. From the initial valuation with James right through to completion I was kept updated by Nicola, Carly and the team. Fabulous I highly recommend.
We really appreciate you posting this great review Nige and we’re so pleased James, Nicola and Carly made a difference.
5/5
View AgentsExcellent service for buying and selling
We would highly recommend Robert Watts for both buying and selling. Sara and Nicola were both fantastic, they were very professional and quick acting to help us purchase our dream house. They kept us in the loop and all stages and helped the process to go smoothly! They liaised between sellers, buyers, solicitors snd contractors and provided a great service.
Hi Hayley, many thanks for taking the time to leave a review. I am really pleased that you were able to experience the benefits of Nicola and Sara and that we were able to help you secure your dream home. All of our team are vastly experienced which allows us to provide fantastic service to all our clients.
5/5
GoogleGreat service received from a very helpful team
Thank you Neil that’s great of you to post this and glad we could help.
1/5
GoogleI saw on their website they do a free valuation for general inquiry, sales or letting. Called to go ahead but a woman on the phone turned me down for a valuation because it was a general inquiry (I am planning on selling but at this moment in time it’s a inquiry before building work goes ahead) Many many more estate agents in the area so the ones making false promises are the ones to avoid
5/5
GoogleService we received from Clare and the team at Watts, Highfield Road, was excellent and very diligent in pursuing our buyers for updates of where we were in the process to keep the move going forward despite difficulties through Covid 19. Would definitely recommend them to any seller or buyer.
Susan many thanks for the great review and we’re glad Clare and the team could help through these difficult times.
5/5
View AgentsReview of service regarding recent house purchase.
I recently purchased a house through Robert Watts Estate Agents at Five Lane Ends. The service I received was excellent. The Agency staff member who was dealing with my purchase was efficient, friendly and most helpful. My calls and queries were answered swiftly and the Agents went out of their way to ensure the purchase proceeded smoothly.
Hi Kabir , many thanks for taking the time to leave a review. I am so pleased you found our service to be efficient, friendly and most helpful.
5/5
GoogleAmazing service from Nicola kept us in the loop from get go. Made the whole process very easy and smooth. Wil definitely recommend robbery watts to friends and family!
Thank you Sabrina we really appreciate you posting this review and we’re glad Nicola could help you buy your new home.
5/5
GoogleVery good to deal with especially Clare good communication many thanks
Thank you Stephen we really appreciate your kind review
5/5
GoogleExcellent service provided: Friendly, responsive and efficient. Special thanks to Clare for helping me purchase my first home! Highly recommend.
Thank you Ambreen were so pleased Clare was there to help you buying your first house which can be stressful. Good luck and enjoy it.
1/5
GoogleI viewed a property n my Sales Representative came late never apologise also never Assisted Me with any information about the property he opened the door went in the front room n stayed in there the entire time my Partner n I viewed the property.. It was by far the most horrible behaviour I've ever seen or heard of.. Robert Watts isn't for Me.. Oh n I videoed the entire experience so I have proof I'm thinking I should post it..
Mr Lightbourne we are sorry if you were not happy with the viewing and it was not our intention to cause any offence here. The viewer did say you offered a figure that was unacceptable for the house and we had higher offers on the table so we don't know whether this was the cause of any issues you had.
5/5
GoogleRobert Watts Estate Agents, Highfield Road The service was very swift and professional, would highly recommend them. A special thanks to Nicola and Carly Got the house I wanted 👍🏻 …
Thank you Nabeel for posting this and we’ll certainly let Nicola and Carly you were happy with our service.
5/5
View AgentsExcellecnt service provided by Pam
I recently purchased a property through Robert Watts and was extremely surprised by the service and the helpful nature of Pam in particular who assisted in the negotiation of the sales. Estate agents seem to have particular reputation but i found this to be absolutely not the case during this purchase. Would highly recommend them.
Hi Usman , many thanks for taking the time to leave a review. At Robert Watts we pride ourselves on excellent customer service and I know Pam and the team will be really pleased to know you noticed that not all Estate Agents are the same! As a family run company we endeavour to treat all our clients as we would like to be treated ourselves. Enjoy your new property!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Watts's Bradford office has 186 reviews across two platforms: 165 on Google, 21 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Robert Watts is rated 4.4 out of 5 across all 186 reviews, and 4.3 out of 5 on Google from 165 reviews, checked 9 October 2026.
10 reviews from sellers, rated 4.7 out of 5 on average. For example, James wrote: "Excellent service all round. Starting with a detailed and realistic valuation followed by a steady stream of interested viewers. Offers were made quickly and ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Victoria wrote: "We had a great experience with Robert Watts at Highfield. They were efficient with arranging viewings and getting answers to questions we had. Towards ..."
Robert Watts, 21 Highfield Road, Five Lane Ends, Bradford BD2 2AU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.