Trusted Agent profile · Bracknell, Berkshire
★★★★★
642 reviews across 2 platforms
New Manor House The Ring, Bracknell, Berkshire, RG12 1JT
Part of Romans, see every office.
Romans's office in Bracknell, Berkshire, at New Manor House The Ring, is rated 4.2 out of 5 across 642 reviews on two platforms, including 641 Google reviews rated 4.2.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
3/5
GoogleNeed to improve communication with prospective clients
Dear Mike Clark, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleBest best agent to work with. .
Dear Reisy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery efficient, clear, professional, helpful and polite. 5 star Agent :) Thank you JACK ! Josh & Skarlet
Hi Joshua Dawes, Thank you for taking the time to review your recent experience with our Romans Estate Agents Warfield branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Warfield
5/5
GoogleA peasure to do business with.
Dear Stephen , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI received an excellent service from Sarah Heddle and the letting team.Very efficient and I was well looked after.Thank you!
Hi Ildiko, we are so happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day! Kind Regards, Romans
5/5
GoogleNikki Salmon helped us with the whole process to rent the flat in Brants Bridge :)
Hello Sindy Munoz Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleJack Fisher and Hollie Evans in Bracknell branch have been really helpful and responsive
Hello Rosy, we appreciate you taking the time to leave us this feedback about Jack and Hollie at our Romans Warfield Branch. We are pleased we have been able to be of assistance to you. Kind regards Customer Care Team
5/5
GoogleWonderful and considerate letting agents
Dear Noble, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleNearly every staff member I've ever spoke to has been arrogant and completely unhelpful! One star is generous.
Dear Sirs/Madame Please do give myself an email swinterbourne@romans.co.uk or a call on 0799 055 6552. I am one of the Directors for Romans, we do not at any point want anyone feeling that our staff have acted in this way. I'm sorry this is the way you are feeling about our service. Once again I invite you to call myself or email. Sue Winterbourne Regional Director
5/5
Google9ne word professionals.
Dear Kapils, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe received a fantastic service from Charlotte Travers (Trainee Lettings Advisor)
Dear Rowwel Ibarrientos Coco, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleI'm really sorry this review is in correct should be five stars great service and staff
Hi Peter, It's a shame to see that our team in Warfield have received a low star rating. If you could provide more information to us we would like to see whether there is anything we can do to turn your experience into a more positive one and improve our services moving forward. Please either reach out to me via email at jgilliland@romans.co.uk or contact me on 01344758596 as I'd be more than happy to discuss this with you. Kind Regards, Joe, Romans
5/5
GoogleGreat service and communication from Hollie Evans! Thank you very much
Hello Abdul Rahim Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleGreat service with a personal touch. Strong communication throughout the process of selling my flat
Hi Matthew Mckean, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Bracknell & Warfield. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
1/5
GoogleTerrible experience. Poorly trained staff. No trust in them.
Dear Bryan We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleMade my move easy and happy with the service I received.
Hi Lozza Sam, thank you for your positive review about the service you received from Romans Estate Agents Warfield, your comments are appreciated. Kind regards Customer Care Team
5/5
Googleexcellent care received from Hollie Evans, Luci Harcup and Sarah George
Dear, Wilmer, thank you for your kind comments about Hollie and Luci. We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleHad a great experience working with Keziah Davies. She helped ensure the letting went smoothly.
Hi Lorcan Thank you for the recent 5 star review of our Bracknell branch. It's pleasing to read your comments and glad Keziah could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
5/5
GoogleGreat service over several years from Nikki Salmon in the Lettings department
Hi Alastair Lidster! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleWe received excellent service from this branch and our agent Lisa.
Hi Peter Sutherland, Thank you for taking the time to review your recent experience with our Romans Estate Agents Warfield branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
View AgentsWhat can one say about the two Jonathans, Florence and Rohan who literally worked as hard as they could to find a buyer for my property and i would commend them for all there hard work and would recommend them to any potential buyer/seller to use their services.
1/5
GoogleThe worst agency lied to me and does not want to return my invested money
I'm sorry you had a bad experience with our company please email me if you would like further swinterbourne@romans.uk rental director
5/5
GoogleWasn't in this place. Something wrong.
Dear Ms Cazacu, we appreciate you taking the time to leave us a review but we are not sure what this relates to and can not seem to match a Diana Cazacu to a Warfield property. Kind regards, Customer Relations Team
5/5
GoogleJonathan Langley. At all times, I have found Jon to be very courteous, efficient and professional. He and his team adopted a most successful marketing strategy that resulted in a number of offers for the property. I would fully recommend his services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Bracknell office has 642 reviews across two platforms: 641 on Google, 1 on View Agents.
Romans Bracknell is rated 4.2 out of 5 across all 642 reviews, and 4.2 out of 5 on Google from 641 reviews.
Romans Bracknell, New Manor House The Ring, Bracknell, Berkshire, RG12 1JT.
