5/5
GoogleExclent service well done guys
Agent replied
Dear, Rizly Razeen, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
Trusted Agent profile · Bracknell, Berkshire
Romans Bracknell reviews
★★★★★
642 reviews across 2 platforms
New Manor House The Ring, Bracknell, Berkshire, RG12 1JT
Part of Romans, see every office.
Romans's office in Bracknell, Berkshire, at New Manor House The Ring, is rated 4.2 out of 5 across 642 reviews on two platforms, including 641 Google reviews rated 4.2.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
Google5/5
GoogleBoth my sale and purchase were through Romans Bracknell and their service was professional, honest and helpful throughout. I can honestly say we didn't have any issues along the way and wouldn't hesitate in recommending them or using them again in future.
1/5
GoogleAvoid like the plague you've been warned
Agent replied
Hi Mark, we're saddened to see that our team at Bracknell have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to myself a Customer Care Manager for the business at jgilliland@lrg.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Romans
5/5
GoogleRomans Have been superb from the very first call. Excellent team who really know there stuff. I can not recommend these guys enough . We have brought and now sold with Romans and would come back time and time again.
2/5
GoogleIf only as much effort went into training the staff as was put into building a new office perhaps you would be able to hold a conversation long enough in order to book a valuation without incorrect details being writte down. Sorely disappointed
4/5
GoogleThey managed my property well
Agent replied
Hi Timothy Thank you for the recent review. We are pleased the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
5/5
GoogleJon and the residential sales team did an amazing job, they got the right people to come and view our house and secured a really swift offer. Great service and good communication from the team throughout.
5/5
GoogleOliver Hawkins from the Romans branch in Bracknell has helped us with two rental properties in quick succession. His professional, yet personal, manner and quick responses under pressure really helped to make both our moves less stressful.
5/5
GoogleRomans' staff have been happy to help us with any questions we have had as this is our first move. They have been able to answer any questions and always respond in a timely manner.
5/5
GoogleExcellent service ! We had a very helpful agent called Emma Loan from Bracknell Branch. She delivered excellent service and she done extra mile to help us with our requests! Thank you again !! ;)
5/5
GoogleThank you for all your services in the year. From the office staff to sales staff I wish Romans estate agents the best of luck in the coming years. Mr Jasbir Jhitta ( Jaz )
5/5
GoogleVery quick and smooth service. My contact Sarah Heddle took care of everything for me. Found the perfect property for me and i was moved in within two weeks, Can't thank her enough excellent service
5/5
GoogleHave always had good service from Romans especially from Liga Stepina who has helped me sort out various issues regarding repairs and maintenance and acting as an excellent liaison between me and my tenant.
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Hello Harry Cartwright Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleI have been renting through Romans for about 5 years now and frankly I have absolutely NO complaints. If there's a problem, I call or mail Sylvia Reid and it's dealt with.
5/5
GoogleLiga Stepina provides good service, always responds as quick as possible.Maintenance team not always come out promptly and not all of them does their job properly. But in general all good.
5/5
GoogleAmie, in the Bracknell Branch, has just dealt professionally and efficiently in finding us our latest Tenant. She has a really friendly manner and responded quickly to any queries or emails.
5/5
GoogleHad an amazing support from start to finish with renting a new apartment. Special thanks for Sarah H. for supporting whole process and quick responses on any questions we had.
5/5
GoogleLeah McCrady of the Bracknell branch was really helpful and supportive during our search for a home. She is approachable, honest and regularly updated us with prospective properties!
5/5
GoogleVery well deserved 5-star to the Lettings Advisor Hannah L. in Romans Bracknell office to resolve my tenancy problems in fantastic speed. Thank you very much!
3/5
GoogleMy landlord, delayed check in several times and then changed electricity supplier which took me for months to get rid of, only when they had gone bankrupt!
2/5
GoogleVery poor communication, not replying to emails. Had to chase them for any small thing. Very expensive too! Not impressed at all!
5/5
GoogleThe best customer service by (Sarah Heddle) and Roman's team. A big thank you from Alina & Cristi .
5/5
GoogleThe best customer service by (Sarah Heddle) and Roman's team. A big thank you from Alina & Cristi .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Romans Bracknell
How many reviews does Romans Bracknell have?
Romans's Bracknell office has 642 reviews across two platforms: 641 on Google, 1 on View Agents.
What is Romans Bracknell's rating?
Romans Bracknell is rated 4.2 out of 5 across all 642 reviews, and 4.2 out of 5 on Google from 641 reviews.
Where is Romans's Bracknell office?
Romans Bracknell, New Manor House The Ring, Bracknell, Berkshire, RG12 1JT.
